Thunderbird crashes when clicking on link in email.

Thunderbird v31.4.0
Linux Mint Debian Edition 3.1.2-amd64
Cinnamon 2.0.14
When clicking on a link within an email, the system crashes and the monitor display displays jagged, diagonal lines. A cold boot is required. This can be repeated.
Same results running in Safe Mode.
Any ideas?

try turning off hardware acceleration for the display driver.
see https://support.mozilla.org/en-US/questions/1012145

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