Tidal Connection to db

Is it possible to change the password for Tidal Schema and update it in the connectivity?. We do not want to keep the standard password and not sure where to update the changed password in the setup. Anyone has done this?
Thanks,
Raj

Yes, this is possible and assuming your running TES 5.x in the reference guild.pdf page starting on page 508 has the instructions to make the changes.
Before changing the database password, stop all masters and close all clients. Be sure to run the SaPasswd utility on all client and master machines.
Any utility or client connecting from a single workstation to multiple databases must use the same database password.

Similar Messages

Agent Lost Connection Alert

Hi,
How will I set up an email alert whenever the agent lost connection to the master?
Thanks!

The master looses connection to the agent not the other way around.
We use SCOM (replace with whatever tools is appropriate to your platform) to monitory that the Tidal master services and Tidal failover services themselves do not go down.
Keep in mind you'll need to work with your mail administrator to add your Tidal servers into an SMTP mail message allowed if working with Exchange.
Two system events you should define for every Tidal master are:
1) se public connection status - one action email followed by an alert action (Security Level=Warning) :
An error alert has been generated for an unplanned connection outage:
Job Connection Name: <SysConnect>
Job Agent: <JobAgent>
Status: <JobStatus>
2) se admin failover complete - define a system event on Backup master took over with an action email associated titled "Failover Notice on <SysDate.M/d/yyyy>" with message as follows:
The primary Tidal master has failed over to the backup Tidal master.
Before the end of the next business day, investigate the reason and as soon as practical restore service to use to the primary Tidal master.
Tidal Administrator
For our connection messages down, we use something like this:
Subject=FYI: Connection Down: <SysConnect> on <SysName>
Message:
The Tidal connection mentioned in the subject line has gone down, please investigate.
Possible Root Causes:
1) maintenance was performed without a defined Tidal outage when a server or service was brought down.
2) server or service is down ( remote into your server to verify if the server is down, is so, escalate with Infrastructure ext ZZZZ rather than with our Tidal Administrators )
Take appropriate action contacting a Tidal Administrator or Infrastructure Administrator as necessary if the connection remains inactive for more than 15 minutes.

Error message when submitting PS job in Tidal

Did anyone see this error message? I submitted a PeopleSoft job and got this message
org.apache.xerces.dom.ElementNSImpl cannot be cast to org.w3c.dom.html.HTMLAnchorElement
All I can find in the log is where it changes the status to 66, Error Occurred. Is it Tidal or PS?

Thanks Lumi
I hope its working fine with you, my client is thinking about upgrading their PS from 9.1(PTools 8.50.10) to PS 9.2(PTools 8.53) and I wanted to make sure that TES can still talk to the new PS env with no issues.
Seems i also need to research Informatica as well, as we have WS connection between Infomatica and the PS env. do you have Informatica as well? if so, is everything working as expected.
appreciate this Lumi.
Thanks

Transporter - Basic installation and connection questions

We have never used or installed the Transporter before. We are currently using Tidal 5.3x and are upgrading a sandbox environment to 6.2. I have looked at all the transporter documentation I can find and am still missing some very basic questions - plus I cannot get the "help" option in transporter to work.
WHERE do you install the Transporter and why? CM Server? Master Server? Desktop? If it is on a server, then does the user that runs it need to remote the server in order to user transporter?
I have attempted to install on each of the above, but cannot establish a connection. When I click "test" I get error "Failed to Connect [Login failure with responseCode [404]]What should I be entering in each of the following Connections fields? My comments indicate what I have assumed/attempted to enter and received the error above.
Connection name - just a given name to a connection? aka TESSandboxMaster
Server Name - what server? master? Is there a specific format this needs to be in?
DSP/Plug in name - I found a dsp file on my CM Server named TES-6.0.dsp - should I put TES-6.0 here?
User - network user that is a Super user in Tidal? aka networkname\superuser?
pwd - windows pwd for that user?
Thank you for any help you can provide.

Hi Patricia,
1. The Transporter is installed on the Client Manager - the CM is essentially a web server to handle client requests, perform sacmd commands, and utility for transporting jobs from one environment to another. A Tidal user would have to be granted rights to Move Jobs to Production, and I believe Tidal user has to be able to sign on to the CM as well.
2. I've reviewed an older copy of the transporter user guide 6.1 provides instructions on how to complete those fields:
To create a connection: (on page 32)
In the Connection Name field, enter the name for the connection file.
In the Server Name field, enter the name of the Client Manager machine.
In the DSP/Plugin Name field, enter the master instance name.
The master instance name is the TES DSP or Plugin name. This is displayed from the Web UI in the Master Status pane.
In the Server Port field, enter the listening Web Service port used by the Tidal Web Client. The default is 8080 for non-secured connections and 8443 for secured connections.
In the User and Password fields, enter a valid Enterprise Scheduler user name and password.
Select the Secure HTTP option if you want to connect securely through the HTTPS protocol.
This option is enabled only if Transporter has been configured for secure
connections. Figure 8 is an example of Transporter not configured for secure
connections.
BR,
Derrick Au

SFTP MGET of large files fails - connection closed - problem with spool file

I have a new SFTP job to get files from an FTP Server. The files are large (80mg, 150mg). I can get smaller files from the ftp site with no issue, but when attempting the larger files the job completes abnormally after 2 min 1 sec. each time. I can see the file is created on our local file system with 0 bytes, then when the FTP job fails, the 0 byte file is deleted.
Is there a limit to how large an ftp file can be in Tidal? How long an ftp job can run?
The error in the job audit is Problem with spool file for job XXXX_SFTPGet and an exit code of 127 (whatever that is).
In the log, the error is that the connection was closed. I have checked with the ftp host and their logs show that we are disconnecting unexpectedly also.
Below is an excerpt from the log
DEBUG [SFTPMessage] 6 Feb 2015 14:17:33.055 : Send : Name=SSH_FXP_STAT,Type=17,RequestID=12
DEBUG [SSH2Channel] 6 Feb 2015 14:17:33.055 : Transmit 44 bytes
DEBUG [ChannelDataWindow] 6 Feb 2015 14:17:33.055 : Remote window size decreased to 130808
DEBUG [PlainSocket] 6 Feb 2015 14:17:33.071 : RepeatCallback received 84 bytes
DEBUG [SSH2Connection] 6 Feb 2015 14:17:33.071 : ProcessPacket pt=SSH_MSG_CHANNEL_DATA
DEBUG [SFTPMessageFactory] 6 Feb 2015 14:17:33.071 : Received message (type=105,len=37)
DEBUG [SFTPMessageStore] 6 Feb 2015 14:17:33.071 : AddMessage(12) - added to store
DEBUG [SFTPMessage] 6 Feb 2015 14:17:33.071 : Reply : Name=SSH_FXP_ATTRS,Type=105,RequestID=12
DEBUG [SFTPMessage] 6 Feb 2015 14:17:33.071 : Send : Name=SSH_FXP_OPEN,Type=3,RequestID=13
DEBUG [SSH2Channel] 6 Feb 2015 14:17:33.071 : Transmit 56 bytes
DEBUG [ChannelDataWindow] 6 Feb 2015 14:17:33.071 : Remote window size decreased to 130752
DEBUG [PlainSocket] 6 Feb 2015 14:17:33.087 : RepeatCallback received 52 bytes
DEBUG [SSH2Connection] 6 Feb 2015 14:17:33.087 : ProcessPacket pt=SSH_MSG_CHANNEL_DATA
DEBUG [SFTPMessageFactory] 6 Feb 2015 14:17:33.087 : Received message (type=102,len=10)
DEBUG [SFTPMessageStore] 6 Feb 2015 14:17:33.087 : AddMessage(13) - added to store
DEBUG [SFTPMessage] 6 Feb 2015 14:17:33.087 : Reply : Name=SSH_FXP_HANDLE,Type=102,RequestID=13
DEBUG [SFTPMessage] 6 Feb 2015 14:17:33.087 : Send : Name=SSH_FXP_READ,Type=5,RequestID=14
DEBUG [SSH2Channel] 6 Feb 2015 14:17:33.087 : Transmit 26 bytes
DEBUG [ChannelDataWindow] 6 Feb 2015 14:17:33.087 : Remote window size decreased to 130726
DEBUG [PlainSocket] 6 Feb 2015 14:17:33.118 : RepeatCallback received 0 bytes
DEBUG [SFTPChannelReceiver] 6 Feb 2015 14:17:33.118 : Connection closed: (code=0)
ERROR [SFTPMessageStore] 6 Feb 2015 14:17:33.118 : Disconnected unexpectedly ( [errorcode=0])
ERROR [SFTPMessageStore] 6 Feb 2015 14:17:33.118 : EnterpriseDT.Net.Ftp.Ssh.SFTPException: [errorcode=0]
ERROR [SFTPMessageStore] 6 Feb 2015 14:17:33.118 : at EnterpriseDT.Net.Ftp.Ssh.SFTPMessageStore.CheckState()
ERROR [SFTPMessageStore] 6 Feb 2015 14:17:33.118 : at EnterpriseDT.Net.Ftp.Ssh.SFTPMessageStore.GetMessage(Int32 requestId)

I believe there is a limitation on FTP and what you are seeing is a timeout built into the 3rd party application that tidal uses (I feel like it was hardcoded and it would be a big deal to change but this was before Cisco purchased tidal) there may have been a tagent.ini setting that tweaks that but I can't find any details.
We wound up purchasing our own FTP software (ipswitch MOVEit Central & DMZ) because we also had the need to host as well as Get/Put to other FTP sites. It now does all our FTP and internal file delivery activity (we use it's api and call from tidal if we need to trigger inside a workflow)

Tidal Transporter Automation

We are using Tidal version 5.3.1, we want to automate the process of job migration through Transporter by runing it into batch mode.
I have created a job with the help of the information provided in Transporter help however when i am runing that job it goes into Active status for long as if its hung into that status. Need to know if any one is using Transporter in batch mode or there is any way we can automate the migration process.
Thanks

Thanks Parul, I was able to solve my issue of the job hanging by using a runtime user that had super user access for the connection.
I've noticed something else regarding passing parameters on the command line versus the selection file. The "Running Transporter in Batch Mode" documentation implies that you can override what is in your selection file by passing the source alias, destination alias, and mapping file as paramters on the command line, however this does not work for me.
If I have the values in both places, the transporter always takes the values from the selection file. I was hoping to create the selection file once, and then override the source alias, destination alias, and mapping file on the command line as I migrate the same jobs from DEV --> QA --> Prod.
Have you had a similar experience overriding values on the command line?

Tidal Transporter

Any one else using transporter to move between non-prod and prod environments? Any "best practices" you can offer?

There should be a new version for 6X but I can't find anything on Cisco Site
Some of the Best Practices Above are 5.3.1 specific
Many issues are fixed in 6X like multiple concurrent connections
Transporter Best Practices 5/25/2011
Remember that Transporter uses a client connection license, so don’t leave it connected.
Create a mapping file for each environment that may be shared.
If you have two masters (one production and one test), you will have two mapping files, one from test to production and the other from production to test.
The mapping files reside on the network drive, along with the log files and saved transport selections.
Always prompt for a map update. This is set in the configuration.
Copy jobs to production as disabled if they are new jobs.
Manually enable the new jobs after transport to the production environment via the Client.
Existing jobs should always be copied in the same state that they are in production. If you copy an existing enabled job as disabled, the job will be removed from the existing schedules until you enable the job via the Client.
Save selections for jobs/groups that are constantly being transported. These files should be kept in the same location as the mapping files.
Archive activity logs. Make sure that the activity logs on the shared network drive are backed up. You will need to decide what your retention policy is and take action to implement it. Transporter does not maintain the logs after they are created.
Disable auto select dependencies for jobs with complex or many dependencies to enhance performance. All the auto select options should be configured in the off position. Turn them on only when needed. Remember to turn them off again after use.
To replace an existing job in the production environment, use the “includes duplicates” option in Transporter. This can be done in the configuration or by right clicking in the transport console when you have Jobs/Groups selected.
Avoid changing the effective date when transporting jobs unless you want all the jobs being transported to have a future start date. If a job is required to be scheduled in the future, use the TIDAL Client to schedule the job after the transport
Commit / rollback option in the configuration should only be used when no other users are creating jobs with the Client. This option may lock other users that are using the Transporter or the Client.
Transport your scheduling types based on the following sequence:
Calendar, Variables, Resources, and Job classes should be transported before all other items.
Actions must be transported before Events, with the exception of Job Actions. They can only be transported after the Job that they are putting into the schedule has been transported.
Jobs/Job Groups must be transported after all the other types have been transported.
Set restriction security on non-super users in the Client via the General Category in the Security Policy – “Move Jobs to Production” or “Move Own Jobs to Production”.
Transport Archive should be enabled in the configuration. This will enable you to back out a change if needed. This is done by using the Client to remove the newly transported job, and renaming the Archived job name and changing the parent group to the correct location in the Job Definitions.

Failed to connect to VMware web service: Invalid keystore

Hi,
We have a CPO 2.3.1 that refuses to connect to vCenter (see log extract at the end of the post).
We recently changed our vCenter server (part of an update to 5.1).
We tried following workarounds:
remove and add all platform elements from the portal using SE services
re import automation packs (the 4 from the Starter Edition v2.3.1.38)
re set the keystore password
No change at all...
Would you have a clue on how to correct that?
Thank you.
Regards,
Pierre
||235|2012/10/02 15:46:21.667|6072||||WCF: <TraceRecord xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord" Severity="Error"><TraceIdentifier>http://msdn.microsoft.com/en-US/library/System.ServiceModel.Diagnostics.TraceHandledException.aspx</TraceIdentifier><Description>Handling an exception.</Description><AppDomain>Tidal.Automation.Server.exe</AppDomain><Exception><ExceptionType>Tidal.Scheduler.Common.Communications.CommunicationException, Tidal.Scheduler.Common, Version=2.3.0.0, Culture=neutral, PublicKeyToken=fba593b23cf207cd</ExceptionType><Message>The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.</Message><StackTrace>   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.&lt;&gt;c__DisplayClass1c.&lt;PerformServerAssistedOperation&gt;b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</StackTrace><ExceptionString>Tidal.Scheduler.Common.Communications.CommunicationException: The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.&lt;&gt;c__DisplayClass1c.&lt;PerformServerAssistedOperation&gt;b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]&amp; outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc&amp; rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)</ExceptionString></Exception></TraceRecord>
||236|2012/10/02 15:46:21.667|6072||||An exception that was not of type RhapsodyException was caught while a webmethod call was being made. This exception has been caught and genericized.
||237|2012/10/02 15:46:21.667|6072||||EXCEPTION (Tidal.Scheduler.Common.Communications.CommunicationException): The attempt to connect to (VMware vCenter Server (603)@VMware vCenter Server (603)) has failed due to following error: Failed to connect to VMware web service: Invalid keystore.
Stack Trace:   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation, TargetConfiguration target, RuntimeUserConfiguration runtimeUser)
   at Tidal.Automation.Server.JavaAdapterBase.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.<>c__DisplayClass1c.<PerformServerAssistedOperation>b__1b(IAdapter adapter)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction, Int32 remainingRetries)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action, Boolean haltingAction)
   at Tidal.Automation.Engine.Core.AdapterLifecycleManager.PerformAdapterAction(Guid adapterId, AdapterAction action)
   at Tidal.Automation.Engine.Core.Adapter.SuspendableAdapter.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Engine.Core.AdapterSystem.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at Tidal.Automation.Server.WebService.AdapterService.PerformServerAssistedOperation(ServerAssistedOperation operation)
   at SyncInvokePerformServerAssistedOperation(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

You have an invalid keystore file because the HTTPS certification has changed. You need to delete the old keystore file and restart the CPO server and then reconnect/run something against vCenter.
There is also a possibility for Adatper Host Framework/java issues that I have seen commonly.
If you need more help, you'll need to open a TAC case with your services contract please. We normally try to not troubleshoot logs on the forums.
-Shaun Roberts
CIAC/CPO Support Team Lead
[email protected]

Camera connection kit not working iOS 8.3 on iPad 2

Our camera connection kit is not working with the recent iOS 8.3 update on our iPad 2s. It works fine on iOS 8.2, but once an iPad is updated to iOS 8.3, it no longer can import from that iPad 2. We use this for our HS Digital Journalism class (school news). We import video and photos taken on iPad 2s to an iPad Air through the camera connection kit + lightning adapter. It is not the switch on the adapter because it works fine on iOS 8.2. We cannot use AirDrop because it doesn't work on the iPad 2s.Currently we are just using DropBox, but would l

I'm surprised this worked at all. I gather the camera connection kit was intended as input only.
1) You could try the app...
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11
works on my iPhone 4 running ios 7.1.2
There are other of these apps around that work on devices not supported by AirDrop.
2) You can downgrade to ios 8.2.
For a limited time Apple will allow you to downgrade to the previous release. Hurry do not wait.
See brownox second post here:
https://discussions.apple.com/thread/6545455
and
http://www.gottabemobile.com/2014/09/17/downgrade-ios-8-to-ios-7/
see what versions are allowed:
http://api.ineal.me/tss/status
see the post by arizonacat and others in this thread.
https://discussions.apple.com/thread/5337442?tstart=0
arizonacat points out these sites:
Provides easy access to Apple firmware files.
http://www.ipswdownloader.com/
How to install the ios software. The install will erase your exiting data. Backup your existing data.
http://osxdaily.com/2010/11/23/how-to-use-ipsw-files/

Ipad 2 IOS 7 Camera Connection Kit Not Working

I have Ipad 2 and Apple Camera Connection Kit. Since update to IOS 7 it has not worked. I have tried everything suggested on the boards but it still does not work.

I'm surprised this worked at all. I gather the camera connection kit was intended as input only.
1) You could try the app...
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11
works on my iPhone 4 running ios 7.1.2
There are other of these apps around that work on devices not supported by AirDrop.
2) You can downgrade to ios 8.2.
For a limited time Apple will allow you to downgrade to the previous release. Hurry do not wait.
See brownox second post here:
https://discussions.apple.com/thread/6545455
and
http://www.gottabemobile.com/2014/09/17/downgrade-ios-8-to-ios-7/
see what versions are allowed:
http://api.ineal.me/tss/status
see the post by arizonacat and others in this thread.
https://discussions.apple.com/thread/5337442?tstart=0
arizonacat points out these sites:
Provides easy access to Apple firmware files.
http://www.ipswdownloader.com/
How to install the ios software. The install will erase your exiting data. Backup your existing data.
http://osxdaily.com/2010/11/23/how-to-use-ipsw-files/

Tidal Enterprise Scheduler - Get Job status using c#

Is it possible to get the list of jobs scheduled and their status in Tidal Enterprise scheduler using a programming language like C# ?

API depends on your version and you need to have the client installed from Server/DEsktop initiating the API
the PDF document should have been included on you CD2 called Command Line Program Guide
I will use 5.3.1 as an example:
open a command prompt
Browse to C:\Program Files (x86)\TIDAL\Scheduler\client
type in set alias=DEV > example=DEV otherwise it defaults to Admiral
type in SACMD
type HOST I always type in HOST so I can verify what master I am running against (nio need if only one connection)
type in jobmon with your options I included below from doc
[-d date] +display_options [filtering_options] [-b]
It may be of limited use in 5.3.1 because to isolate you need to know Job ID or Alias or some other filter critiera... Job ID is in database jobmst.dbo.jobmst_id which is the unique identified and can be different from alias... depending on your requirements (dashboard?) and how you have organized your jobs a SQL query would be the better option.
DISPLAY
r
Job rule ID
i
Job run ID
p
Parent job group ID
j
Job type (job or job group)
c
Occurrence number
o
Job or job group owner
u
Runtime user
h
Agent The Agent the job runs on
z
Scheduled vs. unscheduled job
t
Job start time
s
Job status
v
Job duration
n
Job name
a
Job alias
q
Queue
x
Exit code
FILTER
-r
rule_id Job rule ID
-p
group_id Parent job group ID
-j
type Job type. You can choose: job group: group, or 1 job: Job, or 2
-o
owner Job or job group owner
-u
run_user Runtime user
-h
agent The Agent name the job runs on
-s
job Status ( Completed Abnormally=103, Normal=101)
-a
alias Job alias
-x
exit_code Exit code
-b
Suppresses the header information

64 bit Powershell with 32 bit Tidal

Hi All, I'm wondering if someone could assist me. Here is my scenario:
I have a powershell script that is performing a P2Vof a server. It runs locally on the tidal server and connectes to the SCVMM server to perform the P2V.
I have a batch script that calls this P2V script
When I run the powershell script locally on the Tidal server it works fine and the P2V is created
When I run the batch file that calls the powershell script it works fine and the P2V is created
I created a Tidal job and pointed to the batch file. The job runs but the P2V isn't created
I have added some debugging into the powershell script which is dumping stuff into a text file so I know the powershell script is running
It seems like the script is functioning fine except when it comes to the P2V creation portion
I have read other posts and it seems to me the issue may be in that my powershell script has to use a 64 bit SCVMM snapin which means I have to use the 64 bit version of powershell. Tidal is a 32 bit application so I think its having an issue using the SCVMM snapin even though its calling the 64 bit powershell version.
Does anyone have any suggestions I can try to get around this?

Is your server 64 bit?
what are your tsagent.ini settings for on the server? this can have an impact on quotes and powershell in particular
our is
[config]
substticks=n
you could specify the 32bit version of Powershell if you needed to on the command line
%SystemRoot%\syswow64\WindowsPowerShell\v1.0\powershell.exe
%SystemRoot%\system32\WindowsPowerShell\v1.0\powershell.exe

Tidal Email Adapter error monitoring folder 'INBOX':Illegal whitespace in address

I am experiencing an issue with a tidal email adapter and email events are not being triggered.
TIDAL Enterprise Scheduler: version 5.3.1.316
Java version: 1.6.0_27
Java Virtual Machine version: 20.2-b06
Adapter Host: version 5.3.1.299
Java version: 1.6.0_27
Java Virtual Machine version: 20.2-b06
Issue started shortly after our environment did a unexpected failover a couple of days ago. The servers have been rebooted but the issue still appears
I have disabled the email adapter and recreated a new one, issue is still there. Any suggestions on resolving this would be appreciated. The email mailbox is working and recieving messages, and I am able to connect using a pop3 client to the mailbox no problem.
Any suggestions would be appreciated.
Here is the Tidal Master email adapter log messages:
02/29 13:45:12:759[MD-8]: (mem=5062504/16515072) Connection 7: Error monitoring folder 'INBOX':Illegal whitespace in address
02/29 13:45:12:759[MD-8]: (mem=5059960/16515072) javax.mail.internet.AddressException: Illegal whitespace in address in string ``Mail Delivery Subsystem''
at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:900)
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:793)
at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:554)
at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:658)
at javax.mail.internet.MimeMessage.getFrom(MimeMessage.java:321)
at com.tidalsoft.service.logic.EmailInterface.b(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at bd.p(Unknown Source)
at bd.l(Unknown Source)
at com.tidalsoft.service.logic.ConnectionMessageHandler.onPoll(Unknown Source)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at bt.a(Unknown Source)
at ba.b(Unknown Source)
at ba.a(Unknown Source)
at com.tidalsoft.framework.message.BaseMessageHandlerImpl.onMessage(Unknown Source)
at com.tidalsoft.framework.data.DataWrapper.onMessage(Unknown Source)
at ad.run(Unknown Source)
02/29 13:45:12:759[MD-8]: (mem=5062504/16515072) Connection 7: Error monitoring folder 'INBOX':Illegal whitespace in address
02/29 13:45:12:759[MD-8]: (mem=5059960/16515072) javax.mail.internet.AddressException: Illegal whitespace in address in string ``Mail Delivery Subsystem''
at javax.mail.internet.InternetAddress.checkAddress(InternetAddress.java:900)
at javax.mail.internet.InternetAddress.parse(InternetAddress.java:793)
at javax.mail.internet.InternetAddress.parseHeader(InternetAddress.java:554)
at javax.mail.internet.MimeMessage.getAddressHeader(MimeMessage.java:658)
at javax.mail.internet.MimeMessage.getFrom(MimeMessage.java:321)
at com.tidalsoft.service.logic.EmailInterface.b(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at com.tidalsoft.service.logic.EmailInterface.a(Unknown Source)
at bd.p(Unknown Source)
at bd.l(Unknown Source)
at com.tidalsoft.service.logic.ConnectionMessageHandler.onPoll(Unknown Source)
at sun.reflect.GeneratedMethodAccessor3.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at bt.a(Unknown Source)
at ba.b(Unknown Source)
at ba.a(Unknown Source)
at com.tidalsoft.framework.message.BaseMessageHandlerImpl.onMessage(Unknown Source)
at com.tidalsoft.framework.data.DataWrapper.onMessage(Unknown Source)
at ad.run(Unknown Source)
Thanks,
Pete

We found the problem, there was an message in the inbox that is being monitored by the email event. The message was an undeliverable and the sender was = Mail Delivery Subsystem
We had received previous undeliverables from this company and the sender was = Mail Delivery Subsystem <[email protected]>
The email monitoring was impacted by those previous message but as soon as it only reflected Mail Delivery Subsystem and no email domanin name it failed.
Once we removed the messages from the inbox the email events triggered as expected. I now need to build a rule to remove these message from the mailbox.
Thanks,
Pete

Tidal agent and Datastage 8.5 conflict on windows environment

Was hoping someone from this community already encountered this before and know how to fix or workaround it?
Anybody setup tidal job on their datastage windows environment? There's no issue as long as the tidal scheduled jobs run fine but when the job fails, the connection between datastage engine and the WAS server will be broken with error code 81022 and users can not login to the DS environment until we reboot the DS engine server.
Also tried uninstalling the tidal agent on the DS engine server and it works overnight without issue (also run the same job via windows scheduler) and works okay. After reinstalling the newer version of tidal agent for windows... and run the tidal job, DS engine connection broken failure encountered again.
No issues with Unix just windows environment.
Also it maybe worth mentioning that the tidal agent is run as by the service id that has all the permission on the application and project forlders.
Tested this both on tidal agent for windows version 3.0.1.04 and 3.0.1.13 (newer version)
Tidal Master version is 5.3.1... Were just setting up our application environment to test on Tidal v6
C:\MDR\XLS2CSV>F:\IBM\InformationServer\Server\DSEngine\bin\dsjob.exe -run -mode RESET <Project_name> <seq_DS_Job_Name>
ERROR: Failed to open project
Status code = 81022
C:\MDR\XLS2CSV>F:\IBM\InformationServer\Server\DSEngine\bin\dsjob.exe -run -jobstatus -param BUSINESS_DT=20130313 <Project_name> <seq_DS_Job_Name>
ERROR: Failed to open project
Status code = 81022
Already submitted this issue with our Tidal admin support internally... waiting for them to provide us with ticket and response from Cisco support.

Admin guide says,
"The following licensing options are available for the Unified CCX system:
Unified CCX Standard (designed for entry-level users)—Includes the steps necessary for creating basic Unified CCX applications including IP Phone Agent (IPPA) and skills-based routing and does not include Cisco Agent Desktop (CAD)."
So in addition to the steps suggested by brian lets make sure that you have licensed the server correctly.
Regards,
Shirish Patil.

SFTP Connection fails

Have been using Adobe Contribute CS3 version 4.1 for some time. We recently upgraded our FTP server to WS_FTP set only to accept SFTP connections. Contribute worked fine with the new server for over a month (after editing the connection configuration in Contribute from FTP to SFTP). But now I cannot get Contribute to connect properly. If I edit the connection and click next, it gets to the point saying "Testing Connection" then displays the following error "An error has occured. Please contact your Administrator."
I have WinSCP installed on the same PC as Contribute and it can connect fine with our SFTP server so it's not a firewall or port blocking issue. When I look at the log on the SFTP server the log shows that Contribute authenticates and connects properly, but errors while trying to STAT and OPEN/WRITE some temporary files that do not exist on the server. The errors in the log show "File not found."
Anyone have any ideas on what these temp files are and why it is attempting to write to a file that isn't there? I would appreciate any help on this issue.
Shaun Copas

I believe there is a limitation on FTP and what you are seeing is a timeout built into the 3rd party application that tidal uses (I feel like it was hardcoded and it would be a big deal to change but this was before Cisco purchased tidal) there may have been a tagent.ini setting that tweaks that but I can't find any details.
We wound up purchasing our own FTP software (ipswitch MOVEit Central & DMZ) because we also had the need to host as well as Get/Put to other FTP sites. It now does all our FTP and internal file delivery activity (we use it's api and call from tidal if we need to trigger inside a workflow)

Tidal Connection to db

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