Thunderbolt - will not download Comcast POP3 email on 4G LTE but will on 3G
As the title suggests, my Thunderbolt will not download email from my Comcast POP3 account when the device is in the following mode:
Network Mode: LTE/CDMA
(which in my area generally always puts me in 4G mode. This problem only happens in 4G mode.)
However, as soon as I switch the phone over to
Network Mode: CDMA Only
...to force the phone back into 3G mode, then it immediately begins to download my mail.
I have had this phone for at least a year, and have never had this issue until just recently, about the last two weeks. It suspiciously started right about the same time that Verizon updated the phone software (OTA) to version 2.11.605.19 710RD. I cannot swear that this is the cause, but nothing else on the phone has changed and they both seemed to have happened around the same time. Right about when this update took place, my emails stopped downloading.
I have been troubleshooting settings and researching this issue now for 2 days. No, my POP3 settings are not incorrect, I'm sure of it. They have always worked exactly as I have them now with no issues. Comcast has not changed anything on me in the last month. And my settings match what everyone of the experts online say they are supposed to be. Plus, the only time those settings don't work is when I switch to 4G (now with the new software version). The phone also accepts my settings as well, and when bad settings are input I get errors.
Additional info: I have 2 of the troubled Comcast POP3 accounts on the phone (that both stopped working simultaneously), I have 1 other POP3 account on the phone that has never had any issues and continues to work flawlessly, 1 Yahoo (IMAP) account on the phone that has never had any issues and continues to work flawlessly, and I have 2 Gmail accounts on the phone that have also always worked flawlessly. Just the Comcast accounts stopped, and only just recently, and only with switching from 3G to 4G. All emails, nothing to do with large attachments (I don't download them).
Has anyone else with Comcast POP3 emails experienced anything like this? Anyone got a cure? Of all the threads I have read about people not being able to download Comcast emails on their phone, none of them mentioned trying to switch the network between 3G and 4G. That seems to be my issue here.
I've actually just bought a new 4G phone (waiting for delivery), but not sure if the new phone will resolve any of this. In the meantime I have to use 3G to get my emails which defeats the whole purpose of me having a 4G phone.
For anyone following this discussion. I am working in York, PA today and decided to test this whole thing from this location. It worked perfectly.
So add this to the equation, it definitely has something to do with the current location of the 4G network. I tested this problem this morning in Baltimore and it still wasn't working. In York, 95 miles away, it works.
Verizon Wireless, can you please comment and state what you are looking into if anything?
Similar Messages
-
I got a iphone 5 but it does not work on my MacBook with Mac OSx 10.5.8 it says i need OSX 10.6.8 but it will not download because I need OSX 10.6 but it would load either. How do I get the older operating system to work with the IPhone5?
You don't. Since you have an Intel Mac, buy a Mac OS X 10.6 DVD from the online Apple Store.
(71894) -
How to configure Mail app on mountain lion to not download all my emails in hotmail server. I need only just 1-2 weeks
Try going to the web based site and see if you can set up a temporary folder there. Move anything you don't want to download to that folder.
-
Pre not downloading from both email acounts
I am using Outlook Express on my desktop and have two email accounts. I've had the Pre for 4 months and it worked perfectly, but lately, the Pre downloads all messages from the main account but not my sub-account. It also seems to re-load messages I've deleted. Anyone encounter this before?? Thanks...
Post relates to: Pre p100eww (Sprint)Have you tried a automatic setup for both accounts? If not try that. You will need to delete and recreate the accounts though. The automatic setup should setup the accounts as IMAP. This is free for Sprint customers and yahoo.
-
I photo not sending on pop3 email on iMac
When in iphoto I am able to send photo with gmail but not with my pop3 account with madasafish.com any reason why not?
Troubleshooting extensions and themes
* https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
-> click '''Firefox''' button and click '''Options''' -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''Permanent Private Browsing mode''' -> place Checkmarks on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search and Form History 4) Accept Cookies from sites -> click '''Exceptions...''' button -> type the addresses of the websites from which you want to Allow Cookies to be stored e.g. '''login.live.com''' , '''hotmail.com''' , '''live.com''' , '''msn.com''' , '''mail.yahoo.com''' , '''yahoo.com''' , etc. -> click '''Allow''' for each, One by One 4a) Accept Third-party Cookies -> '''Keep Until : select''' '''They Expire'''
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> click '''Firefox''' button and click '''Options''' -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
-> Click OK on Options window -> Restart Firefox
Check and tell if its working.
-> When you use '''Clear Recent History''' make sure NOT to select '''Cookies, Forms and Search History, Active Logins, Site Preferences'''
* https://support.mozilla.com/en-US/kb/Clear%20Recent%20History#w_what-things-are-included-in-my-history -
MacMail 6.3 Is Not Receiving My Pop3 Emails
Just recently, my Pop3 email accounts are not being received by MacMail 6.3 on my MacBook Pro. All the connections are good and the mail is sitting on my Webmail accounts but NOT tranferring to MacMail.
How can this be rectified? Is there a limit to the number of emails in MacMail? Is there a limit to the size of the total emails in MacMail?You are welcome. I hope everything continues to work. Computer frustration isn’t one of my favorite pastimes.
-
When I try to download intunes 10.2, it will not download.
Restart your computer to make sure iTunes isn't running, then try downloading it again.
Regards,
Michael -
After the app would not download I tried to reinstall several times. I keep getting a popup that says to go to iTunes and synch to install but this has been no help.
Do you have enough room on your iPad for the app?
Has the app downloaded to your computer/in iTunes?
In iTunes, is the app selected as one to be synced to your iPad?
MotionMan -
I can not get my pop3 email to work on my iphone4s
I am trying to get my pop3 email to work on my iphone. I have set up the incoming and outgoing servers the same way they are on my computer where it all syncs to outlook.
Any ideas?Do you have any security software installed, blocking these ports? http://support.apple.com/kb/TS3125
-
10.8.2 Computer will not download attachments from Email
My email will not let me download any type of file, I belive it is because I stupidly deleted my maildownloads folder. it says:
"Mail was unable to save the attachment “whatever file” to disk. Verify that your downloads folder exists and is writable.
How do I remake this folder or this that not the problem?
-Thanks for the help.Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it, then copy it to the Clipboard (command-C):
~/Library/Containers/com.apple.mail
Quit Mail.
In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Relaunch Mail and test. If the problem is resolved, you'll have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically. -
Will not upload new pop3 emails, only old emails
When I googled this there seems to be lots of complaints about this but few answers and it happens for various email providers Yahoo etc. My happens to be an embarq account.
I set up the account on the iphone 4 with no problem. However, when i fetch more emails I do not get new emails. Using my pc, I can see the new email but my iphone refuses to grab them.
A new email has not appeared on my phone in over 24 hours. If I increase the number of emails that the iphone fetches from 25 to 50, then it pulls 25 emails that are even OLDER than the ones I already had.
I've tried deleting and adding back the account on the phone and that did not work. I confirmed the ports and setting with the embarq folks.
I do not check the email using the PC often so I have not gotten the message on the iphone about being locked out.
Oh, like others I can send emails with no problem.
Thanks in advance.Hi ..
Try using Chrome -
My audiobook which I purchased will not download
Hi there Otraveling,
You may find the information in the article below helpful.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
-Griff W. -
I have no idea ahow to fix this. I read the troubleshooting tips, but I do not understand it at all. I am 68 years old and i am elf tought o computers, so much of that stuff is greek to me. I really need help here please! thanks
Please refer to https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
Regards
Rajshree -
Can anyone help me - I am trying to download and set up icloud on my new iphone 5c plus my new acer pc and it keeps blocking me by giving me a message that I cannot be verified and to check my email account for a message and instructions .....but a message never gets sent to my email account. How do I conquer this?
Hello, lyndabneedshelp.
Thank you for visiting Apple Support Communities.
I would recommend reaching out to us via the link below to assist you with this issue.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
looking fro help to get new version of itunes downloaded on imac that is running snow leopard and trying to update to lion but cannot find the mac app store.
App Store is an application in Applications folder on your hard disk.
But what error do you get, when trying to update iTunes? That should be possible in Snow Leopard too!
Maybe you are looking for
-
Yosemite: How do I get back from full-screen to original window size?
Okay, so today I used iPhoto for the first time since I reluctantly upgraded to Yosemite on Friday. iPhoto is one of the few apps I often take into full-screen mode, and so obviously I noticed today that they've kindly taken away the full-screen arro
-
in submit there is an option for dynamic selections like .....WITH FREE SELECTIONS texpr any one pls explain regarding this pls with example
-
Associate a image with a pdf file
i wish to associate an image to a pdf file for my web site
-
Wireless transfer of a slide show
Hi there everybody, I recently got myself a Toshiba TDP-TW95 data projector or beamer. The software provided is some kind of "Wireless Utility", exe postscript. Yes, i know this is Windows based stuff, which doesn't work on a PowerPC G5 Mac. All the
-
Outlook 2010 vs 2013 - BITS + OAB download
Has the process/protocol by which Outlook downloads the OAB from Exchange via send/recv >> send/recv groups >> download address book changed from Outlook 2010 to 2013? I stumbled onto the fact that our BITS policy was actually killing OAB downloads