Tiger 10.4.11-Can't open email attachment

Received an email attachment jpg (777 KB) which was clearly visible in the message window as well as when I opened the attachment itself -so no problem. However I needed to have some alterations made to this file (business card)
I duly received two consecutive attachments, which were the alterations to my business card (the 777 KB file.
These two files were now 1.3 MB and 1.4 MB in size, they appeared in the message window as large black images (nothing visible) which I was unable to open.
As I did not know the problem, suggested to the sender to perhaps reduce the file size, as I was able to open the original file. The sender re-sent the re-sized file now reduced to 744 KB, similar in size to the first one, again appears as a large black image.
Now we are at a stalemate, the sender says he has four computers and the images appear fine on all four, so is now suggesting the problem is with me or my computer. I have had no prior problems opening jpg files, so suggested he send me a pdf to enable me to check the alterations, I'm still waiting for that pdf!
Can someone please help! Is there something i can do? or is it up to the sender?

Care to forward one to me to see what's up? If so, you're the only one that can see your eMail in your profile.
Or you can cantact me (PM or Email), by joining my site...
x704.net/bbs
Or an older version of GraphicConverter to open most any picture filet...
http://www.lemkesoft.com/

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Hi and Welcome to the Forums!
You should do two things I think.
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hello Rami:
Welcome to Apple discussions.
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I can't open the attachment to a mail. I must open it i FileApp. but it says that there no App installed that open this type of file. What can I do? I've got iPad 2, version 4.3.3 (8J2) My age: 69 and not so good at computers.

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I'm from Austria, not so far away! The file that you've received seems to be a Windows Media File and you may need a special software for your iPad to be able to open it. I've found something HERE.
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Greets from Vienna,
Bärbel

Tiger 10.4.11-Can't open email attachment

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