Thunderbolt-email not deleting from server

I checked my settings and the box is checked to delete messages from the server once they are deleted off of my phone. This problem is just in the past week or so. I delete them and as soon as email refreshes again they are back. HELP!

ok I deleted and reinstalled the email account and that did not work. I then logged into web mail and deleted the items from the server. I then went to the TB and under settings deleted all data from the mail app. I then set the email account back up and no longer seem to be experiencing the issue. If you are having this issue and need a clearer explanation please let me know. Thanks!

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HT2480 email not deleting from server when deleted from ipad

messages are not being deleted from server when deleted from ipad

Hello,
You need to tell us what the email service is. BES? BIS -- and, if so, what email provider? If BES, then see your BES admins. If BIS, then expect it to function in accordance with this KB.
Otherwise, you can try the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Comcast email not deleting from server

Under the "advanced" section I have my email set to remove from server when removed from inbox. Well, this does not happen! Is this an ATT issue or a Comcast issue?
If I use the Comcast app and delete email, it IS deleted from the server.
Thanks!

I think more of a Mail application issue or a Mail application issue only.
This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app.

Why are my emails not deleting from all devices when deleted from one? I have iCloud set up and turned on. I have ipad2, iphone5 and a Mac. What am I doing wrong? Thank you

Why are my emails not deleting from all devices when deleted from one? I have iCloud mail set up and turned on. I have ipad2, iPhone 5 and a Mac desktop. What am I doing wrong? Thank you.

It depends on the type of email account you are using, not on iCloud. If you are using an IMAP or exchange account, when you delete from one device, it is deleted from all devices. If you are using a POP (POP3) account, it won't. (iCloud email, Gmail and Yahoo are all IMAP accounts.)

Deleted pop mail not deleted from server

mail retrieved from pop acct & deleted, and trash emptied, is not deleted from server, so it gets re-retrieved.
settings>delete from server> when removed from inbox, but the msgs are still on the server as viewed from the isp's web interface.

been there, done that;-}
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465
it seems mail.app is designed for imap, in that msgs can't be deleted when d/l'd by default, but must be config'd "when moved from inbox"

IPad Mail not deleting from server

Does anyone else have this problem? I have my mail accounts set so that they should delete emails from the server as soon as they are deleted from ipad. It doesn't seem to work though.. as I just came back home after a trip and all the dozens of email messages came flooding into my Mac inbox
Does anyone have any suggestions? Do I also need to delete the mail on the ipad's mail trash perhaps...

SO SORRY for not responding.... For some reason I have not been getting emails saying there are replies to this topic.
As it happened, I thought I had solved the problem, but I haven't...
In the settings for my email accounts, I am offered the option of my emails being deleted from their server as soon as I delete them from the iPad email inbox. However, when I choose this option, they are not deleted.
DAVID I do not have the setting that you describe available for my email accounts either... It seems that different setting options appear according to the nature of the email account that is being set up.
It is clear to me that the way I have set things up is correct for what I want though, as it's very clearly stated in Settings... It's just not happening....

IMAP option to not delete from server OR recommend alternate mail app?

Using POP in Windows computer and IMAP on iphone.
In the iphone, POP has the opton to "delete from server: never"
There seems no way to accomplish this in the stock mail app when using IMAP ?
Using POP on the iphone is not an option due to the longstanding issue of the Apple mail apps not sending a proper termination signal back. The mailbox remains locked until the server times it out for inactivity and cleans up the stale lock after 10 minutes. The result is "wrong password" on the computer if it then tries to retrieve during that period. It's a feature of POP by design to use a lock to prevent corruption caused by simultaneous access to the mailbox. BUT, BB,Android,Windows all handle this correctly so that their POP transaction (and the mailbox lock) only lasts seconds! Only ever see this persistent lock with Apple mail clients
The user likes to keep his phone inbox clean, he will delete messages as he deals with them as well as messages he is postponing to deal with on computer later.
Moving messages to a 'later' folder won't help, as that 'later' folder will not be available thru POP (for the computer)
They also don't want to use IMAP on the computer because they don't want their communications stored on the server any longer than necessary.
Can anyone recommend:
- Windows IMAP client which downloads all and keeps a local copy of inbox which does not synch with server inbox.
- Alternate mail app for iphone which allows "delete from device only // never delete from server "

That's not how IMAP works. If you want to keep the inbox clean, but not delete the messages, create folders and move the messages into them for later review.

Spam/Junk not deleting from server

Up until recently I have been using Entourage 2004 to view my half dozen different email accounts (some POP, some IMAP). I have a work desktop G5, a traveling MacBookPro and a PowerBook G4 at home. On one particular account the junk has begun flooding in.
In Entourage, I simply clicked on the envelope icon, clicked "delete from server" then deleted it from whichever computer I was running, and never again saw the offending email.
I switched to Mail in Leopard because I felt iSync would be a major help in bringing all computers together. I would have copies of sent mail as well as received mail, and so on.
The problem is: when I delete junk from one computer - it's still there waiting for me on another computer. I know this because if I run Entourage again, all the junk comes pouring back down the line.
How can I delete selected stuff from the servers?
Cheers,
SNaP!

I think more of a Mail application issue or a Mail application issue only.
This doesn't resolve the problem, but although a POP account can be accessed with more than one email client, a POP account is designed to be accessed with a single email client only. This isn't a problem with an IMAP account which is designed for this very thing.
Which Comcast app are you referring to? Is there a Comcast app via the iTunes app store? If so and you want to ensure messages are deleted from the server after being accessed with your iPhone, you need to use the Comcast app.

Some messages not deleted from server after downloading

We have about 1,000 mail users, all of whom use Apple's Mail app to retrieve their mail using POP. We've seen users' mailboxes on the server where not all messages have been deleted after downloading, even though the user's app has been configured to delete messages immediately after downloading. The strange thing is, undeleted messages appear in large non-contiguous blocks of time. Like there will be 100 messages from January, then 250 from July, and so forth.
Has anyone seen this behavior? Can anyone help me a) understand why this is happening and b) how to fix it? Thanks in advance to whoever can help.

Thanks- but I don't want the messages deleted when they are deleted from my Mac, I want them deleted when I download them. However, I just found the setting so I'm fine.
Thanks, again!
set delete from server when deleted from my mac in mail preferences
And if you want you could tell us a little more - like what type of account, what settings, etc

Excel file is not deleting from server

Hello expert,
                   I am creating excel file using jxl and in that file i am inserting table data. now the problem is that file is not deleting from the server.please give some suggestion so that i can delete from server .
Thanks and Regards
Kumar Rakesh.
IWDCachedWebResource cachedExcelResource = null;
      try
          String date = DateConvert(new Date(System.currentTimeMillis()).toString());
          String user_ex_form= wdContext.currentContextElement().getUser_excel_cfrom();
          String fileName = "CFormStatus"dateuser_ex_form+".xls";
          File f = new File(fileName);
          WritableWorkbook workbook =     Workbook.createWorkbook(f);
          WritableFont red = new WritableFont(WritableFont.ARIAL,     WritableFont.DEFAULT_POINT_SIZE, WritableFont.NO_BOLD, false, UnderlineStyle.SINGLE, Colour.RED);
          WritableCellFormat redFormat = new WritableCellFormat(red);
          WritableFont blue = new WritableFont(WritableFont.ARIAL, WritableFont.DEFAULT_POINT_SIZE, WritableFont.NO_BOLD, false, UnderlineStyle.NO_UNDERLINE, Colour.BLUE);
          WritableCellFormat blueFormat = new WritableCellFormat(blue);
          WritableSheet sheet = workbook.createSheet("C Form Status", 0);
workbook.setColourRGB(Colour.LIME, 0xff, 0, 0);
          workbook.write();
          FileInputStream excelCSVFile = new FileInputStream(f);
          cachedExcelResource =getCachedWebResource(excelCSVFile,fileName,
                                    WDWebResourceType.getWebResourceType("xls","application/ms-excel"));
          wdContext.currentContextElement().setRESOURCE(cachedExcelResource);
          workbook.close();
          f.delete();

Hi,
I just worked on same functionality where i used a button to create excel file with context data and save in local system.
Use the following code under a button, So on click of button you can directly get the excel file saved in to your desktop without saving on the server
String ordcaeno="000"sysdate".XLS";
String str = "";
for(int j = 0; j< wdContext.nodeZflash_File().size(); j++)
str =str"\n" wdContext.node<<ABC_File().getABC_FileElementAt(j).getRecord();
try
IWDCachedWebResource resource = WDWebResource.getWebResource
str.getBytes("UTF-8"), WDWebResourceType.UNKNOWN
resource.setResourceName(ordcaeno);
IWDWindow window = wdComponentAPI.getWindowManager().createNonModalExternalWindow(resource.getUrl(WDFileDownloadBehaviour.ALLOW_SAVE.ordinal()),
resource.getResourceName());
window.show();
catch(Exception ex)
wdComponentAPI.getMessageManager().reportException( new WDNonFatalException(ex), false );
Regards
Raghu

Email not downloaded from server

HI my iPhone 5 doesn't always let me open my emails. "Email not downloaded from the server" appears on random emails, usually ones with pictures?? help!!

This happens to me too from time to time. Seems to be connected to the size of the download attached to the mail and the fact that you are using the mobile data network. Try to use Wi-Fi instead, this works for me.

Email not deleted from phone

Hi,
when I retrive my email on my pc and the email is delefed from the pop3 server, the email on my phone is not deleted?
how can I solved this.
thx
Ad
Solved!
Go to Solution.

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
As far as I know, you need to configure your email account as IMAP if you would like to have them removed on the phone when they are deleted at your PC. If you're not sure about the settings for IMAP, I suggest that you contact your email provider which should be able to give you the right settings.
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If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Email not deleting off server

Anyone know how to make POP servers obey the preference in Apple Mail: Accounts > Advanced > Remove copy from server after retrieving a message: When moved from inbox. ??
This is the way I have all my mobile devices set with the hope that I can delete unwanted email once and not have to do it on each Apple device I have redundently.
My Mac Pro main computer is set to remove mail immediately which my POP servers obey.
The issue is when I'm away from my Mac Pro and want to check my mail delete once.
I know IMAP would obey this, but I have several email accounts and ISPs and want to have one set of folders and with IMAP I gather I'd have to store my email separately for each email account which is the one virtual for POP where I can store "On My Mac" in one set of folders on my Mac Pro, realizing I can't access them as if they were stored on a server using any device.

I have the same issue. Want to delete from iPhone and use the email on my computer to do all the detail work. Without it, until I can do the detail work on my computer, I will have thousands of emails piling up on my phone. I have tried setting up 2 file folders on my exchange server email; one called 'file' for filing certain emails and one called 'pending action' for those emails requiring more detailed work. It works - - but creates additional process steps each day. Even if I have already filed or done the detail work with the email on the computer, those emails still come to the iPhone. Again, creating double work.
Some smart and very organized person must have come up with an app to resolve this, don't you think?

Project Files Not Deleted From Server

Thank you in advance if you can help.
Application: Robohelp6/Server6 and earlier versions. Don't
know about 7 or 8.
Output: Webhelp Pro
Background: Whenever I delete a topic from the publisher and
publisher a project to our server, the htm file for that topic is
not deleted. I started calling them "ghost" files because they
should be dead and gone. Some users access these files following a
direct URL hence providing them with outdated information. They
don't normally appear in the application search results but
hyperlinks to them work until the file is removed.
I've tried different publishing options to get them removed.
Check for delete files and republish entire project. The only way I
found to get rid of them is to delete the file from the server
manually. Another option is to delete the project from the server
and republish everything.
Question: Can anyone explain what is going on and if there is
something I can to make sure they are automatically deleted when
publishing.

Welcome to our community, David
I don't believe anything in RoboHelp publishing will actually
ever delete files. It's my experience that any file that needs to
be removed from the server has to be accomplished manually.
So I know this calls into question what exactly does the
option "Check for deleted files" actually DO?" Am I right?
Here's the deal. Upon publishing, a list is created. The
first round takes longest as it is also creating the list. When you
publish again, files are compared to the list.
Need updating? Nope. Skip it and move on.
Need updating? Yes. Copy and replace the file.
The option to check for deleted files slows the process. The
process then becomes:
Need updating? Nope. Does it still exist on server? Yes. Skip
it and move on.
Need updating? Yes. Copy and replace the file.
Need updating? Nope. Does it still exist on server? Nope.
Copy the file and move on.
Hopefully that helps you better understand what is happening.
Cheers... Rick

Emails not deleted from IMAP server

For some days I have the problem that my emails which I deleted on my iMac in Apple Mail still stick on the IMAP server (web.de).
I didn't change any preferences in Mail. I double checked all settings.
This problem occurs in Apple Mail on the desktop only. Mail on iPhone does delete the emails on the server successful.
The other way around: When I delete an email on the desktop the same email disappears in iOS Mail too!!! But it still sticks on the IMAP server. Really strange.
The only way to get rid of deleted emails is to force the deletion via the Mail sidebar, right click on the account name and click the menu item "delete mails... " or so.
The support of my provider has no clue how to solve this.
Any idea?
Mail 8.2
OS X 10.10.2

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Thunderbolt-email not deleting from server

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