Time Capsule - Airport Utility error 6742

I have just setup my Time Capsule everything seemed to go well during the setup. After setup I ran the Airport utility and received the following error message
"An error occured while trying to access the apple wireless device make sure that your network connection is valid and try again. error - 6742" I have uninstalled the Airport Utility and reinstalled but this did not help
I can access the internet through the TC so the connection is working but I cannot access the TC.

I'm having the exact same problem. Hope someone sorts this out!

Similar Messages

After hard reset of time capsule, airport utility cannot setup again. "an unexpected error occurred. try again"

After starting airport utility, it searches and i select my time capsule. AU grinds for a minute and comes back with "An unexpected error occured. Try again."

Hi Philjp,
If you are having issues connecting to your Airport Time Capsule, even after a factory reset, you may find the following article helpful:
Apple Support: AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
Regards,
- Brenden

What are the correct Time Capsule Airport Utility Disk options?

During configuration of the Time Capsule what are the correct options/settins in the Airport Utility on the Disk tab? Does File Sharing interfere with Server File Saring>

You can turn on file sharing.. it will not interfere with your server since it has a different IP address.
You can use either device password or disk password.. do not use the profiles as that complicates things.. and Apple did not build in a link to Server to use standard user login which is a great pity.. when you have an active directory type setup it .. the TC could have been made a lot more business like.. However apple really have the TC aimed at the domestic market and users without a server.
What are you intending to use the TC for?
Most people would be better buying an airport extreme rather than TC when they are running business setup.

Time Capsule & AirPort Utility

I just purchased an AirPort Time Capsule. I have Mac OS X v10.6.8. When I tried setting it up, it told me I needed a newer version of AirPort Utility (I currently have v5.6.1). When I tried to install the latest version, it told me it could not be installed because the software required OS X v10.7.5 or later. The Setup Guide that came with my Time Capsule says I need Mac OS X v10.5.7 or later, which I do. So now I'm wondering if I need to purchase Lion, so I can install the latest version of AirPort Utility, so I can setup my Time Capsule.

You cannot setup the TC without upgrading.. The v6 utility needs Lion at least.
The instructions are not clear.. you can use the TC with 10.5 OS but you cannot actually set it up.
You can also use iOS if you have a later one . v6 I think is required and download the airport utility.

Time Capsule, Airport Utility, and Snow Leopard???

My new iMac and Time Capsule are going to be delivered today, and I was wondering if it was necessary to use the Airport Utility CD that comes with the Time Capsule to set it up, or is there a more up to date Airport Utility as part of Snow Leopard?

Welcome to the discussions, rhinoman7!
Chances are, the most recent version will already be installed on your new computer, but you can always check for any available updates once you have AirPort Utility open.
Hard Drive > Applications > Utilities > AirPort Utility
I believe that the most recent version of AirPort Utility is 5.4.2
The CD is useful if you need to install Windows compatible programs for the devices.

HT1281 Time Capsule/Airport Utility "Archive" - is data transfer local?

I'm considering archiving my 4th gen Time Capsule - using Airport Utility - to a removable USB disk which will then be stored offsite.
In this scenario, is the data transfer directly between the Time Capsule and the USB disk, or is the archived data routed via the Mac that initiated the Archive operation? My Macs access the TC wirelessly, so the "via the Mac" transfer would take some considerable time ...
thanks for your help
Bill

B1ll C wrote:
If the USB disk is connected directly to the TC then the data does not transfer via the Mac - is that correct?
Yes, this is correct.. archive will backup direct.. it is the one and only backup method Apple provided.. and is not even available in v6 utility. But even though it is direct. it is slow as slow. And the TC HDD will be unavailable for the duration.
It is actually much faster to backup over ethernet.. from the TC to USB on the computer. There is no use using a faster drive as the read speed of the TC even over gigabit will still be the rate determining step.

Time Machine, AirPort Utility, and Time Capsule broken in Mavericks?

Hi all, I’ve got a befuddling Time Machine/Time Capsule/Airport problem that I can’t seem to sort out.
On my pristine 2-day-old iMac (late 2013, running 10.9.1), I’m trying to set up Time Machine to back up to a new-ish 3TB Time Capsule. Initially it worked fine for the first backup, but subsequent backups failed because “backup disk could not be found.”
So I tried giving the TC a shorter name. The first backup under the new name worked a treat, but subsequent backups failed.
In Time Machine system pref pane, I deleted the Time Capsule, intending to try again with a new, even shorter name. But then when I went into AirPort Utility to change the Time Capsule name, it told me that “no configured AirPort base stations have been found.” I assumed that I was just deleting it as a choice on the backup disk list, but now I'm wondering, did the Time Machine pref actually delete the actual disk? In the AirPort Utility window, Time Capsule appears in the "other wi-fi" devices list, yet when I click it, it says "error reading settings."
Here are some other random details that may or may not pertain:
On the new iMac, I tried to mount the TC disk image, but Connect To Server reports that the connection fails because “the server may not exist or is unavailable.”
Although the Time Capsule shows up in the sidebar of the Finder window, “getting info” just produces the spinning wheel.
Although AirPort utility says that it can’t find the Time Capsule, the TC is nevertheless connecting to the internet just fine. All household devices are online, including iPhones and iPads.
On the old Mac Pro running 10.8, Time Capsule, Time Machine, and AirPort Utility all behave normally.
I thought I might try resetting the Time Capsule, but will this erase all the backups (from other computers around the house all running 10.8x without problems of any kind) that are on there? The other computer users will definitely squawk about that!
I hope this tirade makes some sense. Thanks for reading!

1. In Time Machine system pref pane, I deleted the Time Capsule, intending to try again with a new, even shorter name. But then when I went into AirPort Utility to change the Time Capsule name, it told me that “no configured AirPort base stations have been found.” I assumed that I was just deleting it as a choice on the backup disk list, but now I'm wondering, did the Time Machine pref actually delete the actual disk? In the AirPort Utility window, Time Capsule appears in the "other wi-fi" devices list, yet when I click it, it says "error reading settings."
Here are some other random details that may or may not pertain:
2. On the new iMac, I tried to mount the TC disk image, but Connect To Server reports that the connection fails because “the server may not exist or is unavailable.”
3. Although the Time Capsule shows up in the sidebar of the Finder window, “getting info” just produces the spinning wheel.
4. Although AirPort utility says that it can’t find the Time Capsule, the TC is nevertheless connecting to the internet just fine. All household devices are online, including iPhones and iPads.
5. On the old Mac Pro running 10.8, Time Capsule, Time Machine, and AirPort Utility all behave normally.
6. I thought I might try resetting the Time Capsule, but will this erase all the backups (from other computers around the house all running 10.8x without problems of any kind) that are on there? The other computer users will definitely squawk about that!
I hope this tirade makes some sense. Thanks for reading!
Rather than chop up your post I have taken the liberty to number the points.
1. When you deleted the TC in the airport utility you simply changed its ability to display the errant device. You did not actually delete anything on the TC itself.
Getting back a lost Airport.. more below.
2. Please give actual command you used.. and the name..
It is most important that you translate the name from Apple name to actual network name. That is why I constantly hammer on about using network names.. short, no spaces and pure alphanumeric.
So Fred Blog's Airport Time Capsule apart from being hopelessly wrong.
Is translated by Apple to the Network name.. Fred-Blogs-Airport-Time-Capsule (note.. no spaces and no special characters.. the apostrophe is deleted).
It can be much easier to just use IP address.. if the TC is the main router.. then it will hold a constant IP.. by default 10.0.1.1
So mount the TC as AFP://10.0.1.1
3. That is standard.. it is a network device and will not show info. Same on any computer in your network.. same on any OS.
4. Yes, that is standard.. the location of the hard disk is lost.. but the internet is still working.. This is the bug that has been around since Lion and is still growing worse with each revision.
5. Again standard. the issue is on the computer or the interaction of the two.. computer and TC.. yet other computers are unaffected.
6. Reset of the TC is fine.. no reset, soft hard or factory will ever delete the hard disk files.
But if you change the name of the TC, you will need to go around to all the computers and setup TM again to point to the right target.. none of the backups are lost.. you just need to tell TM where they got to.
Manual setup of the lost TC.
In Airport utility go to the top menu, open configure other.. and type in the IP address of the TC that got lost.
no password needed unless you set something .. if it doesn't work the default is public

My Time Machine / Time capsule gets the error: The backup disk image could not be mounted

My time machine / time capsule gets the error: The backup disk image could not be mounted.

Reboot the TC.
If you normally have multiple computers backing up, under Lion there seems to be some issues.. you need to force other users off the system. You can do that through the Airport utility, manual setup, disks, disconnect all users. Note carefully if you use Lion you probably need to download the real airport utility.. 5.6 to accomplish anything useful.

Time capsule & airport express settings! HELP!!

Hi guys,
Would really appreciate some help. I have been running a time capsule with various devices and all has been going well. However there was an area of the house which the time capsule wifi couldnt reach so I bought an Airport Express to extend the network.
In Airport Utility, the Time Capsule has an error saying "conflicting DCHP range" and an error beside the Airport Express saying "Device not found." Ironically both devices are working (at the minute).
This is drivng me mental, if somebody could let me know what settings the two devices should be on regarding, DHCP, NAT and Bridge mode I would really appreciate it. Thanks in advance.
Cameron

Hi guys,
Would really appreciate some help. I have been running a time capsule with various devices and all has been going well. However there was an area of the house which the time capsule wifi couldnt reach so I bought an Airport Express to extend the network.
In Airport Utility, the Time Capsule has an error saying "conflicting DCHP range" and an error beside the Airport Express saying "Device not found." Ironically both devices are working (at the minute).
This is drivng me mental, if somebody could let me know what settings the two devices should be on regarding, DHCP, NAT and Bridge mode I would really appreciate it. Thanks in advance.
Cameron

TC will not communicate with Airport Utility error -6753. Wireless, internet (unsecure), and backup work fine., ,

TC is not communicating with Airport Utility (error -6753). I do have a flashing amber light. The wireless (printer, TiVo), internet (unsecure), and backups to Time Capsule work fine. I have done many hard and soft Resets, but that has not helped. Airport utility show the TC as amber and but won't let me findout the status of what is causing the problem.

What mode is the TC running in, router or bridged? You can sometimes have issues if the TC is bridged and the network is getting IP in a different subnet.
I would recommend disconnecting the TC from the network and plugging it directly into the Mac via ethernet. You may also need to do a reset if the dhcp is off, as in bridge.
Also note are you pressing the reset for long enough that the led on front starts blinking rapidly.. hold it in for 15sec to be sure.

Cannot join time capsule airport network from iPad 2 or iPhone 4

I have recently setup a new time capsule airport base station network with my new iMac (27-inch, late 2012) running OSX 10.8.2. Wi-Fe network works fine for internet access and printing from the iMac but I cannot join the wi-fi network from our iPad 2 or iphones. The network is seen in the wi-fi setup when wi-fi is turned on with the ipad and phone but does not establish a connection. An IP address and subnet mask show under the DHCP settings but the connection is not established. (Continuous revolving wheel).
Any help would be appreciated.

The airport utility in Mountain Lion is a toyland version.. see bottom of post for installing v5.6 which improves the ability to actually make the TC do what you want.
For whatever reason the iphone/ipad seem sensitive to wireless channels.. which Apple auto rotate.. I think it is bluetooth connection stuff.
Anyhow jump in and set the following.
Wireless should have strictly SMB names.. short no spaces, pure alphanumeric.
Use WPA2 Personal security.
Lock the wireless channel for 2.4ghz.. try in the following order.. 11, 6, 1 (those are the only non-overlapping channels) you can try in turn for which is best but if 11 works well stick to it.. Outside USA you can also use 13.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.

Can't copy with LaCie Network Attached Storage and Time Capsule/Airport

Hi,
I bought a Time Capsule to replace my recently faulty modem/router Linksys AG241 and in preparation of buying my first mac in the next few months.
Right now the network is as follows:
— 1 Linksys AM200 modem connected to the TC by ethernet and set to bridge mode
— 2 windowsXP pcs attached by ethernet to the Time Capsule
— 1 NAS (LaCie 2Big Network) attached by ethernet to the Time Capsule
Despite some initial problems configuring the modem in bridge mode, the present problem is the following:
Everytime I try to copy a file (it can be either an 4MB file or an 800MB one) I get this error window:
— Cannot copy "Filename": the specified network name is no longer available
Even when copying a file from one Share of the disk to another! However, have no trouble copying 1KB file, for example.
I've been searching throughout the internet for some days now but couldn't find any answer.
This LaCie NAS External Disk is ethernet-only and can only be connected to a switch or a router. It worked before with my older modem/router. I changed the ethernet cable by another one and I get the same result.
The Time Capsule is cofigured to distribute IPs through DHCP. Right now, I even have enabled the DHCP reservations to assign a static IP to the NAS, and to the Pcs. STill the same result.
This happens on both pcs. Still haven't tried with a wireless device yet (I don't have one).
Can anyone help me solve this?

Ok. I've ran a test on a friend's network in order to clarify if the LaCie NAS was the hardware causing this issue.
Well, it isn't. The NAS worked fine on this other network setting - which uses a different router, modem and 2 different computers.
The test ocurred in Wireless G, though, not by Ethernet connection with the computers.
*So I guess the problem must be on my Time Capsule or Modem?*
*Possibly a configuration issue.*
Does anyone has/had some problem connecting Ethernet External Disks on a Time Capsule/Airport that can share some Solution ?
Please, Help!?

Best configuration to extend wifi with Time Capsule & Airport Express

In my house I have a Fritzbox wifi router on the ground floor as my primary internet access. I have an ethernet cable going to the 3rd floor study where the Fritzbox signal is relatively weak. I purchased a Time Capsule as a backup device, but also wanted to extend the Fritzbox wifi network by plugging the ethernet cable in to the TC. I was not successful in extending the network, so I had to create a new network. When moving from downstairs to upstairs, my iphone keeps the connection to the (now weak) wifi network and I have to manually change to the (stronger) TC wifi network.
Additionally, I used to be able to successfully extend the downstairs wifi using my Airport Express (and also managed to have my speakers plugged into this for wireless usage), but do not want to additionally complicate my set-up.
So, what is the best way to connect the following equipment, ideally with the same network name, to ensure I always use the strongrst signal automatically:
Third floor:          iMac,    Macbook,   Time Capsule, Airport Express
          Ethernet cable from ground floor to 3rd floor
Ground floor:     Fritzbox wifi connected to internet

You must configure the Bridge Mode setting as the very last step before you Update the settings, otherwise the setting will change automatically.
In other words, you can change the setting to Bridge Mode, but if you make any other changes before you click Update, the Bridge Mode setting will not take effect.
Or, if you see any error messages about DHCP conflicts or Double NAT....the AirPort is not in Bridge Mode...even though you might think it is. Check the settings again.
will I still be able to set up an additional 5GHz network in parallel?
Yes

Time Capsule-AirPort Express-WDS not working together

According to everything I've read here, I've configured this properly, but it doesn't seem to be working. If anyone can help me troubleshoot this I would greatly appreciate it.
I have a new Time Capsule acting as my main wireless base station; it has a manually-configured static IP address, is plugged into my Verizon FIOS router, and is set to distribute IP addresses over wireless using DHCP. I have it set to run a 5 GHz network in addition to the regular 2.4 GHz network. I have an older AirPort Express that I want to use to extend the range of the 2.4 GHz network (the Express can only do 802.11b/g, not 802.11n), in part because we have some older devices in the house that I don't want to slow down the 802.11n network, and in part because the 802.11b/g signal doesn't reach all parts of the house very strongly. So I told the Time Capsule to make its network extendable, told the AirPort Express to participate in a WDS network as a WDS relay, and entered the MAC address of the Time Capsule's 2.4GHz network as the WDS main. Result: flashing amber light on the AirPort Express, which no longer shows up in the AirPort Utility; I had to do a hard reset in order to get the Express back (and then it had to be reconfigured again, of course). At the moment I have it just joining my wireless network, and that works -- green light -- but of course doesn't allow the Express to extend the range of the wireless network.
What am I doing wrong here?

Before there was dual band, we always told users that if they used WDS, the entire network would revert to "g", even if the Time Capsule, AirPort Express, etc were capable of "n" performance.
Your findings seem to confirm that this happens with a dual band as well.
I think it's well worth it to get the AirPort Express 802.11n. Then you can reconfigure the Time Capsule back to "Create a wireless network" and check the box to "Allow this network to be extended"
The Express"n" would then be configured to "Extend a wireless network". I use this setup and would highly recommend it. There may be a slight bandwidth loss due to overhead, but the performance is light years ahead of WDS.
If you are using the same network name for both bands on the Time Capsule, then I believe by default the Express will extend the 2.4 GHz "n", "g" and "b" band. This makes sense for most users since 5 GHz signals do not travel well over distance or penetrate obstructions well.
IF...you want to extend the 5 GHz band, the only way that I know how to do this is click Wireless Network Options on the wireless setup page for the Time Capsule and enable the option to assign a different name for the 5 GHz network.
Then you will have to configure the Express to extend this specific 5 GHz network. I never had much luck extending 5 GHz, and I wanted my iPhone to be able to use the network across the house, so I went with the simpler one network name for both bands and extended the 2.4 GHz network.
If you have a "g" device joining the extended network, it may tend to slow the "n" devices down slightly...when the "g" device is active, but it won't drag everything down to "g" levels. When the "g" device is not active, "n" devices will run at "n" speeds.
BTW, the ethernet port on the AirPort Express is active when you configure it to "extend a wireless network". This can come in handy for hooking up DVD players, etc that need an internet connection for firmware updates and extra features.
Follow up....I tried a very quick reconfiguration of my dual band AirPort Extreme (same router that the Time Capsule users) and AirPort Express using the WDS arrangement and everything did indeed drop way down in speed and performance.
Post back if you have questions. Happy to help.
Message was edited by: Bob Timmons

Je viens d.installer Time capsule airport , il fonctionne correctement pour les sauvegardes mais la connexion ethernet pour les autres appareils ne se fait pas pourtant j.ai bien branché un câble ethernet entre airport et ma box ?

Je viens d.installer Time capsule airport , la connexion pour internet se fait correctement
J.ai bien créé un réseau pour mes autres appareils mais la connexion ethernet ne se fait pas, l.ordinatueur indique que le câble n.est pas branche, alors que j.ai bien installé un câble tout neuf entre airport et ma box Sfr
Donc je peux sauvegarder mon Mac et c.est tout je ne peux relier mon iPad et mon iPhone à airport
Que faut il faire ?

Ok, i finally succeeded
Now the TC is linked by WiFi, but as you said, now, it's just an external device, impossible to join it :/
And it's not what i want because i need to access to it outside
If i'm right now, i say thank you, you really helped me even if it's not what i want exactly.
So Ethernet :/
Thx
---------------------------------------------- Translation
Pour les français, en gros, je dois utilisé le logiciel AirPort Utility version 5.6 (mais il me semble que le 6.0 le fait aussi en faite, j'ai pas trop regardé du coup) pour pouvoir non pas créer un nouveau réseau sans fil mais en rejoindre un
Grace à cela, la TC se connecte à la box sans fil mais devient un appareil externe, ce qui veut dire qu'on ne peux pas se connecter dessus en sans fil ou même y accéder de l'extérieur (comme moi)
Juste y accéder comme une clé USB et accéder au donnée, rien de plus.

Time Capsule - Airport Utility error 6742

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