Thunderbolt display broken after Mavericks 10.9.2 update

Macbook Pro, 15 inch, non-retina (mid 2012)
Thunderbolt display, 27 inches
I updated from 10.9.1 to 10.9.2 last week. When in 10.9.1, I had no issues with the Thunderbolt display (for approximately a month). However, since updating to 10.9.2 the Thunderbolt display now suffers from these problems
1. Display randomly flickers to black.
2. Display randomly has coloured lines across the screen.
3. Macbook pro slows to a crawl with the Thunderbolt adapter plugged in.
4. (more recently) Thunderbolt display, when plugged in, causes both laptop screen and thunderbolt screen to go black. Checking the Library/ColorSync/Profiles/Displays folder suggests that the Thunderbolt display is recognized as a generic display.
Troubleshooting:
- Condition does not correlate with jiggling of Thunderbolt cord, so I don't think it's a loose contact or faulty cable.
- Resetted PRAM and SMC but symptoms persist.
- Deleted com.apple.windowserver.plist and com.apple.windowserver.plist~orig to let the files rebuild but symptoms persist.
- Interestingly, I can plug in a different Thunderbolt monitor (also 27 inches) and it seems to work fine (albeit with only ~2 mins of testing).
- Other non-Thunderbolt displays seem to work fine as well.
Logged a complain to apple via http://www.apple.com/feedback/
Unfortunately, don't have a time machine backup to 10.9.1. Is there a way to reinstall 10.9.1 without a time machine backup?
Does anyone have suggestions of things to troubleshoot or possible fixes?
Thanks!

Hello ahwahk
Start with the first article below to troubleshoot the issue further. Try out those same apps within a new or another user on your Mac. Also try booting it up in Safe Mode to see if it still does the issue with the icons. You may end up just needing to reinstall OS X Mavericks all together.
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
OS X Mavericks: Reinstall OS X
http://support.apple.com/kb/ph13871
Regards,
-Norm G.

Similar Messages

MacBook Pro with Retina 13" Late 2013 thunderbolt port broken after 10.9.4 update

One of Thunderbolt Port (near USB port) was broken after 10.9.4 update.
I usually use mini Display Port to Display Port cable to connect my external screen, it works fine before 10.9.4 update. After 10.9.4 update, I tried to connect the external screen with the same cable, and the main screen of my MacBook Pro with Retina Display twinkling once so I'm sure the external screen was identified, but no video signal output.
I went to local Apple Premium Reseller (there is no Apple Store in Taiwan) and the they told me all of Thunderbolt Port was fine, they test with their own 10.9.2 copy and it seems ok. After that, I tried to re-install 10.9.4, downloading directly from Apple, the system re-install progress was complete but the Thunderbolt Port issue still there.
I connect to the broken Thunderbolt Port with Thunderbolt to Ethernet adapter, and it works fine, so I believe the only problem is that there is no video signal output from the Thunderbolt Port (near USB port one).
What should I do now?
Model: MacBook Pro with Retina 13" Late 2013

I can confirm that problem, too: Im' working with a Dell U2713HM display, connected via display port. Since 10.9.4 Update i'm experiencing random black screens and/or display going to energy saving mode. Today i've had this issue twice: Display going black and after disconnecting the macbook von all cables screen of the macbook remaining black. Holding Power Button for about 10 s restarts the macbook. After 5 minutes the same problem appeared again.

IMac won't start with Thunderbolt Display connected after firmware update

After updating my thunderbolt display firmware to version 1.2 this morning via the App Store, my mid-2014 iMac won't start up with the external display connected. I can get the iMac to start up only by disconnecting the display's thunderbolt connector. After the iMac comes up, I can reconnect the display and everything appears to function normally. I've tried several restarts and the iMac won't start up with the display connected. Anyone else experience this?

Hello rameta,
It may help to reset your Mac's SMC and PRAM.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
Cheers,
Allen

Thunderbolt Display "dead" after firmware upgrade to Version 1.2

Hi,
I just run the Thunderbolt F/W update to 1.2 as offered by the AppStore Update. I have a 2014 MacPro with 2 Displays connected. In good faith I just confirmed to apply the update without much reading the fine print. The F/W update brought the system to a complete standstill. After 2 hours of waiting in the boot screen, I rebooted the system manually (5 secs power button). One of the Thunderbolt displays first just flickered, then decided to completely die. The System report says: unknown device in the Thunderbolt section. The 2nd display hasn't been updated during this procedure.
How can the F/W of the 'dead' display be re-installed? I also tried to connect it to a MacBook pro. Same result. The display is entirely black.
Any help or suggestion is much appreciated. Thanks!

Put me on the list as well.
I've had this TB display for two years and have had no issue with it. Clicked OK on the firmware prompt and now I have a $1000 paperweight/laptop charger.
What I have tried:
Reset SMC and NVRAM on my MBP.
Unplugged the display from power and all peripherals and let it sit for ~24 hours before trying again.
Downloaded the firmware installer from Thunderbolt Display Firmware Update v1.2. It tells me that no thunderbolt display is connected.
So far nothing has produced a result.
System report shows an unknown device on the TB port.
A used logic board for the display is around USD$220 on ebay.
I really wish I had not attempted to install the firmware now.

Thunderbolt Display Firmware 1.2 / 10.10.1 Update device connected but no display

I looked through a lot of the Thunderbolt Display Firmware 1.2 posts about the display not functioning but never saw one with circumstances quite like mine. In my case, I updated the firmware and the display continued working until I had to reboot for the 10.10.1 system update. After the reboot, my display stopped displaying.
The display wasn't completely non-functional. The symptoms I saw were:
The Displays system preference only showed one display available (my rMBP)
The System Report under About This Mac showed my Thunderbolt Display was connected
The keyboard connected through the Thunderbolt Display worked properly
Just no display at all. First I tried a simple reboot with no success. Then I tried a PRAM reset (3x) again with no success. Finally I disconnected all Thunderbolt connections from my rMBP and did an SMC reset. After booting back up I reconnected the display and boom back in business!
Hope this helps someone.

Solution:
As I proofread my post, I realized I did not note the part about the "built-in" cable and only focused on the "connected directly" part of the error.
Using the built-in Thunderbolt cable I was able to successfully install the firmware.
If anyone else makes this dumb mistake, maybe this post will help you not feel too bad!

Opening .doc files after Maverick 10.9.2 update

My 08 Imac will not open any .doc files either attached to emails or in Documents after installing the latest OSX update Maverick 10.9.2. By saving file, I can open with the "Quick Look" icon but double clicking in any location will not do the job. File sharing is off and problem only started after update.
Any clues or advice? TIA

I acknowledge that a .doc file can be opened by either Quick Look or Preview but something has changed in either my system or the new software update which prevents just double clicking on a .doc attachment to an email as has been the norm for at least six years or more.
I am not a software guru but on the surface, it seems like the new release has accidently or purposely changed the access. The issue of backwards compatibility has arisen in the past with updates and I would simply like to know why?

Mac mail not working after Mavericks 10.9.4 update

Help! Mac Mail was working fine, on all 3 of my different email accounts, until I did the Mavericks 10.9.4 update yesterday. Now I cannot receive or send mail and it shows all accounts are offline. Connection doctor says it cannot connect to server. I am able to get online fine and I check with my provider Verizon and all is working perfectly with them......it must be something to do with the update that screwed something up. Any help or suggestions would be AWESOME!

Troubleshooting sending and receiving email messages
Troubleshooting sending email messages

Symbol not found: _PQclear (caldav server tools broken after Mavericks update on OSX Server)

After upgrading my server to Mavericks and Server.app version 3, those tools stopped to work properly :
calendarserver_export, calendarserver_manage_principals , etc...
When I enter this command, for example :
sudo calendarserver_export -u <account_name>
then this error is displayed :
    Traceback (most recent call last):
File "/Applications/Server.app/Contents/ServerRoot/usr/sbin/calendarserver_export", line 32, in <module>
    from calendarserver.tools.export import main
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tools/export.py", line 50, in <module>
    from calendarserver.tools.cmdline import utilityMain, WorkerService
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tools/cmdline.py", line 21, in <module>
    from calendarserver.tap.caldav import CalDAVServiceMaker, CalDAVOptions
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tap/caldav.py", line 87, in <module>
    from twistedcaldav.upgrade import UpgradeFileSystemFormatStep, PostDBImportStep
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/twis tedcaldav/upgrade.py", line 63, in <module>
    from calendarserver.tap.util import getRootResource, FakeRequest, directoryFromConfig
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tap/util.py", line 87, in <module>
    from txdav.base.datastore.subpostgres import PostgresService
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/txda v/base/datastore/subpostgres.py", line 35, in <module>
    import pgdb
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/pgdb .py", line 66, in <module>
    from _pg import *
ImportError: dlopen(/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/pytho n/_pg.so, 2): Symbol not found: _PQclear
Referenced from: /Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/_pg.s o
Expected in: flat namespace
in /Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/_pg.s o
All these tools have in common to access the caldav data via python, through PyGreSQL (caldav data is hosted in a postgres database).
I managed to reproduce very simply this problem by doing :
#login with root
bob $ sudo -i
#launch python and import pg (postgres module for python)
root $ python
>>> import pg
Traceback (most recent call last):
File "<stdin>", line 1, in <module>
File "/Library/Python/2.7/site-packages/PyGreSQL-4.1.1-py2.7-macosx-10.9-intel.egg/p g.py", line 31, in <module>
    from _pg import *
ImportError: dlopen(/Library/Python/2.7/site-packages/PyGreSQL-4.1.1-py2.7-macosx-10.9-intel .egg/_pg.so, 2): Symbol not found: _PQclear
Referenced from: /Library/Python/2.7/site-packages/PyGreSQL-4.1.1-py2.7-macosx-10.9-intel.egg/_p g.so
Expected in: flat namespace
in /Library/Python/2.7/site-packages/PyGreSQL-4.1.1-py2.7-macosx-10.9-intel.egg/_p g.so
BUT, if I launch python from my user account (not root), I don't get the error. I assume there is something wrong with the path, or something similar, but I can't find what...
Although I need to have root credentials to be able to use calendarserver_export.
Any clues ??

I did, and now I get this :
root $ calendarserver_export -u <username>
Traceback (most recent call last):
File "/Applications/Server.app/Contents/ServerRoot/usr/sbin/calendarserver_export", line 32, in <module>
    from calendarserver.tools.export import main
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tools/export.py", line 50, in <module>
    from calendarserver.tools.cmdline import utilityMain, WorkerService
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tools/cmdline.py", line 21, in <module>
    from calendarserver.tap.caldav import CalDAVServiceMaker, CalDAVOptions
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tap/caldav.py", line 87, in <module>
    from twistedcaldav.upgrade import UpgradeFileSystemFormatStep, PostDBImportStep
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/twis tedcaldav/upgrade.py", line 63, in <module>
    from calendarserver.tap.util import getRootResource, FakeRequest, directoryFromConfig
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/cale ndarserver/tap/util.py", line 87, in <module>
    from txdav.base.datastore.subpostgres import PostgresService
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/txda v/base/datastore/subpostgres.py", line 35, in <module>
    import pgdb
File "/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/pgdb .py", line 66, in <module>
    from _pg import *
ImportError: dlopen(/Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/pytho n/_pg.so, 2): Symbol not found: _PQclear
Referenced from: /Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/_pg.s o
Expected in: flat namespace
in /Applications/Server.app/Contents/ServerRoot/usr/share/caldavd/lib/python/_pg.s o

Failed to verify preflight file ... App Store broken after Mavericks upgrade

I upgraded my OS X to Mavericks and the install was very smooth. Since then, however, I cannot update any apps or purchase new ones in the App Store. I receive a message saying "Failed to verify the preflight file. It is not signed by Apple. The application will be available from the Purchases page." Unfortunately the same thing happens when I use the Purchases page as well.
Am I doing something wrong or did something break with App Store after my installation?

What worked for me was changing the certificate preferences in Keychain Access (open Keychain Access app and then go to preferences).
I just changed both of the first two options to 'Best Attempt', they were originaly at 'Require if certificate indicates'.
Hope this Helps

My MacBook Air is broken after Mavericks update!

After updating my Air to OSX mavericks, my computer has become a lemon. The screen continues to turn off and on at random and putting in passwords has failed multiple times, to the point where i could not log into it because the login button was not working. It is useless to do anything on it because of these problems, I have even considered doing a hard reset however that is at the most extreme. I have no idea what to do or whether anyone else has had this problem, please help

What you are describing is odd enough that most of us, I'm sure, are scratching our heads wondering where to start. I hope you have a backup because the second thing I'm going to do is recommend a wipe and reinstall. But before we go there:
1) restart and as soon as you hear the computer chime press and hold the shift key. This is restarting your computer in safe mode and several (often useful) things will happen. Don't be worried that this startup is longer than normal. Lots of things are happening behind the scenes.
2) go to this help document from Apple to see how to reset PRAM and the PMU. Perform both resets one after the other.
If these steps solve your problem, great. I honestly don't know that they will but they are simple, non-descructive, and can fix a lot of problems that crop up. If the computer is still acting up the next step is to log into recovery mode (restart and when you hear the chime press and hold Command R). Once you've booked into recovery mode, run Disk Utility and erase your hard drive. (This is why I hope you have a backup.) Now reinstall your OS and then use Setup Assistant to transfer your applications and data back to the computer.

Mac mini server, server app broken after mavericks

I bought mac mini server and upgraded to mavericks but my server app doesn't upgrade, I've checked in my app store and it ask me to buy the server app again.. when i try to open my server app it tells me: You can’t open the application “Server” because it is not supported on this type of Mac. any ideas how to fix this?

No, I didn't I thought it was covered when I bought the Server 2.0 when I bought mac mini server..

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Viscosity
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
    [running]    net.juniper.pulsetray.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macromates.auth_server.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.realvnc.vncserver.plist [Click for support]
    [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
    [running]    net.juniper.AccessService.plist [Click for support]
    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    ClickToFlash
    Reload Button
    YoutubeWide
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        18%    mds
        15%    Safari
         6%    WindowServer
         5%    com.apple.WebKit.Networking
         1%    ocspd
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    206 MB    Microsoft Outlook
    153 MB    com.apple.WebKit.WebContent
    146 MB    WindowServer
    137 MB    Safari
Virtual Memory Information: ℹ️
    298 MB    Free RAM
    3.76 GB    Active RAM
    3.36 GB    Inactive RAM
    1.17 GB    Wired RAM
    4.45 GB    Page-ins
    901 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 18, 2015, 08:25:23 AM    Self test - passed
    Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
    Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

Unable to update apps after Mavericks install (Unable to update w/this Apple ID)

After updating Mavericks I cannot update the Apps. It says, "Update Unavailable with this Apple ID. This update is not available for this Apple ID either b/c it was bought by a different user or the item was refunded or cancelled".
Neither of those reasons are accurate. Please advise.
Thank You,
Chris

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116151)

Spell check broken after IOS 6.0.1 update

After updating one of our iPads to 6.0.1 the spell checking no longer works. All of the settings (under keyboard) relating to spell checking, capitalization, "." are ON but none of these features work in any program. I powered off the iPad and restarted it but these features no longer work. I tried turning the features off and then on but no luck here. Our other iPad and both iPhones are on IOS 6.0 and these features work just fine. I don't plan to upgrade to 6.0.1 on these devices until we determine what broke in the 6.0.1 update. Any ideas or suggestions will be appreciated.

Ok, this is a bit wierd. After ckuan's reply, I was going to try the suggestion. When I turned on the iPad, before trying the suggestion, I find that spell checking is working as it should. The iPad had ben on standby for several days but not completely powered off. Don't you just love "self fixing" issues. Wished I knew exactally what happened. Anyway, thanks ckuan for the suggestion.

Epson printer not working after maverick 10.9.5 update

I recently updated my 2011 Macbook Pro with the OSX 10.9.5 software. Since then I have had a lot of trouble printing on my EPSON NX430 small in one wireless printer. I have tried deleting the printer from the printer list as well as removing the EPSON software, and re-downloading the EPSON print driver package from the apple website again. When I go to add the printer, in the print list, it seems to see it, but can't automatically find the print driver (I have to manually assign it.) When added the printer appears to be on "idle" and when I try to print the job seems to be sent though (the printer returns to idle) but nothing prints! I'm at my wits end with this - it is so annoying, and I've spent way too much time trying to troubleshoot. I do NOT recommend updating to Maverick!

Try some generic maintenance (we're trying to avoid reinstalling OS X):
Restart into Safe Mode, which does some system repairs. When it's finished, restart normally.
OS X: What is Safe Boot, Safe Mode?
Next, Reset the Printing System:
OS X Mavericks: Reset the printing system
Now, add the printer in Print & Scan prefs.
(PS - even if this doesn't fix it, it eliminates many possible glitches for troubleshooting. The things you've done just scratched the surface.)
BTW - you didn't need to download the Epson package. The new Apple driver paradigm is that the driver is automagically installed when you add the printer in Print & Scan prefs. And if that doesn't work, you have other issues with OS X.

Thunderbolt display broken after Mavericks 10.9.2 update

Similar Messages

Maybe you are looking for