Time Capsule access is slow

I started this on a separate thread, 'cause my problem seems to differ a bit from most reported here.
After updating to Lion, I noticed that file transfers to the Time Capsule disk are much slower. I'm not talking about Time Machine backups as most people have noticed (these, believe it or not, have now gone back to normal speeds after the first slow backups), but manually transferring a file onto the disk. It takes me around 15 minutes to transfer a 100MB file - and the progress bar is highly irregular! These slow speeds happen both via Ethernet or via wifi...
Really not sure what my options could be on this one. It takes longer to transfer a file to my TC disk connected via Ethernet than to transfer it to another Mac on the same network via wifi! My other Macs (Snow Leopard machines) on the network can access the Time Capsule disk at normal speeds, even via wifi!
Thanks for any input on this!

Hi Pedro,
I'm having the exact same issue as you, whilst transfering files using finder to the Time Capsule or a USB drive attached to the Time Capsule it used to be quick really quick specially via Ethernet connection, after upgrading to Lion the speed is appaling and it can come to a stand still. I have a 100gb iTunes collection on the disk that used to work fine with Snow Leopard now I can't access it. Same goes for the multiple iPhoto collections I have there.
I have tried to format USB drive and Time Capsule HD as well it did not help. Sometimes the transfers can take ages other times they just stop and Finder can be seen on activity monitor as being hanged.
To rule out a problem with the Time Capsule I connected the Mac at work to a windows network I logged in and presto! All network transfers were bad in terms of speed, really bad!
Decided to re-install Lion from scratch but alas the problem is still there.... appareltly Lion 10.7.1 is coming quicker than previously thought....

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My time capsule is definetly slow

Hello all!
I just bought a 1TB time, very nice item, but I'm really upset for its performances, it's really too slow.
I warmly hope it's cause my configurations otherwise I've to return it to apple so I hope I can get some good suggestion from you skilled users. My home network is so composed:
I have a modem router with 3 imac connected to it, then in the forth port it's connected the cable with the time capsule, where I plugged it in the wan port. On the time capsule a mac mini is connected via cable, while an appletv and a laptop are connected via wireless. There is also a hard disk on the usb port. Before the TC I was using to share internet via wireless from the mac mini.
The time capsule is set in the bridge mode, because I need to access to the mini from everywhere (my router is set with a nat). Now, accessing to the files stored on the hard disks connected to the TC the file transfer is really too slow, both wireless or cabled. for instance, just before I was unable to read fluently a movie having a rate of 3 Mbps!!! Shouldn't work this connection up to 1000Mbps??
So, my doubt concers my settings... it's correct to use the bridge mode or also passing data from devices connected to the TC, the data flow up to the router and then back?
Just in this way I can explain myself this slow behaviour!!
SO please, let me have a your feedbacks, any suggestion is warmly welcome!
Thank you alot!

I'm afraid I won't be of much help, as I only recently got my Time Capsule (mines working fine but I dont use bridged mode).
Have u enabled wireless n at the 5GHz range?
Airport Utility --> Airport --> Wireless --> Wireless Network Options --> [check] 5GHz network name
Open up Network Utility; what's your speed for Airport? When I didn't turn on 5GHz, it was at 54Mbit/s; now, it's 300 Mbit/s.
I'm not sure if this helps... if u get 3Mbps, then maybe u got a lemon, or there is something interfering... (personally, I had a AV transmitter that was also on channel 1, and that disrupted my wireless g)
Dunno... someone with more experience chime in pls!

After installing Time Capsule internet connection slow

Since I installed Time Capsule on my Mac, my internet connection started acting up. The web browsing is VERY SLOW, and applications that are web-based no longer work properly. For instance, I have an EyeFi Wireless Explore SD card and the related EyeFi Manager software that allows me to wirelessly transfer my photos on the eyefi card to the eyefi website, as well as my photo service (Kodak Gallery or Flickr) and also transfers the photos to my Mac. Before I set up my Time Capsule, the eyefi system worked flawlessly. Now the uploads hang up and do not complete. I also have very slow progress trying to use my webmail, or loading webpages in general. I use the Safari browser.
My Time Capsule is set up as a separate wireless network, so I access the internet thru my original home wireless network. Is anyone having the same issues after installing Time Capsule, and does anyone have a solution?

Try doing a Safe Mode reboot by holding down the Shift key when you hear the start-up tone. When the progress bar appears you can release the key. A Safe Reboot will clear some of the caches, it's possible one became corrupt. If that doesn't work do both a SMC and PRAM reset, you may need to do each 2-3x.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Time capsule wireless so slow with one Macbook but not other

We have a Time capsule network set up to run at 5 GHz, and (out of necessity because of the problems) an older wireless g access point running in parallel.
One macbook running Leopard gets good speed when connected to the 5Ghz network, as does the Apple TV, which can also stream almost flawlessly by airtunes to an airport express connected to a hifi.
However, if I try to connect to another macbook (still running Tiger) to the time capsule network (even with the other components switched off) then the connection is frequently really slow, such that the web becomes unusable and it is impossible to reliably stream to the express or ATV. However, if I switch to our old g rated wireless access point connected to the same router as the Time capsule then I get a much higher speed connection, although airtunes still intermittently drops sound, but I can stream an HD movie to ATV with no problem.
Why is one Macbook fine but the other is so slow on the 5Ghz network?

Glad to see the overwhelming response to my post : )
Anyway, I have upgraded the OS to Snow Leopard and the 5Ghz network seems to have speeded up considerably on this macbook. Perhaps it was a problem with Tiger.

Time Capsule Access Control and Extended Network Question

I have a Time Capsule where I have set up a wireless network access list…and extended the network using an Airport Express unit. The Airport Express unit also has settings for an Access Control list. Do these need to be the same as the those for the network from TC that it is extending…or does that happen automatically…and if not what on earth are they for?
Thanks for any help…this doesn't seem clear from what I've read/seen.
James

I have a Time Capsule where I have set up a wireless network access list…and extended the network using an Airport Express unit. The Airport Express unit also has settings for an Access Control list. Do these need to be the same as the those for the network from TC that it is extending…or does that happen automatically…and if not what on earth are they for?
Unfortunately, they are not automatically applied to each base station in an extended network. You would have to manually enter the exact same list in each base station.

Time Capsule became very slow

Hello all,
Yesterday I decided to connect my time capsule (1tb) to my mac mini with an ethernet cable (cat6) instead of the wireless setup I have been using for quite some time. At first the transfer rate was high, as I expected, but then after an hour or two it became immensly slow. A file from 50mb would take over 30 minits to transfer from my timecapsule to the mac mini and vice versa.
I changed the timecapsule setup throught the airport configuration tool, but the only thing increasing the speed was to change the setting for the ethernet - wan - port to 1000 mb/s, however this ended in high transfer rates but I could no longer connect to the internet.
I started looking for solutions on the internet but all solutions did not solve my problem.
I changed the ACK from 3 to 0 without any results...
So that is why I posted this topic and I am desperately looking for help...

Are you reusing an old backup? That can be very slow.. you need to create a new backup for the new computer.
You need to figure out is this a general wireless issue.. or is it the TC just getting old.. a Gen2 is well past useby date.
Look at A1 here. http://pondini.org/TM/Troubleshooting.html
Or is that what you have there. Doesn't look like what I see in the Log.
Test by copying a single large file to the TC.. say 1GB and checking the speed. If that is fast. then you need to figure the old backup is not working well.
Also test with an ethernet connection so you can determine the issue is wireless or not.. when you test with ethernet shut off the wireless so it is not going to have two paths to the same destination.

ITunes library on Time Capsule accessed by multiple accounts - Not working!

I moved my iTunes library from an external hard drive to my new Time Capsule (it is in the Data folder). I can access it fine from my user account, but my husband who has an account on the same MacBook Pro cannot. When he tries to access the Data folder it has a red circle with a white line indicating that he does not have access. I have used Airport Utility to change the file sharing (enable file sharing with time capsule password and airport disk guests access read and write). But still he has no access on his account. Please help! Thanks!

I have my iTunes library on a Time Capsule. I can access it from more than one user account without the problems described here. In fact, I can access it from more than one account simultaneously if more than one machine is on. I have not tried accessing from multiple accounts using Fast User Switching.
The only think of that might be different is the location of the files. The iTunes Music folder is on the Time Capsule but not inside a Data folder. Each user's iTunes Library files are stored in the usual location in their home directory on the machines. iTunes' preferences are set to point to the folder on the Time Capsule.

Time limits for time capsule access

I want to set time limits for individual devices on my Time Capsule network. How do I set this up??

You will need a hardware address for each wireless device that you want to be able to control. If you do not have the device listed, it will have "default" access to the wireless network, which means that it will have unlimited access at all times.
If you are having difficulty finding a hardware address for a given device, turn off all the wireless devices that will connect to the network except your Mac. You know the hardware address of your Mac already, correct?
Turn on one other wireless device and look for the info about that device. Then turn on the next device to get info about that device. You may not see a device name and instead see something like 10.0.1.x for the device name. Click on the 10.0.1.x display to reveal more information about the device, including the hardware address.
You can set up rules for each device on either the Time Capsule or the AirPort Extreme and the settings will automatically be transferred to the "other" device, so you only have to enter the rules on one device.
Open Airport Utility again and click on the Time Capsule if that is your "main" base station or router. Otherwise click on the AirPort Extreme if that is the main base station.
Click Edit
Click the Network tab at the top of the window
Look toward the bottom of the next window and make sure that there is a check mark next to Enable Access Control. Later, you will need to make sure that the other router you have is also enabled.
Click on Timed Access Control
Here you will see the "default' rule for the network of Unlimited Access. This means that any device that has not been assigned a specific rule will be able to connect to the network at any time. Leave this rule alone.
Click on the + (plus) button at the bottom of the Wireless Clients box
Type in a device name next to Description.....example.....iPad
Type in the hardware address of the device next to MAC Address
You probably want to have the rule in effect Everyday, so leave that box the same. If you click on the box, you will see that you are able to have the rule in effect with a number of other options.
Click on the All Day box and change that to Between
Double click on each time display to edit the start time and end time for the device each day. For example, the device might be able to connect Everyday, Between 9 AM and 10 PM. It is possible to have multiple rules for the same device by clicking the + button in this area to add another time slot.
Click Save
Click Timed Access Control again and repeat the process for the next device, etc until entries for all wireless devices that you want to control are complete
Click Update to save all of the settings and the Time Capsule will restart in 30 seconds.
Be sure to enter a check mark on the other router that you have to Enable Timed Access and Update to save the setting. This will transfer the stored settings from the Time Capsule to the AirPort Extreme or vice versa.
Good luck.

Best file manager with SMB and streaming support? Time Capsule access?

Constantly having to jump through hoops it seems, because of no file manager in iOS. Another simple scenario: have 2 disks connected to my Apple Time Capsule. Can accesss them with Android phones, always in trouble finding a good app on iPhone. Any tips? Wish I could also stream my home videos, etc from these disks. Documents 5 (Readdle) can access them via SMB, but not stream, which is nasty for large videos.
Thank you,
Roman

I was experiencing the same problem when I upgraded to a Time Capsule. To fix the problem remove all personal file sharing port mapping settings. Then make sure that the enable file share, and enable over WAN is on and checked for the TC, then update the TC. While that's updating go into the server app and remove any old file sharing protocols from the TC on the server app. Next add a new custom protocol by hitting the + name it file share and set the port to 140. hit the update button and wait for it to finish. Once that's finish go back to the airport utility and find the newly made file share protocol by selecting it under port mapping for the TC. If you don't have the newly made one in there make a new one your self. Name it the same as you did in the server app and set the public TCP ports to 140 and the private TCP ports to 548, make sure the private IP address is set to the same as your server in the reserve. Update the time capsule and you should be able to access both by putting in the appropriate afp://www.yourserver.com:140 for the server and afp://www.yourserver.com:548 for the TC. Have fun, lion server can be a little fussy!

Time Capsule fast backup, SLOW internet!

I hope someone can help me with this issue...it seems like it only just started a few days ago.
So I have a 1TB time capsule and the wireless backup is really fast..like multiple MB/s.
However, the internet surfing speed is really slow. YET, downloading speeds are relatively fast. It just seems like safari, firefox, AND chrome take an abnormally long time loading webpages. Is anyone else having this problem, or am I just crazy?? :/
Any help would be GREATLY appreciated! Thanks ahead!

Your not alone, there a loads of peaople out there with the same problem. I've got the same problem too. Only recently has this problem manifested itself.
There a few suggested solutions on the internet, most seem to be with adding open DNS addresses in your network config panel. This hasn't resolved my issues. Others suggest adding a linksys router between the modem and Time Capsule...but spending more money on known problem doesn't seem the way to go. Wish I could help...

Time capsule ethernet transfer slow

I have a new 3 tb time capsule. I have used it to back up my mac before doing a fresh install. I also transfered my large 250gb iphoto library via ethernet cable to the time capsule in a seperate folder. When I completed the new install of mountain lion I used migration assistant to transfer the base data and then individually transfered documents and sub folders with minial fuss. 50 gb taking 1hr. I am now trying to transfer the iphoto library and it is giving me a 7-22 days transfer time. This makes no sense, please advise.

Time estimates are displayed using the current connection rate.
It is normal for the backup to start quite slowly as it tries to analyze all of the data to be backed up or transferred, and then speed up significantly for the bulk of the transfer and then slow down a bit toward the end of the backup.

Time capsule is very slow on wired Ethernet - tested from multiple sources

I purchased a 2 TB Time Capsule today. I want to use it for automatic backups of my Macbook, and I also want to use it to store files from my Windows PC's.
My TC is connected to my network using wred Ethernet only (Wireless is disabled in the TC)
My problem is that transferring files to the TC is incredibly slow. I have been doing some research and found lots of articles that talk about wireless interference and various problems with interoperability between WiFi flavors. None of these would seen to apply as I am using only wired Ethernet to transfer my files.
I also found a couple of discussions that describe how to make a change to the Mac's TCP/IP configuration to avoid a strange network condition slowing things down. This solution doesn't seem applicable as I am seeing the performance problem regardless of where I copy files FROM (I have a mixed environment with Windows and Linux and Mac systems)
Also, I am aware that the inital backup with Time Machine will be slow but I don't think that's relevant to my situation.
My TC is configured for file sharing so I can read and write files from my various Windows systems on the network. When I copy a set of large files to the TC, I see a typical transfer rate of 5 - 6 MB / Second. To me, this is completely abnormal and here is why: When I copy the same files, from the same Windows system, to a server on my network I get about 60 MB / second or about 10 times the transfer rates.
The TC is running firmware 7.4.2.
What gives?
Message was edited by: 92656iPhone

I also had the same issue. My Time Capsule was connect to the Linksys router WAG325N. I had a wireless network broadcasted from the Linksys and a different one from the Time Capsule. When connected to the TIme Capsule wireless network i pinked the Linksys router and got 10% to 30% pack loss. When i pinked the Time Capsule i got 0% loss. I used the AirPort Utility and changed the "Internet" "Ethernet WAN Port" from automatic to "10 Mbps/Full Duplex" and this seem to fix the slow internet.
I guess the Linksys and Time Capsule as issues with port speed negotiation.

Time Capsule Access?

Is there anyway to restrict or limit individual Mac/PC access to the Internet, both wired and wireless, through the Airport Utility using the latest generation Time Capsule?

The controls in the TC are at best primitive.. time control for wireless.. that is the grand total.
The idea for parental control with apple is to control on the end device. IMHO it is much easier to control at the router.. for that you need a brand with more controls.. particularly things like Quota or QoS are strictly outside of the Apple purview.. and hard to find anywhere actually, although some offer site restrictions. I recommend a Netgear WNDR3800 running gargoyle firmware. Never assume kids cannot find a work around though.

Time Capsule access control

Hi:
I am looking at the time capsule for the following:
1) Two Time Machine users
2) A shared folder for music and stuff
The macbook users should not have access to each others backup, other users should not have access to backups. Preferably, they should not even be able to see these partitions exist.
- Does the Time Capsule support such a multiuser scheme?
- Is it possible to assign space for each TM user and the shared folder? (2x200+100 GB).
- Is it possible to encrypt backups individually for each user and leave the shared folder unencrypted?
Wireless auth will be WPA2 enterprise EAP-TLS against a FreeRADIUS server, but there is no auth on wired connection. It would be useful if access to the disk using wireless connection would require no further authentication.
Thanks, Erik

I have a Time Capsule where I have set up a wireless network access list…and extended the network using an Airport Express unit. The Airport Express unit also has settings for an Access Control list. Do these need to be the same as the those for the network from TC that it is extending…or does that happen automatically…and if not what on earth are they for?
Unfortunately, they are not automatically applied to each base station in an extended network. You would have to manually enter the exact same list in each base station.

Time Capsule Backup gets slower and finally stops!!! HELP!

Hi,
I am using since a view years an Airport Extreme (as base station, connected to the internet modem) and an Airport Express as network extension.
Because of backup requirements I bought some days ago a 1GB Timecapsule and setup the network "from the scratch". Now the Timecapsule is connected to the internet modem as primarily base station and the other two devises help to extend the network all over my house. This is working fine.
BUT: the backup with time machine does not work. I started with my MacBook with 57GB data to be backuped. The process started via air promising (quite fast), but slowed down later on. And finally, it breaks up, often even with restarting the whole laptop. I did not yet succeed in the initial backup of this MacBook!
Can anyone help me? Can I do something wrong with the standard adjustments on the network via the Airport Utility SW? Why is the data transfer slowing down?
Funny enough, I had a similar effect some months age when I tried to use an external HD connected to my MacMini. At that point in time I thought that the issue is because of using a separate MacMini or a separate, external HD. That was also the reason why I decided to buy the integrated system from Apple: Time Capsule.
Matthias
Message was edited by: Matthias Koehler

Hi,
I am using since a view years an Airport Extreme (as base station, connected to the internet modem) and an Airport Express as network extension.
Because of backup requirements I bought some days ago a 1GB Timecapsule and setup the network "from the scratch". Now the Timecapsule is connected to the internet modem as primarily base station and the other two devises help to extend the network all over my house. This is working fine.
BUT: the backup with time machine does not work. I started with my MacBook with 57GB data to be backuped. The process started via air promising (quite fast), but slowed down later on. And finally, it breaks up, often even with restarting the whole laptop. I did not yet succeed in the initial backup of this MacBook!
Can anyone help me? Can I do something wrong with the standard adjustments on the network via the Airport Utility SW? Why is the data transfer slowing down?
Funny enough, I had a similar effect some months age when I tried to use an external HD connected to my MacMini. At that point in time I thought that the issue is because of using a separate MacMini or a separate, external HD. That was also the reason why I decided to buy the integrated system from Apple: Time Capsule.
Matthias
Message was edited by: Matthias Koehler

Time Capsule access is slow

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