Tiger Upgrade issue

iMac G4   Mac OS X (10.3.9)   I am looking for any help anyone might be able to offer on an upgrade to Tiger from Mac OS X 10.3.9. I just upgraded to the later from 10.2.8 with no problems. However, in attempting to reach the final summit to Tiger, I received the error message "9972"--"Target volume is damaged and cannot be repaired by installer." I have tried to run Disk Utility several times but this cannot correct it. Am I left with only being able to do an Erase and Install? As a relative Mac newbie, I am a little concerned about the radical approach. I have used SuperDuper to back up the contents to an external HD before the 1st upgrade to 10.3, but am a little concerned about how to bring back all my data from that drive as part of a E&I? Any suggestions or recommendations would be greatly appreciated. Thanks.
iMac 1.25 GHz Power PC G4
Mac OS X 10.2.8
DIMM1/SDRAM 256MB
DIMM0/1.04 GB
iTunes 6.0.4(3); iPhoto 2.0.1; iDVD 3.0.1; iMovie 3.0.3
iMac G4   Mac OS X (10.3.9)  

If you have a retail Tiger installer package you can install Tiger directly without doing an upgrade. Unfortunately, the error you are getting is a serious problem and the only satisfactory resolution is to reformat the hard drive. I suggest the following procedure:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disk. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Installer menu (Utilities menu for Tiger.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled, if supported.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process will take 30 minutes to an hour or more depending upon the drive size.
Once you install Tiger you can restore your personal data from your backup. This can be done by drag and drop. I would not recommend restoring from your backup using SuperDuper because it will simply overwrite the Tiger installation.

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    -----Original Message-----
    From: Venkatesh, Suma
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    To: '[email protected]'
    Subject: Errors in Forte 3.5 -Upgrade issue
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    Suma Venkatesh

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