Thumbnails disappeared in Pages panel in InDesign CS4

The thumbnails that show the page spreads and the master pages have disappeared in the Pages panel of ID CS4 (on Windows XP SP3). I can't figure out (a) what caused them to disappear or, more importantly, (b) how to get them back. In the Panel Options, I have Show Thumbnails checked for both Pages and Masters, and all 3 of the Icons options checked. Any suggestions on how to get them back would be appreciated.

In followup, I tried to reinstalling ID4 -- a painful process. That didn't solve the problem. So I tried unchecking display thumbnails vertically. That worked in that the thumbnails for both masters and pages displayed correctly horizontally. I then rechecked display vertically and they disappeared again.

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