Thumbnail Order in Premiere Pro CC 2014
I thought I saw that my thumbnails remained in chronological order in Premiere Pro CC 2014, but on second inspection, they're all randomly mixed up, as in previous versions. Does anyone know if there's a way to specify chronological order in thumbnial (icon) view? It drives me mad!
Thanks,
Hi OstiaAlex,
Click on the icon pictured to see the Sort Icons menu. Does that work for you?
Thanks,
Kevin
Similar Messages
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Exporting to Media Encoder crashes Premiere Pro CC 2014
Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card -
Premiere Pro CC 2014 crash when I Click and Drag
Hi All, I have a problem with Premiere CC 2014 that is driving me crazy!
The issue is as follows:
If I try to drag a clip, sequence, effect or transition anywhere within the premiere, it will crash - with "Sorry, a serious error has occurred" message. The program will crash, quit and the saved recovery project is usually healthy (luckily!). BUT, as soon as I've re-started the program, and reloaded the project - or any project for that matter - the problem persists. As soon as I click and drag, Premiere crashes!
In order to 'reset' this, I have to restart my machine. Once I have done so, I can continue editing as normal for a while (not long, perhaps up to an hour, or so) but eventually, it WILL crash again. I've not been able to work out what I have to do in order to trigger this - it seems random. But once it's happened, only restarting my computer will resolve it - and then only temporarily.
Here are all the facts:
The crash ONLY happens when I drag something... This can include moving a clip on the timeline, dragging a clip form the source viewer or project window, dragging an effect or transition.
The crash happens after I have clicked, as soon as I start to move my mouse.
I CAN click and drag to extend in and out points on the timeline, and I can do 'insert' edit using the button on the source monitor. No crash here.
The footage plays fine.
I am trying this on a CLEAN OS X install, with only Adobe packages installed, to eliminate any potential of interference from other programs. There are no third party plugins or drivers installed. No user data installed either (preferences, photos, documents, etc) - as fresh as it comes!
I am not running Time Machine in the BG
My system is: Macbook Pro 2011, 16GB Ram, 1tb SSD, OS X Yosemite 10.10.1. Intel Graphics card, so no option to turn on or off hardware acceleration. It is set to software only.
I have tested this with projects and footage on an external drive, as well as internal, same issue.
I noticed the issue had started on, or around 25-27th November 2014.
Interestingly, I have noticed that once this crash has occurred in Premiere, a similar problem will occur in After Effects as soon as I drag a file or layer... doesn't matter what the layer is. The crash seems less elegant here, I don't get an error message, it just freezes and I have to 'force quit'. Again, the problem persists until the machine is restarted.
I have been using my macbook and premiere pro cc 2014 on Mavericks for a long time, and had no problems - so I know it should work fine! The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups, I installed a few new fonts and any CC updates that happened in the background... I can rule out most of these because of my fresh install, with no user data, fonts plugins or time machine to confuse matters... It must be an Adobe bug with Yosemite!
Any ideas?
Thanks so much in advance!!Hi Vince,
vince_email wrote:
...The only things that changed were an update to Yosemite, I started using Time Machine to make regular backups...
Please check this blog post. Updating from Time Machine can cause this issue: Premiere Pro CC, CC 2014, or 2014.1 freezing on startup or crashing while working (Mac OS X 10.9, and later).
Thanks,
Kevin -
Premiere Pro CC 2014 (8.1.0) freezes while scrubbing timeline
Using a Mac Mini (late 2012 model), running Mavericks 10.9.5
Processor: 2.6 GHz Intel Quad Core i7
Memory: 16 GB
Graphics: Intel HD Graphics 4000 1024MB
I am also using a 2TB Fantom G-Force Megadisk external HD to store all my media. It is connected via a Firewire 800 cable
I've been having a lot of trouble with Premiere Pro CC 2014. While scrubbing through a project, a frame will all of a sudden freeze in the program monitor. I have my processors displayed on my menu bar and I've noticed that whenever I run into lag time or freezing the 8 processors won't all be firing, usually just one is actually working at that time. I am also only running one program at a time as to not tie up my processor.
All of my source files are usually AVCHD. Most of my work is under 10 minutes long, so they are just short corporate videos not feature length movies. I understand that editing native files can really slow your processors so with my latest project I consolidated and transcoded in the Project Manager to Apple ProRes in order to test that. Even with that I'm still having the exact same problem.
These are some other steps I've taken to correct this:
I've contacted Adobe several times and they told me that the Graphics Card is known to have problems and to contact Apple. I contacted Apple and they said there are no known problems with that Graphics Card it sounds like a software issue. I ran a disk permissions test and uninstalled and reinstalled the software. Same problems. Nothing has worked.
I've trashed my preferences as well
Really it seems that both Adobe and Apple are pointing the finger at each other. All I want to do is edit my videos without having to restart Premiere Pro every 10 minutes.This seems to be an issue for me A LOT too. I can't keep Premiere open for more than 2 minutes at a time right now. The Customer Service rep from India did a "Team View" on my computer before and after 45 minutes finally fixed the issue. But I can't seem to get a hold of customer support right now. I hope you and I both find a solution soon. Good luck!
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Importing Premiere Pro CC 2014 media into Avid MC8
Hi guys,
I've been having a problem using AAFs to move sequences from Premiere Pro CC 2014 to Avid Media Composer 8, long story short I'm working with a post company using Adobe for everything, but the editor is at a different facility and uses Avid. I've been testing a workflow to go between the two, I know how to use both programmes and relink media, but when I import the AAF i made in Premiere into Avid although the footage names are there and the sequence shows up in the correct order when i try to reconnect the offline media no matter what I try it just won't do it.
Having googled it I found that this used to be an issue between Premiere CS6 and Avid 7, so is this still an issue that I have to find a way around? Or is there a simple fix that I haven't found?
Thanks,
Andy
Also I forgot to note that the files we use are .MXF, which are unsupported by FCP7, meaning we can't go through Automatic Duck in there. Go figure.More hardware information might help someone give you an idea
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
or
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/ -
My Premiere Pro CC 2014 has finished its trial
My Premiere Pro CC 2014 has finished its trial and I have already payed for the creative Cloud in order to get the Premiere Pro CC 2014 and Creative Cloud only let me download Premiere Pro CS6. Why??? Can the newest CS6 version open CC' files?? What can I do? Help me please, I MUST finish an important project.
Thank you.
SunGironaHi SunGirona,
I have verified your account and everything is okay in our end.
Can you please try the following steps:
Solution 1: Sign out and Sign back in
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Solution 2: Clean up cached user login information - Step 2 from the link
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
Solution 3: Reset your Hosts File - Step 3 from the link
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Please verify the Hidden folders for the Solution 2 and 3
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.htmlg
Thank you.
Arnaud. -
Change .mp4 Icon on published files from Adobe Premiere Pro CC 2014
When I export my Adobe Premiere Pro CC 2014 file, to a .mp4, the thumbnail icon of the final file doesn't pick up the first frame. (which is a still shot, title shot). Instead, it picks up the first frame of the first video clip at about 5 seconds in.
How can I set the this to pick up the first frame?
I can upload the file to YouTube, and change the custom thumbnail fine, but when the video is embedded on a page, it pulls the this same icon instead of the desired first frame.
Thanks for helping!
JamesI contacted Adobe customer service and they directed me here.
They told me that they would transfer the chat to the appropriate group but ended up giving me this community forums link. -
Mask problem in Premiere Pro CC 2014
Hello!
I have a strange problem with the mask tool in Premiere Pro CC 2014, and made this video to explain the problem.
Hope someone can help me.
Thanks a lot
/Per Haar
Mask problem in Premiere Pro CC 2014 - YouTubeBut the whole point is that I am not able to place the mask properly because of the strange way it behaving. The purpose of a mask is that it should affect the area it is located above and not somewhere else, and it should also fill the entire mask and not only a spot at the center of the mask area.
It has nothing to do with the order of things, or if I turn up feathering or extract the edge. It's all about the wired way it applys it self.
If I apply and drag the mask to the corner, it should affect the corner and not somewhere near the center of my footage. As it is right now I have to zoom out to 25% and drag the mask way out of frame to affect the corner of my footage.
/Per -
New (8/14) Macbook Pro Retina - Premiere Pro CC 2014 spinning beach ball
Help! Seems my shiny new wiz-bang 4-core Macbook Pro with 16 GB of Ram and a 512 solid state drive works just fine with Adobe Premiere Pro CC 2014 until my project reaches a certain size, then it won't open the project and immediately gives me the deadly spinning beach ball. The only way to exit is to force quit whereupon I get the "Sorry, a serious error has occurred...". Aggravating beyond words.
Saw one forum comment where it was recommended to update to the 6.0 CUDA driver, but not even sure I have a CUDA driver. Plenty of space left on hard drive. In Premiere Pro preferences under the "Memory Tab" it doesn't seem to matter if it's set to "Optimize rendering for.... Memory or Performance." I've reinstalled the Premiere Pro App twice. Doesn't help.
Some specs:
Processor 2.5 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris Pro
NVIDIA GeForce GT 750M GPU PCie
Intel Iris Pro GPU Built-in
8 GB DDR# 1600 MHz (x2) = 16 GB RAM
350 GB of 499 GB left on drive
Of the 16 GB of RAM I have 11 available for Premiere Pro and the other 5 GB allocated for other apps.
Any suggestions would be greatly appreciated.>NVIDIA GeForce GT 750M GPU PCie
>Intel Iris Pro GPU Built-in
Dual graphics adapters are a bane on civilization!!!
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0 -
Adobe Premiere Pro CC 2014 Crashing very often! Please Help!
Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran -
What is the problem with Adobe Creative Cloud Premiere Pro CC 2014, why it freezes often?
I Purchased the Adobe Creative Productive Premium Suite CS5 in early 2010 and I was very satisfied with it all this time, I can say that I never had a problem while using any of the Production Premium applications. Few weeks ago, I asked Mr. Philip Bloom about a technical issue regarding the best method to use a 50 FPS clip with a 23.976 FPS project, and I got his kind help but he recommended me too that I should upgrade to the latest Adobe Cloud CC 2014 which has many new features added to the different programs. I took his kind advice and downloaded a trial version of all the Adobe Cloud CC programs which I use for my filmmaking business.
Today is the 20th day of my trial period and I have 10 days left to take the decision of continuing with CC 2014 or not. The past 20 trial days were not very pleasant. I want you to share with me the following details which I'll list them as bullet points and I would appreciate diagnosing the problem if you can and suggest a solution for it to re-try the Adobe Cloud CC 2014 for the 10 remaining days with no further problems.
I used to have the Gigabyte graphics card GTX 470 for about 4 years and it malfunctioned last year and I replaced it with a humble Geoforce GT 610 card, but it worked fine with the Adobe Suite CS5 programs.
My system configuration is Intel Core I7 950@ 3.07GHz , installed memory 12 GB. , Windows 7 Ultimate, 64 bit Service pack 1, 3 hard drives 1TB. each (one of them is dedicated for Adobe asset files and the editing work)
For the first 2 or 3 days I used mainly the Premiere Pro CC 2014 establishing short projects for a max. of 5 minutes each and it was working normal. But, later, as soon as I started to build a project which reached about 24 minutes of length and I began to edit those before I add more clips to the timeline, unfortunately, the PrPro CC 2014 started to freeze on any of the frames every time I try to edit normally as I used to do with the CS5, so, I had to wait for 2 or 3 minutes every time it freezes, then it works for seconds then freezes again!! and during the 20 days mentioned above it crashed once.
The movie files of my project are the Nikon's .Mov files and the editing work which I performed included effects such as Color correction (levels) color correction (fast) color correction (Auto) sharpen effect, and stabilizing effect.
I installed the Magic Bullets Suite trial version, and the Neat Video trial version, aiming to purchase either the DeNoiser or the Neat Video (but I tried their effects without saving them to the project).
I used to export parts/ or whole project before finalizing the editing process to be able to monitor on a TV screen (mp4 file format) some of the changes I made in PrPro before being freezed.
Based on my previous 5 years experience using the CS5 Suite I have a strong trust in Adobe, I never thought the problem was in the PrPro application, but rationally I thought it was the graphic card (GT610), and accordingly I purchased yesterday a new Zotac Geoforce GTX 770 (listed by Adobe as an approved card) and I installed it and checked that it is running fine and I checked the processor temperature which was within the normal level.
Only today, I began to think that it might be something wrong with the Adobe Cloud CC 2014 ( a bug or something) and as a result of searching on the internet I could see lot of users since 2014 who were having freezes and crashes with the CC and the CC 2014 versions. That was a shock for me, could it be that until Feb. 2015 the same severe problem still occurs???
Sorry for any inconvenience, looking forward to seeing a solution for that serious problem.Hello Ashraf,
Sorry you didn't get any help on this post. In the future, please contact Adobe Support for 1-1 assistance on issues like this: Contact Customer Care
Thanks,
Kevin -
Multi Cam Flicker Issue - Premiere Pro CC 2014
Multi Cam Flicker Issue - Premiere Pro CC 2014 can any one help me pls
Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez -
We are working on a film project on Adobe Premiere Pro CC 2014. Two editors are working on the same film project (same pproj file ) on two machines. As a result the bin structure and the file structure is exactly the same. We even bought two licenses for the respective machines to make matters simple (at least we thought it would).
Now when we share a sequence between the two machines, every time we have to import and re-link media. Also each sequence import comes with its own set of files, which are actually already present in the project. Basically the new sequences are looking to re-link the media to the original/ source files only and are completely ignoring the file structure present in the project.
In all editing softwares, timeline/ sequence sharing is a very common practise when working on multiple machines. Why is it so tedious in CC 2014? Every time we share a sequence between the two machines the media gets doubled and tripled in the project. As a result the project file size is increasing perpetually. Already Premiere CC 2014 is extremely laggy and slow, and this stupid bug is making it more difficult for us to finish our work on time.
Has anybody ever faced this issue? How do we solve it? We are willing to try out any workflow that you can suggest.Concurrently working on the same project it requires a specific implementation in all editing programs like Avid's Unity/ ISIS shared storage. That's what you are simply not considering. none of your issues would be any problem if your projects resided on a commonly accessed server or something like that. Check respective hardware solutions.
Mylenium -
Flicker appears solely the fault of Premiere Pro CC 2014.2. Tested on different computers. Used as nVidia Quadro and GeForce GTX770. Drivers were different. Everywhere equally evident flicker. Incidentally, it defies logic and may occur at different film pieces. If re-render that flicker may occur on another spot in the video.
It can occur even in the parts without filters !!! But no all time.
ver 2014.2 - win 7 - intel i7-4770 - gtx 770 - flicker!
ver 2014.2 - win 7 - intel i7-4770 - Intel HD Graphics 4600 - flicker!
ver 2014.2 - win 7 - intel i7-2700K - quadro 2000 - flicker!
MERCURY PLAYBACK ENGINE work fine! But still flickering in preview and render.
When waiting for fixes this bug?Hi Aleksey,
Flicker appears solely the fault of Premiere Pro CC 2014.2. Tested on different computers. Used as nVidia Quadro and GeForce GTX770. Drivers were different.
Have you tried with the Mercury Playback Engine set to "Software Only?" More info please: FAQ: What information should I provide when asking a question on this forum?
Everywhere equally evident flicker. Incidentally, it defies logic and may occur at different film pieces. If re-render that flicker may occur on another spot in the video.
Is this a brand new project or one you updated from an earlier version? What kind of footage are you exporting? Which preset are you using?
When waiting for fixes this bug?
If I can repeat the case here with the same hardware, GPU, and drivers, that would be easier to fix the bug. Currently, I cannot recreate the bug. If you or anyone else can provide me with steps to recreate the bug, that would help immensely. It sounds like this will be the difficult thing.
Thanks,
Kevin -
Premiere Pro CC 2014 crashes when loading project file
Hi guys, any help on this is much appreciated as I have a job due in 18 hours and I'm in big trouble if I can't fix this.
I've been editing a project in Adobe Premiere Pro CC 2014 (updated to the latest version) and when I tried to access the same file today it is giving me the error message:
'Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project.'
I had saved other version files and they all seem to be working properly so I know it's not my HD that is corrupt. In fact my suspicion is that it has something to do with a blur effect i'm using. The only problem is, I can't even access the file to delete the effect as the project file won't open.
Information about my computer:
I am using a Macbook Pro
OS X version 10.9.4
2.6 Ghz Intel Core i5
Memory 16 GB, 1600 MHz DDR3
Any suggestions/comments would be appreciated.Guys I solved my own problem - thought I'd share with you how in case anyone else is having this problem -
I came across this thread
Premiere Pro CC error message and crash
which had the suggestion -
"Do tou have after effects installed? If yes, please try to import the main sequence into it and then export it as premier pro project from file/export ootion and then try to open that in premiere pro."
This didn't work for me too but I did try and import my existing project into a new project and copy all the files over. Works fine now.
I don't know if I will have the same issue again tomorrow so I'm going to render out a super high res video before I close premiere just in case
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