Thunderbolt stop working for some seconds

I have a Macbook PRO Retina 15'' Early 2013 and I have the problem that one of the two thunderbolt stop working for same seconds.
I often use both ports: one for ethernet and the other for external monitor through DVI.
If I am using the ethernet in the problematic port, until a random time (between 10 minutes or 8 hours) my mac disconnects from the network. I have to pull out and in the adapter to restart the connection.
If I am using the DVI adapter, sometime the monitor is seen as disconnected and after 2-3 seconds it is again reconnected.
Can be an hardware problem or only software?
Thanks

Yes.
Have been added a lot of different other problems: not respond after stop, Wi-Fi and Bluetooth not working or not usable, usb disconnections, kernel panic, sometime is impossible to reboot...
The Apple support has decided to change the mainboard.
I am disappointed on how Apple is managing my problem, because they have told me wrong procedures. They have not proposed to me anything to apologize for the wrong information given... I have ever thought that the customer policy for Apple is different from other company and I was very excited to buy my first macbook.
I have bought a macbook that costs over 2200€ and the only solution is to wait at least 5 working days for repair: I need for work, not for fun...
My old Dell costs less that 1200€ and offers, with the same cost of an Apple care, a repair service in 24 hours and accidental damage assurance.
I hope they can restore the good opinion that I have build in my brain and destroyed in 3 days...

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