Time Capsule and Airport Utility Not working?

I just got Time Capsule, I tried to hook it up at my office by attaching it to the internet. I went through the steps to have it show up as one of my wireless devices. Even got the green light. However I must have set it up wrong because now airport utility cannot find the apple network and continually asks to RESCAN - the utility has dimmed out all my other options so all it does is rescan but can't find network etc etc. I would just like to reset everything and start from scratch but it won't let me. I"ve deleted my Airport Utility application and reinstalled but it still won't work. Any suggestions anyone.
Rick

Hi Rick,
Press the recessed reset button on the back of the Time Capsule for 5 seconds or so. This will reset all settings and let you find it in AirPort Utility. Also, you need to provide a bit more information about your current/intended network setup in order for us to provide any useful advice (ie, how will you connect to the Internet, what purpose your TC will serve such as Router, wireless device, etc.) And just FYI, deleting and reinstalling AirPort Utility is kind of futile as the reason it wasn't detecting your Time Capsule was because of the settings on the Time Capsule itself, but with the reset it should be able to detect it again.
Also, here is a useful Apple document that will give you more information about setting up networks:
http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf

Similar Messages

WPA security with both time capsule and airport express not working together

I want to set WPA security on my time capsule so that my teenager can not access wireless with out permission but when I add a security key my airport express disappears from list.
I have tried setting a password then the time capsule restarts and when it does the aiport express is gone from list and can not be found when rescanned.
Do I need to set time capsule and then reset airport express by pluggin it directly into desktop and resetting its software?
Thanks

I would suggest, reconnecting the Express to the TC again. Use the AirPort Utility to make ALL configuration changes including the network extending settings. Then restart both base stations and check that the settings are still good. Then disconnect the Express and give it a few minutes to initialize. It should connect. If not, then the issue may be either the distance or obstructions (like walls, ceilings, floors, etc.) that is preventing the Express from getting a signal from the TC that is adequate enough to extend.

Time Capsule and Airport Express not working correctly.

Just bought a Time Capsule to replace my router....and now my Airport Express is no longer showing up in Airport Utility.
Also, the speed is awful. I have 25MB coming into the house via ethernet....but a speedtest on my wireless network shows me running at 4.5Mb download speed.
I spent $500 on the Time Capsule. I don't understand it.
Anyone have suggestions?
Tony

I would suggest, reconnecting the Express to the TC again. Use the AirPort Utility to make ALL configuration changes including the network extending settings. Then restart both base stations and check that the settings are still good. Then disconnect the Express and give it a few minutes to initialize. It should connect. If not, then the issue may be either the distance or obstructions (like walls, ceilings, floors, etc.) that is preventing the Express from getting a signal from the TC that is adequate enough to extend.

Time capsule and router will not work

I have a time capsule and needed to take it into the Apple store. Upon setting up again I can not get access the internet. the computers recognize the network but will not connect to the internet.

You have described the problem.. but we have no idea of the setup which you have..
So please tell us.
What modem you have? Make and model?
What router is working as the main network router?
How is the TC connected into the network?
Please post a screenshot of the current setup of the TC from airport utility as that tell us more than anything.

Time Capsule and AirPort Utility Version 5.3

I just got my time capsule and it says to use Airport Utility Version 5.3. I installed the time capsule using the enclosed CD and also did a software update. but I am still at 5.2.2. How do I get version 5.3? Why was it not included with the Time Capsule?

Yes I installed it - but it still says 5.2.2 Even though the installer talks about 5.3 and says its easy to set up, if I look at "about airport utility" after the installation it still says 5.2.2. Any idea?
Do you need to reboot?

New to Time Capsule and Airport Utility App not current...

I just received a Time Capsule for Christmas with the main purpose being to back up photos from my Mac and iPhone. When trying to install the Time Capsule I get this message:
"This version of AirPort Utility doesn't support this AirPort wireless device and might improperly configure the device if you continue to use it. Check www.apple.com/support/airport for the latest version of AirPort Utility."
My Airport Utility app is version is 5.6.1
I've looked for a more recent update but it doesn't appear there is one.
Is there a more recent update? Do I need it to proceed?

You must use a Mac with Lion at least, and the latest v6 airport utility available for it.. You cannot use Snow Leopard. You cannot use windows.
The alternative is to use iOS version of the utility which you can download to iphone ipad.

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

Apple TV Inference with Time Capsule and Airport express?

I have recently bought an Apple TV 2, which seem to be working fine, however since installing it on my wireless network both my Time Capsule and Airport Express can't be found. Following some fault finding it seems that when I unplug the Apple TV I can reconfingure the TC and AE.
The TC and AE are configured to join my existing network....and have happy sat there for a few years.
I would really welcome any ideas.
Thanks
R

Welcome to the discussions!
It sounds like you have the basic configuration covered correctly.
You might want to check some settings on the TC:
Wireless Mode would be create a wireless network
"Allow this network to be extended" should be checked
The AX should be set to "extend a wireless network"
The "allow wireless clients" box should be checked
In this configuration, the ethernet port on the AX is active so things should work.
A minor point...Although the TC is a dual band device, the AirPort Express is not. Can you make sure that that the Express is connecting to the "main" network on your TC? The "guest" network cannot be "extended".
If you place your laptop close to the Express and hold down the option key while you click on the AirPort icon, some connection information will be displayed. The MAC address of the device that the laptop is connecting to will be indicated. Make sure that that this is the MAC address of the AX, and not the TC.
Another note...If you have not changed the default "main" network, the radio mode is broadcasting 802.11n only at 5 GHz. These higher frequencies are absorbed by walls, ceilings and any obstructions much more quickly than 2.4 GHz signals. So, if you AX is some distance away, you may not be receiving a strong signal for the device at that location.
If you have a signal strength utility on your laptop (the "bars" at the top of the screen are not a very good indicator of actual signal strength), turn off the AX and take a reading to see what kind of signal the Express is receiving where it is located.
Please post back with your results.

Extending a network with Time Capsule and AirPort Extreme (via Belkin powerline)

Hello -
I've seen many topics about extending wireless networks here, but none seems to resolve the issue I'm having. I currently have a setup where a DSL cable modem is connected to a Time Capsule and I need to extend this network to another room using an AirPort Extreme.
I live in a very old apartment in Brazil and the walls seem to block the signal from one room to another, hence the need to extend it. Since wireless signal is very weak between rooms, I bought a Belkin powerline AV500 so I could connect both Time Capsule and AirPort using the electrical power at home (just installing a regular Ethernet cable between rooms is not an option).
I started with the basics: configure the Time Capsule + DSL as a standalone network, and it works perfectly within it's range. Then I connected the Belking powerline, plugged a MacBook via Ethernet on the other end and still got very good results (actually better speed than expected). Used it for a while with streaming and other network intensive tasks to make sure it could sustain the connection.
Finally, pluggned the AirPort Extreme on the Belking powerline and this is where the problems started. AirPort Utility 6.3.1 only gives me the option of extending a network wirelessly - it doesn't seem to give me the option of extending it via Etherenet (roaming), which is not good in my case. Luckly I had a copy of AirPort Utility 5.6 which seems to do the job (or I thought so), but it's still not working well.
Although I managed to configure both with the same name, it doesn't seem reliable and some devices (the iPhone 5, for example) are unable to connect and end up with a self-asigned IP address. I'm almost sure I'm doing something wrong on the setup, as I've seen a similar setup working before, so if anyone out there has any clue of what can be done, it will be much appreciated.
Attached the screenshots of both Time Capsule and AirPort Extreme configurations.
Thanks a lot,
-TM
AirPort Exteme:
Time Capsule:

Hello JuliaApple. Welcome to the Apple Discussions!
You have several ways to configure both base stations for what you are trying to do.
The simplest would be to configure the Time Capsule (TC) to "join" (AirPort Utility > Manual Setup > Wireless tab > Wireless Mode = Join a wireless network) your existing 802.11n AirPort Extreme Base Station (AEBSn). In this type of configuration the TC would perform as any other wireless client and not perform as a router. It will; however, still allow for both backups and sharing USB devices attached to it.

I just bought a time capsule and it will not connect to preexisting home WiFi.

I just bought a time capsule and it will not connect to preexisting home WiFi. The Airport Utility recognizes one of my neighbors networks but not mine. I have ATT&T U-verse. I understand I can use the Airport time capsule as a router but would prefer to use it in my existing network

tallswag wrote:
I have a similar hookup, I have a Airport Extreme & Time Capsule. I would like to connect my Extreme to the Time Capsule "6th gen". I would also like to use the LAN ports on the Extreme. Can this connection be done wirelessly or wired? I'm using a Mac Tower that does't have a wireless card if that's important.
As long as you have two apple routers then it is up to you which way you do it.
You can connect them by ethernet and use it setup as roaming network.. for wireless.. it will simply be bridged on the router side. Ethernet is much the faster solution.
But if you want to use wireless link that is also fine if the range is not too great. Then ethernet to the computer.. so you effectively have a wireless bridge...
so, Cablemodem----Airport Extreme- - - - - - - -wireless link- - - - - Time Capsule------computer
Where the more solid lines are ethernet.. that is possible setup. And using the TC directly on ethernet to the computer will keep your backup speed good while also giving you hopefully your full internet speed so that works well.

Question about Time Capsule and Airport Express co-existence

I have a new 3TB ME182LL/A Time Capsule attached to my wired home LAN, in bridge mode. It works fine both as an access point on the upper floors of my home and as a Time Machine device. I also have an Airport Express, whose function in my network is solely to control my whole-house audio system from ITunes. I don't need, want, or use the wireless networking features of the Airport Express. I just have an audio cable running from it to my stereo, and an Ethernet patch cable connects it to my wired LAN. The network mode in the Airport Express is set to "off". Historically, the Airport Express has worked fine in this wired lan mode. However, I unplugged it at some point while having some initial trouble deploying the new Time Capsule and only turned it back on today. After turning it back on I observed something strange. My speedy wireless connection upstairs via the Time Capsule became slow. And when I launched Airport Utility, it drew a network diagram which showed my Time Capsule as a CLIENT of the Airport Express. In other words, the network diagram showed Internet at the top, then a vertical line down the the Airport Express, then the Time Capsule below that. The correct / desired diagram would be the Time Capsule and Airport express as peers. I connected to the Airport Express and verified that network mode was set to "off" but the incorrect network diagram persisted (as did poor wireless performance) until I unplugged the Airport Express. After I did that, the Airport Utility drew the network correctly, although of course it showed a yellow caution sign next to the Airport Express, since it was down. And my wireless speed / reliability returned to normal. What is going on here?

The automatic setup in the airport utility has changed something.
Is the line down to the TC from the express dotted.. in other words is wireless??
Funny stuff happens.
Please post the screenshots of the 3 pages from the airport utility setup for both airport express and TC..
Make sure wireless is set to off in the express.
Both should be set to dhcp on the internet tab and both set to off bridge mode on the network tab.
So for example the bridge on the network tab.
The summary page can also be a help.
There is a half summary page when you click the item in the airport utility.
There is also a fully summary page, when you hold option key and double click the TC icon for example.

Extremely long log on time using Time Capsule and Airport

i'm really confused as to why when I start up my macbook, connecting wirelessly via time capsule and airport that it takes an extremely long time to log in and the internet connection seems unusually slow. is there a setting that's off? when i log on at work to a different router and wireless connection it starts up right away. any advice appreciated.

1. no idea.
2. I get the same issue. Set the brightness at a certain low level - and most often when i performa a full restart of the computer - the brightness is usually at full blast.... I've had this happen for about 5 months now and have never bothered to call in about it - if it hasn't been fixed yet - I'll just deal with it as it only takes a second to correct... but yes - annoying....
3. Same as you - and this is the funny thing...... Mine used to start pulsing immediately when the lid was closed. IT changed for me in the last 2 months or so. That - and also - when performing a shutdown of the computer - it just get a grey sinning circle on the middle of the screen for about 10 or 15 seconds..... very similar to the wait for the pulsing light....
I reinstall OSX every month or so for various testing purposes - and I usually just put all the updates on immediately. next time - i will run the vanilla OSX that came with my re-install cd and check out condition 3 to see if it is an update that has caused that delay.
So - you're not alone/

HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

How can I set up a guest WiFi network using Time Capsule and Airport Express extension?

How can I set up a guest WiFi network using Time Capsule and Airport Express extension?

Sorry, but it is not possible to "extend" the Guest Network using either wireless or an Ethernet connection.

Time Capsule and Airport Utility Not working?

Similar Messages

Maybe you are looking for