Thoroughly disappointed with Droid Razr

I paid a premium price less than a year ago for a LEMON of a phone -- the Droid Razr by Motorola.  I have now replaced by new phone with three (3) refurbished phones because of the faculty Google operating system and poor manufacturing by Motorola, which is now owned by Google.  Sorry I abandoned my old Blackberry, but I feared the RIM would not survive.

If you could explain the problem you are having, somebody here might actually be able to help you. 
And FYI, the RAZR was already being designed, probably built, possibly released before Google took over.  Sounds like you have some pre-determined issues with Google, which should probably be addressed to Google themselves.

Similar Messages

  • Yahoo email stopped syncing with Droid Razr Maxx

    Was working for over a year and just stopped working. gmail account still ok with sync.
    Anyone help!
    LC

    Start by clicking on various links on this discussion Yahoo email stopped syncing with Droid Razr Maxx which is your discussion.

  • My In Store Experience With Droid Razr Battery Life

    I have a Droid Razr. I took it into a local store because my battery life is HORRIBLE. The phone had been off the charger for 1h40m minutes and it was already at 60%. The CSR told me it would take 40 minutes. When I came back he told me the test said the battery "was fine", and he went on to explain that it had only gone down 10% in the 40 minutes which is pretty bad. I left and checked the phone and it was at 40%. I thought I could get the battery replaced or possibly get a new phone but he just gave me the information and walked away. I had to track him down to ask him another unrelated question.
    the battery has been on the charger the past few days more then i have been using it. i can't make a full day on a 100% charge, not even a half day. I charge at least once during the day, and around when im going to bed.

        Hi there Sas1983!
    Having a battery that will last is definitely important! I'm so sorry for the less than super experience with your phone and at the store location. I would be delighted to provide some information and suggestions.
    4G LTE Smartphones run a different radio so battery life is a little bit different. As you already know you can't remove the battery from your Razr so we absolutely want to ensure it's good! 
    You can manage your phone by using Smart Actions on your phone. Here's some information: http://search.verizonwireless.com/?q=smart actions razr&x1=t1&q1=support
    You can also close running applications easily by "double tapping" the Home Key and then swiping the open applications to the right to close them.
    Let me know how these additional steps help!
    Thanks,
    MelissaM_VZW
    Follow us on Twitter @vzwsupport

  • T520 won't operate with Droid Razr M Hotspot

    I have tried a Click Away computer repair, Verizon and Motorola support but to no avail.
    My T520 will not operate with my Droid Razr M hotspot.  The hotspot works with other computers.  The
    T520 works with other hotspots.  With the Droid Razr M, the T520 connects , sometimes has internet access for a short while, then no internet access.  Most times it is no internet access from the start but the connection is made.
    I have upgraded the driver for the Realtek 1x1 11b/g/n Wireless LAN PCI Express Half Mini Card, no change.
    My other computer is an Ideapad Y550.  The hotpsot works fine with this.  I have no problem with my home Wifi
    operating with the T520 either.  I have spent hours by myself and with others and have no other ideas. HELP!!
    Click Away - could get other cell phone Wifi to connect with T520.  They thought the Droid Razr M was rejecting the
       connection to the T520 due to a MAC ID flagged as bad by the phone.  Explained this to Verizon but they didn't pursue this.
    Verizon - Opened a ticket to look into it and after a week still had no response. Customer agent that answered my call to follow up on open ticket said their network people didn't find anything operating incorrectly, thus no call.  Called 611 and phone person tried clearing cache and then resetting different settings to see if could get connection. 
    Motorola - tried extensively to test different setups, took over control of phone and did a lot I didn't follow,  ended running through different specified Broadcast channels ( rather than auto) to see
    if that would allow internet access.  Their conclusion is that T520 is an incompatibility with the phone.

    You can't. iPad Bluetooth does not support it.
    Supported BT profiles: http://support.apple.com/kb/HT3647

  • ICloud mail not syncing with Droid RAZR

    On July 24th, 2012 iCloud mail stopped syncronizing with my Droid RAZR.  My wife and I have identical phones, and have currently active and functional iCloud accounts on Mac. Both of our phones had functional email syncronization before AND AFTER ICS updates.  No new dowloands or settings changes have occured.  I have ensured that we are using the correct manual settings [email protected], PW, imap settings mail.mac.com, port 993, SSL
    I have tried using imap.mail.me.com and that does not work either. I tried the p07- prefix, and that too does not work. The only error it providfes is that it cannot connect to the server, and no other information is provided.
    I was on with verizon support, apple support, and motorola support and no one knows what has happened or has any solution.
    Have others encountered this problem recently? I have seen postings from last year on this, but nothing recently.
    If others have solutions, please post.
    Thanks

    I had the same problem.  Took me a long time to figure out but just got it working with Motorola level 2 support.  For some reason the settings changed and they are different settings that what I got to work using the K-9 app.  Basically, you need to change the incoming and outgoing server settings from what they were!   incoming server is imap.mail.me.com.  Use port 993, ssl/tls (accept all certificates) and authentication method should be LOGIN.  Outgoing settings should be smtp.mac.com with port 587, require sign-in, authentication method is PLAIN

  • Bluetooth Issue with Droid Razr Maxx

    I have had my Razr Maxx for about 3 weeks. From the jump I have had problems playing music thru several bluetooth devices. It will play fine for a few minutes, then music will start stuttering(dropping in and out) and continue to do so. Music plays fine when playing thru the phone speaker or wired headphones, but fails when using bluetooth.  I called in, and they sent me another phone, and the same problem is occurring with the new one. I'm figuring its a software issue, bc I had no problems with my Droid X. Is anyone else having this problem?? I probably listen to music just as much as I talk on the phone and this is def. frustrating.

    Hey CornyJoe: Time to invest in a Case Bubba they cost no more than a good pair of Golf Shorts an they'll make it look good an Protect as Well . Here are a Few Choices to go with. Enjoy! b33
    Well Here's a Few Options to Get you Started: Take a Look an See witch one Works the Best for Ya For me i Have the Leather Flap Pouch an the Pop in Case with the Kick Stand. One thing to Remember if you Decide to get a HD Station for your Maxx it cannot Go into the Station with the Fitted Cased attached to it. I have Tried them An it just Does not Work.. Good Luck in your Choice an have Fun with your Maxx One more thing to Add Body Glove has a Case as Well.    
    i put my Maxx in my Oakly Glasses Bag:  I put one in another for a little more thickness an Protection an they make for a really good thing to Clean the Razr's Display as the Bag is Made for this type of thing. Here is Also the Body Glove Case Not a Big Picture but if you Click on it. The picture should get a little Bigger in size.. B33   
    Hard Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless
    Soft Shell Case for DROID RAZR MAXX by MOTOROLA from Xentris Wireless

  • Battery problems with Droid Razr M

    Over the last 2 weeks my droid Razr M has lost battery power. It appears that my screen is using anywhere from 42% to 55% power. I have had a "soft" update done at the store and that lasted about 2 hours. My screen is on auto batterty saving mode, and dims after 30 seconds. I generally use my phone for texts, limited calling and occasionally checking my email. I have not downloaded anythig lately. Up to this point my battery life has been good.

    Keep your screen lighting to no higher than 20-25% and do a normal reboot again. Next try to rebuild your battery by doing the following:  
    Li-ion batteries needs to have a rebuild charge from time to time. Give this a try, Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your device and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate a short battery life if all is working normal.

  • Problems with Droid RAZR HD

    Hi,
            I have had to post this into the Droid RAZR MAXX section due to the Droid RAZR HD no longer being posted on Verizon's site anywhere.  I first acquired this phone on 6/18/2013.  After a month I started having a few problems with the phone.  Being my first smart phone I just thought thats how it operated.  In December of 13 the problems had gotten so bad that I had gone by my local store several times and was basically told that if I wanted a different phone to buy one off Craigslist.  I couldn't believe that! The phone was only 6 months old and still under warranty.  The associate never offered to complete a warranty claim either.  Since then I am on my second replacement, third phone all together and have called Verizon a few times about every phone I get that turns out to be defective. Would Verizon not allow an exchange seven months into a two year contract if every phone I've had has been defective? I mean, its not even on their web site anywhere and the Droid RAZR MAXX is and it came out the same time as my Droid RAZR HD. 
           A VZ rep once offered to exchange and downgrade me only to another Droid.  I did not care to downgrade and stay with the Android OS.  I want to get away from the Android OS completely and change over to an Iphone and be done with it.  I'm not asking for the latest and greatest Iphone just because it might seem as though "I dislike the Droid I have now".  I want to change over to an Iphone because every Droid I get turns out to be defective. I wish I had NEVER EVER selected the Droid in the first place and hope I don't regret signing up Verizon, their service is awesome and CS is great too.  I've just been in this string of defective phones that's not even listed on their web site anymore and I don't care to have a phone that locks up and freezes when I need to make a call.

        We appreciate you taking the time to contact us. We also want to make sure you have a phone that is working properly for  you, 10.8denson.
    The warranty will replace the same make/model for you.
    If you are looking to get a different device, you can look into Certified Pre Owned http://bit.ly/NTcxRW, a possible Edge upgrade http://bit.ly/1br8ZPg. Have we been able to troubleshoot this device with you?
    TamaraH_VZW
    Follow us on Twitter @VZWSupport

  • Problem with Droid Razr Maxx and Jelly Bean update

    My Droid Razr Maxx was updated this morning and right away found a couple of problems. First, although I was sitting next to my wireless router, the signal display indicated a really weak signal. This seemed to clear up after a reboot and an on-off-on cycle of the wifi on the phone.
    The second problem was that, with the wifi off, I had no data signal. None. The phone worked but no 1x/3G/4G. I traced that problem to the phone configuration. Somehow the update turned off Mobile network data access. (Menu -> System Settings -> Wireless Netwroks -> More... -> Mobile networks -> Enable data access over mobile networks)
    Seems like a dumb thing for the update to do.

    Put all of your contacts in one place, Gmail contacts.  Gmail will only sync one copy and is an excellent way to restore contacts after a factory reset.  If you have contacts in Gmail, Verizon Backup Assistant, Facemail, etc. then you will probably get multiple copies.  Ditch Backup Assistant ASAP if you have it activated.
    Make sure all of your contacts are in Gmail Contacts, erase all contacts from your phone (clear data in Settings > Apps > All > Contacts Storage), and resync with Gmail Contacts.

  • Earpieace / Sound Issues with Droid Razr M

    Having issues with my phone, bought new in September 2012, since yesterday morning. 
    When I make a call using the earpiece, I cannot hear it ringing (like dialing out to them) and after they answer, I cannot hear the person on the other end when they speak.  If I put it on speakerphone, they can hear me just fine and I can hear them.  Also on speakerphone, I can hear it ringing (dialing out).  When receiving a call, my ringtone audibly works, but then the same situation applies once I answer it - I cannot hear they, but they can hear me.  Again, if I put it on speakerphone, both parties can hear each other.  My alarm / ringtone works just fine, as well as all my other ringtone / notifications - such as text, etc.  But, if I try to play a YouTube video, play music through Pandora, or play another audio / video file with sound, it does not produce any sound, even through headphones attached to the jack.  It also plays sound when starting up - the "Droid". 
    Seems like a phone issue considering it is working for some things, but not for others.  I have gone through and checked all settings, tried it in safe mode, did reboots, etc, but all to no avail.  Anyone have any other troubleshooting suggestions, or are having the same problem?  It seems I have going to have to have it replaced - hoping this would be a manufacturers defect replacement though and not something that I should have to use my insurance on!
    Thanks!

    Hello Shelly41877
    I'm very sorry to hear your having volume issues with your device. Thank you for taking the time and providing us with all the steps you already done. Let's work together and get this addressed.
    Has the device been exposed to any liquid or physical damage? Is the device in a case? If so, please remove it and retest. If the issue persists please back up the device and perform a hard reset. Here's how: http://search.verizonwireless.com/?q=hard reset razr m&x1=p1&q1=support
    Please let me know if the issue persists. I look forward to getting this fixed.
    Joe_VZW
    Please follow us on twitter @VZWSupport

  • Extremely Disappointed with Droid Razor M

    I have had a Droid 2 for over two years and recently the screen began doing weird things by intermittently not responding to  touch screen input or by touching one thing and another untouched started.  OK, I still was happy with the old Droid 2 until then.  So I got a new Droid Razor M last week.  Unless I am within sight of a cell tower, I can not bring up the internet or apps dependent on the internet.  I show no 4gl let alone a 3gl signal ant the phone indicated no connection to the internet.  My phone service is one bar.  This is from the same recliner chair in the same place, unmoved, where I use to happily surf the net with an excellent signal last week.  This phone appears it is not receiving very well in that location and those I talk to say I keep breaking up although I hear them well.  I'm going back to Verizon to request a replacement.  Will let you know how that goes.

    Ooo.!   Just Hope what i'm seeing are isolated cases in the M's and they aren't going to have the Issue that the Razr HD / Razr Maxx HD is so posed to be having with there antenna's.!

  • Very disappointed with Motorola Razr M AND VZW Run Around

    I got the Motorola Razr M last December.  I picked the Motorola M because it was a nice compact size without compromising screen size and Motorolas are very durable phone....or so I thought.  I have had nothing but problems with this model phone.  I am on my 6th replacement.   I have had software problems and hardware problems.  Two "certified" replacement phones have had hardware defects upon being sent out to me.  The rest have had numerous software problems.  Verizon has been good about sending out replacement phones since I was under my 1 year manufacturers warranty..until this week when I asked if i could get a different phone sent out since this models seems to have so many problems.  I got a major run around and no follow up by a "management supervisor" who told me she would work directly with me to resolve the situation...she even gave me her direct number but ended up not being her number when I tried to call back.  I am not pleased with the way VZW has decided to handle this as I have been a loyal customer for 11 years.  I do blame the reps...I know they are doing their jobs with the boundaries that are set for them.  I just want a phone to work for the remainder of my contract with VZW.  I even tried to contact Motorola and they said since I bought the phone through VZW I had to work with VZW for replacements.  SO VERY FRUSTRATING!

    You have actually helped me with a decision that has been driving me crazy for the past week.  I do not need nor do I want all or most of the above you mentioned.  Heck I hardly use half of that stuff on my home computer or I-pad.  I will definately stay with my basic phones that I can get calls, texts and take pictures.   Thanks again.

  • How to get ipad won't pair with droid razr

    I tried to get my ipad mini to pair with my android razr in order to sync c.alendar info. Was unsuccessful - how do I get them to pair?

    You can't. iPad Bluetooth does not support it.
    Supported BT profiles: http://support.apple.com/kb/HT3647

  • Playing music in my car with Droid Razr...my problem

    I used to play music from my droid in my truck via a microUSB to USB cable. I have a aftermarket high end stereo in my ride and this was the best option since a USB connection is digital and it charges the phone while plugged in, so no messy cables. After a over the air android update to the "Ice Cream Sandwich" version I can no longer do this as my steareo just spits an error message at me saying "No Support". When I inquired about this at my local Verizon retailer they kept pushing a car dock accessory package at me that would connect it to my radio thru the auxilary port. the drawback is however that I would now have to have a car charger cable to keep my droid from dying while in use. It all sounded like a marketing ploy to move accessories to me and quite frankly im more then a bit annoyed about it. I despise Apple products in all forms and refuse to drop additional cash on an Ipod. Is there a way to undo the Ice Cream Sandwich update or does anyone know of a setting that will allow music play thru the USB cable like it did before? I tried all the USB function settings, Mass Storage, Media etc... all say No Support on my trucks head unit now.

    lunchbox739 wrote:
    I used to play music from my droid in my truck via a microUSB to USB cable. I have a aftermarket high end stereo in my ride and this was the best option since a USB connection is digital and it charges the phone while plugged in, so no messy cables. After a over the air android update to the "Ice Cream Sandwich" version I can no longer do this as my steareo just spits an error message at me saying "No Support". When I inquired about this at my local Verizon retailer they kept pushing a car dock accessory package at me that would connect it to my radio thru the auxilary port. the drawback is however that I would now have to have a car charger cable to keep my droid from dying while in use. It all sounded like a marketing ploy to move accessories to me and quite frankly im more then a bit annoyed about it. I despise Apple products in all forms and refuse to drop additional cash on an Ipod. Is there a way to undo the Ice Cream Sandwich update or does anyone know of a setting that will allow music play thru the USB cable like it did before? I tried all the USB function settings, Mass Storage, Media etc... all say No Support on my trucks head unit now.
       To answer the first part of the question, by keeping the phone stock, there is no way to go back to GingerBread. Once you did the upgrade, it wrote itself in the boot loader, and any time you factory reset, it will go to Ice Cream Sandwich. Now, as SmashOgre mentioned, there are other ways to do it, but they cannot be discussed here.
      As far as your phone not working on your radio anymore, I am afraid I don't have access to a radio like that to test it with, so I can't tell you if it is an issue with your phone in particular or not.

  • Issues with Droid Razr Maxx Camera

    My cousin lost all camera switching (front to rear-facing) capability, both in the camera application and Snapchat. I did a hard factory reset on the phone and looked for any new OS updates, but he seems up to date. Has anyone else encountered this problem?

    Try Running a System Cache:  Here's how to Run the S.C.C:. Give it a Try
    With the phone ON Just tap the Power button to blacken the Display  (  Don't Shut the Phone off )  Follow these Instructions
    Press and hold the "Volume Up  &  Down at the same time" While doing  that  press the Power button. till the screen comes back on When that does that let off the Power button  ONLY   Wait till you see a White screen   Follow to Step 2.
    When presented with the White Boot Mode Selection Menu release the Volume buttons.
    Press "Volume Down" to scroll down to  Recovery  then immediately press Volume Up.        Step 4 will Follow
    From the Red triangle in  Little Droid on the screen,  press and hold Volume Down. for 10 sec. While doing that press for a Second the Up  " Volume "
    The Next screen You will have 5 choices  Select  Clear the Cache Partition  it's the 5th choice.. then press the Power button.
    Select reboot system now then press the Power button.
        And that should be it. b33

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