Ticket Key Store - Serial Number is : 0

Hi,
In our Production Portal Server ( Cluster HA Environment ), we have the TicketKeystore certificate with the Serial Number as 0.
WE tried to re create the same for getting serial number assinged, but its not working.
When we download this certificate in to R/3 it is successful.
But during the Connector test in System Landscape for SSO we are getting the error.
Is this error is due to the serial number blank or ?
in our development server we have the serial number.
Any Help.
Thanks & Regards
Sumanth

To reset the serial number, you must delete the TicketKeystore view then restart the J2EE (that will regenerate the TicketKeystore view and SAPLogonTicketKeypair[-cert].
Sean

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