Thunderbolt Cable Issue

Hi all.
This is an informational post. I have a MacBook Air but this is probably applicable to anyone who uses Thunderbolt cables. I had purchased a Seagate Goflex Drive and a Goflex Thunderbolt adapter along with an Apple Thunderbolt Cable. Initially worked well but I suddenly had a series of problems. First the drive crapped out for some reason and would not mount with USB or FW800 so it was replaced. The Thunderbolt adapter also seemed to crap out and it was also replaced by Seagate. When I got everything back the drive worked fine with USB and FW800 adapters but the Thunderbolt adapter would still not mount the drive. That left the cable or the computer. I went to Apple store and they checked the cable and they test it with Thunderbolt monitors and told me it was probably a problem with the computer. I was skeptical and asked them if they would exchange the cable anyways. They were nice enought to do. The Thunderbolt cable is expensive and primarily because the cable contains quite a bit of electronics inside the connectors. I got the new cable home pluged it in and the drive mounted normally and everything is fine.
So this is a cautionary tail about the Thunderbolt cables you can have a problem mounting a drive and not have a problem using the same cable with a monitor.
I only worry about the cable I left behind at the store probably to be sold to someone else.
Cheers
P

Thank you, I was struggling with this thunderbolt, cause my macbook can't read the hard drive now, maybe the warm the end issue is the cause of this problem, apple need to fix it. I'm going to the apple store to ask for exchange another cable today. it's kinda scary, i haven't back up any of my files yet

Similar Messages

  • HT5219 I have a macbook air (mid 2012) and a thunderbolt display. Do I absolutely need to connect the power supply together with the thunderbolt cable ? I found that the screen won't wake up if only the thunderbolt connection is plugged.

    I have a macbook air (mid 2012) and a thunderbolt display (27''). 
    Do I absolutely need to connect the power supply together with the thunderbolt cable ?
    I found that the screen won't wake up if only the thunderbolt connection is plugged. Is this normal ?

    I just got my ATD and late 2011 MBP up and running. I've not tried running without the power adapter from the ATD plugged in, but I just tried and didn't have any problems with the display not waking. You may want to take your query to the ATD forum - https://discussions.apple.com/community/peripherals/thunderbolt_display - perhaps someone there has experienced a similar issue.
    Good luck,
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  • Thunderbolt display issues

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    - fill the full resolution of the Thunderbolt display (2560 by 1440 pixels) in Mirror mode - my graphics card is meant to support external displays up to 2560 by 1600 according to this - http://www.apple.com/macbookpro/specs.html
    - it also wouldn't work when we closed the lid. The TBD just went blank.
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    Same issue with this thred:
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    Hi there LDIMERY,
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  • Thunderbolt Cable Easily Disconnecting on Regular Basis?

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    Thank you for posting this.
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  • Thunderbolt Thermal Issue

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    I guess, no one here is going to help me...

  • Late 2013 13" rMBP Thunderbolt/VTD Issue...

    I just recieved my late 2013 13" rMBP and am trying to use a Buffalo HD-PA1.0TU3 external thunderbolt drive with it. The drive works fine on my 2011 Air and 2011 13" MBP, both over thunderbolt. I'm experiencing issues with my new rMBP however when I try to copy any data to/from the drive. The error
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    keeps popping up when I try to copy from or to the drive. At this point the copy operation is hung and only cancels when I remove the thunderbolt cable from the laptop. Occasionally if I leave the drive hooked up and sitting there while the copy operation is hung the laptop screen will go black and remain that way until I remove the thunderbolt cable. Once that happens the screen will immediately turn back on and the laptop will be perfectly usable (except for the whole being able to use my thunderbolt drives.) I've also tested with a Seagate GoFlex Thunderbolt drive that works on the 2011 Air and 2011 MBP, but it has the exact same issue as the Buffalo one. Thunderbolt networking however works fine between the rMBP and either my Air or older MBP. I unfortunately don't have anymore thunderbolt peripherals I can test though. Was wondering if anyone has seen this error before? I searched some and all I could find out is that there is some VTD fault happening with device 10:0:0 which is something on the thunderbolt bus according to ioreg (I'm assuming it's the disk drive.)
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    Your best option is to make an appointment at an Apple store genius bar.  The evaluation will be free and then you will be in a position to make an informed decision. 
    If the MBP is still under warranty, it will be fixed for free.
    Ciao.

  • TS3775 Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the

    Hi I am trying to connect my mba mid 2011 with an imac 27" 2011 with target display mode tdm. When I am using a thunderbolt cable nothing will work. When I use a minidisplay cable, both screens turn blue but eventually nothing happens. What is the problem

    Your answer is likely in Target Display Mode: Frequently Asked Questions (FAQ) - Apple Support If you are familiar with this document, please re-read it and I suspect you may find something you either missed or are doing incorrectly.

  • I have a new Macbook Pro - trying to migrate files etc from my Macbook Air using a Thunderbolt Cable between the two.  I follow the directions but the two computers never "discover" each other.  WiFi connect works but 70 hours is a rough deal.

    I have a new Macbook Pro.  Trying to migrate files etc from my Macbook Air using a Thunderbolt Cable between them.
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    (Mac OS 10.8.2 on both computers)

    Are you trying target disk mode?
    http://support.apple.com/kb/PH10725
    Ciao

  • How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.

    How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.
    Could it be a borked cable ? I just bought it new from the store today, i have updated both imac and macbook pro to latest thunderbolt firmware and updates. Both 10.7.3.
    MacBook Pro:
      Vendor Name:    Apple, Inc.
      Device Name:    MacBook Pro
      UID:    0x0001000A17016E60
      Firmware Version:    22,1
      Port:
      Status:    No devices connected
      Link Status:    7
      Port Micro Firmware Version:    FFFF.FF.FF

    You are correct, here is what Apple Says:
    http://support.apple.com/kb/TS3775
    I was able to find these instructions, however they referr to 2009-2011 27" iMacs. I think it's the same, if it's not then contact Apple directly for instructions. If either of the machines is less than 90 days old or covered by AppleCare then call AppleCare tomorrow for help, they should be able to easily answer this for you. You will find the number in your manual or you can use the AppleCare Contact Info link.
    Your iMac should automatically recognize the presence of a digital video signal at the Mini DisplayPort and enter Target Display Mode.
    If your iMac does not automatically enter Target Display Mode, press command + F2 to manually enter Target Display Mode.

  • I want to use my Macbook Air 2011 as an external disk for my iMac 2011. I connected the two with a Thunderbolt cable and when starting the MacBook Air I pressed "T" and it worked except with Office documents. Can anybody help?

    I want to use my MacBook Air as an external disk to my iMac. I talked to Apple care and we solved it by connecting a Thunderbolt cable between the two computers. I then turn on the MacBook Air while pressing the "T" and it works. I can sit and work on my iMac and grab/change/save the files that are in my MacBook Air EXCEPT for the Microsoft Office files. I called Microsoft and they can't solve it. They say it might be a problem with the Thunderbolt cable. Has anybody have this problem?
    Both computers are 2011 and they both have Office 2011.
    Thanks in advance,
    Alejandra

    For Word it says "Word cannot open this document. The document might be in use, the document might not be a valid Word document, or the file name might contain invalid characters (for example, /)"
    For Excel it says "the file could not be found. Check te spelling of the filename, and verify that the file location is correct. If you are trying to open the file from your list of most recently used files on the File menu, make sure hat the file has not been renamed, moved or deleted.
    I tried this with many different documents, and I always get the same message.

  • Use Thunderbolt cable to transfer files from a mac to a Mac Mini Server

    I want to transfer a large document folder of files from a MacBook Pro (MBP) to a Mac Mini Server (MMS) using Thunderbolt-to-Thunderbolt cable.  How?
    Currently both the MBP and MMS are on the same Wireless-N network.
    Obviously the Mac Mini Server cannot be booted in Target-Drive mode because there are other users using it as a server.
    Both computers installed OS X Mavericks 10.9.1.

    Update:
    Thunderbolt Bridge is the ultimate solution (on OS X Mavericks 10.9.1).  It gives amazing speed transferring files without downtime on the source and target computers (in my case the MacBook Pro and the Mac Mini Server).  Up to 7 times faster in writing and 30 times faster in reading than Wireless N!
    My Settings:  Systems Preferences > Network > Set Service Order ... and drag the Thunderbolt Bridge as the top Service (and thus above Ethernet and Wi-Fi), click OK and Apply.  I only set it on the source computer (MacBook Pro) but you may try to set both. 
    Then connect the two computers with the Thunderbolt-to-Thunderbolt Cable and wait for about 15 seconds till they get the Self-Assigned IP addresses.  From the Network Preferences page, you'll see the Thunderbolt Bridge rises to the top on BOTH computers.  (The button remains amber, not green.  It's okay.) Then you can start file transfer from the source computer (e.g. using Finder or an app such as TuneSpan to locate the target location on the target computer).
    To play save, I use BlackMagic to test the connection speed before starting the real transfer.  I found that sometimes I don't need to turn off the WiFi on the source computer (MacBook Pro) but turning WiFi off on the source computer gives me a peace in mind.
    See what I got:
    From the Thunderbolt Bridge:
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    Note: After you finished the file transfer, Turn back on the Wi-Fi and Eject the target folder from the source computer before unplugging the Thunderbolt-to-Thunderbolt cable.

  • Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

    Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

    Hello QuinnDev,
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    Power adapter
    External keyboard, mouse, or trackpad
    External display
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    Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
    http://support.apple.com/kb/HT3131
    I hope this helps!
    All the best,
    Sheila M.

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