"This song can't be downloaded"
I've purchased an album via the metro app (Win8.1) but the tracks won't download.
Their status is either "This song can't be downloaded" or "PENDING".
Here's a screenshot of how it looks like:
http://i.imgur.com/kWPBHyc.png
Thanks!
Hi poochini21,
My internet connection is very stable. I'm downloading stuff all the time, including songs purchased from the web interface (www.mixrad.io) where I don't experience this issue.
This happened with three albums I purchased (in the other two, at least some of the songs were downloaoded).
I have been charged with all albums as soon as I confirmed the purchase. BTW I'm pretty sure it has nothing to do with the download itself. For the sake of illustration, if I buy an album and my computer crashes right after confirming the payment I'm quite confident the songs are lost. It is very unfortunate that the songs are not kept in the cloud, as they are in basically all other music services (Google, Amazon, etc.)
Thanks for your help
Similar Messages
-
Five minutes later"this song can no longer be made into a ringtone"
I downloaded a song that had the bell next to it. Five minutes later, it's downloaded, and I click the bell icon to make my ringtone. A box popped up that said "this song cannot be made into a ringtone- this song can no longer be made into a ringtone"
What's up with that??? I already had this song in my library. I only downloaded it again so that I could make the ringtone, and now it won't work. Anybody know what to do??
Thanks, KellyI am having the SAME issue - I just bought a song 2 days ago that clearly had the bell icon next to it. Right after downloading the song I clicked "create ringtone" and received the same error message "this song can no longer be made into a ringtone". SO I called iPhone - they can't help...so I emailed iTunes and I am getting the total run around. I clearly explained this issue to which they have replied with FAQs on ringtones and articles on how to download ringtones, duh. I re-authorized my computer, restarted it, on and on...still nothing. It seems like iTunes support wants to ignore my true problem and just keep running me around in circles.
-
My songs from iTunes won't download. I recently just purchased 7 songs and they took my money but now the songs won't download to my phone. I have gone to the download screen on the iTunes app and under each song it says "download error. Tap to retry". When I tap to retry a song a message pops up saying "this song could not be downloaded at this time." And it gives me two options. Either done or retry. I have tried to download them many times. I signed out and signed back in on iTunes, restarted my phone, and even checked for any updates. Nothing seems to be working. They charged the money from my card but now my songs won't download. What do I do?
Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M. -
I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?
Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though
-
Whenever i try to login with my apple ID , it says this ID is not yet used on itunes. & because of this i can't even download apps. Please someone tell me what should i do ? ASAP.
Read here:
http://support.apple.com/kb/ht2589 -
All of a sudden I keep getting a pop up that says this song can't be played because I tunes cannot find the file...Over 11,000 songs can't be played ....I really don't want to transfer all the songs over again...Please help...Thanks
Someone please reply cuz I have the same problem. Help Thanks.
-
I have downloaded a series of prison break but 3 episodes are saying "you do not have permission to access the requested resource" and "this episode can not be downloaded at this time" any idea how to fix this please??
I got this error with my iPad 3, my wife's iPhone 4, but not with my iPhone 4s.
-
When I try to download the 10.0 update, my computer says that this, "URL can not be downloaded."
Order a 10.6 disc from Apple online. They do not sell it in their retail stores.
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Back up your computer first. After installing, run Software Update to update everything to the newest versions available.
Check your computer's system specifications but you may have the option for a free upgrade/update to OSX 10.9 Mavericks, though you may want to stick with 10.6 for a while. Higher systems usually run slower on older machines and I personally would stay with Snow Leopard until I was forced to change again. -
I have tried constantly to download 4 songs from itunes onto my iphone4 and it keeps on saying that they can't be downloaded at this time. What do I do?
You have posted to the iTunes for Mac forum. Logic Pro X is an OS X application. You will get better support responses by posting your question to the Using Mac App Store forum.
-
It says file corrupted yet continues to attempt to download the file. It is stuck in a loop. I can't seem to delete this file either. i've tried several ways, dragging it to trash (it still appears), hitting the delete buttin on my computer.
Any suggestions as to how to stop the downloading of this corrupted file?
MCPerhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
iPhoto downloads the Photo Stream. No problem.
I quit the program, turn the computer off.
Next day, I turn the computer on and start iPhoto, and it downloads the entire Photo Stream library again. It just takes time for iPhoto to download the entire library every day. Can't it just remember the pictures it downloaded and just download the new ones?Both my computers do this. I tried to rebuild my library and even re-installed iphoto, but neither fixes the problem. Very frustrating.
-
Since I have already tried restarting again, tried downloading multiple times, and turn off wi if and reconnect, what do I do now?
Contact Apple for assistance by going to https://expresslane.apple.com, then click iTunes>iTunes Store>Purchases, Billing & Redemption.
-
I can not download 19 songs that I recently purchased on my laptop. I am getting the message that my Nano is not an authorized device. Even though I have had it for years and it has many songs downloaded from my laptop. I even decided to do the restore and it is still saying that the 19 songs can not be downloaded to my nano. I did recently upgrade my window's 7 version. Maybe this has created the problem.
Yes, the upgrade is the likely cause.
First you should try to deauthorize your computer/iTunes library before attempting to authorize it again. To do this, click the Store drop down menu in iTunes and choose Deauthorize this Computer. Then enter in your iTunes account credentials.
When it has finished, choose Store -> Authorize this Computer and again enter in your Apple ID account credentials.
Finally, try resyncing your Nano to see if that makes a difference.
B-rock -
I can't seem to find the song: Witches brew by David Casper. Is their any way that this song can be placed on itunes?The name of the album is "Through the fire"
You can request it. Maybe they will be able to get permission to sell it.
http://www.apple.com/feedback -
Song can no longer be made into a ringtone
I just purchased and downloaded a song. I go into store - create a ringtone and I get the message that this song can no longer be made into a ringtone.
Any ideas what this means and how to fix?
Thanks,When you download songs in iTunes only those with a little bell symbol are able to be made into a ringtone...
Or you can use DRM free media to make your own ringtones in Garage Band
Maybe you are looking for
-
Apple USB keyboard does not work on PC (Windows 8)
I am trying to use my USB Apple Keyboard with Numeric Keypad with my PC that is running Windows 8 but it will not work. It does not respond at all. It works fine with a USB mouse and a different keyboard. Are there any drivers that are required?
-
Bootcamp won't work on MacBook pro i7 Lion
I'm trying to install windows 7 on my MacBook pro i7 with the latest lion os. It won't create the driver DVD download as it says it can't find the SuperDrive. Then it won't partition the main drive as it says there are large files it can't move! I do
-
is drag'n'drop from system and back possible? i would like to build an air desktop drop zone area. it would be cool when i can use flex for building desktop gadgets. last time i checked it was not possible to drop content to air at all. hence a cs4 f
-
Unable to update even thought AppStore says there's one
MacBook Air 13" 2012 AppStore says there's an update, but when I click on the update category it seems to take forever to open it up. Tried rebooting with no luck. Can someone help me? Is my computer infected/hacked? Thanks in advance.
-
Bridge CS4 perpetually frozen anymore
Yeah all the time now, as soon as I open it and double click anything to open = froze. Used to be a wonderful improvement. Where do I start untangling this please? Computer restart worked for a couple of sessions. permissions and scripts up to date.