Thumbnail on Provider Page not showing up for a new collection

Hello:
The new MacLearning collection: iTunes U Munich Conference http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=445693522 has a thumbnail when you go to the collection page. However, this collection is currently featured on Duke's Provider Page under the "What's New" section http://itunes.apple.com/us/institution/duke-university/id420416991 and the thumbnail is not showing up for that collection. How can we get that thumbnail to show up on our Provider Page? Why is it not showing up?
Thanks for your consideration,
Meg

There are two more collections on our Duke University iTunes U page that have collection artwork that is not updating. Here are the examples.
Duke Human Rights:http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=420543608
Electronic Tectonics:http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=420545217
Both of these collections have newly uploaded thumbnails (uploaded many months ago)---but those thumbnails aren't reflected on the Tag page that houses these collections. These collections are in the John Hope Franklin Humanities Institute Tag Page here:http://itunes.apple.com/WebObjects/DZR.woa/wa/viewTagged?id=420416991&tag=John+H ope+Franklin+Humanities+Institute
But, the thumbnails on the Tag page are the old thumbnails, not the newly uploaded ones. How can we make sure the newly uploaded thumbnails are refreshed and showing up?
Thank you!
-Meg

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Thumbnail on Provider Page not showing up for a new collection

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