Time capsule and router will not work

I have a time capsule and needed to take it into the Apple store. Upon setting up again I can not get access the internet. the computers recognize the network but will not connect to the internet.

You have described the problem.. but we have no idea of the setup which you have..
So please tell us.
What modem you have? Make and model?
What router is working as the main network router?
How is the TC connected into the network?
Please post a screenshot of the current setup of the TC from airport utility as that tell us more than anything.

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Time capsule wireless router will not work

I have a Time Capsule that I use as a wireless router in my condo. Our internet company was recently purchased by another company, and after the transition, I am not able to connect to internet wirelessly. My condo is wired with active ethernet ports. If I plug the ethernet cable directly into my computer, I am able to log in to the ISP's main page and connect to the internet without any problems. However, if I plug my ethernet cable into the Time Capsule as I did before, I cannot connect. Before the company bought the old company, I didn't have any issues. I've called their Tech Support 3 different times about this and they tell me they don't provide support for my wireless routers because there are so many different types. They suggested resetting the router password, but I'm not completely sure how to do that. Is that different than my airport password?
I should also note, that if I pull up System Preferences and to the "assist me" feature under the Network option, it tells me that I'm connected.
Any help you can provide would be fantastic! I'm at my wits end with this issue, as I connect a number of devices to my Time Capsule wirelessly.
Regards,
Jake

I have a 2TB Timecapsule and really only use it for Time Machine backups. But the Wi-Fi side is used to sync my iPad at times.
Mine is wiredup thus;
Eth cable from iMac to modem (not the WAN port should you have one), then eth cable from modem to T/Cap in the WAN port (bottom port with an O sign above it)
I believe when its connected up you may have to set up a wireless network. Follow the instructions to set up Wi-Fi and Network
and then give it a password. The WiFi icon should appear in the menu bar where you can switch it on or off.
Its been sometime since I set it with the help of Apple Techs so I might be a bit rusty.
Alan

I just bought a time capsule and it will not connect to preexisting home WiFi.

I just bought a time capsule and it will not connect to preexisting home WiFi. The Airport Utility recognizes one of my neighbors networks but not mine. I have ATT&T U-verse. I understand I can use the Airport time capsule as a router but would prefer to use it in my existing network

tallswag wrote:
I have a similar hookup, I have a Airport Extreme & Time Capsule. I would like to connect my Extreme to the Time Capsule "6th gen". I would also like to use the LAN ports on the Extreme. Can this connection be done wirelessly or wired? I'm using a Mac Tower that does't have a wireless card if that's important.
As long as you have two apple routers then it is up to you which way you do it.
You can connect them by ethernet and use it setup as roaming network.. for wireless.. it will simply be bridged on the router side. Ethernet is much the faster solution.
But if you want to use wireless link that is also fine if the range is not too great. Then ethernet to the computer.. so you effectively have a wireless bridge...
so, Cablemodem----Airport Extreme- - - - - - - -wireless link- - - - - Time Capsule------computer
Where the more solid lines are ethernet.. that is possible setup. And using the TC directly on ethernet to the computer will keep your backup speed good while also giving you hopefully your full internet speed so that works well.

I updated my software for the Time Machine and it will not work properly now.

I updated my Time Machine's Software and now it flashes amber all of the time and will not let me "into" it. I used to have a wireless network through it and now it does not work. I have hard reset it several times and it is flashing amber again.

I have done this on several occassions. This works for 1 time then it stops. It "connects" allows me to set it up and then flashes amber. It did backup 1 time today, but now it says it is delayed and there is no back up. It worked fine until I updated the software and tried to extend my network. After this, it will NOT work at all, for any length of time. i just reset it, and was able to set it up, but it gave me an error message, is flashing amber and is not being recognized. Very frustrating.
Message was edited by: StephHouse

WPA security with both time capsule and airport express not working together

I want to set WPA security on my time capsule so that my teenager can not access wireless with out permission but when I add a security key my airport express disappears from list.
I have tried setting a password then the time capsule restarts and when it does the aiport express is gone from list and can not be found when rescanned.
Do I need to set time capsule and then reset airport express by pluggin it directly into desktop and resetting its software?
Thanks

I would suggest, reconnecting the Express to the TC again. Use the AirPort Utility to make ALL configuration changes including the network extending settings. Then restart both base stations and check that the settings are still good. Then disconnect the Express and give it a few minutes to initialize. It should connect. If not, then the issue may be either the distance or obstructions (like walls, ceilings, floors, etc.) that is preventing the Express from getting a signal from the TC that is adequate enough to extend.

Time Capsule and Airport Utility Not working?

I just got Time Capsule, I tried to hook it up at my office by attaching it to the internet. I went through the steps to have it show up as one of my wireless devices. Even got the green light. However I must have set it up wrong because now airport utility cannot find the apple network and continually asks to RESCAN - the utility has dimmed out all my other options so all it does is rescan but can't find network etc etc. I would just like to reset everything and start from scratch but it won't let me. I"ve deleted my Airport Utility application and reinstalled but it still won't work. Any suggestions anyone.
Rick

Hi Rick,
Press the recessed reset button on the back of the Time Capsule for 5 seconds or so. This will reset all settings and let you find it in AirPort Utility. Also, you need to provide a bit more information about your current/intended network setup in order for us to provide any useful advice (ie, how will you connect to the Internet, what purpose your TC will serve such as Router, wireless device, etc.) And just FYI, deleting and reinstalling AirPort Utility is kind of futile as the reason it wasn't detecting your Time Capsule was because of the settings on the Time Capsule itself, but with the reset it should be able to detect it again.
Also, here is a useful Apple document that will give you more information about setting up networks:
http://manuals.info.apple.com/enUS/Designing_AirPort_Networks10.5-Windows.pdf

Time Capsule and Airport Express not working correctly.

Just bought a Time Capsule to replace my router....and now my Airport Express is no longer showing up in Airport Utility.
Also, the speed is awful. I have 25MB coming into the house via ethernet....but a speedtest on my wireless network shows me running at 4.5Mb download speed.
I spent $500 on the Time Capsule. I don't understand it.
Anyone have suggestions?
Tony

I would suggest, reconnecting the Express to the TC again. Use the AirPort Utility to make ALL configuration changes including the network extending settings. Then restart both base stations and check that the settings are still good. Then disconnect the Express and give it a few minutes to initialize. It should connect. If not, then the issue may be either the distance or obstructions (like walls, ceilings, floors, etc.) that is preventing the Express from getting a signal from the TC that is adequate enough to extend.

My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

My Time Capsule expired and no longer works. My printer (a HP) will now not work as it still wishes to connect through the Time Capsule. It will not allow itself be recognised through a USB connection to my Mac. Anyone got any ideas?

You will need to install the printer on your Mac
Open System Preferences (gear icon) on the dock
Open Print & Fax
Click the + (plus) button at the bottom of the printer list
Wait for your printer to appear in the next box, then click it to highlight it
Click Add at the lower right
Be sure to select the correct printer when you try to print as you will see your printer listed twice. Good idea to make the printer now installed on your Mac the default printer so you do not have to choose which printer to use each time you want to print.
You can also go into Print & Fax, select the printer associated with the Time Capsule and click the - (minus) button if you want to delete that location.

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

I have a 2T apple time capsule and router. I bought a Hauppauge WinTV extender which allows regular TV to be broadcasted on a PC. The program allows streaming to a Mac or iPad, iPhone, etc. I need to open a port on the router to allow this to work.

I have a 2T apple time capsule and router. I bought a Hauppauge Win TV extender which allows TV to be broadcasted on a PC. The program allows for the TV to be streamed on a Mac, Iphone, Ipad. I need to access the router set up options to open a port on the router to allow this program to stream the TV to the Mac and Iphone. I do not know how to access the apple time capsule router to change the settings to open a port on the router. help please.

Firstly you do not need to open ports to stream locally.. there is no port block in local LAN.. only WAN to LAN. So there is a good chance it is not needed at all..
Opening ports on the TC I strongly recommend a v5 airport utility.. you can download one for windows if you don't have a Mac.. iOS version of the utility I am not sure but it will not work to do complex things.
In the v5 utility go to the NAT area, and click on port mappings.
Sorry I don't have a screen shot at the moment of the actual mapping page.. but simply put the IP of the device you want opened and the port.
There are plenty of posts with this info if you google.
But as noted.. this is purely WAN to LAN.. nothing else.

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Y

I have a CC Photography License and tried loading the new Lightroom cc but it will not open (only flashes the welcome screen for a split second) then goes blank. I tried uninstalling it, rebooting, etc. several times and it will not work on my Mac with Yosemite. Please help!

Check out this thread: Downloaded Lightroom CC but only get a quick flash of the startup screen then nothing, Lightroom 5 still working.

I downloaded firefox 4 and it will not work on my Mac OSX4.11

I downloaded firefox 4 and it will not work on my Mac OSX4.11.

Very weird day in Firefoxland
First on a Powerbook G4 running 10.4.11 I respond to an invitation to upgrade to Firefox 4 (like a lot of others). Long story short, I wind up losing the browser altogether -- including all bookmarks. Why? Because neither the Firefox homepage (or CNET downloads) makes it clear that 4.0 is for OS 10.5 only! Amazing!
Then I try to register to post a reply in a thread that crits Firefox for not making this System Requirements info upfront clear. But the Register page I’m taken to (https://support.mozilla.com/bs/users/register) is in SERBO-CROATIAN!!
Then I try to log into Chat a couple of times and when it’s not CLOSED its a long line waiting and THEN it closes.
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Touchsmart 520-1047c Mouse and Keyboard will not work after sleep mode

I have an issue which I need some help with. When my computer goes to sleep the wireless mouse and keyboard will not work unless I restart, however each one will wake the system up but will not operate after that. I have tried just making the display go to sleep, both go to sleep but that makes no difference same issue occurs. The only work around I have found is going into the power settings and turning the sleep mode off for booth the computer and display. This does not solve the problem it just masks it. New batteries, unplugged and replugged the dongle, updated the bios and all drivers. Don't know what else to try. Anybody know how to fix this? Thank you in advance for your help.

Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that the mouse and keyboard on your desktop computer does not work if your computer enters sleep mode, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Troubleshooting sleep and hibernate issues (Windows 7). This should help enable your system to wake from sleep mode using your wireless keyboard and mouse. I also recommend connecting wired peripherals to diagnose the functionality of your keyboard and mouse. If your system is still not able to wake from sleep mode, please follow the steps below to restore the default power schemes on your computer: Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right-click Command PromptStep 4. Click Run as administrator
Step 5. At the command prompt, type powercfg /restoredefaultschemes and press Enter reference: http://superuser.com/questions/669571/windows-8-1-64-bit-power-schemes-gone Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
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HT201250 I selected old mail in time machine and it will not open. How can I open it?

I selected old mail in time machine and it will not open. How can I open it?

Have a read here https://discussions.apple.com/message/15701309#15701309
Seems that you have to update Logic to the latest version (9.0.15) to get it to work in Lion.
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I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library.

I tried to upload my daughters videos she made on her iPod to my mac iPhoto and it seemed to have "Stuck" and now will not work at all. It had to a complete fix of the existing library. It will now not let me move pictures from the "Stream" to "photos", it looks like it is trying to but gets stuck and I have to force a shut down of the programe.
Thanks!

-> Tap ALT key or press F10 to show the Menu Bar
-> go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now do this:
-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/
-> go to View Menu -> Toolbars -> unselect All Unwanted toolbars
-> go Tools Menu -> Clear Recent History -> '''Time range to clear: select EVERYTHING''' -> click Details (small arrow) button -> place Checkmarks on '''Cookies, Cache''' -> click "Clear Now"
-> go to Tools Menu -> Options -> Content -> place Checkmarks on:
1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript
-> go to Tools Menu -> Options -> Privacy -> History section -> '''Firefox will: select "Use Custom Settings for History"''' -> REMOVE Checkmark from '''"Permanent Private Browsing mode"''' -> place CHECKMARKS on:
1) Remember my Browsing History 2) Remember Download History 3) Remember Search History 4) Accept Cookies from sites -> select "Exceptions..." button -> Click "Remove All Sites" at the bottom of "Exception - Cookies" window
4a) Accept Third-party Cookies -> under "Keep Until" select "They Expire"
-> REMOVE CHECKMARK from CLEAR HISTORY WHEN FIREFOX CLOSES
-> When using the Location Bar, suggest: select "History and Bookmarks"
-> go to Tools Menu -> Options -> Security -> place Checkmarks on:
1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries 4) Remember Passwords for sites
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-> go to Tools Menu -> Add-ons -> Extensions section -> REMOVE All Unwanted/Suspicious Extensions (Add-ons) -> Restart Firefox
You can enable your Known & Trustworthy Add-ons later. Check and tell if its working.

Time capsule and router will not work

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