This really *****,.I just bought a ipod 5th gen,...it was stolen,..i got it back,..but i am now locked out because of icloud lock,.please help

this really *****,.I just bought a ipod 5th gen,...it was stolen,..i got it back,..but i am now locked out because of icloud lock,.please help

Take your original proof of purchase from an Apple authorized retailer (or Apple Store) and the police report, make a Genius Bar appointment at your nearest Apple Store and they should be able to help you.

Similar Messages

  • Ive just bought an ipod 5th gen and it has find my ipod on it how can i get past it

    hi all ive just bought an ipod 5th generation off ebay and it has find my ipod on it is there anyway off me getting around it as the seller isnt replying

    No; the activation lock is an anti-theft measure, and Apple won't help anyone other than the original owner(assuming they're alive) bypass it.
    Ask eBay for a refund.
    (111212)

  • I bought a ipod 5th gen 32gig off a road side peddler for $175. It was working when I bought it. I wonted to remove his music and stuff off of it so I restored it with itunes and now it wont let me activate it. I do not have his info how can i activate it

    I bought a ipod 5th gen 32gig off a road side peddler for $175. It was working when I bought it. I wonted to remove his music and stuff off of it so I restored it with itunes and now it wont let me activate it. I do not have his info and I do not know how to get in touch with him I have had third gen ipods and never had any problums like this before Help!!!

    Either get the Apple ID and password from him to activate the iPod
    iCloud: Find My iPhone Activation Lock in iOS 7
    or have him remote remove the device from his account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    or return it for a refund.
    Otherwise you have an expensive, thin brick

  • Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! I just don't understand how it works!

    Just bought an ipod touch 4th generation and haven't got a clue how to transfer music, videos, pictures... from my PC to my ipod! Please, HELP! Cheers mates!

    Go here and read the Welcome, Get started and Basics.
    http://www.apple.com/support/ipodtouch/

  • Hi i bought an ipod 5th gen 16gb and want to get the 32 gb instead, if i break my ipod will my insurance allow me to get the 32gb with additional fee??

    hi, i bought an ipod 5th gen 16gb and want to get the 32 gb instead, if i break my ipod will my insurance allow me to get the 32gb with additional fee??

    Very doubtful, but if you have insurance, you would need to talk to them regarding replacement and any deductible you may have to pay.

  • I bought an iphone, and i am trying to use it in mexico, but it is telling me i have to activate it, please help!

    i recently bought an iphone, and i am trying to use it mexico, but it is telling me i have to activate it. please help me in knowing what to do because i cant call the service number in mexico.

    did you buy it new or used, and from where?

  • HT2729 I just bought an ipod today and the music is saved to my desktop, but I can't get it to sync to my ipod. How can I transfer the music from my music library to my ipod?

    I just bought my first ipod nano today and i was able to download music through itunes and it's saved to my desktop, but I can't sync the music from my desktop to my ipod. what should I do?

    lorifromal wrote:
    I just bought my first ipod nano today and i was able to download music through itunes and it's saved to my desktop
    It's saved to the desktop on your computer or it's saved to your desktop computer?
    See this -> iTunes: Syncing media content to iPod

  • My ipod touch was stolen, i got it back, however it won't allow me to use it to download icloud

    my ipod touch was stolen, now it won't let me download i cloud, and everything that was on it was erased, not sure what to do? the ipod is only 6 weeks old!

    We need info about the iPod.
    What generation?
    What OS?
    Do you have an iCloud or iTunes backup?

  • I've got a problem to load my iPod Software Update IOS 5 in iTunes. It's a iPod Touch gen. 3 and the last few updates iTunes wasn't able to load either. Can someone please help me? :)

    P.S. I've got a Windows PC.

    Hi
    Welcome to the real world!
    Apple software ***** and have done that for a long time. Its unbeliveable that we all time after time will pay so much for all these problems.
    I have also an iTouch 3g and and a Philips DMP 580 speaker with dockstation. And my 3g worked perfekt with iOS 4.3.5 in the dockingstation until today where I upgraded to iOS 5.0.
    After that I can´t I powerload or use the speakers in the musicsystem anymore.
    How can anyone release such a OS if they know anything about programming OS software ?
    Its completely madness that we have to spend so much time on something that should have been OK when released :-(
    And now I can´t return to my latest iOS 4.3.5 anymore and I can´t find anywhere someone that can tell me how to do downgrade iOS 5.0 to iOS 4.3.5 - if possible !!!
    All that just to tell you "that you are not alone"
    Frienly regards
    Bjorn - Denmark

  • How to disable a ipod 5th gen and how to get the passcode ?

    I just bought ant ipod 5th gen from Americans store but it was a display when I got ready to set it up it don't let me go pass the disable  connect to iTunes screen. I try restoring it but it don't let me it takes about 1 hour to load and then it gets to the same screen it asks me to enter the passcode on the ipod and then continue with the restoring but I can't enter the passcode sense it won't let me go more then the disable connect to iTunes screen. Plz help me.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    You may have to:L
    Try disabling the computer's antivirus and firewall.
    - Next try the manual install method of:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
    Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
    - Then try on another computer

  • How do I get entire library onto new computer without old ipod (stolen) or old computer (died)? When I plugged in my new ipod 5th gen, it only synced purchases.

    How do I get entire library onto new computer without old ipod (stolen) or old computer (died)?  I just bought an ipod 5th gen and when I plugged it in, it only synced purchases.

    You restore the media to your new computer using the backup you made of your old computer before it died. You did backup your computer, right?

  • Hello. I just bought an iPod mini and I it says I need a pas code to initiate. The first time I turn it on it worked now it is asking for pass code and I didnt put one on it. What can I do?

    I bought an iPod mini and I was able to work on it one night. Now it says I need a 4 digits pass code to initiate and is blocked. What can I do?

    You will need to restore your iDevice from the same computer that you most recently synced to.
    Read this: http://support.apple.com/kb/ht1212
    If you can't do the restore then you will need to try recovery mode.
    Read this: http://support.apple.com/kb/ht1808

  • Swapping cases on an iPod 5th Gen late 2006

    I just bought a used 5th Gen late 2006 iPod. I have a 5th Gen U2 Special Ed. iPod I found in the trash. It's missing the display and battery. Can I swap the cases from one to the other?

    Hello sisjoel,
    Are both iPods the 30 GB models? If they are, then yes, you can swap out the cases. However this task can be a bit more difficult than it looks and you risk bricking the used iPod you recently purchased.
    I think the best guides on how to swap out the front and back covers can be found on ifixit.com. Here are the two guides that should help you accomplish this task.
    [Front Panel|http://www.ifixit.com/Guide/Repair/Installing-iPod-5th-Generation-Video-F ront-Panel/610/1]
    [Read Panel|http://www.ifixit.com/Guide/Repair/Installing-iPod-5th-Generation-Video-R ear-Panel/606/1]
    Hope this helps.
    B-rock

  • Does the new ipod 5th gen carry wi-fi?

    i wanna know beause i just lost my ipod 4th gen yesterday and i tried to locate it but it dosent carry wi-fi so i couldnt find it, does ipod 5th gen carry wi-fi?

    "i mean like iphone carrys wi fi everywhere you go"
    This is not true at all.  The iphones wi-fi capability are exactly the same as the ipod.
    The iphone can also connect via the cellular network as it is a phone.  The ipod does not, but there is no difference in the wi-fi capability.

  • IPod 5th Gen no longer has sound

    Just recently my iPod (5th Gen) won't play any sound through headphones or dock.  It shows that it's playing the music, but no sound comes out.  I have done the usual Restore, etc. but it still won't work.  Software is up to date.    Running on Windows.
    Any assistance will be appreciated.  Thank you.

    Does anyone have a cure?  Please?

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