Time Capsule and the internet

I am having some problems with my internet speed and I used speedtest.net as recommended by some other users. My connectivity is @ 1.0 mb/s. I am wondering if this is something with my set up or with my ISP. I have verizon dsl. Any input would be appreciated, thanks!

Welcome to the discussions, cwinicky!
Just a few quick questions and suggestions.
Do you know what your speed should be from your ISP? There are usually different packages available at different price points.
Can you connect your computer directly to your modem and check the speed that way? If you are checking ethernet connectivity, you could compare the speeds when hooked up directly and also through the Time Capsule to see if they are about the same. If they are, and you are not getting the speed that you should, contact your ISP and have them do a line test.
As a double check, you could also try another speed test. Something like http://www.speakeasy.net/speedtest/ should do the trick.
Post back on your results.

Similar Messages

  • I don't have a DSL or cable modem to access the Internet ... just a mobile WiFi (there is no cable available at our house). How do I connect my Time Capsule to the Internet via the mobile WiFi?

    I don't have a DSL or cable modem to access the Internet ... just a mobile WiFi (there is no cable available at our house and the mobile WiFi is our only option). How do I connect my Time Capsule to the Internet via the mobile WiFi?

    LOL!!
    I am in Australia and the ISP... I think both the main ones would fit your description to a T.. big T in particular.
    Your router is really unsuitable.. if it is only wireless and no ethernet.. just buy an ethernet one.
    Do a search on ebay.. 3g router.
    But you can get the TC to join a wireless network.
    It is a non-standard setup that Apple will not support.. the option is hidden.
    If you are on Lion download the 5.6 utility. Go to the wireless set up page and hold down the option key whilst selecting wireless mode.. a new option, join will appear. You can then put in the ssid and passkey of the 3g router.
    But please note the end result of this setup..
    very slow speed. The TC is now a second wireless hop from your clients.. this will halve the speed.
    In this mode the ethernet are deactived.. for reasons only Apple know, they decided you should not use ethernet when doing this.

  • Access Time Capsule over the internet

    Hey guys! I have a problem. I cannot access my Time Capsule over the internet.
    I have a Time Capsule 2013 which connects to the internet using a PPPoE connection and which provides wireless connection to other peripherals in my house.
    The TC is running the latest firmware and I've added my iCloud account in AirPort Utility settings, in order to access the TC over the internet, via Back to My Mac.
    Whenever I'm away from home, I cannot access the TC.
    I see it in Finder's sidebar, but whenever I press the "Connect As.." button I get the following error:
    "There was a problem connecting to the server “Time Capsule”.
    The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."
    I must add that I have a dynamic IP. Whenever the Time Capsule restarts, it gets a different IP.
    Am I missing something?
    Please help me. It's really important for me to be able to reach it when I'm away from home.

    So the modem is bridged and the TC is doing the PPPoE authentication.. and it gets a public IP on the WAN interface.
    The dynamic nature of the IP is not a problem with the BTMM and iCloud type system which should keep the intermediate connection in the cloud up to date.
    What about the connection at the other side.. are you getting a public IP.. are you behind a firewall or restricted access? Remember both sides of this have to work.
    See this thread.. you are not alone.. all is not sweetness and light unless you get a proper business account with static IP.
    https://discussions.apple.com/thread/3699096?start=0&tstart=0
    Apple info has a bit about issues that people experience.. and Tesserax has some setup info.
    Remote Access
    I would use the public IP and see if it works.. that means you need to check the IP before you leave home or use your phone tether and do the test at home so you can type in the public ip and use direct access .. at least to test it.

  • Can I access the data on the time capsule from the Internet?

    Can I access the data on the time capsule from the Internet?

    You need to follow the BTMM via icloud instructions.
    http://www.apple.com/support/icloud/back-to-my-mac/
    There are plenty of other ways to do it.. but issues to do with Apple not using a dynamic DNS client so if your ISP does not allocate you a static public IP there is no way to find it, if the public ip rotates as they are designed to do hourly or daily.
    Do a google search, remote access time capsule..
    Or use the more like this on the right hand side... there are plenty of posts and even youtube video which go right through it.
    BTW your school system may simply block the port.. if I was a school IT admin.. I would. You are dragging files across to the internal school network bypassing the firewall.. that is unacceptable risk to the whole school system.

  • Can i acess Time capsule over the internet?

    Can i acess Time capsule over the internet?
    If i am away can i acess time capsule true the internet???

    Click here and follow the instructions. If the Time Capsule is acting as the router, skip the port forwarding instructions.
    (45412)

  • How do I access my time capsule over the internet

    How do I access my time capsule over the internet. I've already set it up to share over WAN, but I have ATT so my TC is connected to the router provided by ATT can I still access my TC via the internet even though its not directly connected to the Ethernet?

    The TC should be in bridge mode.. not setup to share over wan.. that will never work. That is assuming you haven't bridged the ATT router.
    Once you bridge the TC see if you can setup BTMM using icloud settings in the TC. As per the Apple docos.. here.
    You should also be able to directly access the TC since you have a router with dyndns client at a guess.. the setup is simply forward port 548 to the TC.
    Google search this.. there is huge number of resources available. eg
    http://useranswer.com/answer/how-can-i-access-my-time-capsule-remotely-with-iclo ud/

  • Best way to access Time Capsule from the Internet?

    I wanted to see if anyone knew of a program or setting I can use in order to access Time Capsule from the internet? I know that probably I will not be able to at this point access it directly, even though it is connected to the internet through my modem, but I do have a Mac at home that is connected to Time Capsule. Isn't their a way that I could connect to the Mac, but not through Back to My Mac, that would show Time Capsule as connected to it, so that way I could access the files? Any ideas would be appreciated.

    It is possible to mount the TC as a network hard drive when outside your regular network.
    1) You will need to reconfigure your router to forward the ports used for AFP (by default 548) to the Time Capsule.
    2) Then when outside the network make sure Finder is active, press Apple+K to bring up the 'Connect To Server' dialog.
    3) Input the WAN IP address of the network to which the TC resides on.
    4) You will be asked for the password used to access TC.
    5) The TC should appear as a mounted drive.
    It is then possible to access files on the TC as well as do a TM backup. To make life easier you can drag the mounted TC into your dock for easier access in the future.
    However, it is obviously recommended to use a strong password to protect the TC (configurable using Airport Utility in the 'Disks/File Sharing' tab). You may also need to use a service like DynDNS if your network does not use a static IP address.
    But I am using my home networks' Time Capsule successfully from the office.

  • HT3275 I recently bought a new Time Capsule and the following message is shown:- "Time Machine could not complete the back up. The backup disk image "/Volumes/Data-1/Brian's iMac.sparsebundle" is already in use." Can anyone help?

    I recently bought a new Time Capsule and the following message has started to show:-
    "Time Machine could not complete the back up. The backup disk image “/Volumes/Data-1/Brian’s iMac.sparsebundle” is already in use."
    Can anyone help?

    Pondini is the resident Time Machine expert on the forums, and he has all the answers.
    Check is excellent Time Machine - Troubleshooting support document
    http://pondini.org/TM/Troubleshooting.html
    See # C17 in particular

  • Time Capsule and the rest of the network

    I have today installed my Time Capsule and I am not sure that I have configured everything in the optimum way. Everything works so far and it's backing up via Time Machine etc.
    the thing is, in my office we have PC's and 1 Mac (mine). We have a network and a wireless access point. Everything is connected to a switch. So, I have connected a LAN cable in the WAN port of my Time Capsule (TC). The other end goes to the Switch. The DSL modem is connected to the same switch. My MacBook Pro (MBP) was previously connected to the WLAN router that is also connected to the same switch.
    Now I am not sure how things are interacting. What I want is for my MBP to connect wirelessly with my PC that goes out on the internet over the DSL modem via the Switch.
    When I click on my AirPort icon on the top of the screen it seems that I am still connected to the old WLAN.
    I am also not sure if I should connect my LAN cable to the WAN port of the TC or one of the Ethernet ports.
    Here's how I'd like it to work:
    The DSL modem goes to the Switch. To the switch is connected a whole bunch of PC's, plus 1 wireless router and the TimeCapsule. The TC connects wirelessly with my MBP. I don't want the MBP to connect to the old wireless router any more.
    I hope this is not too confusing. Btw, I never had to put in my key for the existing WLAN when I installed the TC. I am not sure how the TC connects to the internet.
    Does anyone know how I can verify over MobileMe if the TC is connected to it?
    Message was edited by: philmarriott

    Yes, you are right. There is a router between the switch and the modem. I forgot about that. The router also provides the WLAN here in the office.
    After some investigation I found that when I select "create network" in the Time Capsule settings there is a second WLAN network created in parallel with the one we already have. The problem was that these 2 WLAN's had the same name. After changing the name of the WLAN from the TC I was able to distinguish them.
    I couldn't find any information anywhere on how to use the WAN/LAN ports on the TC so I had to call Apple care to find out.
    Another question if someone knows - how access the TC from the Internet? I have MobileMe and I have put in my username and password. Suppose that I go to a remote place in the world and find that I need a file on my TC. I connect my MacBook to the Internet and.......then? How access the TC?

  • Air Port Extreme and Time Capsule Over the internet

    Ok so here is my problem.
    I have an Airport Extreme with my time capsule bridged to it for local storage, and more ethernet ports.
    But I cannot seem to get file sharing to work over the internet with the time capsule.
    I do not have the share over wan checkbox and I do not wan to use mobile me.
    I also have a DYNDNS hostname to redirect to my ip.
    This works if I turn on file sharing on my computer but I want to use the time capsule as my server not folders on my computer, im on my computer haha.
    Any help would be greatly apreciated.

    Hello procom32. Welcome to the Apple Discussions!
    Please check out the following article to see if it will help you. The author appears to have accomplished something very similar to what you are trying to do.

  • How do I backup my time capsule to another time capsule over the internet

    I have a Time Capsule that I use for backups locally within my own home. My parents have one as well that they use for their backups. Ideally it would be great to have my backups offsite -- if your house burns down it doesn't help that your backups were in the house...
    So is there a way to copy (automatically) the image from one TC to another and vice versa over the internet?

    No, there isn't, and even if there was, it would take forever, or possibly longer. 
    Any backup done over the internet will be quite slow; upload speeds are generally much, much slower than download speeds.  Some of the companies that do internet backups, such as Mozy, Carbonite, etc., actually ship you an external HD for the first backup.  You ship that back, they load it onto their servers, then do "incremental" backups of what's changed over the net.
    In addition, it's not a good idea to back up a backup; any problem with the original will be copied to, and perhaps magnified, on the copy. 
    A much better approach is to get a portable external HD; do backups to it, then take it to a secure off-site location.  See #27 in Time Machine - Frequently Asked Questions for some suggestions, especially the pink box there.
    It still might be a good idea to have some limited data backed-up over the internet, such as relatively-small things and/or things that rarely change.

  • How do I connect my time capsule to the internet wirelessly

    I recently moved to a house where the internet is provided wielessly. So I don't have access to the modem to hook up my Time capsule. Is there away I can hook it up with out connecting it to a modem? If so how might I go about doing so?

    Go to the wireless area of the airport setup.. and select wireless mode but hold down the option key.
    A new option will present, join wireless network.
    This is really poor way to run the TC though. It will stop ethernet working. And you will double hop wireless to the TC.
    Would it be possible to have the TC standalone and plugged by ethernet into the computer.. that would be a much better solution. or for the time being just use external drive..

  • How do I stop my Time Capsule seeking the internet?

    I have taken my Time Capsule out of the internet connection feed, as I found it was slowing things down. My internet connection is much faster now that it comes to my iMac direct from the 50MB feed via the wireless router supplied by my provider. So I have connected the Time Capsule to my iMac via ethernet cable, and it now backs up much more speedily than it did when doing it wirelessly. The problem I have is that I keep getting an error screen from Airport Utility telling me that my Time Capsule is reporting problems. The problem (I assume) is that it is trying to find the internet but can't. Can I disable this so that it works simply as a hard-wired back up disk?

    Open Macintosh HD > Applications > Utillities > AirPort Utility
    Click Manual Setup
    Click directly on the word "Status" (2nd line on the summary page) and a window will open to explain why the Time Capsule is complaining.
    You should be given an option to "ignore" the problem, which is probably a message that you do not have an Internet connection at the Time Capsule
    Click Update to save the new settings and the Time Capsule will display a green light in 25-30 seconds

  • Apple Time Capsule and Comcast Internet.. a Relationship from HE77

    Hello, 
    I cannot believe I have waited this long to ask for help from you guys, but here I am pleading for advice..
    I have Comcast Internet, and Direct TV television service.  I've been experiencing major issues with both but I think that I've realized the issue.  My wifi signal with Comcast All in One or the seperate modem.router they tried SUCKED!!! But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on. 
    The reason why I brought up the Direct TV thing is bc I've had them at my house several times because my Whole Home Media Center simply would not stay online, and when it did, its speeds were so slow downloading on demand content.  But, everything in my house is slow, not just Direct Tv.  This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue. 
    My thoughts are this. I know that my Apple Time Capsule can put off 2.4 as well as 5ghz frequency.  So my questions are:
    Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
    Should I just put the All in One in Bridge mode, and simply use the 2.4ghz and 5.0ghz from the Time Capsule to address this issue?  How do i do that? Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
    Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency? 
    I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in)  Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
    I will but lunch and/or dinner for anyone that can help me get this working, i swear!!

    But I'm pretty sure that the issue is the fact that I have 2 digital baby monitors that run on a 2.4ghz frequency, which is exactly the frequency that Comcast wifi runs on.
    That will sure as anything mess up your wifi.
    This week the Direct Tv people hardwired their equipment directly to the Arris All in One Comcast router so that shoule alleviate that issue.
    Ah.. hard wired.. that is the solution. Do not use wireless for media streaming.. it is destined to fail.
    Can i have both the all in one AND the time capsule putting off their own wifi signals.. The all in one using their standard 2.4ghz for some things, and the Time Capsule putting of the 5.0ghz for others.. If so, how do I do this and not have any issues such as double NAT, and things like that?
    You cannot turn off 2.4ghz in the TC.. but that is unlikely to be an issue.
    Bridge the TC.
    Setup wireless to create a wireless network.. Use the same SSID as the Comcast all in one. Same security.. but use a different channel.. how you will do that with baby monitors x 2 I am not sure.. you may have to accept some overlap. There are only three non-overlapping channels, 1, 6, 11 .. pick the least signal one where you setup the TC.
    Should I just put the All in One in Bridge mode
    No you cannot do that. You can turn the wireless off though.
    Also, would having the direct tv equipment plugged into one of the 4 ehternet ports on the All in One still allow it to pull internet from it, or should I just plug that into the time capsule as well?
    That is why the unit cannot be bridged.. you will mess up the TV.
    Are there devices that for whatever reason will NOT be able to log onto the 5ghz frequency?
    Most old stuff.. only the most recent iphone and ipad are 5ghz. Most stuff requires 2.4ghz.
    And there is an issue.. range of the 5ghz is poor.. you need high power wireless devices.. and none of the apple routers rate above mediocre. Even high power ones suffer dropoffs.
    I keep hearing about bandwith this, and bandwith that.. I know I have a lot of devices pulling internet at once including, 5 direct tv recievers that somehow always need to be online, 3 iphones, 2 ipads, imac, apple tv, smart tv, laptop, xbox 360 (which really isnt ever even plugged in)  Is there any reason to be fearful that the bandwith the Time Capsule puts out may not be able to handle this load any better or worse than the all in one?
    To be honest it is not going to fix the basic problem.. you probably do not have enough internet bandwidth share.. but the more devices connected the lower time slice each one gets .. that isn't the main trouble though.. it is the efficiency also drops off. Apple routers have no QoS.. this is important.. some things need real time connections.. streaming media, voip, etc.
    Other stuff doesn't .. uploading or downloading email or updates. It is important that a choked system has a way of getting the best out of limited resources.. and that is QoS Quality of Service.
    Look at a better router.. I recommend Asus RT-N66U as having far superior range and handling QoS.
    You should also do a proper site survey to see how much wireless signal you really have.. but again you run into trouble.. the baby monitors are not going to show up unless they are wifi based, which is unlikely.
    Sorry but until you can finish with the baby stuff you are going to have to live with non-ideal world.

  • Can I access my Time Capsule over the Internet?

    I want to know if it is possible to access my time capsule Hard Disk over the internet, How do I do it?

    "Launch AirPort Utility and select "Manual Setup". Click on the "Disks" icon in the title bar, then on the "File Sharing" tab. That's where you set your Time Capsule to share as you want."
    OK, checked that last night at home.
    I'm at the hotel now with a good internet connection via ethernet.
    What do I do now? Please provide step by step rather than a general statement.

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