Thunderbolt not seeing devices

I have a newer imac with 2 thunderbolts and neither are seeing my HD or any other devices. What can I do?

Hello KazMusic,
Thanks for using Apple Support Communities.
Please follow the steps in the support article linked to below to troubleshoot issues with Thunderbolt devices connected to your Mac.
OS X Mountain Lion: If a Thunderbolt device isn’t working
http://support.apple.com/kb/PH11408
Take care,
Alex H.

Similar Messages

  • Cannot sync my iphone to imac after new hard drive install and time machine restore. Does not see device

    Had a new hard drive installed
    IMAC does not see iphone therefore cannot sync

    Did you already try these suggetions?
    iOS: Device not recognized in iTunes for Mac OS X

  • TC not seeing devices attached downstream via a ethernet switch

    I have a number of switches in my home network and for whatever reason the TC is not seeing the devices downstream. I assume the TC works like every other router in existence and should be just fine working with ethernet switches. The switches work great on my old buffalo wap/router and if I turn off the buffalo wap/router, move the ethernet cables to the TC (reboot TC, not reboot doesn't matter) all the network devices go kaput.
    Any suggestions would be great. I've tried everything turning TC off/on. Turning switches off/on, turning switch attached devices off/on. Nothing works. Plug switch ethernet cables back into the buffao wap/router and everything shows up just fine.
    Stumped.

    There are some issues which have popped up with the TC and some routers.. particularly that the WAN connection is not working correctly.
    Try using one of the LAN ports on the TC and see if that helps.
    Also open the Network utility in the computer and run the netstat scan .. it looks like this.
    Locate the TC on the computer that is having issues.
    Then ping it.. use the full domain..
    eg in terminal mine is ping tcgen4.local
    I think you should rename the TC to all smb names.. ie short, no spaces pure alphanumeric as it simply works better.
    Then if the TC shows up in the ping, mount the hard disk manually,
    In finder, Go connect to server and type
    AFP://TCname.local (use the full domain name of the TC from the netstat scan).. or use the IP you get when you ping it.. although that is going to keep changing unless you can lock it.

  • My solution to not seeing devices in Airport Utility & iTunes

    Since I let Airport Utility upgrade to version 5.4.1 I have had all sorts of problems seeing devices on my wireless network. From the PC desktop where the upgrade took place, iTunes could not see remote speakers on an AExp and Airport Utility could not see either my AExt or my AExp. I tried eveything I could think of; resetting devices, reloading older versions of software, turning off the firewalls, etc.. I talked with a very knowledgeable Apple tech-supt person for a long time.
    The overall configurations is deskyop PC w/ Vista; HP laptop w/ Vista; older IBM laptop w/ XP; Airport Extreme on 5 Ghz; Airport Express on 2.4 Ghz bridged to AExt. All PC were running NORTON 360.
    The solution at least for me:
    1) Upgraded iTunes to version 8.1 because I ordered a new 4 GByte Shuffle. Not here yet, it actually shipped directly from China via FEDEX currently in Memphis.
    2) Then I noticed if I turned off NORTON 360 firewall I could see remote speakers in iTunes.
    3) Tried Airport Utility, with firewall off, I could see AExt & AExp. This despite with iTunes ver 8.0 I had tried the same thing without success. Yes I know I did, I worked for over 40 years in computer field, so when trying to diagnose / solve a problm I keep very detailed notes.
    4) Then started researching NORTON 360 and discovered a very new release version 3 had come out in last week or so. It got very good reviews in terms of new features and speed enhancements on the internet.
    5) The price was right, free if you have an active subscription for NORTON 360. I downloaded it and installed it. All issues immediately went away. Please read I am now a happy camper. Installed it on the other two laptops same result. They claim it will install in less than 1` minute. Not quite, but pretty fast. It also speeds many things up, like itunes loads in a reasonable time. It actually seems to be Apple aware.
    6) This site reviews 360 version 3 and points you to how to download. http://thetechangel.com/blogberry/2009/03/norton-360-version-3-out-now-plus-good -news-for-existing-users/
    7) Life is good! I have no affliation with Norton, just have used their products for a long time.
    Try it, I hope it wqorks for you.

    After a factory default reset, the AirPort will broadcast an unsecured wireless network with a Network Name of something like: Apple Network NNNNNN
    Can your computer "see" this network? If so, be sure that you connect to it first before attempting to access it with the AirPort Utility.
    If your computer can connect to this network, but it is still unable to access it with the AirPort Utility, try temporarily connecting the computer to the Extreme using an Ethernet cable.

  • Airport Utility does not see devices

    Ok... this started because i noticed that iTunes was not seeing my remote speakers connected to the airport express... so i start looking into it. Mind you, the whole time i am connected to my wireless network. I have an airport extreme that is connected to the cable modem and an airport express on the other side of the apartment that has the speakers connected to it. My wife's laptop sees both devices, as does the iMac... when i run airport utility on both, no problems. However, when i run it on my MacBook Pro... nothing, i rescan and rescan.... and nothing.
    Any ideas on what i should be looking at?

    Me too- but I have a Leopard G5 tower that can still see the Airport Express (g) and I have a Tiger MacBook that can also see it. Both can see it via the utility and via iTunes. But my Leopard MacBook Pro cannot see it for either service, though my connection still works. When I restart the Airport, I can briefly see it in the Utility, but it never reads the config and just spins forever. I've reinstalled the utility, but no dice.

  • ITunes 10.2 Upgrade fix temporary. Fix to iTunes 10.2.2 by uninstall Apple Mobile Device Support and install AMDS from 10.0. Worked only to fail in 5 days. iTunes back to very slow to open and will not see device (iPhone) connected. Sorry

    I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.

    Hi Erik,
    Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
    1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
    2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
    3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
    4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
    5. It should ask you if you want to repair or remove... choose remove.
    6. REBOOT your PC.
    7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
    8. Plug in your iPhone.
    If all is well iTunes should automatically start and start syncing your iPhone.
    Goodluck all!
    Cheers.

  • Windows 8 64 Bit and iTunes not seeing devices

    Trying to get Windows 8 itunes to see my devices, have done uninstall and reinstall but seem to not have got Apple Mobile Device Service. Also with iPhone tells me to uninstall and reinstall 64 bit system which is what I have downloaded. Any help apreciated

    Hi PhantomAus,
    Thanks for the question. Based on what you stated, it seems like iTunes is not recognizing an iOS device. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • Map Loader not seeing device :(

    installed Nokia map loader v2.0.2, i got my N95 connected via USB and on PC suite mode, but i get the "waiting for device" message in map loader, also in bottom left corner it says "no drive selected". Tried it with Maps running, same result, i've got like 300Mb free space on card, but i doubt thats the issue. Help please
    Message Edited by homz on 12-Oct-2008 09:50 PM
    Solved!
    Go to Solution.

    http://img88.imageshack.us/img88/9703/mloadye7.jpg
    http://img300.imageshack.us/img300/7402/dirmv2.jpg
    reinstalled Maps, reinstalled Map Loader, removed card, restarted phone, still nothing...i just cant find any logical explanation
    EDIT: i've got XP sp3
    Message Edited by homz on 12-Oct-2008 10:30 PM

  • I am trying to restore my iPad but when I go to iTunes I do not see "devices" as I was told to look for.

    I cannot find devices on iTunes to restore my iPad.

    Choose "Show sidebar" from the "View" menu.

  • HOw to see device

    Hi all trying to use the new itunes but can not see device, in the older version there was a list on left hand side of screen where device would show up when pluged in now I dont see this at all are there any keyboard command to bring this up or something else, Thanks in advance
    Bill

    Top right of the itunes window next to library/store button you should see a devices tab!
    hope this helps!
    Or if you cant see this VIEW>show sidebar and check if its in the list on left!

  • Can not see the device net Master Interface in my project.

    Can not see the device net Master Interface in my existing project. Need to Modify exististing code. Can not recomiple and create exe file after making changes. Error says the vi's are broken. Tried re-installing industrial communications for device net but get an error saying a newer version is already installed. Do I need to plug my computer into the device net scanner to fix this?

    Assume the installation disk is an OS X disk? If it's the original one that came with the system (grey-colored disk versus black retail disk) have you tried to hold the alt key down when you boot? This would allow you to choose the Apple hardware test. If you can do this, choose the Apple hardware test, click the arrow to the right, and when prompted choose the extended test. Does that give you any errors or messages about a hardware problem?
    Are you able to hold the C key down when you reboot, to boot off the installation disk?

  • I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

    I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

    Rented movies downloaded to an Apple TV can't be transferred to any other device.
    (86941)

  • I have a new Toshiba Thrive tablet and do not see it on the list of tested, supported, or unsupported devices. Will Firefox work on my tablet?

    I have a new Toshiba Thrive tablet and do not see it on the list of tested, supported, or unsupported devices. Will Firefox work on my tablet?

    You should be able to find Firefox by searching for it in the Android market on the device.

  • Logic does not see my hd omni as an input device. Any ideas?  I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

    Logic does not see my hd omni as an input device. Any ideas?  I've been told to reinstall logicpro - but apple won't let me because it says its already installed on this machine.

    I'm having the same issue with a file called IMG_2353.MOV that was imported into iPhoto from my iPhone and also have to manually select the items to import (so the rogue file doesn't error everything out). I've tried using Image Capture to locate/delete the file directly from my iPhone, but even though I can SEE it in Image Capture, I can't delete it or anything. This is VERY frustrating! My friend/Apple guru's only suggestion was to backup my phone then restore it through iTunes. Risky but should do the trick. I'm too scared to try, though!

  • Mid 2010 Macbook Pro does not see other devices in airdrop

    Hi,
         I am able to turn on airdrop. There are no restrictions preventing me seeing other devices or them seeing me. I am unable to connect with my iPhone 5 or IPad air 2 in airdrop. Any suggestions to resolve this issue?
    Thanks,
    Andy

    There are none. A pre-2012 Mac will not see iOS devices in AirDrop.
    (119470)

Maybe you are looking for

  • Problem with NetWeaver Trial install on Windows Vista

    When I click on the installer in start.htm, following message appear.. The installer had to update some MicroSoft runtime libraries. For correct operation, a system reboot is required. Do you want to reboot now? After I reboot the machine and click o

  • Imac printing wirelessly  from an existing pc network

    I have a wireless network already set up in my home, my main pc is a win xp pro xomputerhave a laptop that already prints wirelessly thru it... thinking about adding an imac .. will that be able to print wirelessly too, my printers are both HP's and

  • Firefox5 crashed my Mac - where can I submit the traceback?

    I found my iMac was unresponsive. After a forced restart the OS X problem report identified firefox-bin as the cause. Here is the traceback - not sure how to provide it to Firefox developers: Interval Since Last Panic Report: 269066 sec Panics Since

  • Two curiosities:  file 'type' and Nikon window on Import

    Can anyone tell me why, when I run my cursor over an image file, it shows not only the dimensions, date, camera and size but also the "File type" as Jasc After Shot Picture? I uninstalled all Jasc programs and files after getting Lightroom. Still, th

  • Wily introscope 8.2.2 service not starting

    Hi All, I have recently installed wily introscope on our new solution manager server, other than a few issues with modules the manager starts up without problems from a command line. When I try to start the manager as a service the wrapper applicatio