Thunderbird wont send emails on certain internet wifi connection

It says, whenever i try to send an email "The Kerberos/GSSAPI ticket was not accepted by the SMPT server mail.pm.telstra/com. Please check that you are logged into the Kerberos/GSSAPI realm." and only on this certain internet (telstra). it works fine on my home internet (bigpond) but whenever i go to the work internet it doesnt work

Are you actually using Kerberos/GSSAPI or has this been incorrectly selected?
You could check your settings on the home computer to see if you are using Authentication method:'Kerberos/GSSAPI' or 'Normal Password'.
Try:
* Tools > Account Settings > Outgoing Server (SMTP)
* select the server and click on 'Edit' button
* Authentication method: select 'Normal Password'
* click on OK
* then click on OK to save account settings changes.

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