Thoroughly messed up my isync in trying to get a treo 650 to sync

Hello there,
well it's been quite a night...
basically right now i need to figure out how to reinstall isync properly and fully, which might require uninstalling somehow, i'm not really sure.
after many hangs with hotsync/isync combo i had a hunch that isync was corrupted somehow, it probably wasn't but i did the moron thing and trashed it, and all the isync stuff i could find then planning on reinstalling it.
so i downloaded the combo 10.4.9 PPC updater. updated, no sweat, but still isync, won't start and the icon is now missing as well.
i'm a moron for doing all that i know, but i am where i am, and i'd be grateful for any help. thanks so much.
mark

Hey, i followed the info in a previous post and am back on top. thanks.
mark

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Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
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Hi,
Trying to use my Treo 650 with iSync on my MacBook. It worked fine with an iMac G5 running OS X 10.4.8.
I paired my Treo with the MacBook. That seemed to go OK, but the Bluetooth Setup Assistant showed a message saying "There were no supported services found on your device" at the end of the pairing process.
When I launched iSync, I went to Devices --> Enable Palm OS Syncing and let the conflicting Palm conduits disabled. No problem there.
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ICal, iSync, Alarms, causing my palm Treo 650 not to update

Hi All,
Looked around a bit and didn't see a solution to this issue and was hoping to find some information of confirm that it is a bug and I am not going crazy.
A couple days ago I noticed that the events I entered on my Treo 650 were not getting synced to iCal through iSync. Upon looking closer, I noticed that the reverse was true as well: Events I added to iCal were not getting synced to the treo.
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Has anybody else run into this problem and/or found a workaround that allows you to use iCal with your palm/treo and schedule applescript alarms? Any advice would be great. Or, if you are having the same problem I am, check to see if you have alarms in iCal.
I'm running Mac OS X 10.4.2 on a dual G5
iCal Version 2.0.2 (1038)
iSync Version 2.1 (88.0)
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Thanks,
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Verizon Wireless does not now offer—and has not historically offered—the Palm Treo 680. The Treo 680 is a GSM device, and not compatible with the Verizon network. Verizon currently offers the Palm 700p and the 700wx, and has previously offered various Palm and Windows Mobile devices beginning with the Palm Treo 600.
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Just bought a Palm Treo 650 this evening and I'm having the hardest time.
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Welcome to Apple Discussions.
There are apparently several issues in play here. So long as you are willing to live the the limitations of the iSync Palm Conduit and synchronize via only one path—either USB or Bluetooth, but not selectively moving back and forth between the two—you can configure iSync to synchronize contact data with the Address Book and calendaring and task data with iCal.
With the exception of non-conflicting conduits like Memos, you will be unable to synchronize at all with the Palm Desktop. [Palm conduits which conflict with iSync are those used by various models to synchronize contacts—Address Conduit and Contact Conduit—those used to synchronize calendars—Calendars Conduit and Datebook Conduit—and those used to synchronize tasks—Tasks Conduit and ToDo Conduit.]
Unless you thoroughly understand how this technology works, it's not a great idea to 'experiment' by moving conduits manually. A properly configured Conduits folder for iSync users should contain at least…
• Apple [the Finder name of the iSync Palm Conduit]
• Backup
• Install
• Memos Conduit [only if you want to continue to synchronize memos to the Palm Desktop]
• any non-conflicting third-party or additional conduits you want to use
Other conduits should reside in the Disabled Conduits folder.
You add a Palm device, either via USB or Bluetooth, using the Enable Palm OS Syncing… option under the Devices menu of iSync. You set the synchronization parameters for your device in the drop-down configuration pane exposed when you press the Tungsten icon in the main window of iSync.
You did the right thing by installing the Palm Desktop software using the bundled CD-ROM that shipped with your Treo 650. But, you should have upgraded that application by applying the Palm Desktop 4.2.1 revision D, available here:
http://www.palm.com/us/support/macintosh/macdesk421revd.html
If you elect to upgrade your copy, just run that installer. Do not attempt to remove any existing components of the Palm Desktop. And keep in mind that though you may not choose to use it at all, its HotSync Manager and Transport Monitor components are critical to the operation of iSync.

Had no luck trying to get a bill error fixed.

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Solved!
Go to Solution.

Hi TNT555,
Thanks for posting. I'm sorry there's been a bit of a mess up with the bill etc. I'll be happy to get this sorted out for you. Can you please drop me an email with your details? You'll get the 'contact us' link in my profile.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Treo 650 (Sprint) vs. iSync 10.4.6 and/or 10.4.7

Since the 10.4.6 update, I have been unable to get my iCal data across to my Treo 650. All my HOT SYNC CONDUIT and iSYNC PREFS are set correctly, but I am only getting ADDRESS info, not iCal info.
HOT SYNC LOG SHOWS:
New ADDRESS BOOK entry appears on Treo 650 in good condition.
New iCal entry does NOT appear on Treo 650.
The way I'm reading this HOTSYNC log, it appears to me (uneducated in this sort of thing) that the error message is concerning the DATEBOOK, which is what would be the iCal data that isn't being transfered.
Please advise (and thanks to all for your input and help!).
SYNC LOG BELOW:
Loading “Conflict Notifier”
Notifier 'Conduit Conflict Notifier' version 1.0.0
Notifier Conduit Conflict Notifier OK
Loading “Install Conduit”
Conduit “Install” version 3.0.0
Sync type is Install/Restore
OK Install
Loading “Apple”
Conduit “iSync Conduit” version 3.0.0
Sync type is Fast
iSync Conduit starting 6/27/06 6:58:52 PM
SyncOpenDB returned 16388 for database DatebookDB, creating a new database 6/27/06 6:58:59 PM
Warning: Could not create database DatebookDB (return code 16395), ignoring database 6/27/06 6:59:00 PM
iSync Conduit: Got back NULL from rendezvous for request BladeGetAllRecords 6/27/06 6:59:00 PM
iSync Conduit: Sending Error Response 1: iSync Conduit: Could not find database DatebookDB 6/27/06 6:59:00 PM
iSync Conduit: received NULL message, disconnecting... 6/27/06 6:59:00 PM
OK iSync Conduit
Loading “Voice Memo Conduit”
Conduit “Voice Memo” version 3.0.0
Sync type is Fast
OK Voice Memo
Loading “Photos Conduit”
Conduit “Media” version 3.0.0
Sync type is Fast
OK Media
Loading “Note Pad Conduit”
Conduit “Note Pad” version 3.0.0
Sync type is Fast
OK Note Pad
Loading “Memos Conduit”
Conduit “Memos” version 3.0.0
Sync type is Fast
Remote database 1 name is MemosDB-PMem
OK Memos
Loading “Memo Conduit”
Conduit “Memo Pad” version 3.0.0
Sync type is Fast
Remote database 1 name is MemoDB
Memo Pad did nothing
Loading “Install Conduit”
Conduit “Install” version 3.0.0
Sync type is Install/Restore
OK Install
Loading “Backup Conduit”
Conduit “Backup” version 3.0.0
Sync type is Fast
Any ideas why the DATEBOOK conduit isn't getting there too?
Willconn

I apologize for the confusion in the other thread concerning this issue. As Aur pointed out, DatebookDB refers to the calendaring not contact records type. That's what I get for trying to deal with technical issues when I am half-asleep.
The DatebookDB referred to in your HotSync log is not the Palm Datebook Conduit - rather, it is the Palm OS DatebookDB application on your Treo itself. I have only ever seen this issue crop up under one of two scenarios, neither of which appear to apply to you:
• it is a Verizon handset and Wireless Sync is not configured properly
• you do not have sufficient free memory on your smartphone or handheld organizer
You addressed both of these issues in the other thread, so I don't know what you can do except contact Palm support to address the issue. I don't believe that iSync is the problem. I believe that the issue involves your smartphone itself. Good luck with that international translation thing if you decide to call Palm…
An alternative is to perform a hard reset of your device, which will erase all contact and calendaring data, choose the option to Reset Sync History in iSync after backing up your existing contact and calendaring data in the Address Book and iCal, then initiating a synchronization in which you should be given the option to overwrite the contents of your handheld. If you are not, then stop the process, remove your device from iSync, add it back again, and try once more to synchronize. What you want to perform is a first-time synchronization event after resetting the Treo, in which you are asked if you want to merge or replace your data. You want, of course, to replace the data on your Treo, which is empty because of the hard reset.

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Hello,
I have a Palm Treo 650 with Sprint provider and I am trying to sync it with my iCal and Address Book on my MacBook Pro. I have synced the Treo with the laptop using the Cradle Cable once. When I did this, all the events from the Treo transfered straight over the Mac Pro but were deleted off the phone.
1) How do I sync the two to have identical events, etc.?
I have heard that my iCal can also be synced using bluetooth. I've been reading on here trying to figure it out but nothing has been able to help me yet.
2) How do I sync using the bluetooth capabilities?
I just signed up for a .Mac trial account to see if I had to be a member for the iCal to sync thru bluetooth but I haven't been able to figure it out. I have the Palm OS conduit installed. But I just need help answering these 2 questions if possible.
Much appreciated!
"locmi01" I have read a few of your posts but nothing that I found could answer my questions.

I cannot explain why the events transfered from your Treo through the Sync Services framework where thereafter deleted if you were using iSync and the iSync Palm Conduit. That should not have happened.
In order understand synchronization under Mac OS X 10.4 and later, you should read this document:
http://developer.apple.com/macosx/syncservices.html
To restore the data to your Treo, you should first make sure it is present in both iCal and the Address Book, back up both datasets using the option to do so under the File menu of each application, then…
• launch iSync
• open the Preferences… dialog
• press the Reset Sync History… button and follow the directions which appear
You should opt to replace the information on your Treo when presented with the option to either merge or replace records.
With regard to Bluetooth synchronization, you must first get USB synchronization working properly. Only then should you pair your device initiating the process from your Treo and confirming it from your MacBook, then electing to initiate a HotSync Bluetooth sync session from your device.
Keep in mind that USB is a faster and wider path, and will result in faster, if not necessarily as convenient, synchronization.

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Thoroughly messed up my isync in trying to get a treo 650 to sync

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