Time Capsule AirPort choking on web pages, not running backups
Hey everyone,
I've been reading in all the relevant forums, and I can't quite find something that matches the problem I'm having, so here goes. If I'm rehashing something that's been covered, a link would be much appreciated.
Browsers on my MBP are completely choking on any and all websites, and Time Machine is unable to run. Our other computers (which don't use the Time Capsule for backup) have no problem with websites. And my MBP seems to be running Mail, Tweetdeck, and printing ok. But for some reason my browsers are chronically stalling (or taking minutes and minutes to load sites like CNN).
At first I attributed it to a faulty AirPort card in my MBP; I'd taken it in to get the screen replaced, and they replaced the AirPort card for some reason. I've since had that one replaced, but the problem persists.
It's not just one browser, either. I mostly use Safari, but Firebox seems to have the same problem (or it will load CNN, then choke on the page I nav to afterward). It's also inconsistent; the past few days have been ok, but tonight it wouldn't load anything. Then it inexplicably started working briefly.
Often, when I quit out of Safari after a page has stalled, I get the beach ball in the Finder for about 10 minutes afterward. The beach ball goes away after that.
I'm getting a signal just fine, so it's not that. I've noticed my Time Capsule keeps making a start-up sound—like the disk is waking up—when I launch a browser, but nothing happens. The dot on the front is green, so there are no problems. I've run the AirPort Admin many times, and it's not showing anything.
I've checked for malware too and cleared anything that looked suspicious. I just ran Time Machine Buddy, and it said: "No space left on device. Stopping backupd to allow ejection of backup destination disk." But my Time Machine prefs say I have 970 gigs available.
Ugh, really frustrated with this. Any help would be really appreciated.
...aaaaand I'm back. The DNS change worked for a bit, and now it's inexplicably not working. Again, only my web browsers are affected; email, Twitter clients, etc. load fine. But every browser either times out loading sites or takes forever to load them.
I did a disk repair on the Time Capsule, and nothing suspicious was found. But it still isn't working. Here's the latest log:
Starting standard backup
Attempting to mount network destination using URL: afp://Kyle%[email protected]/Data
Mounted network destination using URL: afp://Kyle%[email protected]/Data
QUICKCHECK ONLY; FILESYSTEM CLEAN
Disk image /Volumes/Data-1/Kyle Ryan’s MacBook Pro.sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Event store UUIDs don't match for volume: Macintosh HD
Node requires deep traversal:/ reason:must scan subdirs|new event db|
No pre-backup thinning needed: 2.21 GB requested (including padding), 902.80 GB available
Indexing a file failed. Returned 200 for: /Library/Documentation, /Volumes/Time Machine Backups/Backups.backupdb/Kyle Ryan’s MacBook Pro/2010-09-11-131044.inProgress/350A850B-24F2-4D85-A9E9-75A385ED1CA7/Macintosh HD/Library/Documentation
Aborting backup because indexing a file failed.
Stopping backup.
Copied 142 files (73.9 MB) from volume Macintosh HD.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image.
Ejected Time Machine network volume.
I'm about to smash this **** thing.
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Time Capsule-AirPort Express-WDS not working together
According to everything I've read here, I've configured this properly, but it doesn't seem to be working. If anyone can help me troubleshoot this I would greatly appreciate it.
I have a new Time Capsule acting as my main wireless base station; it has a manually-configured static IP address, is plugged into my Verizon FIOS router, and is set to distribute IP addresses over wireless using DHCP. I have it set to run a 5 GHz network in addition to the regular 2.4 GHz network. I have an older AirPort Express that I want to use to extend the range of the 2.4 GHz network (the Express can only do 802.11b/g, not 802.11n), in part because we have some older devices in the house that I don't want to slow down the 802.11n network, and in part because the 802.11b/g signal doesn't reach all parts of the house very strongly. So I told the Time Capsule to make its network extendable, told the AirPort Express to participate in a WDS network as a WDS relay, and entered the MAC address of the Time Capsule's 2.4GHz network as the WDS main. Result: flashing amber light on the AirPort Express, which no longer shows up in the AirPort Utility; I had to do a hard reset in order to get the Express back (and then it had to be reconfigured again, of course). At the moment I have it just joining my wireless network, and that works -- green light -- but of course doesn't allow the Express to extend the range of the wireless network.
What am I doing wrong here?Before there was dual band, we always told users that if they used WDS, the entire network would revert to "g", even if the Time Capsule, AirPort Express, etc were capable of "n" performance.
Your findings seem to confirm that this happens with a dual band as well.
I think it's well worth it to get the AirPort Express 802.11n. Then you can reconfigure the Time Capsule back to "Create a wireless network" and check the box to "Allow this network to be extended"
The Express"n" would then be configured to "Extend a wireless network". I use this setup and would highly recommend it. There may be a slight bandwidth loss due to overhead, but the performance is light years ahead of WDS.
If you are using the same network name for both bands on the Time Capsule, then I believe by default the Express will extend the 2.4 GHz "n", "g" and "b" band. This makes sense for most users since 5 GHz signals do not travel well over distance or penetrate obstructions well.
IF...you want to extend the 5 GHz band, the only way that I know how to do this is click Wireless Network Options on the wireless setup page for the Time Capsule and enable the option to assign a different name for the 5 GHz network.
Then you will have to configure the Express to extend this specific 5 GHz network. I never had much luck extending 5 GHz, and I wanted my iPhone to be able to use the network across the house, so I went with the simpler one network name for both bands and extended the 2.4 GHz network.
If you have a "g" device joining the extended network, it may tend to slow the "n" devices down slightly...when the "g" device is active, but it won't drag everything down to "g" levels. When the "g" device is not active, "n" devices will run at "n" speeds.
BTW, the ethernet port on the AirPort Express is active when you configure it to "extend a wireless network". This can come in handy for hooking up DVD players, etc that need an internet connection for firmware updates and extra features.
Follow up....I tried a very quick reconfiguration of my dual band AirPort Extreme (same router that the Time Capsule users) and AirPort Express using the WDS arrangement and everything did indeed drop way down in speed and performance.
Post back if you have questions. Happy to help.
Message was edited by: Bob Timmons -
Configuring the time capsule airport wlan function as "connect to wlan", the time capsule gets a correct IP adress from the other wlans IP range, but does not assign this to the ethernet ports. With Airport express it worked, the single Ethernet port got the IP Parameters passed through!
My setup is a Vodafon Esaybox connected to ISP. Time Capsule is not able to extend the wlan of the easybox, neither airport express can do.
Only the option "connect to wlan" is succesful.
With airport express I was able to connect my Sony Bravia TV to the lan via ethernet to stream pictures, the TV set got an IP adress from the easybox.
With the time capsule the easybox dosn't find devices connected to the ethernet ports to submit IP adresses. The TV set get another IP adress (169.xxx.x.x.) in subnet mask 255.255.0.0 and I don not now where from.
My notebook is a MacBook pro.
Any idea????
Thank a lot in advance!
Kind regards
IngoNeverthe less, could there be the chance, that this feature could be implemnented with an firmware update?
That would appear to be a question for Apple to answer. You can make suggestions to Apple here:
Apple - AirPort Extreme - Feedback
If the AirPort Extreme and Time Capsule are configured to "extend a wireless network" they will provide additional wireless coverage....and...the Ethernet ports are enabled in this type of setup.
The "catch" here is that you must have an Apple router providing the network to be extended. -
Web Pages not loading on Mobile Devices
Browsing web pages not working on mobile devices
I have bt inifinity 2, from my laptop and mac (with same wifi connection) webpages load no problem, from my android tablet and iphone (with same wifi connection) web pages not loading. On these devices I can load youtube videos, and apps have connections/load data, it seems to be limited just to browsing webpages.
I have tried changing ssid for the 2 channels, I have tried disabling wifi on the router, and using apple time capsule as the router, everything seems to result in the same problem, you cannot browse web pages on mobile devices.
previously i had adsl from bt and didnt have these issues.
Solved!
Go to Solution.Try turning Smart Setup off.
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-ho...
Devices where there are known to be problems include:
Some Apple devices including iPhone 5 and Apple TV
some Android smartphones
Xbox<
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Purchased a new Macbook Pro 13". I used migration assistant to transfer. I can't backup to time capsule. I am getting on error "The backup disk image “/Volumes/Herb's Time Capsul/Herb MacBook Pro.sparsebundle” could not be created (error 17). Help!
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the page that opens.
Select the System keychain in the list of keychains in the sidebar of the window. If you don't see the list, click the down-arrow icon below the sidebar.
Then select Passwords in the Category list at lower left. Click the Kind heading in the list of keychain items to arrange it by Kind.
Locate the AirPort Disk Password with the name of your Time Capsule. Double-click the item and check the box marked Show Password in the inspector window that opens. You'll be prompted for the administrator login password. Make a note of the AirPort password, then close the inspector window and delete the item.
Also delete any other AirPort DIsk Password items for that same Time Capsule, which may have had a different name in the past.
Quit Keychain Access and try again to back up. -
Time capsule airport has yellow light on
having problems with my time warner modum which is then hooked to time capsule airport. I have two computers hardwired to the airport but only one of the computers will work this way the second has to use the wireless to aquire the internet. I do not know what is going on. After my internet crashed last night now the yellow light is on the time capsule also. This problem has exhisted for some time now and I just keep ignoring it because it just makes me crazy! Does anyone have a clue as what to do?
A persistent, flashing amber light indicates that any of the several potential conditions may require your attention:
The base station has not yet been configured because it is new, or the reset switch has been set.
You have selected a security configuration that is not recommended.
One of several other conditions, such as a disconnected Ethernet cable or invalid IP address has been detected.
(ref: http://docs.info.apple.com/article.html?artnum=305101)
If you run the AirPort Utility, it will show an amber circle on the summary page next to the area(s) causing the problem. Click on this amber circle and it should provide an explanation. Please post back your results. -
Cannot join time capsule airport network from iPad 2 or iPhone 4
I have recently setup a new time capsule airport base station network with my new iMac (27-inch, late 2012) running OSX 10.8.2. Wi-Fe network works fine for internet access and printing from the iMac but I cannot join the wi-fi network from our iPad 2 or iphones. The network is seen in the wi-fi setup when wi-fi is turned on with the ipad and phone but does not establish a connection. An IP address and subnet mask show under the DHCP settings but the connection is not established. (Continuous revolving wheel).
Any help would be appreciated.The airport utility in Mountain Lion is a toyland version.. see bottom of post for installing v5.6 which improves the ability to actually make the TC do what you want.
For whatever reason the iphone/ipad seem sensitive to wireless channels.. which Apple auto rotate.. I think it is bluetooth connection stuff.
Anyhow jump in and set the following.
Wireless should have strictly SMB names.. short no spaces, pure alphanumeric.
Use WPA2 Personal security.
Lock the wireless channel for 2.4ghz.. try in the following order.. 11, 6, 1 (those are the only non-overlapping channels) you can try in turn for which is best but if 11 works well stick to it.. Outside USA you can also use 13.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool. -
I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8
Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose. -
Can't copy with LaCie Network Attached Storage and Time Capsule/Airport
Hi,
I bought a Time Capsule to replace my recently faulty modem/router Linksys AG241 and in preparation of buying my first mac in the next few months.
Right now the network is as follows:
— 1 Linksys AM200 modem connected to the TC by ethernet and set to bridge mode
— 2 windowsXP pcs attached by ethernet to the Time Capsule
— 1 NAS (LaCie 2Big Network) attached by ethernet to the Time Capsule
Despite some initial problems configuring the modem in bridge mode, the present problem is the following:
Everytime I try to copy a file (it can be either an 4MB file or an 800MB one) I get this error window:
— Cannot copy "Filename": the specified network name is no longer available
Even when copying a file from one Share of the disk to another! However, have no trouble copying 1KB file, for example.
I've been searching throughout the internet for some days now but couldn't find any answer.
This LaCie NAS External Disk is ethernet-only and can only be connected to a switch or a router. It worked before with my older modem/router. I changed the ethernet cable by another one and I get the same result.
The Time Capsule is cofigured to distribute IPs through DHCP. Right now, I even have enabled the DHCP reservations to assign a static IP to the NAS, and to the Pcs. STill the same result.
This happens on both pcs. Still haven't tried with a wireless device yet (I don't have one).
Can anyone help me solve this?Ok. I've ran a test on a friend's network in order to clarify if the LaCie NAS was the hardware causing this issue.
Well, it isn't. The NAS worked fine on this other network setting - which uses a different router, modem and 2 different computers.
The test ocurred in Wireless G, though, not by Ethernet connection with the computers.
*So I guess the problem must be on my Time Capsule or Modem?*
*Possibly a configuration issue.*
Does anyone has/had some problem connecting Ethernet External Disks on a Time Capsule/Airport that can share some Solution ?
Please, Help!? -
Best configuration to extend wifi with Time Capsule & Airport Express
In my house I have a Fritzbox wifi router on the ground floor as my primary internet access. I have an ethernet cable going to the 3rd floor study where the Fritzbox signal is relatively weak. I purchased a Time Capsule as a backup device, but also wanted to extend the Fritzbox wifi network by plugging the ethernet cable in to the TC. I was not successful in extending the network, so I had to create a new network. When moving from downstairs to upstairs, my iphone keeps the connection to the (now weak) wifi network and I have to manually change to the (stronger) TC wifi network.
Additionally, I used to be able to successfully extend the downstairs wifi using my Airport Express (and also managed to have my speakers plugged into this for wireless usage), but do not want to additionally complicate my set-up.
So, what is the best way to connect the following equipment, ideally with the same network name, to ensure I always use the strongrst signal automatically:
Third floor: iMac, Macbook, Time Capsule, Airport Express
Ethernet cable from ground floor to 3rd floor
Ground floor: Fritzbox wifi connected to internetYou must configure the Bridge Mode setting as the very last step before you Update the settings, otherwise the setting will change automatically.
In other words, you can change the setting to Bridge Mode, but if you make any other changes before you click Update, the Bridge Mode setting will not take effect.
Or, if you see any error messages about DHCP conflicts or Double NAT....the AirPort is not in Bridge Mode...even though you might think it is. Check the settings again.
will I still be able to set up an additional 5GHz network in parallel?
Yes -
is there a way of wiping ALL Safari data, i.e. restoring Safari ? I think my Safari has a virus..as every time I open it, a web page called 'search quick' comes up. Its bombarded my Safari with constant pop up adverts almost every time I click!
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Every time I click on a web page an advertisement or MAC Keeper page opens up. I have pop-up blocker on. How do I make this stop?
There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
How can you retrieve photo's from the time capsule(airport)
Hi
I recently had a problem with my mac and had to archive my stuff and put the operating system back on my computer.
I 'lost' everything however I have been able to get some things back from the time capsule (airport) from previous backups. I can not find my photo's and they are the most important things I want back on my computer.
Can anyone help? I have tried various things but still can't find them.
thanks LorraineIf you did an Archive and Install, look for your "Previous System" folder and check for iPhoto in it.
-
My time capsule connotes only with ethernet and not wireless why?
my time capsule connotes only with ethernet and not wireless why?
Firstly, try a factory reset. This can often iron out problems like this.
Also, what generation is your TC? What version of AirPort Utility are you using? -
Time Capsule/Airport Password.
I have been using a time capsule/airport to back-up and it is working fine. I tried to use my Ipod Touch to check e-mails using the wi-fi and it is asking me for a password to the network. I have tried all my passwords and none works and I don't remember setting a password for the network... probably did.... where do I find it to retrieve the password.
Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left. Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
To see a forgotten network password, double-click the "Airport network password". Now check the little box to "see" the password. You will be asked for your Admin password so put that in. Your password should appear in the password box at the bottom of the keychain entry.
Let us know if this resolved your issue.
Cheers!
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