Time Capsule and adding new computer to it to back up with time machine

I started by backing up my MacBook Pro on the Time Capsule using time machine using an ethernet cable. Fine no problem. Just took a long time.
So, next I wanted to also back up my wife's new MacBook. Every time I try to do this I get this message
" Time Machine Error
The backup disk image could not be created"
When you look at the Time Machine screen there's 322.9 GB available and all it says is "Failed"
I need to back up her machine. Is there a way to do this that I'm missing?
Thanks for the help.
Dave

DWBarnes, welcome to the discussions!
"Time Machine Error The back up disk image could not be created"
This error message appears when there are problems with the network communication between the Time Capsule and the computer. There are several things that you can try to correct this problem.
Step 1. Check Local Machine Name. Click on System Preferences and then click on Sharing. Make sure your computer's name is present. You might try simplifying the name as well by removing spaces, apostrophes, etc. if they are present. Do not exceed 25 characters.
Step 2. Check the Time Capsule Name. Use AirPort Utility to make sure that the Time Capsule and local network names do not have spaces, apostrophes, etc. Do not exceed 25 characters.
Step 3. Show Connected Servers on Desktop. Check Preferences in the Finder menu and make sure there is a check next to the box that reads "Connected Servers" under the heading "Show these devices on the desktop"
Step 4. Power down your system for 5-10 minutes. Power up your modem first and let it run for a few minutes, then the Time Capsule, etc. and then your computers.
See if that helps.

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    Message was edited by: mwheelerk
    Message was edited by: mwheelerk
    Message was edited by: mwheelerk

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    Message was edited by: rawreviewer

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