Time Capsule + Airport Extreme very slow internet connection

first time post here, looking for some help.
I have a small wireless network at home which runs as follows.
Modem - time capsule (acting as wireless router to macbook pro) - ethernet connection to iMac
I would like to extend the range of the wireless network as we dont get signal upstairs. To do this I have added an airport extreme to extend the signal (as someone gave me one for christmas!).
The network works fine, signal is great all over the house however internet traffic is very very slow when devices are connected to just the extreme station (ie when out of range from the time capsule).
Does anyone have any suggestions as to why my internet connection upstairs is very very slow?

Thanks for the reply. It seems to have helped a little - should I expect slower speeds from the extended network?

Similar Messages

Time Capsule suddenly producing very slow internet connection

I use my TC as a router and back-up. The internet connection is suddenly very slow and unable to load some more complex web pages. I plugged the cable modem directly into my MacBook Pro and the connection is fine, so I do not believe it is our signal from the internet provider. Yesterday I was unable to locate my TC back-up files on my computer, but today I could.

thomsenbrønshøj wrote:
Same scenario. firmware 7.7.3. Drops from 8Mbit direct to 0,2Mbit through the Time Capsule (latest version 2TB).
Have a try naming the two wireless bands differently.
ie TC24ghz and TC5ghz .. then force the Sonos to use 2.4ghz and force the computer to use 5ghz.. do you get any improvement??
If not the TC could be faulty on the wan side.. to test you need to do actual file transfer tests between the client and the TC.. copy a large file to the and from the TC hard disk.. it should go at up to 50MB/s over ethernet and around 10-15MB/s over wireless.
The WAN issue with some modems is difficult to track down.. if the TC is new return it.. or still in warranty at least get apple to test it.

Time Capsule/Airport is very slow...

Just bought a new 1TB Time Capsule. I replaced my old G router, set it all up in Airport Utility and Time Machine. My network consists of two MacBook Pros, a silver-door G4, and an Apple TV. I'm using the WPA Personal security - the one that requires 13 characters. I'm having two problems...
1) The performance of my network seems significantly slower than it was with my old Linksys router. Web pages access seems slower, and now a movie that should take only 30-40 minutes to download into Apple TV is now going to take 5 hours?
2) Because I'm going to back up three computers, I decided to only set one to do it's first big backup at a time. I set it (the G4) to start a backup when I went to bed, and when I got up only 3 gigs had been backed up.
Although I wasn't expecting lightning, I did expect the performance between the Time Capsule and the MacBook Pros to be faster. And is the backup really supposed to be that slow? I could be waiting over a week or more to get my first computer totally backed up. Am I missing something?
Bill

Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? Is so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
*Reduce the DHCP Lease Time*
Some have found that reducing the DHCP lease time improves their network connectivity.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Click “Internet” at the top of the window.
Select the “DHCP” tab.
Change “DHCP Lease” to a shorter time.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network improves.
Let us know if any of these suggestions improve your situation.

Setup a wired network between Time Capsule, Airport Extreme and Express

I currently have a Time Capsule, Airport Extreme N and an Airport Express N. They are currently connected wirelessly via the "extend network" mode. So I do have wireless connection throughout my home but I notice that it is slow especially compared to gigabit Ethernet. I now like to do the same but then connect the three devices over Ethernet as I have on each floor also Ethernet connections available that are connected via a wired switch.
How can I configure the three devices in such a way that they use the gigabit Ethernet wired connections as their "backbone" and then give wireless access to each floor as if it is one wireless network, and where I can connect other wired gigabit devices via the time capsule and airport extreme Ethernet ports?
I have one Internet connection that comes via Ethernet from my cable modem. This is now connected to my time capsule who creates the internal network and assigns internal IP addresses.
Can anybody advise how to configure each device? And to which ethernet port I should Airport Extreme?
Thanks
Alexander

Welcome to the discussion area, Alexander!
+How can I configure the three devices in such a way that they use the gigabit Ethernet wired connections as their "backbone" and then give wireless access to each floor as if it is one wireless network, and where I can connect other wired gigabit devices via the time capsule and airport extreme Ethernet ports?+
You will be setting up what is known as a "roaming" network using the etherent backbone for your network. This will produce the best possible bandwidth on your network for both ethernet and wireless connections.
_On the Time Capsule_
Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Remove the check mark next to "Allow this network to be extended" (This is only checked if you are extending your network using wireless only and you will be using ethernet to connect your devices, not wireless).
Update to save changes and the Time Capsule configuration is complete.
_On the AirPort Extreme_
Connect an ethernet cable from one of the LAN <-> ports on the Time Capsule to your ethernet switch. Then connect another ethernet connection from the switch to the WAN (circle icon) port on the AirPort Extreme.
Open AirPort Utility - Click Manual Setup
Click the Wireless tab below the row of icons
Wireless Mode = Create a wireless network (Not extend as you might think. Extend is only used if the Time Capsule and AirPort Express are connecting using wireless only)
Wireless Network Name = Exact same name as your AirPort Extreme wireless network
Radio Mode = Same setting as your AirPort Extreme
Channel = Automatic
Wireless Security = Exact same setting as your AirPort Extreme wireless network
Wireless Password = Same password as your AirPort Extreme wireless
Confirm Password
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Update to save changes and configuration is complete
_On the AirPort Express_
You can connect an ethernet cable from the switch..or..from one of the LAN <-> ports on either the Time Capsule or AirPort Extreme, whichever is easier.
Set it up exactly the same as the AirPort Extreme above and update to save changes.
Power off the Time Capsule, AirPort Extreme and AirPort Express for a few moments. Then power up the Time Capsule first and let it run a moment, then power up the AirPort Extreme and then the AirPort Express.
If you have a laptop running Leopard or Snow Leopard, you can move your computer around and check to see which device it is connecting to for wireless. Hold down the option key while you click on the fan shaped AirPort icon at the top of the screen and look for the BSSID. That is the AirPort ID of the device to which you are connected at the time.
To get the AirPort ID of each of your Apple routers, open AirPort Utility and click on a device on the left. On the right, you'll see the AirPort ID for that device.
For ethernet connections, you can plug into an available port on the switch, the Time Capsule, or the AirPort Extreme.
You should be all set. Please post back on your progress.

Very Slow Internet Connection and Backups

I have had a Time Capsule for some time now (1st generation) and it has caused nothing but headaches. I have put up with it for some time but I have a very slow internet connection and cannot leave Time Machine on or it bogs down my machine, so I only backup periodically. Specifics are provided below.
I have a poor internet connection to begin with. When plugged in directly either to my modem or through Ethernet to the Time Capsule, I get download speeds of ~ 2.9 Mbits/sec download, 0.7 Mbits/sec upload. When connected over wireless, the speeds drop to about 0.6 Mbits/sec download, 0.6 Mbits/sec upload. I feel like I am working on dial-up. I have both a Mac and a PC, and speeds are the same on both, so it does not appear to be a computer issue. I have played with various settings in the Airport, including how connected (b-n or n only), DHCP settings, etc, but nothing makes a difference. Any suggestions?

Welcome to the discussion area, bigbrianb!
Have you downloaded a utility like iStumbler to get a look at the signal strength and noise on your wireless network?
iStumbler will display most of the other wireless networks around you, so you'll have an idea of the competition for unused channels. Ideally, you want your network to be on a channel that is at least 4-5 channels away from any other network to minimize the chances of wireless interference. Is that the case there?
Your signal strength should be 50% or greater and noise less than 10% for a good quality connection on your network. Is that the case there?
There are more things to test, but this will get things going.

Time Capsule/Airport Extreme is the same as a Netgear router, right?

Idiotic question, I know. I just wanted to be sure before I bought it. I have Comcast cable internet and I'm leasing one of their Netgear Wireless Cable Modem Gateway - CG814WG routers. That router is horrible (the connection dies when my wife is on her computer and I'm playing Halo 3) and I want to replace it with Time Capsule so I can have a better connection with my computers and XBox 360. The Time Capsule/Airport Extreme can replace my Netgear with no problems, right? I believe I'll have a much better network experience without losing connection like I did with my Netgear.
Side note: The internet feed to the house is fine. My cable tv is fine and the line is good, so I'm figuring it has to be the horrible router since everyone else has complained about that model from Netgear as well. I'm just hoping Time Capsule will be my ultimate replacement.

Excellent. I did contact my ISP and cross-referenced their list with the bestselling cable modems on Amazon.com. Looks like the Motorola SB5120 Surfboard modem works great. It also has an ethernet port and cable so I guess that'll connect easily to Time Capsule since you said I only need an ethernet cable.
I guess I might have to make sure the initial setup goes good, in which case I might be back here to make sure I did that right.
Thanks for the help though. At least I'll know that I'll have the right hardware that works with everything I have.
Message was edited by: SomeTechGuy

Guest network feature of Time Capsule/Airport Extreme in conflict with DNS on OS X Server?

Hi, I want use the guest network feature of Time Capsule/Airport Extreme which requires an external DNS server but my OS X Server is the dns server...Can I configure server and airport with an external dns without messing up my OS server?
Thx Ron

If you want to use the guest network while also using your server for DNS - you will need to do the following: It's a bit painful - but it works.
On your Airport Device (Airport Extreme or Time Capsule) - in the Internet tab you will need to do one of the following:
1) Leave the DNS Servers Blank - which they will default to the DNS servers provided by your ISP.
2) Actually enter your ISP's DNS servers.
3) Enter Open DNS servers (I use 208.67.222.222 / 208.67.220.220).
The DNS servers specified in the airport device must be internet routable addresses (if you are going to use the guest network functionality) - and cannot refer to private ip address (e.g. 10.x.x.x, 192.168.x.x, etc).
Here is the painful part...on all of the devices (Macs, PCs, phones, ipads - that will be used on your "private" network 10.0.1.x - you will need to provide static DNS setting (but still allow DHCP to assign the devices IP address). You will specify 10.0.1.13 as primary DNS and 208.267.222.222 (or your ISP's primary DNS IP).
One you do this - your devices that you permanently use on your local network - will still use your server for DNS - and the external DNS - should your DNS server happen to be down.
Anyone visiting your house - will connect to your guest network - and automatically be DHCP assigned a guest IP address - and the external DNS servers that you specified in the Airport Extreme device.
This has been working great for me. I suspect that the guest network functionality is flawed in the Airport Extreme/Express and Time Capsule. Since I do not have another router that provides a guest network - I cannot say whether this issues is limited to the Airport devices - or whether this workaround would need to be done - regardless of which brand of router is providing the guest network.
In a nutshell - your household permanent devices will have to specify static DNS servers - but your guests will connect seamlessly without having to change and risk messing up any of their device settings.
If this solution works for you - Please be sure to click either "This solved my problem" or "This helped me".

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

I have a time machine backup file on a USB hard drive. I bought a time capsule / airport extreme, flat 3TB. I wish to transfer the backup file from the usb hard drive to the time capsule hard drive. 10.6.8

Unfortunately, Time Machine backups that are stored on a drive that has been connected directly to a Mac are completely different than Time Machine backups that are stored on a Time Capsule.
Frankly, it is not worth the effort and trouble to try to transfer the old backups to the new Time Capsule.....my opinion....having done this in the past.
It is possible though, but I would not recommend it due to the complexity and downsides involved with this. To give you an idea of how to do this, check out this support article.
http://pondini.org/TM/18.html
Even if you transfer the "old" backups over to the Time Capsule successfully, Time Machine will not simply "add on" to the old backups.
Time Machine will make a new complete backup of your Mac and then add incremental backups from that point.
My advice.....start a new backup on the Time Capsule and move forward. Keep the USB hard drive around for a month, maybe 2 or 3 in case you need to go back to an old backup for some reason. At that time, you will not likely need the old backups at all since you will have a current 2-3 month history of new backups. At that point, you can erase the USB drive and use it for another purpose.

Just installed new Time Capsule, wifi now very slow, what amI doing wrong?

Just installed new Time Capsule, wifi now very slow, what am I doing wrong?

It's possible the reason it seems so slow, is that a backup might be in progress - and since it's the first backup everything on the disk is something that Time Machine is backing up and is being transferred across the WiFi at the same time as you're trying to use your Internet. So you're competing with Time Machine data flying across your WiFi along with your internet stuff. So if this is indeed what is happening (look at Time Machine to see if a backup is in progress), either pause the backup to a more convienent time or live with the slowness till the backup is done this first time, and after that you probably will not notice the "competition" on your WiFi. I like to schedule the Time Machine backups to late at night rather than once an hour (the default), but that schedule should be whatever you feel most comfortable with.
There is a handy free utility called "TimeMachine Editor" that you can get from http://timesoftware.free.fr/timemachineeditor/ that lets you create your own customized backup schedule. You can create several schedules to fit your working conditions. I've used it for several years with never a problem. I don't have anything to do with the company - just a happy user.
Good luck...

My 2nd generation Airport Extreme very slow via wireless (5 and belows mbps) wired over 20. Please help!

My 2nd generation Airport Extreme very slow via wireless (5 and belows mbps) wired over 20. Please help! What could it be?

It is very possible that you may have some form of Wi-Fi interference nearby that is preventing your AEBSn from providing a clean RF signal on the 2.4 GHz band.
I suggest you perform a simple site survey, using utilities like iStumbler, or AirRadar to determine potential areas of interference, and then, try to either eliminate or significantly reduce them where possible.

Im having a very slow internet connection on my macbook pro??help pls

hi
i bought a macbook pro back in summer 2012 and it came with mountain lion but since then Im having a very slow Internet connection. I have one router at my home. my other PC works fine with the Internet even my iphone 4s is way faster with same wifi connection. when I download a TV show on macbook from itunes its takes about 40-50 min to download fully but on my phone or PC it usually takes about 18 mins. and also when I try to watch a hd clip on youtube, I need to put on lowest quality in order to watch it without lagging or stopping midway.
does anyone else have this issue or I have to talk crap about apple product from now on???

Hold down the option key and select the Wi-Fi menu in the menu bar. What values are shown for the following?
PHY Mode
Channel
Security
RSSI
Transmit Rate

Time capsule disk operations very slow

Hello,
My time capsule became very slow since a few days.
File transfert from any computer s(Mac and PC) on the network to the tme capsule is now extremely slow. Does not matter if I user Ethernet or Airport.
No configuration change have been made neither network change.
Thanks in advance for any help.

-To sum up things: The setting "DHCP + NAT" delivers fast copying speeds
Yes. You will eliminate the backroute to the fiber modem or maybe even back to your ISP - depending on their setup.
The standard setting of the router is "DHCP + NAT" right?
Normally the standard setting is good enough to obtain an internet connection instantly (without filling in IP, DNS etc. manually).
Yes, you shoudl not have to fill in those details. Should work straight away as your MBP gets thos edetails automatically (yes?)
best to reset the Airport Extreme to defaults and connect it again using DHCP / NAT

Time Capsule Disk is very slow

Hello,
I'm using 10.8.2 and I just bought a Time Capsule 2TB for my backups.
I have tried to use Time Machine to backup my data (about 200GB) via our wifi network. My MBP (Retina mid 2012) stands at a distance of 2 meters from the Time Capsule.
It took about 16 hours and at 90% it crashed.
After that I used Carbon Copy Cloner to backup my data manually. I think I will go on with this methode, because I will have instant access to my data.
CCC did the backup a bit faster (about 12-13 hours). Copying other files to the Time Capsule Disk is also slow (about 7-8 GB per hour). Navigating is also slow.
I turned off Spotlight completely without a difference in copying speed.
I think (and I hope) this Time Capsule disk could be faster. Is this a bug? Are there workarounds?
Thanks a lot!

-To sum up things: The setting "DHCP + NAT" delivers fast copying speeds
Yes. You will eliminate the backroute to the fiber modem or maybe even back to your ISP - depending on their setup.
The standard setting of the router is "DHCP + NAT" right?
Normally the standard setting is good enough to obtain an internet connection instantly (without filling in IP, DNS etc. manually).
Yes, you shoudl not have to fill in those details. Should work straight away as your MBP gets thos edetails automatically (yes?)
best to reset the Airport Extreme to defaults and connect it again using DHCP / NAT

Time Capsule --- Airport extreme ---- 2 airport express en wds

Hi,
I created a wds network for my house.
I set the timecapsule as the main base and set the aiport extreme and two airport express as remote.
My problem is that everything is working well except for the second airport express. I checked everything and the second airport express is set exactly like the first one and each ones is listed in the main one.... So why it is not working for the second one? Is there a maximum of remote airport express allowed as remote base stations??
Thanks in advance

Hello, catburlow.
If I understand correctly, your network setup is like this:
Internet <---wired---> Time Capsule <~~~WiFi~~~> Extreme <~~~WiFi~~~> Express #1 <~~~WiFi~~~> Express #2
…where Express #2 is wirelessly connected to Express #1, not to the Extreme. Is this correct?
If so, you may need to set up the first AirPort Express as a relay instead of a remote.
Also, if all your AirPorts support 802.11n, there's a much easier alternative to WDS:
http://docs.info.apple.com/article.html?path=AirPortUtility/5.1/en/ap2124.html

Airport Extreme Base Station Internet Connection issue

I have a connection question for Airport Extreme Base Station.
I have Comcast cable broadband. I connect that to a Linksys router for
use with my Vonage phone, and then from the Linksys router I connect
via Ethernet to my iMac. I like the direct Ethernet connection for
performance reasons.
In order to set up a home network to connect my Tivo's (and eventually
my PC and printer), I have set up an Airport Extreme Base station and
connected it to the Linksys router from it's ethernet connection to the
WAN (cable modem) input on the Extreme.
I have connected to the Airport network with my iMac, but since I am
connected to the Internet via Ethernet, I cannot tell if my Airport is
connected to the Internet so that I can use it for my Tivo. My PC is
still in storage from a move, so I can't check with that.
My question: How can I tell if my Airport is connected to the Internet
without disabling my Ethernet connection on my iMac?
A few more info points/questions in case it helps answer:
1) I previously used this Airport to connect this iMac wirelessly.
2) Should I be connecting it to the LAN port since it's coming out of
the router?
3) If the connection issue is because I am going through the Linksys
first, can I connect the modem to the airport and then use the LAN port
to connect to the Linksys router?
4) If I have to disable the ethernet connection to test the Airport,
how do I do it? Just unplug it?
I appreciate any help as the online and manual help from Apple is not
quite up to par with such a complex configuration.
Regards
Bill

2) Should I be connecting it to the LAN port since it's coming out of
the router?
No, connecting to the WAN port is fine.
3) If the connection issue is because I am going through the Linksys
first, can I connect the modem to the airport and then use the LAN port
to connect to the Linksys router?
The issue is that you have two routers which effectively creates two networks. Unless this was your original intent, you will want to setup the AEBS as a bridge.
To set up the AirPort Extreme Base Station (AEBS) as a bridge, using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the LAN port of the AEBS, and then, make these settings:
Network tab
- Distribute IP addresses (unchecked)
- Apply the new settings.
- Wait at least 5 minutes.
4) If I have to disable the ethernet connection to test the Airport,
how do I do it? Just unplug it?
Well, that's certainly one way, but an easier way is to temporarily disable the "Built-in Ethernet" in your network configuration.
System Preferences > Network > Show > Network Port Configurations
- Built-in Ethernet (unchecked)

Time Capsule + Airport Extreme very slow internet connection

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