This software cannot be installed on the computer/sibling link error

I have been helping a friend overseas troubleshoot her computer.
http://discussions.apple.com/thread.jspa?threadID=1741148&tstart=0
We are at the point where she was able to get her data off the drive and would now like to reinstall her system.
She has a refurbished iBook which was running 10.4.11 with software updates. Her startup disks are in the states as she is in a village in Africa. She has borrowed disks which contain 10.4.8 and is receiving the message that +"This software cannot be installed on the computer."+ Would this be due to different versions and trying install an older OS onto a computer with a newer OS?
She had a sibling link error on her hard drive, so we were able to recover data. I was hoping to reformat her hard drive to remove the error and reinstall the system. Would this error effect the installation process?
Thank you.

If this is an iBook model she will need to use a retail Tiger installer or the discs that came with her computer. She could try with Leopard if the iBook meets the requirements:
System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive
built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools

Similar Messages

  • 'this software cannot be installed on this computer' install error-why?

    10.3.9
    have the 2 10.4 dvd's. insert disc 1, 'install mac os x', restarts then begins installation, then get 'this software cannot be installed on this computer' message!!!
    have repaired disc and disc permissions from disc utility, have zapped pram, have pulled hair out!!! still get this message, anybody any ideas?
    all i want is 10.4 running!
    pb g4, 1.25, fw800, 1gb ram

    The grey discs will only install on the model of Mac with which they shipped. If these discs didn't ship with your Mac, and they don't work with your Mac, well then there's not much you can do.
    As far as it being legal or not, it is illegal to install this software on more than one Mac at the same time. If the original owner of these grey discs is no longer using the software and has removed the software from his system, and he has not retained other copies of it, then it is legal for him to transfer ownership of the software to you, and legal for you to use it. But that's not of much help to you if you don't have the correct model of Mac.
    Get the black retail Tiger install disc from amazon.com or elsewhere. It will work on all Mac models with built-in firewire.

  • PowerBook G4 "this software cannot be installed on this computer"

    Hello Everyone,
    I recently bought a new MacBook Pro and I wanted to give away my Powerbook G4. I tried using the factory install discs to wipe as well as Mac OS 10.3 retail discs. I thought the hard drive have Mac OS 10.4 was a problem, so I wiped the drive and bricked my computer.
    When I try to install Mac OS or use the factory install discs, it gives me the error "this software cannot be installed on this computer"
    Does anyone know how to correct this?

    If you have access to an Apple Store Genius, by all means.
    By "too old" it's not that the disks age and go bad, but the installer checks what exact model you are trying to install onto. You get the error message if it's not a compatible OS and machine, such as the OS being older than the machine needs.
    If there's no way your disks could have gotten mixed up with others, it's a mystery that someone with other troubleshooting tools (like a range of retail OSX disks) may have to figure out. Did you ever actually install OSX from these disks? Perhaps they were always wrong and you never knew it?

  • IMac says This Software Cannot Be Installed On This Computer

    My iMac has just had a new HDD fitted and im trying to re install 10.4 on it and it comes up with "ALERT - This Software Cannot Be Installed On This Computer" what can i do?

    1) You must use the either Original Tiger Install DVD set or a later Retail Upgrade Disc than came with that iMac?
    2) The Partition Map Scheme of most off the shelf drives is normally Master Boot Record and it must also be changed to GUID Partition Table.
    1. Boot from your install DVD, Upgrade Disc or Bootable Clone and open Disk Utility.
    2. Highlight the new HD in the list of drives and select the Partition tab.
    3. Under Volume Scheme select 1 Partition and click on the Options... button.
    4. Select GUID Partition Table in the drop down window and click OK.
    5. Set the Format to Mac OS Extended (Journaled) and click the Apply button.
    6. Once thats done then you can do a clean Install, Restore your  Bootable Clone.

  • Alert - This Software Cannot Be Installed On This Computer

    I need your assistance. I have this refurbished iMac G5 that my father gave me several years ago. I believe he purchased it directly from Apple or from an authorized seller. I have all of the cds it came with. Long story short, I am trying to install the OS using the discs provided and it keeps cropping up with the alert message - This software cannot be installed on this computer. I have 2 gray CDs - it says it's iMac G5 Mac OS X Install Disc 1, Mac OS version 10.4, AHT version 2.5.1. I also have another disc that will go further along in the installation process but stops because I do not have OS 10.3 installed. This CD is black with an X and says Mac OS X Tiger Includes Xcode 2, CPU Drop In DVD, Version 10.4. I performed the Apple Hardware Test and everything passed. I tried partitioning it like other users have offered but it still comes back with the same message.
    Your suggestions and assistance will be most welcome! Let me know if I should include any other details.

    Hi,
    I have all of the cds it came with...
    I have 2 gray CDs - it says it's iMac G5 Mac OS X Install Disc 1, *Mac OS version 10.4*, AHT version 2.5.1.
    I also have another disc that will go further along in the installation
    process but stops because I do not have OS 10.3 installed. This CD is black with an
    X and says *Mac OS X Tiger* Includes Xcode 2,
    Something is not right -
    If gray discs marked 10.4 really did ship (or were supposed to ship) with your computer, then you would *already have* a Tiger version, and there would be no role for the Tiger upgrade DVD. In fact if your computer really is a model that came with Tiger originally, then you couldn't now install Panther on it even if you had Panther install discs.
    I believe that the iMac G5 model that came with grey 10.4 Tiger discs was the 2005 "Ambient Light Sensor" (ALS) model. To be sure you have that model, you can obtain its serial number from the base of the computer as shown on [this page|http://support.apple.com/kb/HT1749] and then plug the last 3 characters into the identifier box on [this page|http://www.everymac.com/ultimate-mac-lookup].
    What model did it report? If your iMac is not an "ALS" model, then you probably have the wrong original install discs. If you do have that model, then perhaps the HD was not formatted correctly before you tried the install. Let us know.

  • Error Leopard Install "This software cannot be Installed on this computer"

    I formated the hard drive with my Leopard cd disk utility then did a 7 pass erase still getting message "This software cannot be installed on this computer"
    Installer log says:
    localhost LCA [65]: Folder manager is being asked to create a folder (cach) while running as uid 0
    Installer log says: localhost LCA [65]: Folder manager is being asked to create a folder (asav) while running as uid 0
    localhost OSInstaller [146]: Installation check failed.
    localhost OSInstaller [146]: Installation check failures: This software cannot...
    localhost OSInstaller [146]: Folder Manager is being asked to create a folder (asav) while running as uid 0
    Model Name: Mac mini
    Model Identifier: Macmini1,1
    Processor Name: Intel Core Duo
    Processor Speed: 1.66 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache (per processor): 2 MB
    Memory: 1 GB
    Bus Speed: 667 MHz
    Boot ROM Version: MM11.0055.B08
    SMC Version: 1.3f4
    Serial Number: G87243UBW0C

    JillTechie wrote:
    Yes, I'm using the gray 2 disc set of Lepoard, full version, and yes I chose the GUID type partition.
    Do you know what the error log messages mean? or how to fix it so it will install as now I have nothing. I don't have any Tiger disks to go back to because I got my Mac Mini used.
    Any help is greatly appreciated. Thank You, Jill
    It sounds as if the CD set you have is not for the computer you purchased. Each CD set is made specifically for the computer for which it ships with. That CD set will not work on any other computer.

  • This Software Cannot Be Installed on This Computer

    This seems to be a fairly common problem, but I haven't yet found a definitive solution. Basically, we decided to reinstall 10.4 on a couple computers (1.8 GHz iMac G5's) at work. It worked fine on the first computer, but it won't let us even install on the second.
    The 10.4 disc is inserted, and the computer boots up fine, and takes you to the language select screen. However, once I hit continue, it brings me to the "Install Mac OS X" screen, and says "This software can't be installed on this computer" and gives me the option to Restart or choose a different startup disk (there aren't any others).
    Now, we have a half dozen Macs here, and at least 3 sets of install discs. However, I've tried the three I could find (2 iMac G5 install discs, and one regular 10.4.4 disc) and they all give the same error. Should I keep looking for another install disc, or is the problem something else. Thanks!

    Ah, right, I should mention that we already attempted an erase and install (I think... I wasn't here for that part). Either way, it won't even let me get that far. The only thing I can choose is the language. After that, it says "Preparing Installation" followed immediately by the Install window popping up, looking like it's going to work, then saying "The software cannot be installed on this computer."
    The only things I can do from that point are choose the things in the Utilities menu. I've already tried repairing the disk. Any other ideas?

  • "This software cannot be instaled on this computer."

    I am attempting to install tiger onto a Macbook Pro. These are the install disks that came with the mac, but it says that they cannot be installed on this computer. Any Ideas?
    The disk says:
    Mac Os version 10.4.10
    AHT version 3A124
    Disk version 1.2
    2Z691-6088-A
    Thanks

    I seems to be a serious problem to install tiger on brand new allu imacs or macbooks pro. I spent two afternoons working with two different apple care experts without getting a satisfactory solution. They will let me know a solution soon!!!
    The closest you can get is the following: 1) partition the HD of the allu imac using leopard tools, 2) start the allu imac using target modus, 3) connect an white intel based imac and allu imac with firewire cable, 4) start the white imac and install in the tiger partition os x tiger -at least 10.4.7; 5) restart the allu imac with the alt key and the tiger volume; 6) install imac software update 1.2.1 (tiger); 7) upgrade to 10..4.11.
    That is the far you can go. The drawback is, you can use only airport in your network, the built-in ethernet interface cannot be configured. May be, this can help you in the meantime.

  • Error message "this software cannot be installed on this computer" - itunes

    I had used this software called "uninstaller" like a "Yank" file, to uninstall my old itunes due to computer problems.
    I had also used my software restore CD to reinstall my old itunes 3 back. Right now, I have downloaded the newest itunes to upgrade my itunes, at the start of the installation page, error message above appears.
    I have the right requirements for ver itunes 6. I have a G3 800Mhz ibook, Mac OS X 10.2.8. Why does error message appears? What can I do to solve this problem? Reformatting my com is the least i want to do...again...
    Any help will be very much appreciated....thanks!

    Are you using a retail 10.5. upgrade DVD or did you borrow the 10.5 DVD from another Mac? Also please check to see if your iMac meets the minimum requirements for 10.5 which are:
    Mac OS X v10.5 Leopard requires:
    A Mac computer with an Intel, PowerPC G5, or Power PC G4 (867 MHz or faster) processor
    512 MB memory or more
    A DVD drive for installation
    9 GB of available disk space or more
    Some features require a compatible Internet service provider, fees may apply.
    Some features require Apple's MobileMe service; fees apply.

  • Powerbook 6,7 (ibook g4?) hard disc died.  Installed new disc.  Ibook G4 restore disc (v10.4) produces error " This software cannot be installed on this computer"  what can I do?

    I formatted the drive using the disk utility and restarted and it still gives the same message.

    Boot from the restore disc and select Disk Utility from the Installer or Utilities Pull-Down menu.  Take a look in Disk Utility near the bottom when you have the drive (not the Volume under the drive) selected.  Is the Partition Scheme listed as Apple Partition Map?
    If not, then you need to correct that by selecting the Partition tab, click "Options" and click the Apple Partition Map radio button, then click the "OK" button and then click the "Partition" button on the DU window.  If you didn't have APM at the beginning of this exercise, that should solve the problem.
    Your 6,7 should be either this machine or this one.

  • "This software cannot install"?

    Okay,
    So a little more than a year ago, i purchased a black macbook that came with the mac os x 10.4.10. i installed it and everything was fine and dandy.
    However, the computer got stolen, but i still have the two install discs.
    Recently, i bought a used macbook pro (the bottom says 2006) and tried installing mac os x with the discs i had from the stolen macbook. this will not install, and i get a message that says: "this software cannot be installed" and asks me to select a startup disk.
    what's going on?
    as you can see, i am not THE most computer savvy person, so i need all the help i can get.
    i'm just confused as to what can and cannot work on my macbook pro.

    It's not a matter of the software not being able to run on your computer, but the discs that came with your Black MacBook are specifically designed for that computer. You will need to obtain a retail copy of Mac OS X in order to install the OS on your MacBook Pro.

  • **bleep**??? This aplication cannot be instaled to...

    I have a 6300 and cant intall apps over 1 meg to my phone.
    it keeps giving me this annoying message
    "This aplication cannot be instaled to the phone. the file size is too big"
    Does anyone know why it does this and how I can fix it
    thanks

    YES THERE IS A WAY!! I only got this information from someone else. Thanks for that person.
    Here are the steps:
    1. Download the jar file you want to install, to your computer. Now open My computer, and on the upper left corner you shall see a menu, click the "Tools" button and then click "Folder options..." A little window will appear. Click the "View" tab. On this window you need to find an option "Hide extentions for known file types" below "Advanced settings". Then unmark or uncheck the box.
    2. Now when you open my computer and go to the folder where you had downloaded the java file, the file name will read "(anyfilename).jar". HERE IS THE TRICK.
    3. Rename the last part of your file. Instead of .jar change it to .jpg so that it reads  "(anyfilename).jpg"
    4. Now copy the renamed file and paste it in your mobile's C: or Memory Card drive.
    5. Once you had pasted, rename the copied file back to what it was. i.e "(anyfilename).jar"
    BASICALLY the phone limits a file with a ".jar" extention, you can fool it by renaming the extention to ".jpg" and then once the file is copied into the phones C:drive you can change the extention back to ".jar" by renaming it.
    Share it. Hope it works for you! God bless...
    Only One Life Twill Soon Be Past.
    Only What's Done For Christ Will Last.

  • You canot install ipod on this volume. This software must be installed on t

    "you canot install ipod on this volume. This software must be installed on the startup volume."
    what does this mean? i unplugged my ipod with out ejecting it, so now im trying to "restore" or whatever the sofwater on the ipod like it says, but its not allowing me to do so because that message comes up

    This message means that you're trying to install the iPod updater onto the iPod itself; instead, click on your hard disk in the list of disks, open the iPod updater in the /Applications/Utilities/ folder, click the Restore button, and follow the onscreen instructions.
    (11166)

  • Sibling Link Error After Updating Software

    Ok, two days ago I updated my imac software. Afterwards, the imac started running slow and freezing (which it never does). I booted through my OS X DVD and ran disk utility, repair HD. It came up with a sibling link error: can't repair drive. Not knowing what to do, I erased my HD and reinstalled Leopard. Everything ran well until I updated my software, then the same problem. At this point I erased my HD (zero out) and reinstalled Leopard with no problems. Again, I ran software update and the same problem happened, sibling link error. So this time, I erased the HD and haven't updated the software. What should I do? Should I not run software update? It appears that the problem (sibling link error) only surfaces when I update my software.

    After installing Leopard off the disc (which is where you are at now), try running Disk Utility and using the +Repair Disk Permissions+ routine. Then, run Software Update and only select the 10.5.7 Update on the list of available updates. Run that one update only. After it is done, check to see of you have that same error. If you do not, run the other available updates. When it is all done, run +Repair Disk Permissions+ one more time.
    Note: I always run +Repair Disk Permissions+ immediately before I have Software Update install any update.
    If you still get that error after the 10.5.7 update, you can try installing Leopard from the disc again, and using the stand-alone updater for installing the 10.5.7 combo update.
    http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate

  • When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of

    When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Maybe you are looking for

  • How do I combine my iCloud email address with my apple id?

    To log into iTunes or my iCloud account I have to log in with a gmail address that I set up  7 or 8 years ago, but now I have an icloud account that I use for everything.  I have converted all my log ons to this iCloud account but for Apple of all pl

  • Getting present display records  or Row Id's information in ALV grid?

    Hi, I am using REUSE_ALV_GRID_DISPLAY for ALV display. I need to get the row id's when user filter the records with any conditions  - or any other ways if he selected particular records - I need to process my logic only for those present displaying r

  • Sub-contract process with T.codes..?urgent

    Hi can anybody explain me , what are all procedures to be followed to carry Sub-contract process with T.codes. From sub-contract PO to Subcontract challan output Explain me step by step process with t.codes Thanks sap-mm

  • No response from MacBook Pro when connecting Samsung Galaxy S4 to a USB port.

    The PTPCamera process starts, but is only visible in the activity monitor. The phone itself reports being connected but it does not show up in Finder. I am using the USB port on the MacBook, which works with everything else. I have also tried Kies, w

  • Updated OS software to 10.0.10.85

    I updated the OS to the latest version Mar 1/2013 and noticed 2 problems.  One, the notification category in the Hub has disappeared (which I am just curious about, not really a problem for me).  Second, I had customized a lot of my contact message n