Time Capsule A1409 DEAD

i need help.
i have a time capsule a1409 4gen. Its dead, the light is not blinking. i hear the fan runing. i dont know what to do.
its out of warranty, i dont have apple care.
Anybody can help me?

ecocca wrote:
nothing i can do?, just put the tc in the garbage?...
i changed the capacitor of the power supply, because they was in bad status, but next of that, only the cooler spin...
sad news..
thank you
I do not know how to fix a gen 4.. certainly most of them will not have power supply issues.. I am surprised you needed to change capacitors.. that would only apply to the Flextronics supply and they are very rare now since Gen3.. If you got a Gen4 with a flextronics you are the first I have heard of.
Open it again and disconnect the hard disk. If the light comes on, then the TC should be at least active. You cannot boot through a bad disk.
If you do at least have some lights come on.. then do factory reset.. and if that fails I recommend you solder in a Serial Console.
The pinouts are at the bottom of this page.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair/new-issue-with-a1355-gen-3-tc
I am going to test if you can make a suitable connection with a ribbon cable.. if that is the case then you won't need to solder the connection which is rather difficult even for a good experienced hand with a soldering iron.
Once you have serial console access you will see the error messages in the boot. That is if it boots.

Similar Messages

I just did an Time Capsule firmware update and now my Time Capsule is dead. What happened?

I just did a Time Capsule firmware update and now my Time Capsule is dead. What happened?

tresbaileys wrote:
it may be important to note that when I put my ear to the box I can still hear the HD spinning (although no lights are lit and it doesn't show in the airport utility). Ideas??
That is very bad.. how old is it??
The Gen4 TC can die this way.. it is not usual but it happens.
Leave it for several hours to cool off. Do a factory reset immediately when you try to restart it.
The Factory Reset.
Power down the TC.
Hold in reset. and keep holding it in. Be Gentle! It is a tiny surface mount switch with a plastic lever.. Attempting to push it out the other side of the TC will not make the switch turn on better.
(I fix TC and have several reset levers bent over and jammed or broken off).
Power on the TC.. remember with the reset held in.. this needs three arms.. a friend or power switch you can get to with your feet..
Keep holding in reset for about 10sec until the front LED flashes rapidly.
Release reset and wait .. the boot will be slow as it deletes previous setting.. only from router side and pulls out the factory defaults. No files are deleted on the hard disk.. but the name of the TC may change.
Tell me exactly what the LEDs do throughout this process.
Both the main one at the front and the LED on the ethernet ports which should all flash during bootup.
If it is less than a year.. of course Apple will replace under warranty.. 2 years in some places.. Europe .. places with stronger consumer laws. If you have applecare on a computer it should still cover the TC.
I kind of doubt you are going to get this going again... but we can try.

Time capsule is dead

My time capsule is gone completely dead, no light even with hard reset.
I can hear the fan inside when powering on , but no led is lightening - even when making a factory reset/Hard reset.
Not possible to connect from airport utility.
What can be wrong?
Br

This is characteristic failure of the Gen4 TC.. look on the bottom and check it is A1409??
If so then I do not have a solution for you. I can fix the previous generation TC but this fault in the Gen 4 is a hard one.
Do you still have warranty on it? Or applecare on a computer or a device like the ATV might still cover it. There are complicated rules so ask, but if the TC has been bought within 2years of the computer it should be covered until it is more than 3years old.
If it is out of warranty.
Are you a DIYer??
Remove the hard disk which is likely still ok, and try to power it up without.. Then lift out the main board.. I can suggest some more tests to do.
http://www.ifixit.com/Device/Apple_Time_Capsule

My time capsule is dead - where did the support article go?

Hi,
my time capsule just died - the known power supply issue, and it falls under the serial range referred to here:
http://www.guardian.co.uk/technology/blog/2010/jul/12/apple-time-capsule-recall- replace-fault
The article is old as well as the support article dealing with the issue (old link: http://support.apple.com/kb/TS3351?viewlocale=de_DE) Now, I can imagine what the guys in my apple store are gonna tellme, when I show up with my dead TC, but at least I want to show them proof that I am right before they do me wrong. Does anyone know where this article was moved to (or happen to have an old copy / Screenshot?).
cheers,
Erik

It no longer applies.. that is why it was taken down.. warranty + applecare never extends beyond 3years.. all Gen1 TC are now more than 3years old.. if yours has lasted out this long.. more than 4years.. it worked exactly as Apple designed it to.. and is now in need of replacement.
But there is plenty of DIY fix it info if you want it.

My time capsule is dead. Serial number 6F0120ZEACD. Is there something to do?

Time capsule dead. Something to do?

The the TC is in warranty, Apple will replace it for you.
If you have AppleCare in effect on one of your Macs, the TC may be covered if it is less than 3 years old.
If one of these conditions applies, take the TC to an Apple Store....if you have one near you....or contact Apple Support directly to start the process.
http://www.apple.com/support/contact/
If the TC is out of warranty, Apple will offer no help on repairs, but there are some shops that can do this for you. Instructions for repairs are also included, so a local shop might be able to do this for your with the information provided by forum TC expert LaPastenague. See the link below.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s

Time Capsule seems dead

I found I had no WiFi this am.
No light showing on my Time Capsule.
I replaced the plug-fuse (3amp) with some of the same I had left around, could not guarantee they were all OK but none of them brought it back to life.
It would appear to be dead.
I have my Mac since early 2008, the initial TC died after 18 months (Whose didn't?), which would make this TC some 4 years on the go, can't complain.I guess,
Just wondering what's the smart thing to do, seems too good to bin it!
I certainly liked to go back the Airport Extreme route again with or without capsule as an EHD.
My main drive seems OK and I have it cloned with another utility on another drive.
I would prefer to be able to restore from Time Machine.
Sorry for meandering, I have had to reinstall an old Zyxel to keep the show on the road, more perspiration than inspiration, I'm afraid!
Any suggestions would be gratefully appreciated.
Thank you

The power supply is dead .. again.. the Gen1 and Gen2 have an issue.. and if you got 4 years then you did pretty well out of the second one.
The TC can be fixed.. There are a number of repairers who do this.. outside of the apple system, since apple will not touch them or supply parts.
http://www.fackrell.me.uk/page3/page3.html
If you are a DIYer.. you can diy.. it is relatively simple.. IMHO to replace with an external power supply.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s/apple-time-capsule-repair
There are several methods listed there. The easiest is to simply use the TC as a Airport Extreme and power the board from 5v hard wired to it.
This is horrible but really for $20 (15pound) you can buy a power supply 5v 3a nominal .. or 2a continuous and solder it directly to the board socket. Hard wire the whole thing. Just pull out the hard disk. And use it in a USB holder or use a long sata cable and plug that in.
Changing plugs over is possible.. snip them off the old power supply and dual voltages.
Anything is possible.. but to get it fixed will now cost you a goodly percentage of its value.. and it maybe simply time for a new one.
Oh, I should mention, do an ebay search for "Time Capsule power supply" international and you will find they sell brand new ones from Hong Kong..
They cost $55US. whatever that is in UK.. but you are delaying the problem. Hard disk is already 4years old.. and you are not fixing the main problem.. too b. hot for it to last.

Time Capsule (A1409): slow file access problem and how do we create a back up of the files on timecapsule?

Time Capsule: We have a model no A1049 our network (installed by someone no longer working with us, so I don't know how it was set up or how to access any settings other than via Airport Utility)
We use it for our central file storage, and as a disk for timemachine backups from the several macs we use here.
The time capsule is running but we have slow access to files, it takes ages to bring up the list of files available, can I fix this?
I have just updated the firmware.
I would also like to know how I can back up these files to another disk.
I have searched the manuals and also the support community but I can't find the answers or any instructions other than the manuals and would appreciate help.
Thank you

The Time Capsule was designed to handle Time Machine backups from one or more Mac computers, and it will work reasonably well for that purpose.
But.....and this is a big BUT......it will not work very well at all if you try to make it act as a file server, since the disk spin up time is quite slow among other things like slow read times from the disk.
Suggest that you get with an IT specialist who can recommend the right file server solution for your network based on your needs.
As far as backing up the data on the Time Capsule, the simplest way to do this is connect a USB drive to the USB port on the Time Capsule and use the built in Archive function in AirPort Utility to make a complete copy of all of the data on the Time Capsule.
Unfortunately, the simplest way is also the slowest and the Time Capsule will not be available for Time Machine backups or file serving during the Archive procedure, which will likely take 4-6 hours or so depending on how much data might be on the Time Capsule. A good time to do this might be late at night, so the Archive copying will run overnight.
Another better option would be to use a commercially available application, like Carbon Copy Cloner to automatically back up the Time Capsule disk each day at a time that you choose. The advantage to doing it this way is that CCC will only back up the changes that have occurred since the last back up, so once the first "master" backup is done, the subsequent "incremental" backups will only take a few minutes each day.
Your IT specialist / consultant will likely have other suggestions for you as well. The advice that we have offered here is meant to be general in nature and not specific to your particular needs.

My macbook and time capsule all died within the week. I can't turn the power on. any idea? is there a reset button?

My time capsule is dead. When I plug it in, there is no power.
The macbook just died yesterday before I could get another backup & wifi. It won't turn the power on any more. Is there a reset/reboot button hidden somewhere? Or do I have to bring it in and try to get all my info back?
Thanks.

TC die at around 3years.. earlier models generally faster.. so most a dead already.
There is nothing you can do.. either repair or dispose of it. Apple will not assist unless it is less than 3years old and you have applecare on a computer.
Even then they will replace with a refurbished of the same model.
Some of us do not like the throw away model Apple has adopted.. but if it is Gen 1 or even Gen 2 it could be time for update.
https://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modem s
Macbook
These are seldom worth the expense of repairing. Once they are over 3years.. the cost of parts is a significant percentage of the new items.. the hard drive can be pulled to recover your files. Ask a tech in a repair centre for help doing that.

MBP won't connect to Time Capsule

OK, this is odd for some time now my Time Capsule has been flashing the amber light but I've still been able to connect.
Today when I woke up my MBP (Penryn, OS 10.6.8) the Airport/Time Capsule (2nd Gen, v7.4.2) did not connect. However my iPhone did have a connection. I could see my network from the Airport icon so I thought it might have something to do with the amber light flashing and so I connected by ethernet and reset all my settings and now I have a green light again. Yea.
But, my MBP still won't connect to the network. It see's it, it just won't connect.
When I open System preferences the Airport is amber (and Airport is on and connected). When I click on Assist Me and Diagnostic the Airport shows green but all others are red.
If I plug in the ethernet ISP, Internet and Server all turn green but but Airport Setting and Network Settings both fail (red)
When I use the Assistant in Network Preferences it won't accept my password.
Oddly my iPhone still connects using the original password but now when it wakes up my iPhone it's showing 3G for about a second and then switches to WiFi. That's not happened before.

OK, spent time at the Apple Store and they told me my Time Capsule was dead (even though my iPhone could still connect). They suggested there was an outside chance if I reinstalled the OS (didn't help).
Then I called Apple Support and they said I needed to call my ISP and get a bunch of info (which when I called my ISP they had no clue what I was referring to).
Finally called Apple Support again and a guy named Greg told me to quit all my open applications, open a new Finder Window go to the HD>Library>Preferences. Scroll to the very bottom and trash the System Configurations Folder. Empty the Trash. Shut down the machine for 30+ second and then restart.
Bang, all is working great. After I got on the phone with Greg it took less than five minutes and I'm up and running like a charm.

Extending a time capsule with airport express twice

Hi,
I have been trying to extend my existing wireless network recently but it never ended up how I wished...
I have one 4th generation Time Capsule (A1409) and two Airport Express 802.11n (1st generation A1264).
All currently have MAC Address base authentication and no security in place for was of testing (security not relevant at this point in time).
When I extend my Time Capsule with either Airport Express this works like a charm, the LEDs are all green and connection works for client devices.
When I extend my Time Capsule with both Airport Express the same applies, everything works.
However what I have found not to works it extending my Time Capsule with one Airport Express and then extending this Airport Express with the second Airport Express. While all LEDs are green and the second Airport is seen in the Airport Utility, I find no client are ever able to connect to it and alway either connect to the first Airport Express or to the Time Capsule. This is an issue I the area I want to cover is pretty big and I need the second Airport Express for the additional reach.
I haven't found anything against this setup, it however appears you can't connect to the second Airport. The Airport Utility would even accurately depict the situation with Airport Express one dotted line to Time Capsule, and Airport Express two dotted line to Airport Express one.
However no connection seam possible to Airport Express two.
I have swapped Airport Express one and two, and in this case Airport Express gets the clients and Airport Express one now extending Airport Express two gets none.
Is this an expected behavior, i.e. should I give up or is there anything I can do about this ?

However what I have found not to works it extending my Time Capsule with one Airport Express and then extending this Airport Express with the second Airport Express.
Apple's "extend a wireless network" feature will only allow you to extend the signal one level, not two. It's possible to have more than one device extending the signal, but each extender must connect directly to the main base station.....not to another device that is already extending the signal.
The Airport Utility would even accurately depict the situation with Airport Express one dotted line to Time Capsule, and Airport Express two dotted line to Airport Express one.
This is an illusion. AirPort Express is "joining" the wireless network.....not extending it. When the Express "joins" a network, it can be used for AirPlay, or a remote printer could be connected to the USB port, but the Express will not provide any additional wireless signal coverage when it joins a network.
Is this an expected behavior
Yes. I can try to look up Apple's support document that explains this if you want more information, but you may likely already have all the information that you need. Let us know.

Time capsule as a network client

I previously had my time capsule (A1409) hard wired to an ethernet cable on my second floor with a printer attached to it.
I now have a new Bell Fibe wireless modem suppling my TVs with a wireless signal from the main floor.
Can I set up my time capsule as a network client and leave it up on the second floor with the printer? Does does the T.C. need to be hard wired with an ethernet cable to work? I would like to avoid moving the printer and capsule down to the main floor.

It can be done but is highly not recommended.. The reason is you will actually cause the TC to become not just a network client.. but a totally dumb one.. No WAP function, no ethernet function. So backups to the hard disk will be slow as molasses in winter.
You may as buy a cheap as chips wireless print share device.. or cheap old extreme or express.. why waste a TC to do the work of a $10 device.
Setup TC to join wireless network.
How do I setup my time capsule with wireless internet?
The operation of the airport utility for this setup is highly unreliable.. it works once out of 5 goes.

My time capsule wouldnt let me back up my computer, and when I rebooted it, the light won't turn on at all, is my time capsule dead?

My time capsule said that it couldn't back up my Mac because the backup was already in use, I went to the apple communities, and it said to reboot the time capsule, after I rebooted, the light didn't come on at all and my Mac can't find the network at all. Is my time capsule done? Or will apple fix this?

No light.. no body is at home.. the TC is dead.
What model is it??
A1xxx (x are numbers) on the base..
eg A1254 Gen 1 A1302 Gen 2 A1355 Gen 3 are moulded into the rubber first line. Gen4 is A1409 and written on the paper label where it always should have been. Gen 5 is the new tall AC model.
If the TC is in warranty ie a Gen4 or Gen5 purchased in the last year Apple will replace it.
If it is more than 1 year Apple might replace it if it is covered by applecare you have on a computer.. this is complex.. ring apple and ask.
Any TC older than 3years is not covered.
Gen1 and Gen2 are prone to dead power supplies. Gen3 and Gen4 prone to board failure. All have the effect you mention.. no lights on.
Let it cool right down.. off for several hours.. then power up again and tell us what the front LED and ethernet LED do during the boot cycle.. if anything.

Time Capsule: dead or coughing-up blood?

I had (until last night) a home network using Time Capsule with Air Port Express. Today network has disappeared (not recognised by Airport Utility). After unplugging and restarting both devices, TC now has orange light always on and not blinking, and Express has orange light blinking. Hub is fine BTW. I have read in other threads that TC hard-drive may have failed. Is there another explanation, solution or fix? Thanks for your help.

Dead hard disk most likely although the A1409 are known to have a number of strange issues.
If it is in warranty or you have apple care get apple to replace it. It must be less than or just on 3years old.
Sometimes the WD green drive just up and loses format.. no logical reason but I have seen a few with the problem.
If you have no warranty open it up .. pull out the hard disk and see if the TC will boot without.. they are supposed to work as airport extreme without a hard disk. If it works ok just replace the disk.

HT3728 No status light at all on Airport/Time capsule. I can plug internet cable directly into bac of my MAC and have internet access no problem. Is my Airport dead and need to be replaced??

I have NO status light on my Airport/Time Machine, I unplugged the internet connection from back of Airport and plugged directly into my MAC and am able to get to the internet just fine.
The Airport is almost 6 years old
Is my Airport dead and just need to get a new one??

Is my Airport dead and just need to get a new one??
Unfortunately, yes. On the upside, your Time Capsule lasted about twice as long as normal.

How can I erase (or remove) the hard drive from a dead Time Capsule?

How can I erase (or remove) the hard drive from a dead Time Capsule?

I found this having had the same problem...
http://forums.macrumors.com/showthread.php?t=553818
Having removed the hard drive I'm finding I can't reformat it. I manage to mount the HD but Disk Utility crashes when trying to format (HD attached to Mac via Newer Tech. SATA cables to USB) and causes what I think is a kernal panic on my Mac which hard crashes. I see 3 partitions when attempting to mount one of which is AFP. Anyone got any ideas about how to do this? I've dug around but the only progress I've made is to note others have had to work around ACL's when replacing the logic board of the TC. Not sure if this even relates to the problem. However the tool for doing this seems to have been removed from SL. (Forum references to this procedure all relate to 10.5).

Time Capsule A1409 DEAD

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