Thumbnails not loading, crashing in Premiere CS5.5

I'm working with a ton of Apple XDCAM EX 1920x1080 files. It was shot over the course of five days, organized by day and then each day has folders for each card. I'm importing all the footage into Premiere CS5.5. Because there is so much footage I like to look at things in thumbnail view to quickly see what's what. But, starting in Day four and going into Day 5, the clips stop loading thumbnails. When I click on some of these "blank" clips, Premiere freezes up and crashes.
I have an older build of CS6 (my company has yet to actually BUY CS6) and the problem doesn't happen. All the clips have thumbnails. Any thoughts? Thanks in advance for your help.

I'm working on a 2010 Mac Pro, OSX 10.6.8, with Premiere 5.5.2. The issue is happening in the Project panel. Nothing has been added to the timeline (but the Sequence settings are Sony XDCAM HD 1080p, 23.976fps). The crash is indeed from a corrupt file, but it was only one. The rest play back fine in the Source monitor, no crashing, just no thumbnails.
For testing, I opened a new project in FCP and all the thumbnails show up and it even plays back the corrupt file. And, as I said, they show up in an older CS6 build of Premiere.
It's not THAT big of a deal, just a minor frustration. Wanted to see if its happened to anyone else. Thanks guys!

Similar Messages

Thumbnails not loading

Ok so I'm running CS6 and working on a project that has around 100 Canon XF clips (from a C300) in the project. I want to be able to scroll through my clips in the project window so that I can quickly grab certain shots without having to load them all into the source monitor.
When the project opens the thumbnails for the 12 or so clips currently being shown in the project window are automatically displayed fine, but when I scroll down the list the remaining thumnails only get created as those clips become visible in the project window, very frustrating! I have to scroll down a few clips at a time in order to try and get thumnails to display for all of the clips. To make matters worse, after about 50 of the clips have loaded thumnails the process just stops, I'm left with a whole bunch of grey squares in the project window leaving me to guess what the content may be thats hiding behind them.
I'm on a 12 core Mac Pro with 48 Gigs of Ram, and a CUDA enabled Nvidia Quadro GPU. The clips are all located on an internal SSD drive with caches stored on a second SSD drive. The machine is at idle during this whole process with barely any load visible so why are these thumnails proving to be such a problem for my machine to display?
Thanks
Paul

Hi - Firefox, Safari and Ebay thumbnails not loading.
Suffered from this problem ever since upgrading to Snow Leopard.
I can confirm by turning off my Belkin Routers firewall ... and double checking my Macs firewall is on and up to scratch, has cured this most frustrating problem.
So I must surmise, that the bug is in Snow Leopard. Cant really blame Belkin. Apple needs to address this problem in their next upgrade as it has wasted countless hours.It worked before ... but not after upgrade.
I'd feel a lot happier though if my main router (Belkin) had its firewall on as well.
Lets see what happens next! Hope this helps.

New 12-core Crashing on Premiere CS5

Hi gang,
Been using a new 12-core for 2 weeks now. Lots of graphics and VFX apps working great, except Premiere CS5. Sometimes I get 20 minutes out of it, sometimes three hours, but it always either kernel panics, or completely locks up the system requiring power down. Assuming this is related to Adobe since it only happens in Premiere CS5, I've been chatting up their support forum:
http://forums.adobe.com/thread/716485
They claim that they can't see what in Premiere would be causing this and that it must be my system, probably over heating. Strange thing is I'm now back to using CS4 and I can't crash the system yet, even when I try with like 20 apps running + CS4...
Everything is updated, I ran hardware test, repaired permissions, etc. Any ideas???
Here's one of the stacks:
Tue Sep 7 14:08:49 2010
panic(cpu 6 caller 0xffffff8000224a10): "pmapflushtlbs() timeout: " "cpu(s) failing to respond to interrupts, pmap=0xffffff8013fc9ee8 cpusto_respond=0x4"@/SourceCache/xnu/xnu-1504.7.60/osfmk/x8664/pmap.c:2710
Backtrace (CPU 6), Frame : Return Address
0xffffff80b1bc3b30 : 0xffffff8000204b99
0xffffff80b1bc3c30 : 0xffffff8000224a10
0xffffff80b1bc3ca0 : 0xffffff80002276aa
0xffffff80b1bc3d90 : 0xffffff8000228233
0xffffff80b1bc3de0 : 0xffffff8000217f8a
0xffffff80b1bc3ee0 : 0xffffff8000218378
0xffffff80b1bc3f10 : 0xffffff80004bdd8e
0xffffff80b1bc3f40 : 0xffffff80004df81c
0xffffff80b1bc3fa0 : 0xffffff80002e17d4
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
10F2521
Kernel version:
Darwin Kernel Version 10.4.2: Tue Jul 27 21:17:17 PDT 2010; root:xnu-1504.7.60~1/RELEASEX8664
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 3035096700177
unloaded kexts:
com.apple.driver.AppleIntel8254XEthernet 2.1.1b7 (addr 0xffffff7f8103b000, size 0x122880) - last unloaded 86665092310
loaded kexts:
com.Logitech.Control Center.HID Driver 3.3.0 - last loaded 521349195015
com.maudio.usb.fasttrackpro.driver 1.8
at.obdev.nke.LittleSnitch 2.2.05
com.apple.filesystems.afpfs 9.7
com.apple.nke.asp_tcp 5.0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleBluetoothMultitouch 54
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.18
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.3f5
com.apple.driver.AppleMikeyDriver 1.9.3f5
com.apple.driver.AppleUpstreamUserClient 3.3.6
com.apple.driver.AppleMCCSControl 1.0.15
com.apple.driver.AudioAUUC 1.6
com.apple.kext.ATIFramebuffer 6.2.0
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.3
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d1
com.apple.driver.AppleLPC 1.4.12
com.apple.ATIRadeonX3000 6.2.0
com.apple.driver.AppleRAID 4.0.6
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.Intel82574L 2.1.4b1
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.3
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.11.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.11.0
com.apple.driver.IOBluetoothHIDDriver 2.3.7f1
com.apple.driver.AppleMultitouchDriver 205.34
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.9.3f5
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.3f5
com.apple.iokit.IOHDAFamily 1.9.3f5
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.5.0d1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.iokit.IONDRVSupport 2.2
com.apple.kext.ATI5000Controller 6.2.0
com.apple.kext.ATISupport 6.2.0
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.driver.AppleUSBHIDKeyboard 141
com.apple.driver.AppleHIDKeyboard 141
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleUSBMergeNub 4.1.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.1.0
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 286
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0

Wish people would wait before a conole system log dump.
Mac Pro Mid-2010 boots into 64-bit kernel mode by default now. Try running in 32-bit.
If you migrated applications from pre-Mac Pro, that can cause trouble.
Until you figure it out, consider first fresh OS install, clone so you have one good system, then do all your work on new TEST system in the meantime.
While you work and panic, loss of files, directory, system can become unstable and need constant repairs. Hence use SuperDuper and set up some backup clones to work from, and Disk Warrior to repair and rebuild the directory.
Anything that isn't "64-bit clean" drivers and plug-ins would be one.
For 12-core I'd be running with 6 x 2GB minimum, probably 6 x 4GB for anything more than light to medium.
And of course until Apple ships a 'unified build' the MacPro5,1 is past 10.6.4 that is what Adobe and others have to work with until they start testing on new Westmere systems.
Not sure what between your CS4 and CS5 is different but at least you have a 'work around' for now. Guess it has had more testing and CS5 is still on shake-down cruise that any new ship has during first year.

Image will not load from lightroom to CS5

I am having an issue with external editing from lightroom to CS5! From develope>edit in CS5>images does not load! CS5 loads but the MAC finder app comes up asking me to choose a file! Never have I seen this. I looked into the preferences and the external editing, but its in the external editing already. Help!

Make sure your external editor settings link to the application in support files (hidden on Lion) rather than a shortcut.
http://kb2.adobe.com/cps/909/cpsid_90947.html

Show Thumbnails Not Loading

So, here's a problem I'm having (something that's never been a problem before). On my testing server, I have a recrodset grab image data from the DB: print_id print_desc print_image print_order I want the image to show as a thumbnail, so I use the "show thumbnail" command and locate the image directory, resize to 100x100. // Show Dynamic Thumbnail $objDynamicThumb1 = new tNG_DynamicThumbnail("../../../", "KT_thumbnail1"); $objDynamicThumb1->setFolder("../../../images/dy/prints/"); $objDynamicThumb1->setRenameRule("{getPrint.print_image}"); $objDynamicThumb1->setResize(100, 100, true); $objDynamicThumb1->setWatermark(false); <tr> <td><img src="<?php echo $objDynamicThumb1->Execute(); ?>" alt="<?php echo $row_getPrint['print_desc']; ?>" border="0" /></td> <td><?php echo $row_getPrint['print_order']; ?></td> <td><?php echo $row_getPrint['print_desc']; ?></td> <td><a href="edit_print.php?print_id=<?php echo $row_getPrint['print_id']; ?>">edit</a></td> <td><a href="delete_print.php?print_id=<?php echo $row_getPrint['print_id']; ?>">delete</a></td> </tr> What's happening is no thumbnail is showing when I load the page in the browser. In fact, all source code after the <img src=" does not load. if I take away the "show thumbnail" command, and just load the description and order fields, everything works fine. looking into the thumbnail directory that was created in the image directory, there is no thumbnail generated. Is this a permission problem with the directory? thanks.

Hi Chris,
better post code which contains html elements as .txt file on your server -- these forums can´t handle that and turn it into a big mess
Is this a permission problem with the directory?
most probably. Please have a look at "includes/common/KT_config_inc.php" -- what values are currently defined for the variables KT_folder_mode and KT_file_mode ?
Cheers,
Günter Schenk
Adobe Community Expert, Dreamweaver

Google Image Thumbnails not Loading

As in the title, Google image thumbnails are appearing as blank space on my macbook pro. Please help.

HI,
From the Safari Menu Bar click Safari/Preferences then select the Appearance tab. Make sure: *Display images when the page opens* is selected.
If that box was already checked, from the Safari Menu Bar, click Safari / Reset Safari. Select the top 7 buttons and click Reset. Relaunch Safari. If Google thumbnails are still not loading ..
Go to the Safari Menu Bar, click Safari/Preferences. Make note of all the preferences under each tab. Quit Safari. Now go to ~/Library/Preferences and move this file com.apple.safari.plist to the Desktop.
Relaunch Safari and see if that makes a difference. If not, move the .plist file back to the Preferences folder. If Safari functions as it should, move that .plist file to the Trash.
And repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

Loading Encore in Premiere CS5

Hi Guys,
I need to export a project to DVD and I cannot seem to find how to run encore from inside my premiere cs5 project. It is perhaps a dumb question but can someone please help me? Thanks
And also is there a site that hosts templates for premiere? I've been looking around and I'm finding it all real hard.
And ideas would be greatly appreciated thanks
-Simon

I'll take a guess that you're trying to export a DVD directly from the timeline, without any menus. Exporting to Encore via the timeline will render out the video, then open Encore, and burn a DVD all without any prompting beyond the initial filename and options popups. I prefer to export test DVDs this way.
In CS3, for example, this is done by selecting the timeline window (click onto the cursor in the timeline, and you'll see the yellow line around the timeline window) and select File>Export>Export to Encore. If you don't have the timeline selected, the option is greyed out.
I haven't installed CS5 yet, because I'm waiting until I finish my current production, but it should be the same, unless they changed it.
I've seen some nice AE templates on videohive.net, but I haven't seen any Encore template sites.

Nikon Df Nef File Thumbnails not showing in Adobe Bridge CS5

HI,
I am having trouble getting NEF thumbnail to show in Bridge CS5, but only from the Nikon Df. All other, older, NEF files are showing up without a problem
I have installed the latest updates (Camera Raw etc)
I would appreciate any advice on getting this to happen.
Thanks
BD

Ok thanks for that, at least I wont be chasing my tail.
I did install the DNG converter 8.3 but I still NEF files as a NEF icon. Any clues to what I may not be doing right there?

Aperture Thumbnails Not Loading

Hi-
Have used Aperture for a long time. Today, when I was importing new photos via a card reader, the "preview" wheel just kept loading and now all the thumbnails for my entire Aperture library are "loading" and not appearing. I am unable to do anything in Aperture since the color wheel is spinning.
I was tempted to power off, since I cannot force quit, however, I am paranoid that my entire library is in jeopardy.
Thanks for any advice.. help!
Jane

Hi Jane,
A friend of mine has the same problem. We are trying to solve it.
In the meantime you can start Aperture and check the damage. If the new photos you want to adjust are grey when you want to work on them you have the same problem.
You can try to delete the corrupted project if thats the only one and than reimport the pics. Othorwise you have to restore your Aperture library from your timemachine or another backup.
Please let me know if it helps.
Regards,
Martin

Applications not loading/crashing

The phone isn't even 24 hours old and I'm experiencing a technical difficulty.
The 2 applications I have loaded are crashing or closing directly after attempting to open them. Restarting, re-synching, resetting the phone and then resetting the network has not worked..... Did i get a funky phone? Unfortunately the programs I've downloaded (2) are really only good for work..... Had high expectations.... should've known better? If anyone knows how to fix it, I've been on hold for 15 minutes and support just hung up on me for a second time! Third times a charm right? 9 min and counting...........
ideas? solutions? rants? raves?

Hey Wall79,
Try some of the tip users have posted in other threads like force quitting another application or syncing a new application to the iPhone. http://discussions.apple.com/thread.jspa?threadID=1644828 http://discussions.apple.com/thread.jspa?threadID=1698810
To force quit Safari; launch safari> hold Home for about 7 seconds until the iPhone returns to the home screen.
If the issues persist try the tips in this article: http://support.apple.com/kb/TS1702
Remove the apps from the iPhone and iTunes, download them in iTunes and sync to the iPhone.
Jason

Customize Toolbar feature not loading, crashing Mail

This morning I accidentally deleted the "Delete" icon in the Mail toolbar. Now, when I go to "Customize Toolbar" the toolbar switches into the edit mode (with the icons being able to be moved around) but NO toolbar options drop down. Consequently, I can not drag/drop any new toolbar items into the bar, nor can I click "Done" at the end to finish. Mail then crashes.
This is the first type of problem I've had with Mail. Any ideas???

Thanks for the suggestion... I was already running 3.5 but I ran the installer again anyway. Didn't help.
Any idea how I can delete Mail Plug Ins? I know I use MailTags and Mail Attachments Iconizer (which I love and would not want to get rid of) but I may also have one or two others that I don't need that causing my problem.
Thank you!

Safari not load crashes reset all settings, nothing

safari crashes...reset all settings.. vzw no assistance...pay all this for product...not fully functional!!! i upgraded latest iphone 5s ios...
any response????
olga b
[email protected]

Hello oberczeller,
Thanks for the question. After reviewing your post, it sounds like safari unexpectedly quits. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
Use iTunes to restore your iOS device to factory settings
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Thumbnails not loading in "Events"

Hi friends...when I click on a specific event, all the pictures associated with the event no longer come up in a thumbnail format. I can make my way through all the pictures by using the arrow keys but I cannot see them all in a glance. What did I do? And How do I undo it?
Thanks in advance!

PR
Welcome to the Apple user discussion forums
Look to the lower right for the little slider - slide it to the left and the size of the thumbnails will reduce showing more and more and more of them -quit sliding when you see as many as you want
LN

Send to Premiere Pro. Not loading anything into Premiere.

Even after a reinstall of Prelude it just never works. I've created my Roughcut with markers. I just can't use it in Premiere.
PLEASE HELP.

Is this the same as described in this thread?
Are you on Mac or Win? Do you get an error of any kind? Are you able to Export a Premiere Pro project via File > Export?

Fonts will not automatically enable in Font Book, fonts also will not load Adobe CS5 Indesign or Illustrator.

Hello,
My fonts stopped enabling automatically in font book, and do not load in Adobe Indesign CS5 or Illustrator CS5 when I use these programs.
The font names are usually displayed in brackets such as [Times New Roman] in the drop down menu for fonts.
So far I've found two different libraries for font, but I'm not sure about deleting them for fear of losing my fonts.
Also where do I find the font cache? If I clear it, can I possibly get the fonts to enable themselves again.
I'm using a 2006 Macbook Pro, and running Snow Leopard (Mac OSX 10.6.8).
Thank you in advance for any help.

~Bee wrote:
If you're going to use another person's wisdom here, […]
[…] It's considered good manner here. […]
Thank you for your reply. I have a few comments of my own.
(1) You, ~Bee, accused me of using "another person's wisdom here". In some quarters, this would be called plagiarism.
If I were Oscar Wilde, I'd say that bad manners were a far more grievous sin than plagiarism. But I'm not. Good manners is one thing, and I'll be the first to admit that my manners can stand a considerable degree of improvement. Plagiarism is something quite different, and I deeply resent being accused of such an action.
(2) In this recent thread
<https://discussions.apple.com/thread/3648940?tstart=30>
I see a Level 5 contributor doing precisely what I did. Yet, curiously enough, I see no guardian of good manners jumping up to chastise him for it. Am I to understand that this is a case of quod licet Jovi, non licet bovi? We're supposed to do what our betters say, not what our betters do? (Of course, I'm absolutely, positively sure that you, ~Bee, have never, ever, replied to a post simply with a link.)
(3) In two recent threads, I've had occasion to direct OPs to the same web page
<https://discussions.apple.com/message/17201779#17201779>
<https://discussions.apple.com/message/17245704#17245704>
In the former thread I wrote,
You need to read Kurt Lang's paper on font management
In the latter thread I wrote,
Read Font Management in OS X, by Kurt Lang. The author is a frequent contributor to this forum.
And you must be very well aware of this, because you posted yourself in the latter thread, not once, but thrice.
Knowing this, I don't see how you could have had any reason to accuse me of "going to use another person's wisdom here".
Knowing this, you could have made the charitable assumption that I was, possibly, in a bit of a hurry when I replied with nothing but a link, and act accordingly. (That, incidentally, would have been considered good manners in my part of the world.)
Does that seem like too much trouble, ~Bee?

Thumbnails not loading, crashing in Premiere CS5.5

Similar Messages

Maybe you are looking for