Time Capsule - After recent update

Would appreciate some guidance from the knowledgeable! I backup to Time Capsule and the backups seem to be working fine. However, there seem to be no less than five references to the device on my desktop, and I would like someone, kindly, to explain why there are so many:
1. There is "RR Time Capsule" (RR is where I live). There is a mini-icon of the Time Capsule next to it. This is under "Shared"
2. There is "rr-time-capsu" (i.e. lower case, truncated) with a picture of a screen... also under "Shared"
3. There is "Backup of JAA MBP" under "Devices".
4. There are two separate "RR Time Capsule" icons on the RHS of the Desktop (under Macintosh HD).
I should add that I back up wirelessly, using the "Device Password" security.
Any brief guidance would be great,
Thanks,
Fortinbras.

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Airport Utility can't find my Time Capsule after Mavericks update

Hello - I recently updated my Mac Book Air to Mavericks 10.9.1, and I can no longer manage my AirPort Base Station or Extender from that machine. This means I cannot use the Time Machine backups from that Base Station, or view the devices on the network at all.
Screen Shot from my Mac Book Air:
I am connected to "Kobayashi" which is the network created from the Time Capsule, so I can connect to the network it is broadcasting from this machine.
From my MacBook Pro using OS X (10.7.5) I can view the network and also perform Time Machine back-ups. Here is a screen shot from that machine:
I have connected the MacBook Air both using the wireless connection and also an ethernet to Thunderbolt adapter. I have done a hard reset on the Time Capsule, and also restored it to factory settings.
I have tried it with settings to allow and disallow IPv6 requests.
Any advice on additional trouble shooting/fixes I can try?
Thanks
Jon

Thank you. Your suggestion helped resolve my 'Backup Delayed' error for Time Capsule. I use an early 2009 iMac and OS 10.9.2 and my home network is created by this very Time Capsule. I also use the McAfee Internet Security for Mac package. This error cropped up after one of the latest OS updates to Mavericks.
Jack Wentz wrote:
Thanks! I had a similar problem. I had McAfee All Access - Internet Security installed and it was blocking the connection to the Time Capsule.
The firewall setting defaults to "Public" rather than "Home or Work".
Path to setting. Open McAfee. Preferences > Firewall - Select "Home or Work."
To resolve my issue I went to McAfee Internet Security Preferences and under the Firewall tab ---> Network Connections changed the 'Type' fom Public to Home or Work.

Problems with iTunes syncing iPhotos on Time Capsule after Mavericks update?

Hello all,
I currently have all my Music/Movies/TV Shows/Photos stored on my Time Capsule and have been using iTunes and iPhoto to retreive files from it with no problems until I recently upgraded to Mavericks.
Couple of days ago, I updated to Mavericks, downloaded the latest version of iPhoto and iTunes. Yet once I've done so I could no longer sync photos to my iPhone, iPad or even see my photos on my Apple TV. I could however see the Music other Media. It took iTunes abnormally longer time to retrieve the data from the network and once it did and tried to sync them with the phone it just hung and crashed.
I tried doing the following:
Deleting the iPod, Apple TV cache from the iPhoto library.
Fixed iPhoto Permissions and rebuilt the whole of the iPhoto library.
Deleted my iTunes library and rebuilt it from scratch.
All that did not work. The only thing that did however, was taking the photos from the Time Capsule and back to my computer. That seemed to fix things and I was able to make everything work again.
What I am asking is: Is anyone else having the same problem? Is this an OS bug that will be addressed? or is there anyway I could fix this on my own? I only own a Macbook Air and the 15GB of photos I have already take a huge chunk out of the 59GB I have available on my laptop. Thanks.

I have a new Time Capsule (the tall version), but no Mavericks yet (I have OSX 10.8.5) and latest iTunes and Time Capsule sw. I have pictures and iTunes library on the Time Capsule.
iTunes messes a lot with synching pictures and music.
I have tried to delete the picture cache on the Capsule, but that only helped once. Next time it looked over the pictures for a long time, but synched none. With music I get an error message that it's wrong format (it isn't, the file is fine, I can see it) - and since next time that song will/might come in, but some next song won't. Then it could gray out some music on iPad (running iOS 6.1.3), some times it actually plays grayed out music, some times it doesn't.
But on my Mac Mini (which runs iTunes, all year long), all is fine, so the music exists fine! Synching looks very broken to me! This happened when my wide Time Capule's disk broke and I had to recover the iTunes library from a backup.
I'd rather not move all of this onto the MacBook, as I want anyone to be able to synch and play music wouthot having to relate to some laptop.
Øyvind Teig, Trondheim, Norway
www.teigfam.net/oyvind/home

Time Capsule after firmware update

I am using a MacBook 2GHz Intel Core Duo (not duo 2) device and a Time Capsule. I just installed the Airport Utility (5.4.1) update which then had me update the firmware on my TC. Since the update, the TC and the MacBook have restarted but now Airport Utility cannot find my TC. The TC has a solid amber light. Internet seems to work fine. I can even go into Time Machine and see my backups. But Airport Utility does not identify the Time Capsule and the light is Amber. Hooking up directly with an ethernet cable doesn't solve the problem. What's the deal?
Thanks!

Usually it means there is some setting on th TC which is not right/optimum or has been left untouched (factory defaults).
Did you try doing a factory reset on your TC ? Did you update your Airport Utility on the client machine ?

After recent update to airport on iMac, the wifi connection is lost when it goes to sleep and requires turning off wifi and turning it on to reestablish contact.

After recent update to OS on iMac, communication to airport is lost when computer goes to sleep. To reestablish connection, I need to turn wifi off then on.

same problem here.
i have a time capsule.
symptoms:
excessively searching for network
but more often than not, it cant find the correct netowrk that is correctly stored in keychain
if i try network assistant opened through safari not finding its page, then it can find the right network after i enter in the password again. it connects. but only for a few seconds then it loses the connection again.
the only fool proof workaround for me is:
1/ shut down time capsule. restart time capsule.
2/ restart mac with airport turned off.
3/ after restart manually select the network from the wireless icon in the menu bar
airport utility is a complete waste of time
old airport utility is still better.

Premiere Pro Windows crashing after recent updates

Machine specs: HP Z820 - zeon e5-2690 48gb ram quadro k5000. Since the recent updates & complete wipe of the system & fresh install, Premiere pro CC crashes regularly without any pattern. Using MXF files while editing if that helps-i did read a thread about that - but it was old. This is a new problem. The event viewer information:
Faulting application name: Adobe Premiere Pro.exe, version: 8.1.0.81, time stamp: 0x5426694c
Faulting module name: mc_dec_mp2v.dll_unloaded, version: 0.0.0.0, time stamp: 0x53f72b76
Exception code: 0xc0000005
Fault offset: 0x000007feea381a30
Faulting process id: 0x2168
Faulting application start time: 0x01cfe7cdce8c2c97
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: mc_dec_mp2v.dll
Report Id: ba9aeb2b-53c1-11e4-b3dd-24be05e2e6a2
Audition has also started crashing as well. Info:
Faulting application name: Adobe Audition CC.exe, version: 7.1.0.119, time stamp: 0x5421531b
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0xc0000005
Fault offset: 0x000000000003c780
Faulting process id: 0x249c
Faulting application start time: 0x01cfe7ebfe3ea9e0
Faulting application path: C:\Program Files\Adobe\Adobe Audition CC 2014\Adobe Audition CC.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: 4d975a0f-53e3-11e4-b3dd-24be05e2e6a2
Any Ideas?

Re:
Premiere Pro Windows crashing after recent updates
Try finding MSVCR110.dll file on internet and replace it in the path C:\Windows\system32\MSVCR110.dll
hopefully it works...

HT2693 My UPAD lite does not start after recent update. I have lots of info in it. Can anybody help me to get it back. Can I get the update out somehow? Thanks

My UPAD lite does not start after recent update. I have lots of info in it. Can anybody help me to get it back? Can I somehow undo the update? Thanks

"UPAD lite?"
I expect that you mean some version of iPad.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Problems with Time Capsule after upgrade to 10.7.5 & firmware on Time Capsule

I got a software update to 10.7.5.   There was also a firmware update to Time capsule. It won't work now. I get the error message of (-1). They tell me it's a Western Digital software driver. I never had a western digital drive, but must have migrated the driver from an older computer.      I did have an Iomega drive on that computer, but no Western Digital.
Support has not been able to help me.    Any suggestions?

I've worked on this over the weekend with Apple Support.   I'm now on my fourth advisor, who is a tier 3 resource. Over the weekend I've downloaded the patch, erased the Time Capsule, reset it to factory settings, plugged it into ethernet, renamed the Time Capsule, the airport network & my computer and still don't have a functioning Time Capsule after a very 'Microsoft' weekend of waiting for several backups to bomb.
The only reason I'm on Lion is that I was a MobileMe customer and wanted to keep my email address.   I'm now thinking of getting a personal domain email, i.e. [email protected], dumping iCloud which really doesn't have any value to me, and in fact has less functionality that I need than MobileMe had, and reloading Snow Leopard.
That, or I can stop trying to fix Time Capsule, use third-party local drives until Apple gets around to fixing Lion.
Another 'feature' I've also discovered is that I can no longer take a Pages document and send a Mail message converting the document to PDF reliably.   It now works some of the time.
I've been one of 'the faithful' who's had Apple products since 1987 and loved them.   I stuck with Apple through the 'Soda Jerk' years and that european dude.   I'm hoping that Lion is some weird product anomaly and that Apple will improve it's product quality to where it used to be.    Also, not force people into product upgrades by not restricting features on new releases like Mountain Lion to machines less than 3 years old.   There really will not be any place else to go unless Google gets into hardware.

Adobe Illustrator 17.1.0 crashes after recent update

Hi,
Adobe Illustrator 17.1.0 crashes after recent update. I can work some time (maybe half an hour or 10 minutes, or 1 hour) and then it crashes again.
Here is my error:
Process:         Adobe Illustrator [706]
Path:            /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         17.1.0 (17.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [145]
Responsible:     Adobe Illustrator [706]
User ID:         501
Date/Time:       2014-06-13 14:08:56.167 -0500
OS Version:      Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 4C76A327-D836-AD35-DDEF-55FB707349CD
[long crash log removed... please only send a crash log to a technician, when asked]
Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i5, 3.2 GHz, 16 GB, SMC 2.15f2
Graphics: NVIDIA GeForce GT 755M, NVIDIA GeForce GT 755M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: PTK-640
Thunderbolt Bus: iMac, Apple Inc., 23.10
Thank you in advance.
Best Regards,
Volha.

Some Mac links that may help
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

HT3728 When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I redo the factory reset.

The Time Capsule is not providing a wireless connection.
When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I cancel the Airport Utility app and restart it. I performed the factory reset again, restarted the Airport Utility and received the same error. What are the steps to debug and fix the wireless problem?
My Time Capsule is connected to my FIOS router and to my Mac Mini. I am still able to connect to the Internet from the Mini via ethernet. It seems that the Time Capsule acts as a bridge for the ethernet connections between Internet to FIOS, FIOS to Time Capsule, and Time Capsule to Mac Mini.

Which model TC is this? The A1xxx number from the base please.
Try the setup in full isolation from the network.. so unplug the TC from the network.. and turn off wireless in the mini.. so you have mini--ethernet--lan port TC.. and nothing else.
Do the factory reset.
Now check if TC comes up in airport utility..
If it fails, turn on ipv6 local link.. if you are using 6.3 utility this could be necessary.
Still fails, try loading the v5 utility.. you will need to plug the computer back into the FIOS to get internet. Then depending on OS.. Lion according to your profile.. you can just down the utility.. ML takes more steps.
See below.
Do you have an iphone or ipad.. download the airport utility app and use those for the setup.. that can sometimes work better.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

After recent updates from Apple, Mail will not open.

After recent updates from Apple the mail icon on the bar will not open. Only way to access mailis through Google, rather than the dock.

These fixes have helped others, depending on the situation.
Have an up-to-date Time Machine or other backup before attempting any major software updates or rebuilds.
For more about backups:
Time Machine Basics: http://support.apple.com/kb/ht1427
Most commonly used backup methods:
https://discussions.apple.com/docs/DOC-3045
Methodology to protect your data. Backups vs. Archives. Long-term data protection:
https://discussions.apple.com/docs/DOC-6031
A general repair to fix odd behaviors in Mail is Mailbox > Rebuild.
Try booting in Safe Mode.
          Boot and when you hear the bong hold down the Shift key.
          It will boot slowly. Be patient.
          Login the the user account.
          Restart.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all "Envelope" files to your desktop.
Restart Mail and let it convert/reindex your mailboxes.
If this worked, Trash the Envelope files file that are on your desktop,
if not shut down Mail and put them back.
Another fix:
Shut down Mail.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following:
~/Library/Containers/com.apple.mail/Data/Library/Caches/com.apple.mail/Cache.db
Click Go.
Move the Cache.db file to the Trash.
Restart your Mac and try Mail.
Another fix:
Open the Finder. From the Finder menu bar click Go > Go to Folder
Copy and paste the following
~/Library/Mail/V2/MailData/
Click Go.
Move all the Accounts.plist to your desktop.
Restart Mail.
If this worked, Trash the Accounts.plist file that is on your desktop,
If not shut down Mail and put it back.
You can try restoring mail from a Time Machine backup.
Hold down the Option key and in the Finder Go > Library
Enter Time Machine.
Select a date and time from when Mail was working.
Restore Mail.

Serious connectivity problems after recent updates

Hi
I have serious problem with my WIFI after recent updates from App Store.
I have good router, good internet connection and strong signal - I tested it on Windows on bootcamp and everything work perfectly.
iPhone also works with no problems.
On OS X it's very hard to load a web page, only sometimes it works good, as shown on ping, i have 41% packet loss:
apple ~ $ ping google.com
PING google.com (77.252.2.84): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5
64 bytes from 77.252.2.84: icmp_seq=6 ttl=61 time=10.822 ms
64 bytes from 77.252.2.84: icmp_seq=7 ttl=61 time=11.484 ms
64 bytes from 77.252.2.84: icmp_seq=8 ttl=61 time=10.331 ms
64 bytes from 77.252.2.84: icmp_seq=9 ttl=61 time=7.437 ms
Request timeout for icmp_seq 10
Request timeout for icmp_seq 11
Request timeout for icmp_seq 12
Request timeout for icmp_seq 13
64 bytes from 77.252.2.84: icmp_seq=14 ttl=61 time=10.638 ms
64 bytes from 77.252.2.84: icmp_seq=15 ttl=61 time=6.316 ms
Request timeout for icmp_seq 16
64 bytes from 77.252.2.84: icmp_seq=17 ttl=61 time=10.694 ms
64 bytes from 77.252.2.84: icmp_seq=18 ttl=61 time=15.901 ms
64 bytes from 77.252.2.84: icmp_seq=19 ttl=61 time=46.882 ms
64 bytes from 77.252.2.84: icmp_seq=20 ttl=61 time=18.987 ms
64 bytes from 77.252.2.84: icmp_seq=21 ttl=61 time=18.911 ms
64 bytes from 77.252.2.84: icmp_seq=22 ttl=61 time=7.705 ms
64 bytes from 77.252.2.84: icmp_seq=23 ttl=61 time=8.714 ms
64 bytes from 77.252.2.84: icmp_seq=24 ttl=61 time=18.261 ms
64 bytes from 77.252.2.84: icmp_seq=25 ttl=61 time=8.952 ms
Request timeout for icmp_seq 26
64 bytes from 77.252.2.84: icmp_seq=27 ttl=61 time=16.877 ms
64 bytes from 77.252.2.84: icmp_seq=28 ttl=61 time=7.876 ms
^C
--- google.com ping statistics ---
29 packets transmitted, 17 packets received, 41.4% packet loss
round-trip min/avg/max/stddev = 6.316/13.929/46.882/9.219 ms
I'm using no proxy, no additional firewalls, antivirus, vpns (tunnelblick is installed but not used) etc - just simplest possible wifi connection with no changes to default configuration.

I checked my System Log in Console and cannot find anything useful. One msg about the connection:
27.02.2013 07:17:41,096 UserEventAgent[11]: Captive: en1: Not probing 'NETIASPOT-653980' (protected network)

HT3775 Quicktime no longer plays wmv files after recent update

after recent update, quicktime will not open wmv files. had no problem opening them up in the past. reinstalled flip4mac codec and nothing. don't want to use quicklime player 7 b/c need to use fast forward option that will not work with QT7. Any help is appreciated.
thank you,
Damian

I ended up on the phone with an Apple iPhoto expert after scheduling an appointment online (go to Apple support). He spent an hour or so diagnosing my particular problem and was able to fix it. I can once again view all my mov files in iPhoto. Since every computer is different, you might want to try that route. He was able to view my computer screen and direct me to do different things.

HT201250 How to restore laptop from time capsule after replacing hard drive

How do I reload all my programs and files from a time capsule after changing hard drive? Also Apple store reloaded with Snow Leopard and not Lion. Will that be a problem? Thank you

Plug the external drive into a computer by usb or whatever box you have available..
When you say blank, is it correctly formatted.. we recommend HFS+ which is Mac OS Extended (jorrnaled)
Make sure you use GUID type disk setup not MBR if it came from PC world.
Copy the files via finder from TC to the external drive.

How to restore the backup files on time capsule after reinstalled the system

please can someone help me to restore my backups on time capsule after reinstalled the new system. I tried after finished reinstall but it could not find. I also tried with the migration assistant in utilities, it also doesn't work. I always have time machine backed up all my files but now I can not bring anything back

ellabs wrote:
please can someone help me to restore my backups on time capsule after reinstalled the new system.
What "new system" did you reinstall?
Are you upgrading from Leopard to Snow Leopard?
Or did you reinstall Leopard? If so, why and how (that may provide a clue)?
How is your Mac connected to the Time Capsule (use Ethernet for best results)?
You may need to repair the backups, per #A5 in Time Machine - Troubleshooting.

Time Capsule - After recent update

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