Thumbnails are blank when opening a new tab.

I have tried all the suggestions to get the graphics to show in the thumbnails when I open a new tab. Nothing changes. The panels are there for the thumbnail, the name of the website shows, but there is no graphic or "picture" of the page in the thumbnail. They show up on all my other pcs, and my iMac, but not on this laptop.

This question was asked here also, hope it helps!
https://support.mozilla.org/en-US/questions/926742

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