Three Finger Zoom

Anyone here who's having problem with the iPod touch 5th Gen, 3 Finger Zoom?
Before, it does work but a certain point, it stopped recognizing the 3 finger zoom. For me to be able to use the said function, i have to reset all the settings of the iPod then it will be ok but give or take atleast 1 week, it will stop responding to the 3 finger zoom again then I have to reset all settings and it will be a forever cycle.
I also tried testing the three finger recognition in the game OSMOS wherein you have to tap your 3 fingers at the same time to go to the Game Menu when you are at gameplay. And my hunch was right, it does not respond to my 3 fingers.
I also checked the triple click home button function. The Zoom was the only one checked among the items. I tried it but it didn't zoom. I also used the Assistive Touch and still no response.
Do you think it's a hardware or software issue? Any advice will be highly appreciated. Thanks.

I have no sen that problem posted here before
Try:
- Restore from backup. See:       
iOS: How to back up           
- Restore to factory settings/new iOS device.
-  Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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