Thunderbird is removing the first 5 characters of the username, causing an error.

I seem to be having some issues trying to set up the email for a website I recently started on GoDaddy through Thunderbird.
I am using Thunderbird 24.4.0 on Windows 8
Server Settings:
email address: [email protected]
pop3: pop.secureserver.net / 995 / SSL / normal password
smtp: smtpout.secureserver.net / 465 / SSL / normal password
username: [email protected]
I have repeatedly verified the username and password are correct as are the server settings. I have tried changing the security settings, ports and password transmission to all available choices to no avail.
After entering the settings and clicking "Done" I get the following message: "Configuration could not be verified -- is the username or password wrong?" They aren't.
Clicking "Advanced Config" takes me out of the creation window into the server settings option window. The email shows up in the sidebar now as an available email and the server setting options window shows all the info as I entered it and it is all correct.
Here is where I spotted something that may be the issue but I have no idea why it's happening or how to fix it: When I click "Get Mail", I get an error message: "Sending of password did not succeed. Mail server pop.secureserver.net responded: [email protected] not found in the auth database"
However, the username is wrong: it is missing the first 5 characters. For example, if I use "[email protected]" the error message says "[email protected] not found in the auth database". If I use "[email protected]", the error message says "@xxx.com not found in the auth database". (These were all different attempts with different emails: I wasn't just randomly changing the username.)
Any clues on how to fix this so I can get the email working?
Thanks in advance.

Have you tried with email scanning disabled in your anti virus? Your using SSL and anti virus companies are using hacking techniques to hack into the encrypted data stream to scan for a virus. For years they warn us Hackers break in and corrupt your data. Well now the A/V vendors are doing it.

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    Your older shuffle, if 1st or 2nd gen, did not have the ability to play from multiple playlist.  It was essentially just ONE playlist that you loaded manually using iTunes.  A very simple device.  With the new shuffle, it works more like the "bigger" iPods and you can load more than one playlist (so it is more complex), but if you select a specific playlist (using VoiceOver), it works like the old shuffle.
    My ipod shuffle only plays the first songs on the list even though it has several more podcasts in it.
    That is probably because you are playing songs from the All Songs list, instead of choosing a specific playlist using VoiceOver.  Podcasts do not play from the All Songs list.
    it only plays a series of podcasts instead of all of them.
    If you use VoiceOver to select a podcast, it only plays episodes from that particular podcast.
    Here's what you can do, to make it work like your old shuffle.  Create a new regular playlist in iTunes, and name it something like "iPod Podcasts" or whatever you want.  Treat that new playlist like your old shuffle.  Manually add the podcast episodes you want on the shuffle, in the order you want to hear them, on that playlist.  NOTE:  You can adjust the playlist order after adding the podcast episodes.
    Select the shuffle in iTunes.  You see a row of "tabs" (buttons) starting with Summary.  Click Podcasts there.  This is the Podcasts tab, where you set up how iTunes syncs podcasts.  Check the box for Sync Podcasts.  Below that, since you have a playlist with the podcasts you want on the shuffle, you only need to go to the list under Include Episodes from Playlists and checkmark that iPod Podcasts playlist.
    When you click Apply, the episodes on that playlist sync to the shuffle.  Going forward, to update the podcasts on the shuffle, update that iPod Podcasts playlist (add and remove episodes) in iTunes.  Then, the next time you connect the shuffle, iTunes automatically updates the shuffle with the same changes.  If the shuffle is already connected, click the Sync button to update.
    When using the shuffle, set the shuffle's power switch to the play-in-order (middle) position.  Podcasts are skipped on playlists, if the power switch is set to shuffle.  Use VoiceOver to switch to that iPod Podcasts playlist.  The podcast episodes should play in playlist order.
    NOTE:  You can load songs in the same way.  Create an "iPod Songs" playlist in iTunes, with the songs you want on the shuffle.  Go to the shuffle's Music tab, and select that playlist.  And audiobooks on the Books tab.  You can load as many playlists as you want.  The big advantage of the new shuffle is that you can have different types of content and keep them organized on separate playlists.
    Here's information about VoiceOver, in case it is not already set up.
    http://support.apple.com/kb/ht4322

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