Thunderbolt causing computer to shut down.
I have a 2012 15" macbook pro and one 27" thunderbolt display. Intermittently while I am connected to the thunderbolt display I am forced to shut down my computer and restart. Is anyone else having this issue?
Sat Mar 24 10:00:43 2012
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff8000638e86, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff80e98c39f0, RCX: 0x0000000000000001, RDX: 0xffffff801b755300
RSP: 0xffffff800010bf40, RBP: 0xffffff800010bf40, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff7f807cf380, R11: 0x00000000e0000000
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0x000000000000009b, R15: 0xffffff7f82006ae5
RFL: 0x0000000000010082, RIP: 0xffffff8000638e86, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff800010bc00 : 0xffffff8000220702
0xffffff800010bc80 : 0xffffff80002c266d
0xffffff800010be20 : 0xffffff80002d7a1d
0xffffff800010be40 : 0xffffff8000638e86
0xffffff800010bf40 : 0xffffff7f808813fe
0xffffff800010bf50 : 0xffffff7f81fe0bca
0xffffff800010bf60 : 0xffffff7f81febd86
0xffffff800010bf80 : 0xffffff80002c279c
0xffffff800010bfd0 : 0xffffff80002d7bd2
0xffffff80e98c3b00 : 0xffffff7f81ff6b81
0xffffff80e98c3b20 : 0xffffff7f808870b6
0xffffff80e98c3b30 : 0xffffff7f8088372e
0xffffff80e98c3b40 : 0xffffff7f808870b6
0xffffff80e98c3b50 : 0xffffff7f8088372e
0xffffff80e98c3b60 : 0xffffff7f808870b6
0xffffff80e98c3b70 : 0xffffff7f8088372e
0xffffff80e98c3b80 : 0xffffff7f808870b6
0xffffff80e98c3b90 : 0xffffff7f8088372e
0xffffff80e98c3ba0 : 0xffffff7f808870b6
0xffffff80e98c3bb0 : 0xffffff7f8088372e
0xffffff80e98c3bc0 : 0xffffff7f80888428
0xffffff80e98c3be0 : 0xffffff7f808864bd
0xffffff80e98c3c30 : 0xffffff800063955e
0xffffff80e98c3c60 : 0xffffff8000639c56
0xffffff80e98c3ca0 : 0xffffff7f80c34c77
0xffffff80e98c3da0 : 0xffffff7f80c2eedc
0xffffff80e98c3dd0 : 0xffffff800063a191
0xffffff80e98c3e30 : 0xffffff7f80c2fabf
0xffffff80e98c3e60 : 0xffffff80006267bd
0xffffff80e98c3eb0 : 0xffffff8000626fee
0xffffff80e98c3f30 : 0xffffff8000627369
0xffffff80e98c3f70 : 0xffffff8000625f4f
0xffffff80e98c3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000->0xffffff7f8089dfff
com.apple.driver.AppleACPIPlatform(1.4)[069BEDC3-E9FD-3542-93DC-92EE569AC0A6]@0 xffffff7f81fdf000->0xffffff7f82036fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[8B3C2276-CD6A-355B-A5F7-A09E4499594B]@0xfffff f7f807cd000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000
com.apple.iokit.AppleBCM5701Ethernet(3.0.8b2)[B1CE5658-0630-3161-B610-74A245220 D6E]@0xffffff7f80c2e000->0xffffff7f80c63fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[8B3C2276-CD6A-355B-A5F7-A09E4499594B]@0xfffff f7f807cd000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80880000
dependency: com.apple.iokit.IOEthernetAVBController(1.0.0d5)[D3797B37-D4C8-37E1-B816-8C2DFC 05CFE0]@0xffffff7f80c29000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[025587B0-DC55-3E39-A129-51843993A0AB]@0 xffffff7f8096e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11D50d
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 245503134443
last loaded kext at 77374133711: com.apple.driver.AppleUSBDisplays 317 (addr 0xffffff7f819fc000, size 20480)
last unloaded kext at 186813162348: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a8e000, size 65536)
loaded kexts:
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleBluetoothMultitouch 66.6
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyDriver 2.1.7f9
com.apple.driver.AppleHDA 2.1.7f9
com.apple.driver.AGPM 100.12.42
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.ATIRadeonX3000 7.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleMuxControl 3.0.16
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleIntelHD3000Graphics 7.1.8
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.driver.AirPort.Brcm4331 513.20.19
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleSDXC 1.1.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.driver.AppleThunderboltPCIUpAdapter 1.2.1
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62.1
com.apple.driver.IOBluetoothHIDDriver 4.0.3f12
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.kext.ATI6000Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IO80211Family 412.2
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
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panic(cpu 2 caller 0xffffff8005ab7e75): Kernel trap at 0xffffff8005a43ca1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff801b98ed88, CR3: 0x0000000007d01000, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff80171cf7c0
RSP: 0xffffff80f61db2c0, RBP: 0xffffff80f61db2f0, RSI: 0xffffff80f61db398, RDI: 0xffffff80171cf7b0
R8: 0x0000000000000000, R9: 0x0000000000000132, R10: 0xffffff80f61dbe90, R11: 0x000000000feaa000
R12: 0xffffff801b98ed80, R13: 0xffffff80171cf7b0, R14: 0xffffff80f61db398, R15: 0xffffff80060e0ad0
RFL: 0x0000000000010282, RIP: 0xffffff8005a43ca1, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff801b98ed88, Error code: 0x0000000000000000, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff80f61daf60 : 0xffffff8005a1d626
0xffffff80f61dafd0 : 0xffffff8005ab7e75
0xffffff80f61db1a0 : 0xffffff8005acd3bd
0xffffff80f61db1c0 : 0xffffff8005a43ca1
0xffffff80f61db2f0 : 0xffffff8005a435d2
0xffffff80f61db3d0 : 0xffffff8005a245ed
0xffffff80f61db400 : 0xffffff8005def11a
0xffffff80f61db420 : 0xffffff8005def2d2
0xffffff80f61db450 : 0xffffff8005e50530
0xffffff80f61db470 : 0xffffff8005e501d1
0xffffff80f61db500 : 0xffffff8005e4fd3c
0xffffff80f61db560 : 0xffffff7f860161be
0xffffff80f61db600 : 0xffffff8005b1f855
0xffffff80f61db660 : 0xffffff8005adabe1
0xffffff80f61db750 : 0xffffff8005b1292e
0xffffff80f61db780 : 0xffffff8005ae16cf
0xffffff80f61db8c0 : 0xffffff8005ae0d6a
0xffffff80f61db920 : 0xffffff8005ae0c05
0xffffff80f61db950 : 0xffffff8005cfe410
0xffffff80f61db9f0 : 0xffffff8005b12549
0xffffff80f61dba50 : 0xffffff8005dbe4ec
0xffffff80f61dbad0 : 0xffffff8005a0508b
0xffffff80f61dbef0 : 0xffffff8005a06b9f
0xffffff80f61dbf60 : 0xffffff8005a85b38
0xffffff80f61dbfb0 : 0xffffff8005ab2957
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.8)[A3CC4E44-8E10-3D9A-BA8E-95743E79D125]@0xff ffff7f8600a000->0xffffff7f8602efff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C3006
Kernel version:
Darwin Kernel Version 12.2.1: Thu Oct 18 16:32:48 PDT 2012; root:xnu-2050.20.9~2/RELEASE_X86_64
Kernel UUID: 0AFA55FD-872F-3BBE-8630-214EB586A16D
Kernel slide: 0x0000000005800000
Kernel text base: 0xffffff8005a00000
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 33825093742539
last loaded kext at 30812273362661: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f8766b000, size 28672)
last unloaded kext at 15361113093292: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f8765d000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
net.telestream.driver.TelestreamAudio 1.1.0
com.apple.filesystems.smbfs 1.8
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.2f9
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.81
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.5fc10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyDriver 2.3.5fc10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.13
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelHD4000Graphics 8.0.6
com.apple.driver.AppleIntelFramebufferCapri 8.0.6
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.0
com.apple.driver.AirPort.Brcm4331 612.20.14
com.apple.driver.AppleUSBXHCI 1.5.1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.5fc10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d47
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.2f9
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.1.2f9
com.apple.driver.AppleGraphicsControl 3.2.13
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.5fc10
com.apple.iokit.IOHDAFamily 2.3.5fc10
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.0
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.1.8
com.apple.iokit.IOUSBUserClient 5.5.0
com.apple.iokit.IO80211Family 510.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Any or all of the following third-party system modifications may be contributing to your problem:
Rapport
Telestream audio driver
If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation.
Uninstalling Rapport
Back up all data before making any changes. -
My computer was shut down with live work still needing to be completed within an open tab of Firefox. The site that I was working from had not been bookmarked and a saved link back to the site had not been done yet either. After starting my laptop back up and opening Firefox, I don't have anything in the history taking me back to the site. Can I get back to that session at all and if so how? Or how do I search?
You would really have to ask the app developer if there is a way to export the data.
As for adding a printer, you would need to purchase an AirPrint compatible printer and connect it to your wireless network.
By the way, your holiday letter/rant/Idon't even know what to call it... is completely inappropriate for these forums. -
My computer is shutting down before fully booting up. I am running the disk utilities program and have this message: Error: Disk Utility can't repair this disk . . . disk, and restore your backed-up files. Can anyone suggest what I should do next?
So, you can't Install OSX to the external?
Or you can't boot from it when you do?
You're not the only one wondering... I'm reminded of the Goose that laid the Golden Egg story. -
my computer recently shut down and all of my itunes was lost. My ipad still has all of my songs on it. How can i download all of my music onto my new itunes. would i need a different acount?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
my mail will not open after I click on mail.when I try to shut down my laptop ,it wouldn't telling that mail is preventing the computer from shutting down,asking to quit Mail and when I do mail dose not quit
Mail is open but it is frozen, being this the reason why you cannot open the Mail window. Press Alt, Command and Esc keys or go to > Force Quit, select Mail and force quit it. Finally, you will be able to turn off or restart the MacBook
-
Firefox 19 will not allow computer to shut down
firefox 19 will not allow computer to shut down
I have my computer set to shutdown at 2 pm and at 2 a notice comes up and starts to count down for 10 min. Firefox and thunderbird are still running. at the end of 10 min I get a notice that application firefox did not quite and system cannot shutdown. Firefox and thunderbird have stopped
any suggestions?from previous post "I get a notice that application firefox did not quite and system cannot shutdown. Firefox has logged out and stopped.
what are you suggesting that i do from your post? I have only had the problem with scheduled shut downs? -
TS3230 Safari will not permit Computer to shut down.
I cancelled a video download and afterwards, Safari will not permit me to shut down Computer. Ayone had this happen? What can be done?
Force Quit
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select Safari if not already.
Press Force Quit button at the bottom of the window.
Wait.
Force Shut Down
Press the power button for 10 seconds or more.
Computer should shut down.
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