Thumbnails on Apple MacBook Pro are only hour glasses

I uninstalled Photoshop elements 10 and installed photoshop 12 on the same MacBook Pro but my image thumbnails only appear as hour glasses. I spent 2 hours with Apple Genius folks and they cannot figure out how to resolve the issue. hope you have some good ideas. Jim

You may need to clear the thumbnail cache which can become corrupted.
Launch the Organizer and from the menu click:
Help >> System Info
Make a note of the file path for your catalog; then quit Organizer.
In Finder, navigate to the My Catalog folder (or whatever you called it) and find the following file:
thumb.5.cache
Highlight that file and send it to the trash.
Then re-launch Organizer and wait for the thumbnails to re-generate.
Your file path should look something like mine:
/Users/99jon/Library/Application Support/Adobe/Elements Organizer/Catalogs/My Catalog/

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If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my phone to iOS 7.0, does that have an effect on my calendar, etc. It doesn't seem to be showing the same data it was before the update. Lost lot of info from calendar.

If my iphone, ipad, MAC and macbook pro are all linked, and then I upgrade only my ipone to IOS 7.0, does that have an effect on the linking to my other MAC products. It seems my calendar has lost a lot of information since the upgrade.

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

IPhone and MacBook Pro but only have one Apple account

Brand new to the MacBook Pro world. First Apple laptop (or Apple computer at all for that matter) so of course I have some questions. I think I am correct in saying that basically each Apple device has to be separate and apart from another even if they reside in the same household. Meaning that each one has to be logged on to a separate and unique Apple account and email address for things like Facetime and iMessage to work properly. So, with that said......If I personally own the iPhone and MacBook Pro but only have one Apple account how can I make them both work separately and independent of each other??? The problem I've noticed is that Facetime and iMessage do not work and conflict with each of the two devices.

Hi BigDisMe,
Thanks for using Apple Support Communities.
Congratulations, and welcome to the Mac World. Actually, you can use an Apple ID, together with iCloud to make your devices work together. Both devices can be connected to the same Apple ID, and use Facetime, Messages, and email together.
As long as both of your devices are updated to the latest OS, OS X 10.9 Mavericks for your MacBook and iOS 7.0.4 for your iPhone, you can:
On Mac:
     1. Open System Preferences-iCloud
     2. There should be a button somewhere that says, "Add Account".
     3. Use your Apple ID to log in.
     4. Make sure to enable your Messages, Facetime, and email accounts.
     5. There is no Step 5.
On iPhone:
     1. Open Settings-iCloud.
     2. There should be a button somewhere that says, "Add Account".
     3. Use your Apple ID to log in.
     4. Make sure to enable your Messages, Facetime, and email accounts.
     5. There is no Step 5.
Good Luck,
-Marcus

My Apple Macbook Pro running OS X Yosemite freezes 10.10.1 regularly. When it freezes the only remedy is to physical shut the screen. I don't use any external devices.

My Apple Macbook Pro running OS X Yosemite freezes 10.10.1 regularly. When it freezes the only remedy is to physical shut the screen and wait for the battery to run down. I do not run any external devices, and when it freezes you cannot do anything with the computer. It is new, and this problem is very frustrating. Any suggestions?
Thanks

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the BOOT_TIME log message that corresponds to the last boot time when you had the problem. Now clear the search box to reveal all messages. Select the ones logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

I purchased a Seagate 3T HD for my MacBook Pro but only Windows are listed n the bix (the Seagate site listed Mac) will it work???

I purchased a Seagate 3T HD for my MacBook Pro but only Windows are listed on the box (the Seagate site listed Mac) will it work???

Most external drives are formatted for Windows; you should be able to format it for Mac. Plug it in, open Disk utility, highlight the drive and choose the Partition tab. Do not worry about any software on the drive - you don't need it and it will be erased. In the partition tab, choose how many you want, name them, choose Mac OS Extended (Journaled) and, under the Options button, choose GUID partition scheme. Hit Apply. The drive will be erased and formatted. If that process does not work, contact Seagate and inquire about the Mac compatibility.

I have an Acer external hard drive 500GB. Is it compatible with Apple MacBook Pro laptop?

I have an Acer external hard drive 500GB. Is it compatible with Apple MacBook Pro laptop?

There are only a handful or Hard Drive mechanism manufacturers left. Acer is not one of them, although they may make the enclosure (but probably not that either). So in essence you have a Brand-X enclosure with some sort of Hard Drive inside.
Most of those work fine once they are re-Initialized for use on the Mac. For me, I prefer to use the Re-purposing of a drive as an opportunity to re-write every block with Zeroes (which can take several hours but can be done in the background), assuring that every block is good.

I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?, I'm going next week to the usa(I'm from Brazil) and i need the logic board for Apple MacBook Pro 15" A1286 where can i get it?

I need to buy a logic board for
Apple MacBook Pro 15" A1286, but i couldn´t find online to buy it where can i get one and if it´s possible if i can have it delivered to my hotel

There are a lot of MacBook Pros with the model # A1286 - which year is your model (e.g., "15-inch Late 2011")?
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Clinton

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The above shows what an Ethernet port and a Firewire 400 port look like.
These are the plugs used for FW800 on the left and FW400 on the right.

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The RAW files I just downloaded on new MacBook Pro are designated as JPEG in the photo info box. Why??

How did you download? Have you been using the Import panel?
How is the pop-up selector for the "Raw+Jpeg" set?
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I am switching to Apple macbook pro from Windows laptop. Is Apple compatible with Microsoft Office? How can I transport from Windows to Mac? What I have saved on external hardrives, will I be able to open it on Mac?

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Is Apple compatible with Microsoft Office?
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How can I transport from Windows to Mac?
You can't directly transport any installation of Windows. All PC's come with a machine specific version of Windows intended for that PC. They don't have all of the hardware drivers the retail disks cover.
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The reason only these versions of Windows are supported is the same basic reason as a machine specific version of Windows for a PC. Apple only includes the necessary Mac hardware drivers for Win 7 or 8 on new Macs.
Once Windows is installed, you could then install the version of Office for Windows you already own. The nuisance of a Boot Camp partition is that you have to physically boot to either Windows or OS X, so you can only use the apps of the OS you're in at the time. To use both at once, you'd have to use virtual machine software (Parallels, VMware, VirtualBox) and then install Windows within that. Then you'd be able to run Windows inside of OS X and have access to both at the same time.

[SOLVED, mostly] Arch on Apple MacBook Pro 15-inch with Retina Display

I've been looking into the Apple MacBook Pro. Of course, I would want to get rid of Mac OS X and load up Arch. Please tell me if the following will work out-of-the-box or have workarounds:
WiFi
Ethernet
Sound
Touchpad
Keyboard
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Bluetooth
Graphics Card
Webcam
Microphones
USB 3.0 Ports
HDMI Port
SDX Card Reader
I know the high DPI display shouldn't be a problem since GNOME Shell now supports those, but I want to be able to use all of the above things. Also, please let me know if there are any other problems to look out for. Thanks.
Last edited by JohnSmithLinux (2013-12-02 01:50:36)

I can't comment on your specific model, but IMHO, getting a Mac (especially a Mac laptop) to run Linux exclusively doesn't make much sense, for the following reasons:
Apple's EFI implementation is weird, and some features (most notably the ability to upgrade the firmware) can be done only with the help of OS X. As a practical matter, this means that you'll either have to use exotic tools like the Linux version of "bless" or boot the computer in BIOS/CSM/legacy mode -- and even then, upgrading the firmware will be a hassle, should that become necessary. Booting in BIOS/CSM/legacy mode is the easier path, and there's nothing wrong with doing it that way, but as the industry is moving away from BIOS and toward EFI, it means that either you'll be going in the other direction or you'll need to struggle with a Linux-only EFI-mode installation on the Mac.
Hardware support in Linux for Macs is a bit weird, in part because of the preceding issue (the weird Apple firmware). I realize your question is aimed at uncovering specific answers about this topic, but as a general rule, Apple hardware seems more trouble-prone under Linux than standard PC hardware. Also, note that hardware support can vary depending on the mode you use (BIOS/CSM/legacy vs. EFI). Video hardware can be particularly troublesome on some models, with BIOS/CSM/legacy sometimes working better.
Mac mice (including laptop trackpads) are 1-button devices, but Linux works best with 3-button mice. A 2-button mouse can do in a pinch. Using a 1-button mouse with X requires applying unusual workarounds involving the use of keyboard keys while clicking the mouse button. Although this can be done, it's an extra hassle, both to set up and to use. On a desktop computer, of course, you can just replace the mouse, but this isn't always practical with a laptop.
I haven't checked pricing recently, but Apple hardware tends to carry a price premium compared to similar hardware from other manufacturers.
Although most of these issues (with the possible exception of price, if you're on a tight budget) aren't really critical by themselves, they combine to create a rather unpleasant combination, at least when considering a Mac exclusively as a platform for running Linux. If you wanted to dual-boot with OS X, things would be different, of course, but personally, I wouldn't buy a Mac as a Linux-only computer.
If you've got specific reasons for wanting a Mac, perhaps you could post them here. Although I personally haven't shopped for a laptop for a while and so can't offer specific suggestions, somebody else might be able to suggest alternatives that would do what you want.

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You are extending the 2.4ghz.. as that is the only way you can connect iphones.
But if you have Gen2 or later TC you can setup 5ghz to use a different wireless name to 2.4ghz.. and it is much faster.. you need to be close to the TC though.. like in the same room.
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Hey guys. I'm going to buy a macboock pro for the first time and I have 1500/1600€ to spend. I will need to use programs such as illustrator, photoshop, after effects, premier or final cut pro and 3d programs like blender (3d modelling and animation). I don't know wich of this two macs to pick (the price is the same for both, at least here in Portugal), so help me here.
Apple MacBook Pro 13'' i7-2,9GHz | 8GB | 750GB (MD102) vs Apple MacBook Pro 13'' Retina i5-2,4GHz | 8GB | SSD 256GB (ME865)

If nor money, nor space are a constraint, I would go for the Retina model with the i7 processor and the largest available SSD. And 16Gb of RAM, of course...
I would never consider a computer with an i5 processor and just 256 GB of storage!
And the Retina machines cannot be upgraded later, so better to order it at full specs...
So, as the package is now fixed (Retina, i7, 16 GB RAM, 1Tb SSD), the only choice now is between a 13" or 15" model.
If, as you said, space is not a problem, then go for the 15".... If you prefer the 13" screen, you will get the most powerful 13-inch machine available...
In both cases you wll get the maximum currently possible.... That is the only sensible choice when money is not a constraint...

Apple MacBook Pro 2.33GHz Intel Core 2 Duo (17-inch): Maximum momory?

Hi,
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YD

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I have an Apple MacBook Pro with 2 USB ports and a MiniDisplay Port. I also have an HDTV with a HDMI port. How can I use the TV as a display without any tethering wires between my computer and the TV? I have a MiniDisplay Port to VGA adapter, but there are two issues with it: The new display doesn't have a VGA port, and even if it did, I wouldn't want to have my mac constantly attached to the display by a cable. I was looking for a way to use the TV as a display without any wires. Is there some type of bluetooth setup I could use? Please let me know if you have any suggestions.

As I wrote above, I think you should look into the Apple TV yourself. The best place to find information about what it can and can't do and to ask your own specific questions is probably in the Apple TV forum, here:
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Thumbnails on Apple MacBook Pro are only hour glasses

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