Time Capsule (5th Gen) - 2.4GHz Issues

Hi,
Strange behavior with my Time Capsule 5th Gen:
I was having issues with my iOS devices dropping off of the 2.4GHz network, so I created a separately named 5GHz wireless network which works fine.
However, now I am seeing that my iOS devices (and iMac) can no longer connect to the 2.4GHz network at all.
When I try to connect, one of the following things will happen on my iOS devices:
- "Incorrect Password" error message (when I know the password I entered is indeed correct)
- Password request will keep popping up after entering the password over and over again
- "Unable to join network" error message
- Device will ignore attempt to connect to the 2.4GHz network and instead automatically connects to the 5GHz network
I have done the following to troubleshoot:
On iOS devices:
- Reset network settings
- "Forget" the wireless networks
- Reboot
On my Time Capsule:
- Factory Reset and rebuilt my configs from scratch
- Reboot
On my iMac:
- Verified only one other 2.4GHz wireless network nearby, and with a weak signal
I can use the 5GHz just fine, but it drives me crazy that I cannot get the 2.4GHz wireless capability to work properly.
Is my Time Capsule defective? Don't know what else to try....
Thanks,
Kevin

Kevin Delgadillo1 wrote:
It's out of warranty (purchased October 2013) and I didn't buy the AppleCare (I find I usually don't use extended warranties).
Having said that, I've done another factory reset and reconfiguration and it appears to be working (at least for now).
If this is temporary, I'll just need to purchase a new one.
The AC model seems to be unreliable for a lot of people..
But there is a way to get applecare .. If nothing you have already purchased is less than 12months old you can still buy an Apple TV.
I wrote this up sometime ago so let me just paste it in.
If the TC is less than 2years old, buy an Apple TV and buy applecare for it. Do not unwrap the ATV .. you can sell it on ebay unopened.
If you already own an ATV less than 12months old or a computer you can still qualify for AppleCare, then buy it.. The rule is the peripheral item must be purchased within 2 years of the item under applecare.
So the total warranty is 3years; same as any computer you buy.
iPad or iPod applecare does not cover a TC.. ATV does.
Then get Apple to replace your TC as part of the AppleCare.. This seems to be the best solution. Please double check with Apple staff in the store..
See if they consider 12month warranty adequate.. if they refuse to help you because you are 366 days into the purchase.. ask if I buy ATV with AppleCare will it cover the TC.
Please relate your experiences on the apple discussions post.. as I think it helpful to share this around.
In Australia at least the AppleCare for Apple TV is $35 which makes it cheap.. you can also buy applecare on a refurbished ATV so you might not even need to pay full price for it.. if you don't need it just sell it.
Then exercise the warranty. The T&C clearly covers the Airport (which includes the TC). for up to two years before purchase and then within the applecare period.
http://store.apple.com/au/product/MF219/apple-tv-applecare-protection-plan
If you have iOS 8 and a computer running Yosemite.. some strange stuff is happening due to the handoff protocols apple has developed.
Problems in wireless with yosemite.
AWDL
https://discussions.apple.com/thread/6693499
http://help.apple.com/deployment/ios/#/apd8fc751f59
Running the devices on different bands may actually be a work around but something is causing issues.
Try setting a fixed channel on your 2.4ghz and although I am not sure it works on 5ghz as well. Fixing channels might help to stop some of the handoff stuff happening which I think is giving you trouble.
Apple has written some documents specifically for wireless issues with iOS.
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support

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You must have ethernet. Do you have another computer with ethernet.. ?? Or can you get a friend to help with a laptop, PC or Mac that still has ethernet. Otherwise you need to buy a Thunderbolt to ethernet adapter which are not too expensive. And well worth having.
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The Factory Reset universal
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Release reset.
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TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
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Hello all
I am attempting to set up my Time Capsule as the router and wifi, connected directly to the BT Infinity (UK based broadband provider) modem.
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I have connected my Sonos ZonePlayer to the TC, but when the TC disconnects, the Sonos ZP then needs to be set up again.
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I have since been experiencing intermittent problems with the TC not appearing on the network, via AU on my MBP. However, when this does happen, the wifi seems to work OK. Can anyone explain why this might be so, and how to remedy this issue?
In a word.
Yosemite
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Sorry but Yosemite is bug filled and causes wireless issues.. take a quick look around this discussion.. 3 out of 4 issues will be yosemite since it came out.
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AWDL
https://discussions.apple.com/thread/6693499
http://help.apple.com/deployment/ios/#/apd8fc751f59
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Last night my mother updated to the new firmware (7.3.2) and then mistakenly hit "default."
Needless to say this took out their AirPort network but also somehow took out the internet for their ethernet connected QS G4 - I could still access the TC via AirPort Utility.
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