Three days trying to verify my credit card

Hi there. I've been trying to verify my Saudi Arabian credit card, and haven't managed so far.
I've never had trouble using my credit card anywhere else. I contacted the "24 hour response" support, and they just told me to check my information. Other people here had no trouble verifying their credit cards. A couple of possibilities is that there's a problem with my account, or the Saudi Arabian App Store.
I checked my billing information many many times. The only thing I could think of was that my credit card has no 'phone' information registered with it, so I just provided my mobile phone number. Is that enough to cause a problem?
What bugs me so much is that iTunes provides me with NO details on why my credit card was declined. Can you at least tell me if my billing information is correct?

The Discussion Group contributors are users like yourself. We are not Apple employees and could not answer if your billing info is correct. You will need to contact iTS web based Customer Service to see if there are any problems.
Use the links on this page to get assistance - http://www.apple.com/support/itunes/
MJ

Similar Messages

  • When verifying my credit card information for ITunes, it has space for security code BUT there is no way to type it in?

    when trying to verify my credit card info for ITunes, it comes up with a blank space to enter the "security code" for the credit card, but there is NO WAY to type it in? How do I do that? 

    Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

  • I was trying to download a FREE app. It was keep saying that I have to verify my credit card details. As I did. Unfortunately they charged me 1,98 eur. Do you know why???

    I tried to download a free app.It was keep telling that I had to verify my credit card.In the end they charged me 1,98eur! Do you know why?

    Just for info..
    This is the official answer from Apple.
    "When you update your billing information (in this case when you filed your credit card), the iTunes Store will place an authorization hold on your credit card to verify your account information. You might see this authorization request on your online statement.
    Don't worry, this is not an actual charge, it is simply a test to confirm that your credit card account is active and has credit available to accommodate transactions."
    Many thanks

  • Verify cancelled credit card.

    I have a bit of a problem.
    I need to verify my credit card details by typing in the security code in the iTunes store. However recently that card was cancelled. This means that whenever I try and verify the payment information iTunes believes it is wrong, even although I know I am not.
    It wont even let me purchase things when I use a gift card.
    Please help, thanks in advance.

    Hey:- Apple & AT&T - get your act together, hard working people want to spend their hard earned $ss....Mr Droid""
    Yes they do, and so many want to do so with an iPhone 4 that servers are extremely overloaded - preventing Apple from completing an order for the iPhone 4 and accepting money from all those trying to spend their hard earned money on an iPhone 4, which equates to increased revenue and profit for Apple - a problem the Droid or any other cell phone would love to have - just once, but that never happens - not because their servers for accepting orders at one time are more robust. There are too many people wanting to spend their hard earned money at the same time on a product that isn't available yet - at the earliest will be in their hands on 6/24.
    Apple and AT&T will be accepting pre-orders for a few days - online or this can be done at an Apple or AT&T store as well.

  • HT201272 Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?

    Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
    I tried to contact support but they do not recognise my Thai phone number.
    the Thai support site is all in Thai (and I neither read or write it).
    All I want is a single email address that works - it must be quite a simple process.
    I don't want to create another account with another credit card - life will just get seriously complicated then.
    BTW my apple I'd is accepted for downloading free apps!!!

    First of all, you should always save you photos on computer like any other digital camera.
    Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
    Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
    What computer do you have?

  • Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

    I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
    Every time they repeat the same questions & answers over & over.
    "What's the name on the card?"
    -I give it to them.
    "It will take 4 to 5 hours to update."
    -I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
    I re-phrase my questions, always same answer:
    "Your payment details are updated, your account will be activated in 4-5 hours."
    Are they robots?
    Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
    Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
    I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

  • When I try to put my three number code in for my credit card it tells me it is invalid

    When I put my three digit code in for my credit card it keeps saying it is wrong and I know it is correct

    WHat country do you have this issue?
    Sometimes the issue says security code but it is really a problem with the billing address not being verified.

  • HT1918 Hello,I'm trying to change my credit card information,but there is no way to do it. Please help me, I did what ever it says in article but it's the same

    Hello,for couple days I'm  trying to update some applications, but it asks me  my Apple ID for my billing information, than I was and I'm trying to change my credit card info.- but it's still the same,please solve this problem

    See if this article will help:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646

  • HT1918 I am trying to update my credit card information

    I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Im trying to change my credit card information and it keeps telling my security code is wrong and it's not wrong!

    Iam trying to change my credit card information on my account and it keeps saying my security code is wrong, but I keep typing ti correctly, how so i fix this so i can update my account?

    This is rediculous. Nobody on these forums are any help. There are tons of people who are having this problem and Apple is doing nothing. Personally my card just up and stopped working the other day. It works every where else but iTunes. I think this is what Anita is trying to say.

  • TS2516 I keep receiving "cannot verify my credit card at this time"?

    I'm trying to order a hardcover book on iphoto, and I keep getting Cannot verify my credit card at this time.
    I am ordering from Canada but I have done this many times before.
    I've tried over a 24 hour period and keep getting the same response. Any thoughts.
    Lisa

    No - only users here
    You can try going to yoru apple store account and re-entering (not judt verifyind) everything and try again
    and be sure your credit caard is for the country you are ordering from and shipping to
    LN

  • Im trying to change the credit card number but i cant load the page in order to do that - why is that?

    im trying to change the credit card number but i cant load the page in order to do that - why is that?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html

  • HT204266 I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment.

    I have redeemed points on my account but, when I try to buy a song I tunes doesnt use them it tries to access the credit card associated with the account for payment. How do I tell this thing to use the points instead. duh

    By 'redeemed points' I assume that you mean that you've redeemed an iTunes gift card onto your account (?). If you do then are you trying to buy songs for yourself or are you trying to gift them - you can only gift items from a credit card, an account's balance can't be used for gifting. If you are buying for yourseflt and you are being asked to enter/verify a credit card number then are you currently in the country where your iTunes account is based ?

  • I'm trying to remove my credit card information but my account does not give me the option of none tried it from my iPad on the and my lab top from the iTunes Store and it's not giving me the option of none

    I tried to remove my credit card information from the iTunes Store and from my IPad there is no option of none only edit

    How to Get Apps From the App Store Without a Credit Card
    http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    http://support.apple.com/kb/ht2534
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    iTunes Store Accepted Forms of Payment
    http://support.apple.com/kb/HT5552
     Cheers, Tom

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

Maybe you are looking for

  • Trying to install SAP Business One 8.8 on a clean Windows 7 professional pc

    Hi,   i am trying to install SAP Business One V 8.8 on a clean Windows 7 professional laptop.  I need to install the server and client sides.  I have already installed SQL server express 2005. When i try to to install the server software I get the er

  • Why can't I log in to my apple ID with the new update? My IMessage doesn't work

    I updated my Iphone5 a few days ago and now I can't sign into my Apple ID? My IMessages won't work and I keep getting pop ups when I go into apps saying I need to sign into itunes to recieve notifications? I have signed out of Itunes and signed back

  • Error Message While creation of SC No commitment item entered in item

    Hi, I am creating SC while creation following error message is appearing :- No commitment item entered in item 1 10 6534 Where 10   :Comp code            6534 : CC Is there any thing commitment related missing in SRM ? Thanks, Sachin

  • How to decrypt AES using a key

    The example here will Generate the secret key specs first. http://java.sun.com/developer/technicalArticles/Security/AES/AES_v1.html I already have a Decrypt Key used in my server application. How can I use that key to decrypt the msg sent from server

  • Transferring Music From iPod To Another Computer

    I am going to use my new computer as my primary computer for putting music on my iPod. I used to use my laptop, manually managing all my songs. When I put music on my new computer, I will manually manage my songs, too. When you first connect the iPod