Three things i have noticed about NOKIA

Nokia's best skill : disappointing their customers.
three things i have noticed about Nokia
1) Updates that are necessary are never on time.
2) If you're phone has a problem their(nokia) customer service can't fix it.
3) And they still believe their power in the tech market will never be crushed.
looking at this many people have had their love for Nokia crushed. i for one am **bleep**. i bought my n8 for $550 if u convert RM1680 to it. dat was since october last year. and till now no proper software updates. nothing new on the phone. and we (customers) have to contend with being made fun of by people who use android and iphone because their phones can do what ours' cannot

http://europe.nokia.com/support/contact-us
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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  • About Nokia products

    Hi All
    I am a Nokia mobile user for last 1.8 years.  I have some questions to Nokia company. I don't know to whom i can tell those. 
    Have u people ever think why nokia mobile is now in out of demand.? 
    As u know in India you people sold out lakhs of mobiles for last few years and for the last two years you peoples market get reduced. 
    Its not only because of other products but also the feedbacks from your products. Your services for a product, warranty period, approach towards existing customers all making you down and down every day. 
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    When i go to one nokia care they inform me Issue of slider. You have to pay 2500 + service charge of 400+
    They told me that they will provide only 15 days service warranty. :'( . 
    In another nokia care they offered me 30 days service warranty  (What to say)
    I have asked them if the same problem occur after 30 days what i can do .. Answer.. Nothing.. Just pay the same amount and replace it.
    I don't have any option to renew my warranty, and only getting 15 to 30 days warranty for a servicing of 30 % of the cost of the product. 
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    I don't think my words will change the world.. But have to tell this to world. 
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    Hi All
    I am a Nokia mobile user for last 1.8 years.  I have some questions to Nokia company. I don't know to whom i can tell those. 
    Have u people ever think why nokia mobile is now in out of demand.? 
    As u know in India you people sold out lakhs of mobiles for last few years and for the last two years you peoples market get reduced. 
    Its not only because of other products but also the feedbacks from your products. Your services for a product, warranty period, approach towards existing customers all making you down and down every day. 
    Let me tell you some things that i have faced from Nokia .
    I have a Nokia C 6-00 with me. As a smart phone its some what good. Here i know lot of products available as far better than C6. Anyways its somewhat a good product. Touch and Type, 5 MP camera, 3g, WiFi also the look and feel.
    As you know Nokia giving only one year warranty for products. If you forgot to upgrade your warranty after one year there is no way to upgrade it ( An Information from Nokia Care) 
    Last week my phone display get corrupted. Means not viewing the screen. Initially when i slide the phone, then after 2-3 days  the phone screen get dead. (I can attend calls by guessing the buttons on screen )
    When i go to one nokia care they inform me Issue of slider. You have to pay 2500 + service charge of 400+
    They told me that they will provide only 15 days service warranty. :'( . 
    In another nokia care they offered me 30 days service warranty  (What to say)
    I have asked them if the same problem occur after 30 days what i can do .. Answer.. Nothing.. Just pay the same amount and replace it.
    I don't have any option to renew my warranty, and only getting 15 to 30 days warranty for a servicing of 30 % of the cost of the product. 
    How you people can win this market.?  Atleast you can provide a 6 months warranty for service more than 25 % of current cost.  This is what to say. Unbelievable. 
    How a customer can reefer others to buy a nokia product.? Please you people think about it.  
    Customer satisfaction is the main thing . You people have to take care of the customers because we have already paid for you. 
    I don't think my words will change the world.. But have to tell this to world. 
    Thanks
    Srijith Surendran

  • THREE TIMES I HAVE DONE CHAT AND THREE BLOGS AND NOTHING. i cant load premiere elements 13 editor please help!!

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    Pradeep: Hello! Welcome to Adobe Customer Service.
    Pradeep: Hi Jilly .
    Jilly Lowe: Good afternoon could you help me with my issue please?
    Pradeep: I understand you are unable to use the software let me check and help you with this .
    Pradeep: May I ask the serial  number please ?
    Jilly Lowe: I have bought Premiere Elements 13 and I can load my photos into the organizer but when I come to trying to loasd into the editor it asks me to sign in and thats it
    Jilly Lowe: [removed]
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    Jilly Lowe: Please dont transfer me to someone else or refer me to a forum. Your website says that you can support me so i need support
    Jilly Lowe: My last two ref numbers were 0214526540 and 0214526659
    Jilly Lowe: These were the rerf numbers of my chat calls
    Pradeep: Thank you for confirming .
    Jilly Lowe: info: You are now chatting with Biswaranjan. Biswaranjan: Hello! Welcome to Adobe Customer Service. Biswaranjan: Hi Jilly. Biswaranjan: How are you doing? Jilly Lowe: Good morning I hope you can helo me Jilly Lowe: I have had Premier elements 13 as a xmas gift and I am unable to open my Edito Biswaranjan: I understand you are unable to work with the software. Biswaranjan: I will try my best to help you with this issue. Jilly Lowe: I can get into the organizer but not the Editor? Jilly Lowe: Thanks Biswaranjan: May I know the serial number of the software? Jilly Lowe: [removed] Biswaranjan: Thank you for the serial number. Jilly Lowe: It was bought from Amazon Biswaranjan: May I place you on hold for a couple of minutes while I check that for you? Jilly Lowe: No problems thank you info: Your chat transcript will be sent to [removed] at the end of your chat. Biswaranjan: You are welcome. Biswaranjan: Thank you for your patience. Biswaranjan: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself. Jilly Lowe: Thank you for looking for me Jilly Lowe: Ok info: Please wait while I transfer the chat to the appropriate group.
    Jilly Lowe: That was the last call
    Pradeep: I see that you are facing a technical issue and we are from customer service team we do not have much information about this technical issue you have to refer forums .
    Pradeep: I will provide you with the forums link you can post your query in forums to get the issue fixed .
    Jilly Lowe: On the forum I got an email saying This is an open forum... not Adobe support... Adobe is not going to contact you from a message here Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
    Pradeep: Click here to view the link
    Jilly Lowe: Which I have done three times now and nobody can help. I hope you can
    Jilly Lowe: Not you as well! I dont want to go to a forum! I need help NOW
    Pradeep: Okay, In that case please allow me 2 minutes I will check with our relevant team.
    Jilly Lowe: Please come back to me with help. This is Adobe issue and everybody wants to send me to a forum where these people have nothing to do with Adobe. They are people having problems themselves
    Jilly Lowe: This is disgraceful that I have no way of contacting anyone that can help. I have a feeling that you are going to do the same thing and fob me off or cut me off just like the other two have
    Jilly Lowe: I hope that I am wrong and even if you cant help me someone else cam
    Pradeep: Thank you for staying online .
    Jilly Lowe: Im not rude just frustrated with the service and not being able to use the product that I have
    Pradeep: I did check with our relevant team its a technical issue I will go ahead and transfer the chat to our relevant team they will check and help you with this .
    Jilly Lowe: You are now going to contact a technical team who are not technical and dont even know what an organizer is
    Jilly Lowe: Here we go
    Jilly Lowe: Well if it is a technical issue then hopefully your "technical" team can help?
    Pradeep: No I have checked with the correct team who will support for premiere elements issue so I will transfer the chat to them .
    Pradeep: Shall I transfer the chat ?
    Jilly Lowe: Definatley
    Pradeep: Okay .
    info: Please wait

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