THIS WORKED FOR ME AFTER WEEKS OF LOOKING...

OK, So here I was with my angry six year old daughter not
able to get on Disney`s Virtual Magic Kingdom because of the last
update I had done to shockwave. It had installed shockwave version
10.1.1.016??? Which totally screwed all three of my home sytstems
up. (2 pcs and 1 laptop) Anyways after reading all and trying
all... which hey the Mozilla Firefox download did work. I finally
got the bright idea of actually following Adobe`s directions and
updated my Internet Explorer on my daughters computer first running
ME. I updated it to Internet explorer 6.0 and re-installed
shockwave just to find out that guess what... they were right it
ran great the first install. I followed up with the other two
computers both running Windows XP Pro but still only installed
IE6.0 and everything is working great. Download IE6.0 right from
www.microsoft.com/ie There is also IE7.0 Beta but I chose to stick
with what worked for me! I hope this message helps some others out
there... if you haven`t tried it you got nothing to lose.
Good Luck All !!!!! E.B.

Unfortunately, this isn't working for me. I sent an e-mail to Apple explaining the problem, basically my download of a music video was almost complete when I got an error and was told to try using the 'check for purchased music' function you used. Previously, this has worked fine, but for some reason the video is flagged as having been downloaded when it has not.
As I said, I sent an e-mail to Apple. I'll let you know if there's a change in the response to the 'check for purchased music' function or what Apple's response to my e-mail is. I'm sure they'll solve the problem for me. It's a minor inconvenience. Besides, this is after all a brand new and clearly already very popular service! I suspect their servers are somewhat overloaded...

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