Time Capsule/Airport "connection failed" indicator

Hello! I am having much trouble with my Time Capsule and Wifi/Airport connectivity. We reset the whole Time Capsule, and the PS3, ipods, and Ipad connect without a problem. Now the MAC desktop, and macbook are not connecting at all. Everytime I put in the password it says "connection failed" I can't figure it out at all. I'm not a computer genius either soo easy to follow steps would be much appreciated. Thank you!

Lovely Lion networking.. you didn't list the OS of the computers.. but I am guessing Lion.. awarded the vista gold standard networking award.. so expect nothing but trouble.
1. If Lion.. you poor unfortunate.. download and install, 5.6 airport utility. You will get nowhere with Lion version.
http://support.apple.com/kb/DL1482
Remember to open and use 5.6 from now on.. not 6.
2. Reset the TC.. yet again sorry.. did you do a full factory reset or a reset.. ??
Do it properly this time.. power off the TC.. press in the reset gently until you feel it click .. then power on the TC still holding in reset until the front LED flashes rapidly. If you don't have the required 3 arms and hands to do this get someone to turn off the wall switch and on again.
3. Open manual setup of the utility 5.6 of course (or 5.5 on SL). Give the TC a new name.. short, no spaces.. pure alphanumeric.. give a different name to 5ghz.. on the "Wireless Network Options" page.
You might need to fix up the name on the 2.4ghz again.
4. Set wireless to fixed channels.. just pick one and try it.. this is much more important for 2.4ghz than 5ghz.. so out of 1, 6, 11 try each in turn.
5. To test leave off security.. once you get a connection set security to wpa2 personal.. passkey should be 8-12 characters.. pure alphanumeric.. no spaces.
6. If you keep having issues.. how long has the issue been happening?

Similar Messages

Time Capsule Airport Connection with Deutsche Telekom 300HS VDSL Modem

I just swithched my Deutsche Telekom connection to VDSL 50 but can no longer connect to the internet. There are a couple of configurations I have tried:
a.    The Speedport 300 HS modem connected directly to the Time Capsule.
b.    As above, but with the Speedport W700V router in between the modem and Time Capsule.
The green light on the modem is illuminated to confirm the VDSL is available.
Could somebody please advise the correct settings in the Airport Utility to make either configuration above work?
Thanks,
Paul

b.    As above, but with the Speedport W700V router in between the modem and Time Capsule.
The green light on the modem is illuminated to confirm the VDSL is available.
Could somebody please advise the correct settings in the Airport Utility to make either configuration above work?
Thanks,
Paul
This is the easiest one.. just use TC in bridge. You go to the airport utility, manual setup, select internet tab and under connection sharing.. off bridge mode.
a.    The Speedport 300 HS modem connected directly to the Time Capsule.
This is harder as it depends on the authentication system used by your VDSL..
The TC has limited options.. either DHCP.. so the vdsl has to pass the public IP as in half bridge type system.. or it has to be PPPoE authentication.. as that is the only other alternative offered.

I can't get my airport time capsule to connect to the internet

I can't get my new airport time capsule to connect to the internet. It works fine with my linksys router

We cannot help with that amount of info..
What internet type and modem do you have? Exact modem make and model may help.
Is the linksys router also the modem? You do know there is no modem in the TC?
How is the Linksys authenticating if it is plugged into the modem??
If cable did you shut down the cable modem for at least 20min to change the router.. this is always required with cable system.. often the time is longer.. one hour or overnight even.

Configuring the time capsule airport wlan function as "connect to wlan", the time caspule gets a correct IP adress from the other wlans IP range, but does not assign this to the ethernet ports. With Airport Express it worked!

Configuring the time capsule airport wlan function as "connect to wlan", the time capsule gets a correct IP adress from the other wlans IP range, but does not assign this to the ethernet ports. With Airport express it worked, the single Ethernet port got the IP Parameters passed through!
My setup is a Vodafon Esaybox connected to ISP. Time Capsule is not able to extend the wlan of the easybox, neither airport express can do.
Only the option "connect to wlan" is succesful.
With airport express I was able to connect my Sony Bravia TV to the lan via ethernet to stream pictures, the TV set got an IP adress from the easybox.
With the time capsule the easybox dosn't find devices connected to the ethernet ports to submit IP adresses. The TV set get another IP adress (169.xxx.x.x.) in subnet mask 255.255.0.0 and I don not now where from.
My notebook is a MacBook pro.
Any idea????
Thank a lot in advance!
Kind regards
Ingo

Neverthe less, could there be the chance, that this feature could be implemnented with an firmware update?
That would appear to be a question for Apple to answer. You can make suggestions to Apple here:
Apple - AirPort Extreme - Feedback
If the AirPort Extreme and Time Capsule are configured to "extend a wireless network" they will provide additional wireless coverage....and...the Ethernet ports are enabled in this type of setup.
The "catch" here is that you must have an Apple router providing the network to be extended.

Having trouble getting Time Capsule/Airport to connect to new Comcast Internet service

Ok let first start off by saying that as good as I am with computers, Networking ***** and I suck even more at it. With that being said, I'm having a lot
Of trouble with my Time Capsule. At least the airport part of it anyways. We just got Comcast Internet hooked up this morning and the guy that came over said I har Internet on my main computer, I just need to redo the setup on my airport and I'll be good to go. So I thought cool that's simple enough to change it back to default settings and just go through the process of setting it up again....WRONG! I go through the setup and first of all I have no idea what the difference between "Bridge Mode" and the other option but since I never use bridge mode, I just went with the other option. However, once I complete the setup, I have the flashing amber colored light and airport is saying I have two problems one is about "Internet Connection" and the other is for "No DNS Servers". At this point, my wireless devices can see the wireless network I've setup but there's not actual Internet to do anything. However, my main compute that's connected by Ethernet to the modem can connect just fine. So I decided to do a power cycle on everything. All the connections are correct and so I turn it all back on and I still have the same problem with the airport but now my main computer can't connect to the Internet anymore. Needless to say I got frustrated and had to leave for work. So my question is how do I resolve this and get my Internet connect and airport up and running properly? If someone. Luke just break it down to me step by step to the level of a 10 year old that would really help as I mentioned before I'm really terrible when it comes to networking. Any help is appreciated!

If you are not already using AirPort Utility 5.6 download it here: AirPort Utility 5.6.
Power down the modem, the Time Capsule, and disconnect everything connected to them. Let them both rest for a moment or two.
Using an Ethernet patch cable, connect the Time Capsule's WAN port to the modem's Ethernet port. Connect both of them to power, modem first. Give them both a moment or two to wake up.
Open AirPort Utility 5.6 so that my screenshot below will resemble what you have.
Select your Time Capsule in AirPort Utility and select "Manual Setup".
Make yours look like the following screenshot:
The other options, such as TCP/IP, your wireless network name and password, ought to be self-explanatory but click through them and ask about anything that is not obvious to you. The important settings are in the above screenshot - that "Connect Using" is set to "Ethernet", and that "Connection Sharing" is set to "Share a public IP address".
Under the TCP/IP, Configure IPv4 should be set to "Using DHCP". Other settings should resemble the following but many parameters are up to you:
Click Update, resolve any errors that it may report, and let the Time Capsule reset.
Whatever you do don't disconnect the Time Capsule from the modem. Most modems will refuse to talk to anything other than the device it finds connected to its Ethernet port when it wakes up, so disconnecting it from the Time Capsule and connecting it to your computer for the purpose of replying here will confuse things.
That is pretty much it, but if you are still unsucessful, "hard reset" the Time Capsule - using a toothpick or functional equivalent, depress its tiny reset switch continuously, about a second or so, long enough for the LED to flash rapidly. That will reset the Time Capsule to its factory default condition. When you do this, the Time Capsule creates an open wireless network named "Apple Network xxxxxx" which exists for the sole purpose of configuring the Time Capsule. You must explicitly connect to this network to configure it. In AirPort utility, select the Time Capsule, and just answer the questions. When you are finished, the network "Apple Network xxxxxx" will cease to exist, so you must connect to the network you just created.
I make frequent use of toothpicks to reset AirPorts because I invariably mess up some setting, so if you find yourself doing this too then you're probably making normal progress.

HOWTO: Connect Alien Wireless Hot Spot To Time Capsule/Airport

I switched over to a wireless device as my ISP, as my local Cable company boosted the bill 50%, and there is no DSL or any other service. A nice '10GB' plan. I should be able to eck by on that.
Naturally, my little 4G 'Hot Spot' works great with a computer or two connected to it wirelessly. But there are no ethernet ports, and it basically 'blocks' when a Time Machine backup goes through it to the Time Capsule, when that connects to it. Its little CPU is too busy with that backup to respond to other requests. It's itty bitty humming bird heart can't take it. Sigh.
After discovering that Apple does not allow one to bridge (aka 'extend') a wireless network unless it supports 'WDS' was an annoyance. Naturally the little pocket-sized hot spot box doesn't support 'WDS'. The point where I discovered that Apple's firmware DISABLES the switched ethernet ports when it connected to an existing wireless network was especially annoying.
After a little brainstorming and searching around I determined that THERE IS A WAY!: Old School!
Various manufacturers make a device called a 'Wireless Ethernet Bridge'. What this is intended for is ethernet peripherals like game consoles or printers or computers that don't have a wireless connection. It connects to the wireless network FOR an ethernet wired device that can't. Even ones that can't because the manufacturer is being an [expletive deleted].
So, basically jump through the hoops required to configure your bridge to connect to your wireless network, whatever it may be, plug it into the 'WAN' port of the Airport/Time Capsule router, and set the time capsule/airport to 'Bridge' the connection.
Green light!
I posted the gruesome details on this site...
http://www.wikihow.com/Add-a-Mobile-Wireless-Hot-Spot-to-Your-Network

Looks like i'm having the same problem too...I'm unable to configure my new 2TB Time Capsule to my Etisalat elife connection at home!
I have connected the cable from modem on the wall directly to TC..able to set up the TC but wifi doesnt work!
clueless who to ask or call....can someone help?
thanks in advance

Time Capsule not connected to Ethernet?

Hello,
I walked in to my office two days ago and the amber light was blinking with an occasional green (on my Time Capsule).
The reported error was that the ethernet was not connected. It was. I ultimately disconnected the ethernet cable from my Time Capsule and connected directly to my iMac. After some configuring issues I was on line. Did what I needed to do and shut down.
Next day I decided to try powering down the Time Capsule and re-connected the Ethernet cable. Everything worked fine just like it has for well over a year now.
I figured maybe the cleaning crew bumped the power and everything was fine.
No dice.
Came in this morning and the Time Capsule is blinking amber again (with an occasional green) same issue. "no ethernet connected."
Now I am connected directly to the IMac and asking for help.
Please.
Thanks in advance for your help.
P

On our TC, the TC shows a green light even when it refuses our computer/device wireless connections and says the password is invalid. However, I left the house for three hours and am now on my laptop and it is apparently working normally. I plan to watch it very closely for the next week and see what happens.
I have read on here (and other Mac-centric review sites) that TC's are very unreliable, have slower than average wireless connections (and short ranges in apartments, especially through walls/several rooms), and fail within 18 months -- all of which is considered "normal" lifespan by Apple (as confirmed by the Apple employees at the San Diego Store in Fashion Valley).
I don't plan on purchasing another TC, and likely not even an Airport extreme. I will look at buying a more reliable wireless router with stronger (farther) connections and connection ranges. I love apple products and have used them to the exclusion of others for over 15 years, but this is really annoying (and my friends have much better wireless networks!).

Cannot join time capsule airport network from iPad 2 or iPhone 4

I have recently setup a new time capsule airport base station network with my new iMac (27-inch, late 2012) running OSX 10.8.2. Wi-Fe network works fine for internet access and printing from the iMac but I cannot join the wi-fi network from our iPad 2 or iphones. The network is seen in the wi-fi setup when wi-fi is turned on with the ipad and phone but does not establish a connection. An IP address and subnet mask show under the DHCP settings but the connection is not established. (Continuous revolving wheel).
Any help would be appreciated.

The airport utility in Mountain Lion is a toyland version.. see bottom of post for installing v5.6 which improves the ability to actually make the TC do what you want.
For whatever reason the iphone/ipad seem sensitive to wireless channels.. which Apple auto rotate.. I think it is bluetooth connection stuff.
Anyhow jump in and set the following.
Wireless should have strictly SMB names.. short no spaces, pure alphanumeric.
Use WPA2 Personal security.
Lock the wireless channel for 2.4ghz.. try in the following order.. 11, 6, 1 (those are the only non-overlapping channels) you can try in turn for which is best but if 11 works well stick to it.. Outside USA you can also use 13.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose.

Can't copy with LaCie Network Attached Storage and Time Capsule/Airport

Hi,
I bought a Time Capsule to replace my recently faulty modem/router Linksys AG241 and in preparation of buying my first mac in the next few months.
Right now the network is as follows:
— 1 Linksys AM200 modem connected to the TC by ethernet and set to bridge mode
— 2 windowsXP pcs attached by ethernet to the Time Capsule
— 1 NAS (LaCie 2Big Network) attached by ethernet to the Time Capsule
Despite some initial problems configuring the modem in bridge mode, the present problem is the following:
Everytime I try to copy a file (it can be either an 4MB file or an 800MB one) I get this error window:
— Cannot copy "Filename": the specified network name is no longer available
Even when copying a file from one Share of the disk to another! However, have no trouble copying 1KB file, for example.
I've been searching throughout the internet for some days now but couldn't find any answer.
This LaCie NAS External Disk is ethernet-only and can only be connected to a switch or a router. It worked before with my older modem/router. I changed the ethernet cable by another one and I get the same result.
The Time Capsule is cofigured to distribute IPs through DHCP. Right now, I even have enabled the DHCP reservations to assign a static IP to the NAS, and to the Pcs. STill the same result.
This happens on both pcs. Still haven't tried with a wireless device yet (I don't have one).
Can anyone help me solve this?

Ok. I've ran a test on a friend's network in order to clarify if the LaCie NAS was the hardware causing this issue.
Well, it isn't. The NAS worked fine on this other network setting - which uses a different router, modem and 2 different computers.
The test ocurred in Wireless G, though, not by Ethernet connection with the computers.
*So I guess the problem must be on my Time Capsule or Modem?*
*Possibly a configuration issue.*
Does anyone has/had some problem connecting Ethernet External Disks on a Time Capsule/Airport that can share some Solution ?
Please, Help!?

Best configuration to extend wifi with Time Capsule & Airport Express

In my house I have a Fritzbox wifi router on the ground floor as my primary internet access. I have an ethernet cable going to the 3rd floor study where the Fritzbox signal is relatively weak. I purchased a Time Capsule as a backup device, but also wanted to extend the Fritzbox wifi network by plugging the ethernet cable in to the TC. I was not successful in extending the network, so I had to create a new network. When moving from downstairs to upstairs, my iphone keeps the connection to the (now weak) wifi network and I have to manually change to the (stronger) TC wifi network.
Additionally, I used to be able to successfully extend the downstairs wifi using my Airport Express (and also managed to have my speakers plugged into this for wireless usage), but do not want to additionally complicate my set-up.
So, what is the best way to connect the following equipment, ideally with the same network name, to ensure I always use the strongrst signal automatically:
Third floor:          iMac,    Macbook,   Time Capsule, Airport Express
          Ethernet cable from ground floor to 3rd floor
Ground floor:     Fritzbox wifi connected to internet

You must configure the Bridge Mode setting as the very last step before you Update the settings, otherwise the setting will change automatically.
In other words, you can change the setting to Bridge Mode, but if you make any other changes before you click Update, the Bridge Mode setting will not take effect.
Or, if you see any error messages about DHCP conflicts or Double NAT....the AirPort is not in Bridge Mode...even though you might think it is. Check the settings again.
will I still be able to set up an additional 5GHz network in parallel?
Yes

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer? Then can i access these files only on the time capsule without connecting it?

igonneau wrote:
Can i get the time capsule to automatically back up my file from my Mac Book Air but have certain files which are only stored on the time capsule and not the computer?
You can, but how are you going to back up those other files? When (not if) your Time Capsule fails, you risk losing them. See #Q3 in Using Time Machine with a Time Capsule for details.
Then can i access these files only on the time capsule without connecting it?
Not sure what you mean. You have to connect a computer, either via Ethernet cable or wirelessly, to read or write to the disk.

Need Help, Time capsule stoped connecting

need help, time capsule stoped connecting. the yellow light is flashing.
I have important file that can't lose them, how can I restore connection without losing all files?
Hope someone can help me
Best regards
Chico
Message was edited by: quicova

Best thing to do is connect your computer to the Time Capsule (LAN port) using an ethernet cable. Once connected, run Airport Utility and it should let you know why the light is yellow and attempt to fix the problem. If the problem persists, you should either re-configure the Time Capsule properly or conduct a hard reset and start the configuration over from the factory settings.
http://support.apple.com/kb/HT1300

Time Capsule-AirPort Express-WDS not working together

According to everything I've read here, I've configured this properly, but it doesn't seem to be working. If anyone can help me troubleshoot this I would greatly appreciate it.
I have a new Time Capsule acting as my main wireless base station; it has a manually-configured static IP address, is plugged into my Verizon FIOS router, and is set to distribute IP addresses over wireless using DHCP. I have it set to run a 5 GHz network in addition to the regular 2.4 GHz network. I have an older AirPort Express that I want to use to extend the range of the 2.4 GHz network (the Express can only do 802.11b/g, not 802.11n), in part because we have some older devices in the house that I don't want to slow down the 802.11n network, and in part because the 802.11b/g signal doesn't reach all parts of the house very strongly. So I told the Time Capsule to make its network extendable, told the AirPort Express to participate in a WDS network as a WDS relay, and entered the MAC address of the Time Capsule's 2.4GHz network as the WDS main. Result: flashing amber light on the AirPort Express, which no longer shows up in the AirPort Utility; I had to do a hard reset in order to get the Express back (and then it had to be reconfigured again, of course). At the moment I have it just joining my wireless network, and that works -- green light -- but of course doesn't allow the Express to extend the range of the wireless network.
What am I doing wrong here?

Before there was dual band, we always told users that if they used WDS, the entire network would revert to "g", even if the Time Capsule, AirPort Express, etc were capable of "n" performance.
Your findings seem to confirm that this happens with a dual band as well.
I think it's well worth it to get the AirPort Express 802.11n. Then you can reconfigure the Time Capsule back to "Create a wireless network" and check the box to "Allow this network to be extended"
The Express"n" would then be configured to "Extend a wireless network". I use this setup and would highly recommend it. There may be a slight bandwidth loss due to overhead, but the performance is light years ahead of WDS.
If you are using the same network name for both bands on the Time Capsule, then I believe by default the Express will extend the 2.4 GHz "n", "g" and "b" band. This makes sense for most users since 5 GHz signals do not travel well over distance or penetrate obstructions well.
IF...you want to extend the 5 GHz band, the only way that I know how to do this is click Wireless Network Options on the wireless setup page for the Time Capsule and enable the option to assign a different name for the 5 GHz network.
Then you will have to configure the Express to extend this specific 5 GHz network. I never had much luck extending 5 GHz, and I wanted my iPhone to be able to use the network across the house, so I went with the simpler one network name for both bands and extended the 2.4 GHz network.
If you have a "g" device joining the extended network, it may tend to slow the "n" devices down slightly...when the "g" device is active, but it won't drag everything down to "g" levels. When the "g" device is not active, "n" devices will run at "n" speeds.
BTW, the ethernet port on the AirPort Express is active when you configure it to "extend a wireless network". This can come in handy for hooking up DVD players, etc that need an internet connection for firmware updates and extra features.
Follow up....I tried a very quick reconfiguration of my dual band AirPort Extreme (same router that the Time Capsule users) and AirPort Express using the WDS arrangement and everything did indeed drop way down in speed and performance.
Post back if you have questions. Happy to help.
Message was edited by: Bob Timmons

Time Capsule Not connecting to internet

Hello. So recently I received a new iMac for Christmas and knowing that my wireless network is setup with MAC address filtering, I used my working laptop to connect to both the Airport Extreme and Time Capsule to add the iMac to the network. That worked and my iMac has been able to connect to the network no problem.
Let me explain what my network setup is before I tell about the problem:
I have the latest generation Airport Extreme (Dual Band II) and a first generation Time Capsule (1TB).
The Airport Extreme is connected to the internet by cable modem and the Airport is the main router sharing a single IP address.
I connected the Time Capsule to the Airport Extreme through Ethernet and set it up automatically with Airport Utility to extend over ethernet.
Now up untill now, I had no problems but since I got my iMac, I haven't been able to ever get a list of the Airport devices connected to the network, while connected to the Time Capsule, however, when connected to the Airport Extreme 5GHz network, I'm having no problems.
And today, the Time Capsule wouldn't connect to the internet over wifi, and all other devices wouldn't either. Of course, I tried to connect to the base station, but Airport Utility wouldn't display any devices connected. This happened with my MacBook as well.
Since connecting to the 5GHz network from the Airport Extreme, I have no problems with internet or Airport Utility. After a while though, the Time Capsule connected to the internet again.
Would someone shed some light on the situation?

I normally use the manual setup mode so I'm not sure what exactly is the end-state when choosing to extend a wireless network with the Time Capsule (TC) connected to the AirPort Extreme Base Station (AEBSn) by Ethernet.
I am guessing that the AirPort Utility configured the TC as a bridge to allow the AEBSn to still provide both NAT & DHCP services for all wired or wireless clients connected to either router.
Let's start by double-checking some settings on your TC. Please provide the following TC settings from the AirPort Utility:
AirPort Utility > Select the TC > Manual Setup > Time Capsule > Wireless
o Wireless Mode = ?
o Allow this network to be extended = checked or unchecked?
o Radio Mode = ?
o Radio Channel Selection = ?
Time Capsule > Access Control
o MAC Address Access Control = ?
Internet > Internet Connection
o Connect Using = ?
o Connection Sharing = ?
Internet > TCP/IP
o Configure IPv4 = ?

Time Capsule/Airport "connection failed" indicator

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