Thunderbird crashes when I select tool add ons after the latest update - 31.2.0

After updating to 31.2.0 TB would not reopen.
So I started in safe mode and disabled all add ons, this allowed TB to reopen but now I cannot change or remove any add ons, it just crashes TB every time.
I was just typing an email and it crashed?

imprint, Please post a crash ID per https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports
Or, hopefully you can tell us your crashing stopped :)

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