TIGER clean install (PREVIEW problem)

Question

I did a clean install of TIGER - all fine and ok. I then loaded up MS Office for MAC (like I had before on Panther) , then posted some .pdf files (2) to my Public Folder on my iDisk (for my son to access in Canada) - these were originally WORD docs. (in Panther days) with photos in the text and I`d retrieved them from my external HD where I`d backed them up before the `clean install`, like a good boy. I`d saved them as pdf`s to my desktop then dragged them over the PUBLIC icon - they both loaded in due course (albeit very slowly) - I went to check this morning and clicked on one .pdf file expecting it to open in PREVIEW. All I get is the spinning ball and I can`t even force a quit on PREVIEW either. I even tried to access them the same way on my iBook but the same problem occurs.
I`ve repaired Permissions and Verified too but it "still aint a working" - any ideas?
Plain English please as I`m not IT techy.
Russell (Uk)

Answer 1

From Apple:
Currently, the iDisk is online and operational. We have not received large numbers of reports to indicate that there is an issue with connecting and interacting with the remote iDisk in Mac OS X v10.4.3.
We were able to connect to your iDisk Public Folder and upload a 5 MB file to it on a computer running Mac OS X v10.4.3. We were able to delete this file and disconnect as well.
To further test your ability to copy files to the iDisk, please place a file (that you have tried to upload to the iDisk before) in your computer's Shared folder, which is located in /Users/Shared on the main level of your hard disk.
After doing so, please create a new Mac OS X user account and test to see if the error you reported occurs in a new user. Creating a new user in Mac OS X is actually quite an easy process; it will greatly assist in isolating the cause of the issue you reported.
Please completely review the following AppleCare support article for more information about setting up multiple users in Mac OS X:
Adding a new user account to your computer:
<http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh168.html>
Once you have created a new user, log out of your current user and then log in to your new test user account. Enter your .Mac user information in the .Mac System Preferences of the new user and then try to upload a file to your remote iDisk.
After testing in the new user, feel free to log back into your normal user.
Please respond to this email and let us know if the issue occurred in the new user. Also, provide the following information:
1. What is the approximate size of the file you tried to upload?
2. A step-by-step list describing your actions prior to experiencing this issue.
3. What is the exact version of the operating system that is installed on your computer?
4. Please describe your Internet setup, how you connect, and whether you are using any network connectivity devices, such as a router, hub, or wireless base station.
Sincerely,
Callie
The .Mac Support Team
Access a wealth of technical support information by visiting the .Mac Support website at <http://www.apple.com/support/dotmac>.
To learn more about using .Mac, visit the .Mac Learning Center at <http://www.mac.com/learningcenter/>.
Thats all fine, but it doesn't answer my question. Copying files to the iDisk will CRASH the finder in 10.4.3, forcing me to sometimes having to do a hard reboot when logging out is not possible. I realize the iDisk is a very slow transer process and for this reson it probably won't work for what I need to do, BUT if I do decide to pay 99 bucks to upgrade my trial subscription iwould like to know that apple is working on a fix for this known issue. People who have multiple macs on a network who are running panther on all the computers have no iDisk problems with crashing the finder....put put an Tiger computer on the network and the tiger computer will crash. So is Apple working on a fix to this problem?
On Tuesday, November 08, 2005, at 01:30PM, .Mac Support <[email protected]> wrote:
Dear Tim,
Thank you for contacting Apple.
Copying files to your iDisk is actually a two-step process. In the first step, the Finder prepares a local cached copy of the file to be sent. In the second step, that file is actually transmitted across the internet to your iDisk. The first step is performed as quickly as your hard drive can copy the file, and accounts for the bulk of the work that the Finder believes it has to do to upload your file. This is why the progress dialog reaches the "5 seconds remaining" mark so quickly - the Finder considers its work nearly finished.
At this point, your upload may appear to stall, especially when sending a large file. However, you're really in step two of the process, and your file is actively being transmitted to your iDisk. In most cases, simply leave the progress dialog alone, and your f