Three updates from the same Software Update Group showing as unknown, while all the others are showing as expected.
Hi
I have an issue from Septembers security updates where three updates from the same software update group are showing as unknown status rather than required / not required / installed etc.
There are multiple other updates in the same update group and they are all displaying correctly with the figures I would roughly expect.
I would have expected if something was wrong with the clients not returning software update scans that all the updates in this software update group (all deployed automatically as part of the same ADR) would show the same status of unknown, rather than just
three of them.
The updates in question are: KB2894842, KB2972215 & KB2977629 (First two .net 4.0 and last one IE11).
Now these updates would largely be not required in our organisation as for the most part we use different versions so I would expect them to show as not required.
Short of kicking off a mass software update scan cycle I don't know a) why this has happened b) if a scan cycle will fix it. Our clients scan every week and its been several weeks since the updates were deployed, that and the other updates have all reported
back in.
Anyone have any ideas? Its making the compliance results look quite poor :(
Thanks
Jonathan
Hi,
Is there any clue in the logs? Please review WUAHandler.log.
What is the code you get when you run compliance report, like that in the following thread:
http://social.technet.microsoft.com/Forums/en-US/becda545-4a5e-4ea3-bd83-8c7026767af5/software-update-compliance-report-showing-status-unknown?forum=configmanagerdeployment
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