Thunderbolt to FireWire adaptor/Bad connection?

Has anybody had the same matter as I have? Please let me know!
'Thunderbolt to FireWire Adaptor' I bought doesn't properly fit in the Thunderbolt socket of my Macbook Air (that Thunder mark on it).
It does a half of it and doesn't go deeper. I'm sure any info of photos and videos I saw online that people uploaded look it fits in all, but mine doesn't.
Is this normal? One I found on Apple Support Community says
'Be wary of the bad connection with the adaptor though, it falls out with the slightest movement.'
It sounds like talking what the same I have. If it's so, I can use it even it properly not goes in? or I can claim the tech support?
If anybody knows info, please let me know! Will appreciate it. Thank you!!

Yikes, that's sad to hear.
I can't test it, no TB here, but are all these drives self AC powered, ie. no bus powered drives?

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