Thunderbolt port on MBPR wont mount external drive

I have a 2012 MBPR and the thunderbolt port wont mont an external drive?  I have returned the drive and tried again with another with same issue. any ideas? update says everthing is up to date.

I don't know a thing about the Buffalo drives... it gets good reviews at MacMall... if I were you I would exchange the drive - there may be a simple problem with the TB cable. Or you may have just gotten a dud. One reason that I stick with the LaCie drives is that I've always had good luck with LaCie in general and, having had good luck with the 4TB, I went ahead and purchased the 8TB. I don't know that MicroCenter has LaCie drives but do know that Apple Stores carry them... but I would, at least, get an exchange for your Buffalo and see if that solves the problem.
Good luck,
Clinton

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