Thunderbird no longer recognizes my Road runner Account

I upgraded from Windows Vista to Windows 7. Now Thunderbird no longer connects with my Bright House road runner email account. I removed the account from Thunderbird and tried to re-add it, but I get a message that my username and/or password is incorrect. I can get my email (with the very same username and password) using windows Mail, and also Road runner Webmail, so I know that the user info is correct. Thunderbird still recognizes my other email accounts (gmail and hotmail). The configuration problem only applies to Road Runner email.

See bug:
* https://bugzilla.mozilla.org/show_bug.cgi?id=1060901
Please register and add comments stating what OS you use and what version of thunderbird. then '''Vote''' for the bug - this located in the top section:
* Importance: -- normal (vote)
the (Vote) is a link - click on it. select the checkbox for the bug and click on the 'change my votes' button.
Workaround:
Comment by Fabian Rodriguez 2014-09-04 06:19:15 PDT
Confirmed workarounds:
* While composing an email open the address book and select the list you are trying to send to, highlight all the names in the list and drag them to the To: box. This uses your existing data without modifying it.
* Replacing the blanks " " between the words in such lists' descriptions with an underscore "_". This requires modifying your mailing list(s) description(s).

Similar Messages

  • My LG G3 has stopped receiving email from my pop3 road runner account.  It just has an "updating" message.  It worked fine for the first two weeks and nothing now.  Any advice?

    My LG G3 has stopped receiving email from my pop3 road runner account.  It just has an "updating" message.  It worked fine for the first two weeks and nothing now.  Any advice?

    This started about 3 days ago.  I could manually push email through in the last few days but can no longer.  I have deleted the account and re-entered the settings but I get a message that I cannot connect to the server.

  • Why can't I create Road Runner account?

    Set up the trial .mac mail account okay.
    Have a hawaii.rr email on old PC and trying to set up on laptop.
    Sometimes the pop-server creates but the smtp-server doesn't and sometimes neither one creates.
    Called RR twice...they keep saying it's a Apple problem.

    http://discussions.apple.com/thread.jspa?threadID=1315184&tstart=75
    My Road Runner account ran into the same problem until my friend cloeb fixed it for me. The two techs I had talked to previously at RR told me to contact Apple, as it was their issue.
    Maybe something in the above-mentioned thread will work for you.
    Good luck!

  • I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

    I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

    Try Mail->Window->Connection Doctor.  If there is a problem reported, try:
    Open Mail->Preferences and check your settings.
    If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

  • IPhone4 - Outgoing Mail - Road Runner Account

    Outgoing Road Runner mail on my iPhone 4 is unbelievably slow (2-3 minutes or more to send an outgoing message, even when I'm on wifi with a full signal). I have changed the outgoing server settings from the Road Runner server to the AT&T servers (first choice is cwmx.com and also have ATT&T STMP server on - all others are off). Anyone have any idea why this is happening and any suggestions on how to fix it ?

    TWC has that issue per your last line. One thing I did was copy everything from my G4 in case apple lost my data. I have everything from my mail folder. Can I do an import like bookmarks? I will try your recipe and see what happens.
    This has been so long, but apple had to put a : colon on the end of smtp-server.carolina.rr.com and I want to say it was my username, but other threads have said to put a server port 587 on the back of the outgoing. It is really confusing that apple didn't know how to do this when I called support yesterday.
    Now I am hooked up to the airport express via a apple wireless card, but that shouldn't make a difference

  • Mail and road runner account: Help!

    I hate to write this, since I have been through all the threads and nothing has worked. My G4 is in the shop and I am trying to configure mail to work on my G5. I have all the settings correct, but I cant send mail. I have tried changing the port numbers and adding the user name on the back of the SMPT protocol. A lot of the threads talk about att and Iphone, but I don't have an i phone.
    TWC doesn't have a clue and I spent a 1/2 hour with an apple specialist online and they couldn't help, but apple hooked it up fine on my G4 two years ago. I tried to copy everything over verbatim,when creating a pop account on my G5 Imail, but it didn't work
    Anyway, here are on protocols.
    POP incoming
    mail-server.carolina.rr.com
    username
    password
    outgoing
    smtp-server.carolina.rr.com
    username
    password
    Do I have to adjust a port number or add a port number on the end of the smtp. I can't get anything to work or get any help. Again sorry to ask a redundant question, but all the threads involve Iphone.
    Thanks,

    TWC has that issue per your last line. One thing I did was copy everything from my G4 in case apple lost my data. I have everything from my mail folder. Can I do an import like bookmarks? I will try your recipe and see what happens.
    This has been so long, but apple had to put a : colon on the end of smtp-server.carolina.rr.com and I want to say it was my username, but other threads have said to put a server port 587 on the back of the outgoing. It is really confusing that apple didn't know how to do this when I called support yesterday.
    Now I am hooked up to the airport express via a apple wireless card, but that shouldn't make a difference

  • IPHONE 3G and Road Runner accounts

    Hello all,
    Finally got my IPHONE 3G and everything is wonderful except for the Roadrunner email setup..
    Like the last IPHONE I followed all of the instructions but still no happy. Noticed that in the basic setup it adds the CWMX.COM to the outgoing SMTP configuration but that’s not the real issue at this point. The problem is that IPHONE acts like its pulling or fetching the mail but nothing shows up. I have tried several combinations but I do not take an error it just does not get the mail.
    Any ideas would be great.. Thanks

    aa2452 wrote:
    I spent a lot of time trying different combinations of settings, and finally found something that works. Try this:
    1. Create new outgoing mail server for the rr email account: smtp-server.hawaii.rr.com (substute your location for hawaii)
    2. Within the settings for smtp-server.hawaii.rr.com:
    a. turn off the SSL
    b. username needs to have the @hawaii.rr.com (the outgoing smtp it needs to have the "@hawaii.rr.com", but not on the incoming POP area. I don't know why, but I tried it and it works!)
    c. enter password
    Please let me know if this worked for you. Good luck!
    My experience has been that you can only send via smtp-server.blah.rr.com if you are connected into the RoadRunner network (e.g., at home connected via your own wi-fi). Sending on EDGE or 3G is not likely to work unless you use CWMX.com or AuthSTMP, some smtp which is not part of the RoadRunner network.
    Not unique with the iPhone. True for laptops when traveling, too.
    Phil

  • E-mails from my work Road Runner Account are being rejected by Verizon

    When I send a message from my work to my Home Verizon e-mail Account the message come back  Undelivered Mail Returned to Sender.  This started about 3 weeks ago here is the error:  host relay.verizon.net[206.46.232.11] said: 421 4.4.2  Timeout while waiting for command. (in reply to end of DATA command)  I can send from home to work thou
    Solved!
    Go to Solution.

    That does not seem to be a viable option when its affecting numerous people with the same problem.  I need a better answer then wait!  Almost a Month now and its still a problem. I have tried it with Outlook 2003, Outlook 2007, Outlook 2010, Using Norton Internet Security 2012, and MacAfee on different systems and still the same outcome. Anyone else have a fix/solution other then wait?  Thank You

  • Thunderbird no long recognizes my earthlink password. Entering a new password doesn't work. How can I get around this?

    I enter my password at the prompt but it is not recognized. My password hasn't changed. Fortunately I can use my webmail but that is unsatisfactory over the long term.

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • Road Runner e-mail.  I cannot get my Time Warner e-mail setup on my iMac

    I just got a new iMac and am trying to set up the "mail" feature with my Road Runner account. It won't recognize it for some reason. Anyone have instructions on how to do this?

    Congratulations on the new iMac...when you say it won't recognize the TW mail account, how have you tried setting it up? Did you go into the Mail preferences and enter the account id, passwords for incoming and outgoing, set the incoming to POP or IMAP according the the service you receive?
    If you would, tell us a little more about the details of what you have done, not ids or passwords, of course

  • It's doing it again - Verizon Centro Versamail not working with Road Runner

    This seems to be a bout a once a month thing.  My centro fails every time it tries to retrive email from my Road Runner account, I post here and it mysteriously starts working again.  Well, I am getting the same error so let's post and see if the techs pick up on it and fix the issue.
    I posted back in early Demember about a problem I encountered receiving my Road Runner email on my Verizon Centro in this thread.  The crazy thing just decided to start working on it's own after a month of failing to receive emails.  Well, this afternoon it decided to choke again and has been choking all day.  I tried my wife's Centro gotten at the same time as mine and it's doing the exact same thing.  Each auto sync or attempt to manually retrieve email results in the following error:
    Account   Road Runner
    Action      Manual Sync (or Auto Sync when that time arises)
    Started    12/12/08 4:14p
    Ended      12/12/08 4:15p
    Status      Failed
    Messages  0
    Bytes        15286
    Error
    Error parsing server repsonse.  Please re-sync.
    initialization
    Connection establisment
    User authorization
    Process server changes
    Disconnected
    Error 05DF:1879:1358
    Post relates to: Centro (Verizon)

    this is a server related error that only the server admins can help you fix it. i have this error before for about a week that was fix without doing anything.
    maybe this will just happen at any given time without any warning.
    Post relates to: Treo 680 (Unlocked GSM)

  • Road Runner settings and iphone

    Even since I upgraded my iphone to 2.0 I am not able to receive incoming mail on my road runner account. I am able to send mail. Does anyone have a suggestion about how I should set my incoming server?

    You've been given a lot of bad/false information from a number of sources. You can't sync mail boxes YOU create on your computer to your phone...this is a limit of how mail works. The ONLY mail boxes you can sync to your phone or devices are mail boxes you create on the mail server. However, this requires an Exchange or IMAP account, as such is not possible with a POP account. Again, this is a limit of the way POP accounts work.

  • Trouble with sending emails with Road Runner

    I have had little luck with sending email from my iPad with Wifi through my Road Runner Account (Central Florida). Apple Support got it to work with the AT&T 3G set as a secondary Outbound server, but I am still looking for a way to send emails with RR with WiFi. The problem may be that there is no way to turn off the authenication feature in the iPad mail setup, and RR here does not require or permit authentication for its outbound mail servers. Has anyone had this problem and found a solution? Why is there not a selection available in the setup for "no authentication" since I can see that there are accounts which do not support it?

    If you had the AT&T network set up and on, and the RR still did not work, there must be another problem with sending emails through RR than I have guessed. I have thought the problem was the incompatible Authentication setting, but if you had the AT&T on as an alternative, that should have resolved the Authentication issue. In any event, I have discussed with Bright House (RR), and they do not seem to acknowledge any compatibility issues with the iPad. Hopefully, it can be resolved.

  • I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved?   ecause the Road Runner SMPT server is offline. How can I resolve this problem?

    I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved? 

    Is this any help?
    http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
    The receiving email ports are:
    IMAP is port 143
    IMAP-SSL is port 993
    POP is port 110
    POP-SSL is port 995
    Outgoing ports are...
    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • I just got a new mac book.  I am trying to set up a time warner, road runner email account and not sure what settings should be filled in.

    I just got a Mac Book Pro and trying to set up my email     I have Time Warner, Road Runner    I have tried filling in various account settings and it is not sending or receiving.   I did get mail one time with the settings I have on 8/16 but nothing since.   The outgoing says that it is offline.   I called Time Warner but they did not help.   

    Macintosh OSX Mail

Maybe you are looking for

  • My iTunes is taking too much ram on my computer, what can I do reduce the size without having to delete items?

    Hi, Since I have stared uploading movies onto my iTunes I have run out of space on my iBook. What can I do to fix this without having to delete movies? Is it possible to move my iTunes to somewhere else like a time capsule or external storage?

  • ALV REFRESH DATA

    Hi, I have an ALV Report that is showing the data correctly, but when I go back to the last screen and call the report again the shown data is duplicated on its columns, how can I avoid the duplicated columns? I´m using FM REUSE_ALV_GRID_DISPLAY. Ple

  • NALCACHE and Office Cache Dir GONE!

    When Office 2003 was deployed, force cache and run was turned on to distribute lights out and have Office installed on their machine Monday morning working. This has worked great for the last 6 months'. Recently we installed a new novell client, Netw

  • Lightroom color problem...

    I have calibrated my Dell monitor with EyeOne Display 2. The profile created by the EyeOne Display 2 is in the standard location "C:\WINDOWS\system32\spool\drivers\color". This profile has been set as the default profile for the monitor. I edit from

  • Which folders do I have to pick up when I move the project ?

    I have to move my project to another compu, the same system FCP 6, which folders do I have to pick up to continue working? thanks