Time behind by 1 hour - Nokia Messaging

Hello all,
I'm have two accounts (gmail + work email) that both have incorrect times for both inbox AND sent folder. I send an email from my phone and it shows the time as 1 hour behind but shows up in my inbox on my computer as the correct time. When I check the connection info, that is correct. So I'm guessing it's an issue with my phone's clock? I have it set to local time and automatic time update is turned on as well. I use mail for exchange to sync my calendar with google calendar and the times there are correct there too. I've uninstalled and reinstalled a few times and also have reset the data.
It was working correctly prior to my most recent hard reset (obv N97). Can anyone point me to any setting that I may be overlooking?
Thanks!

I have the same problem - any ideas, anyone? I've tried messing with the clock settings per another message on here, but it makes no difference - either with Auto Time Update on/Local time or Auto Update Off (i'm in LA - GMT-7), restarting each time. I have a 5800/RM-428 NAM, 50.2.05 - and this started happening recently when I updated Nokia Messaging to 10.2.02.26 (main) via SW Update.
Thanks in advance!

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I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

I've tried downloading iOS5 several times and after an hour each time I get a message that says my network connection has timed out. But I can't find any information about "timing out" or how to correct the situation. Any help?

Disable your antivirus and firewall, and try again.

Nokia Messaging causes N97 to reboot/switch off?

Hi Guys,
I've noticed there are some people who are running 12.0.24 firmware here who claim that their Nokia N97 'is working fine with no issues at all'.
My question to you is are any of you people who have no reboot/turning off problems running Nokia Messaging (latest version)? Why I ask is I am sure that it may have something to do with Nokia Messaging but I have to rule out what others are running.
Are you guys all using the built-in e mail client? I have switched across to that now, my reboots have not happened since but GOD the built-in client is an awful experience having been a long time user of Nokia Messaging, particularly that I now no longer can read HTML.
Help!

The Nokia Messaging is purely for email so if your not fussed with Email then no need to use it. Essentially your email looks identical to how it would look using a PC. So all HTML emails with pictures, fancy images, complex layout etc, comes out exactly on your phone as it would on a PC.
The built in client feels prehistoric actually compared to that but funny thing is Im nearly 24 hours now with no reboot since I removed the messaging client....

E71 & Nokia Messaging

Hi guys,
I'm having a problem with my Nokia Messaging.
I can login via the web site (on PC) but I can not get on via cellphone.
When I try connect, it gives me a error: "Login unsuccessful, please try again" and has been doing this for a while now.
I even removed the program and redownloaded it (newer version) but it's still buggered.
Thanks!
Proudly South African.

Hi there,
I brought an e71 a couple of days ago and was/am having the same problem. I tried nokia care, the level one support couldnt solve the problem. After a few hours of calling (I had to call back a few times because I was busy and couldn't spend more than 30 mins talking on the phone) I finally got through to level two support. Unfortunately I had been on the phone with level one support for 1.5hrs by then and my cordless phone run out of batteries just as the level two support was instructing me to do a soft reset. Anyway, after some more research on the web I tried emoze (a free push email app that works on the E71). I've had it running for a few hours and so far it is great, I have set up two accounts both get notifications on the homescreen, and a nice big message appears telling me I've got mail when a mail comes in. This is just what I wanted. It was really easy to configure and I had the whole thing going in 10 mins (including testing to see if it worked and configuring the E71 to show email notifications on the home screen), really just to set up my gmail account it took less than a min. I don't curse the day I decided to buy the E71 over the iphone now. I suggest you give it a go too, I'm just so happy at the moment.

NoKia Messaging & Map 3.06 using in HKG

Dear Nokia,
I am still using 5800 since Nov'2009 (RM356 and v52.0.007)
Product is good.
Technology is OK.
After sale services were ideal though it caused tremendous pains on times & efforts spent to negotiating with your CS counterparts.
Up to-day, I still have 2 problems.
1/ Ovi Map 3.06 - I had it updated & serviced thrice for the last 6 months,
- Extra straight line(s) appeared and crashed during navigation after 1st and 2nd update around 2-4 months ago.
- LCD still reboots automatically after last update thru OTA 2-days ago.
2/ Nokia Messaging
- When answering incoming and making outgoing calls, the phone keep delivering alerting "beeping sound" with display "packet data is in use" during the conversations.
I stopped using Nokia Messaging since it drains battery much too fast and the battery level indicator is not showing the remaining power until the unit is power off and on again.
Breath-taking industrial design on Nokia smartphone is highly adored.
Best regards
stephen

Dear adviser,
Let me brief you my experiences with Map 3.06 with 5800.
I update it when it's first available in OTA and homepage of Nokia HK( forgot the timing)
Bold horizontal line appeared on map and phone keeps rebooting.
Nokia service centre replaced the LCD screen and revert the original map 3.04 as pre-installed ( massive turnarounds)
I waited for another 2 month and update again.
Again horizontal lines and even vertical line crashing the map during navigation.
I took the phone back to Nokia service center again. Again LCD screen was replaced.
Even the person-in-charge of the Center can't confirm if it's OK to use 3.06 in HKG given the fact that the official website of Nokia HK has published the availability of map 3.06 for months.
About couple weeks ago, I download map3.06 with much hesitations.
So far, no concurrent issues appeared.
As a general user, I felt Nokia is rather weak in optimising 5800 SW:
handicapped of the OS chosen
Keeping delivering NEW problems to users after updates - likely due to the limit and trade-off that the OS can handle
Extremely Poor Communications between SW team with Marketing/CS Center over users experiences
1-Hour repair sucks for smartphones - Most problems come from SW
Cost of servicing is high for Nokia
Finally, I spent more than 100 hours to servicing 5800 over the year past.
I am sure I wouldn't have similar problems with iPhone even though I doubt if I can expect the same after sale services as offered by Nokia.
Both HW & SW engineers from Nokia should visit together and hear the needs from engineering, sales/marketing and even management of the retailers; dealers, service providers etc by the doors; by the windows

E75 reports (no messages) with Nokia Messaging Gma...

I signed up for an account a http://email.nokia.com, went through the processed, and received the installation message fine on my phone. The account appeared to have set up correctly. I entered my email, accessed the account, it asked me for my password, I entered it, and it connected without reporting an error. However, after connecting, the account reported (no messages) when there are actually several messages in my inbox all newer than 3 days. I can access the account fine if I set it up using the phone's built in software, but I would really like to utilize push email. Does anyone have any suggestions as to what could be causing this issue?

Here's the deal. Like many of you, I have faced the exact same problems with Nokia Messaging on the E75. You can send emails but cannot receive them. The phone, the connection and the synchronization seems all fine with the green ring attempting to fetch from nokia servers but resulting in zero emails.
Well, I have more or less narrowed down the cause of the problem if by chance you have not noticed it is none other then - NOKIA MESSAGING!!!!
When ever you sign-up for a new account it is set up in one of many Nokia servers. Mine is "netac12.vie.hosting.nokia.com" you can find the server info on your phone. It could be that these new servers are not configured properly to work with some of our phones in particular, the E75. Other possibilities may be that the integrated Nokia Messaging software in the phone may be having some problems in communicating with the nokia server. Which ever way you look it just comes down to software problems.
As of now, I don't believe Nokia has a solution but am sure they are aware of the situation. As much as Nokia may not acknowledge certain problems with its products or services but trust me they are aware... or maybe just giving a "blind eye" so to speak for the time being..
One may ask how sure I am if it is not the hardware of the phone or my WiFi/GPRS connection that is at fault and with that, I ask of you to try the following experiment.
Download emoze (www.emoze.com) on to your phone to be 100% sure that your phone and connection is in good working order. It is a freeware Push eMail service with certain limitations of course. You may choose to remove it completely, if you don't like it but for the benefit of the test and also that it is FREE just bare with its dry interface.
After when you have installed emoze onto your phone you will realize.. SUDDENLY.. you are able to send and receive YES, RECEIVE emails almost instantaneously! To be sure that Nokia Messaging is indeed running foul I let both emoze and Nokia Messaging run on my phone in the background and send myself an email via my PC. Emoze as clockwork, without fail, gets me the email within a minute - most of the time within 15 seconds. Whereas, Nokia Messaging, as I may add, is a very moody service. It will choose when to deliver if at all and when not to at its own BLOODY will !!!
Please excuse my language, just like many of you I am very disappointed and that to have call Nokia Care Line on several occasions and only to be told that no one else seems to be facing this problem and they make me go through the damn settings over-and-over again. If there is a fault, please rectify and not hide behind your virtual bush.
I sure hope, that Nokia will start taking ownership of its product issues and give us an update or some form of acknowledgement that it is looking into our concerns. Responsible companies will definitely demand a whole lot of customer respect. Take for example Microsoft. From time-to-time its software and products will run into venerability issues and Microsoft acknowledges these issues, customers concerns and releases a patch to fix the problem. Likewise, I hope Nokia will follow suit.
I have been a Nokia cell phone supporter for over 15 years. I am seriously, considering a swap to a BlackBerry once my contract expires with my service provider. Nokia please do your due diligence.

Nokia Messaging Fix, Uninstall and then Reinstall

I had the problems with Nokia Messaging recently. Was able to get into Nokia Messaging Application, but it would not transfer email or let me get into configuration to remove/reset email address. Tried calling support, but they were pretty useless. They had me reset my phone assuming it was an issue with the phone itself (not corrupting within the Software).
First I tried reinstalling (over top of previous install), but that did not fix.
Finally, in desparation, I removed the application and restarted the phone, Then reinstalled Nokia messaging application
by going to :
email.nokia.com
and it fixed the problem.
I had to redownload emails (so make sure you retain any emails that may be important to you if you have already deleted from the source email location).
Hope this helps others not waste time on Nokia methods of fixing (or if they Nokia methods fail to fix).

Yeah, this worked for me too.
But is anyone else totally outraged at the lack of clear guidance from Nokia on this one?
Anyone else spend 5 or 6 hours doing everything they could imagine to fix it. I suspect so.
Guys, you have had a shocker!

Nokia Messaging 1.1 devastating for battery life

I installed the latest Nokia Messaging (0.95) on my N85 on Thursday, and since then I have had to charge my phone almost twice a day. That compares with every other day when running with the previous version. What has happened?

Thanks for the reply, but that doesn't help me with my issue.
I emailed Nokia with the above problem, got a confirmation email saying I'd get a response within 48 hours. That was 72 hours ago! Very poor. Just sent the same message again.
I now have another problem with Nokia Messaging. My main BT Yahoo email address is set up in Nokia Messaging, but isn't downloading messages in "real time" as it used to, despite being set to send and receive 'soonest', on all day every day. I 'no entry' sign appears in the top left of the main Nokia messaging window that never used to, and I have to manually select 'sync' to receive any new messages.
This is REALLY **bleep**! So, Nokia Messaging offers "push", real time email delivery for up to ten email accounts. Only in the latest version, it's not real time (you have to manually push 'sync', and it doesn't work at all with 1&1 email address. Even though the last version did.
Nokia, PLEASE, sort it out - especially if you reckon you've ever got a chance in hell of CHARGING peopple for this service! hint: make the service/software do what it's supposed to first.
And someone, someone, please get back in touch and FIX MY PROBLEM! Honestly, the time I've wasted trying to fix this in the last few days....!!!!!!!!!!!!!
Andy

Nokia messaging : Two questions

1. If I set send/receive every hour, is it possible to have it send outgoing e-mails straight away?
2. When "Soonest" is chosen, is it on-line all the time?
Thanks,
M
Solved!
Go to Solution.

Hello Massi,
1. No, it's not possible for the Nokia Messaging client to automatically send emails right away when send/receive is set to every hour. You would have to manually press "Sync" in order for those emails to get sent right away.
2. The "Soonest" setting is the near real time/push functionality of the client. This setting doesn't have anything to do with online/offline status. If your device is set to "Online", then "Soonest" is enabled. If your device is set to "Offline", then soonest is disabled, and only manual sync will work at that time.
Hope this helps.

Nokia Messaging 1.2 has been released

Here's the latest news from the Nokia Messaging team:
Nokia Messaging 1.2 became available on September 5th, 2009. Please go to http://email.nokia.com to download the latest version.
Here are the highlights of this release:
-HTML viewing enhancements
-Additional language support
-Additional device support
-Product improvements
-New client features and settings
-Automatic client updates
-Server enhancements
Message Edited by jeremiahn on 09-Sep-2009 03:55 PM

I have installed the newest version (10.1.0.13) on my N97 (fw. v11) in the beginning of this week. I use a Google Apps email account. My first impression was positive but after few days of using it I bumped into several very irritating problems / bugs:
The display of HTML messages is completely useless for me. Most emails appear with very tiny font. Of course I can zoom in, but then no wrapping / fit-to-screen is performed on the text which means that I have to scroll each single line horizontally. It drives me crazy!
I configured the client to synchronize once per hour. I noticed that synchronization takes very, very long time – sometimes even 20 minutes! Also when I synchronize manually it takes often minutes to synchronize.
Sometimes after viewing HTML emails the client does not disconnect – the data connection is left open forever. I have to close it manually.
Emails arrive regularly with large delay.
The HTML emails (from the same newsletter sender) appear sometimes with and sometimes without images (only the broken link icon is show). There is no option like download images.
The synchronization icon on top of the screen in portrait mode is truncated / not visible.
Each time I encountered these problems I run Profimail to find out that there was no problem with Gmail or the emails!
Further I have some general UI design / usability remarks:
Why waste the screen with these large black buttons on the right hand site? Especially now with HTML display it would be much better to see emails full screen
There is no mailbox overview screen like in the S60 3 version (on my old E71) so emails arriving in secondary mailboxes are easily unnoticed
Why not make a synchronize button somewhere (for example re-use the sync icon on the top). Now each time I want to sync, I have to go to the option menu, scroll down, select send/receive. Very, very unhandy!
Message Edited by erick401 on 11-Sep-2009 07:33 AM

E72 'Add to my Nokia Messaging account' VS Create ...

Hi,
When adding an email account such as GMAIL my Nokia E72 gives me 2 options:
Add to my Nokia Messaging account
Create a separate mailbox that uses manual delivery
Again, this is an UI improvement: There is no contextual help or information regarding both options...
What are the pros and cons of using either options? Also, Vodafone proposer a similar application to connect to my mail accounts, do you know if it is any better?
Thanks,
Yvsn

There is no cost for using Nokia Messaging. It does say that it is a trial version but unofficially it appears it will be a never ending trial, and anyway you won't suddenly get charged for using it.
You can use NM and Exchange and any other email clients at the same time although NM may say you already have software to receive mail but just select yes and it will carry on with the set up. You can set it to autostart or manual. I use 'Email on 3' push software but have identical accounts set up in NM which I can manually start and it will download the same emails - I use it if I need or want to see the email using html which '3' doesn't at the moment.
E71-1(241.04) RM-346 300.21.012

I can't connect to the drive on my airport time machine and am receiving the message: "AirPort Time Capsule" can't be opened because the original item can't be found.

Time capsule has been working perfectly for months.
Suddenly I can't connect to the drive on my airport time capsule and am receiving the message: “AirPort Time Capsule” can’t be opened because the original item can’t be found.
Time machine appears to be still backing up (last backup within the last hour), but drive is not visible and I have files stored on it.
I have tried rebooting everything in order as suggested for other issues, anyone got any ideas how to see the drive again??

What OS are you running??
It is very typical Yosemite issue.
1. In airport utility does the TC show up.. if so click it.. and see the summary page which will include its IP address. That is what you are after.
From my screenshot you can see the TC address is 192.168.2.57
It might well show up briefly after a reboot or in ipad / iphone version utility. Yosemite is hopeless. The airport utility hardly works.
2. In Finder use Go, Connect to server.
Type in SMB://192.168.2.57 (replace with IP you discover).
If it is possible it will request a password.. type that in and DO NOT FORGET.. to store it in your keychain.
This will work until the TC changes IP which won't happen if it is main router.. but will happen if it is bridged.. so you need to tell me the whole network setup.
Mavericks is nearly as bad and the above instructions should be universal except I would use AFP instead of SMB. Apparently Yosemite is now totally Windows oriented.

Open letter to Nokia Messaging dev team: imap idle...

Hi,
I would like to ask the developers of Nokia Messaging if they are aware of the fact themailclient in the E72 isn't supporting Imap IDLE anymore.
Before, in the E71 for example, there was indeed a timesetting in the native client BUT this was used when the client got disconnected. for example:client connected > phonecall arrives, client disconnects > phonecall ends > client connects after 5 minutes (or any other timespan accoridng to the settings) and STAYS connected.
Nokia Messaging: if you set it up at 5 minutes it checks every 5 minutes for mail. This is NOT 'idling' on a server. 'Idle' means in this case 'stay connected, just sit there and wait for messages')
the specs on your site CLEARLY state for the E72:
Supported protocols: IMAP4 (with idle), Nokia Messaging, Microsoft ActiveSync, POP3, SMTP
This means that the product that i have bought IS NOT DOING what you promise. I could probably solve with start using Nokia Messaging but this and was never my intention. I just the phone to do what it is supposed to do: imap idle without the use of Nokia Messaging as stated in its specs (as it was before by the way).
WOULD APPRECIATE AN ANSWER!
Called Nokia support in Belgium. No answer from them.

We are far from being Nokia enemies. If anything, we are giving them free feedback. In corporate circles, concerned companies pay millions of bucks to the likes of Pricewaterhouse, etc to do strategic consulting, ie to tell them what really is right or wrong with their company, products, etc. In the new millenium, the internet and tools such as forums provide similar service, only at a fraction of the cost and a damningly honest one too!
My take on the matter is this: sure Nokia staff are reading these forums and laughing at us 'idiots'. The 'noise-makers' are few and far between. Nokia also has their die-hard fans (some people have never used any of the advanced features on their phones so would know little) as well as their own 'plants' (ppl who are Nokia employees tasked with dropping feel-good stories in various threads. I've done enough corporate consulting to know this ;-)
The same person who was supporting Nokia in this thread also had an extended argument with me in the afore-mentioned thread. Some people think someone having 300 odd contacts is a power-user (I have in excess of 1,300 contacts, 90% current and active). Some people questioned my desired to be able to snooze an alarm for a user defined period (that Nokia lover accused me for wanting "more bells & whistles than Fort Knox").
The last example is something simple that can implemented. My Palm circa 2003 had that feature. Say if an alarm sounds for a set event, but you are still in a meeting/busy, wouldn't it be gud to be able to snooze the alarm for a specified period, say 40 mins? At the moment, the E72 only lets you set ONE global snooze period which applies for all alarms.
The way I see it Nokia with its so-called business series of devices have 2 probs - (1) it has many bugs and high-end features that do no work as promoted / advertised, and (2) it lacks many simple features that cheaper/older phones have. Can't be too difficult for those Finns to decipher this, can it??
And what would happen to Nokia? Well, I think its getting so big headed in recent times that its alienating a lot of serious / old-time fans. In todays market, there is great variety of choice. If one is to get buggy and ill-designed products anyway then why pay premium dollars for a Finnish lemon when you can settle for a similar lemon (and at times with almost enuff bells & whistles to challenge Fort Knox) from say China, at a fraction of the price. And to think that many of these Chinese clones today ship with dual SIM capability as well as a (fuzzy no doubt) TV monitor!
My advice to folks out there, please do buy a Nokia if you are in the market for a cheap, no-frills phone to be used as a spare phone or on those mountain camping trips when a gud flashlight is required. But if you are looking for a serious BIZNESS SMARTPHONE, the E72 is definately not it. Still love you, darling!
There ought to be laws out there on the use of the term 'smartphone'

Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

What went wrong with Nokia Messaging?

What went wrong with Nokia Messaging?
In the beginning of this year I used Nokia Messaging on E71 and I really loved it!
Since this autumn I am using it on my new N97 and I am confronted with totally different experience:
- the application is very slooooow..
- its unreliable - very ofter emails arrive with hours delay, a sync may take up to minutes
- its very very buggy - truncated icons, diplay randomly jumping up and down, when scrolling.
- very bad HTML display of emails - tiny (unreadable) default font and no wrap to screen when zooming - I thought emails were for reading?
- many, many usability issues
I just cannot believe it - How has Nokia managed to convert once such a good piece of software into such incredible disaster?
Recently an update was published - I tried it immediately... To my big disappointment it contains all the same bugs and introduces new ones..
How is this possible? What is happening at Nokia?

Also my N86 as the same problem.
And in global setting Nokia deleted the option to read always in HTML.
And there is not any option to write html Mails

Time behind by 1 hour - Nokia Messaging

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