Time Capsule Backup Drive Not Recognized

I switched from a cable provider to Fios/Verizon.  My Apple Extreme/time capsule is connected to their modem/router with an ethernet connection, and works as a router to which I can connect with the Verizon network or the personal network previously set up on the time capsule.  The Time Capsule icon shows on the Airport Utility on my iPads and iPhones, but not on the Macbook's airport utility--just the "network" icon displays. So I have wireless connectivity on my devices, but I can't connect to the backup drive on the time capsule for my Macbook, so I can't back up my data.  I keep getting "an unexpected problem occurred" or "there was a problem connecting to the server "time capsule xxxxx".  I've restarted the time capsule, with a soft reboot and factory default reboot, but no luck.  Any suggestions/advice?

My Apple Extreme/time capsule is connected to their modem/router with an ethernet connection, and works as a router to which I can connect with the Verizon network or the personal network previously set up on the time capsule.
FIOS is a modem router.. the Time Capsule should be in bridge mode.. not router.
Please redo the setup.. this time choose bridge mode and I also recommend very short names, no spaces and pure alphanumeric.
Eg.. Base station name. TCgen4
Wireless name TCwifi
All passwords should also comply with that.. no spaces and pure alphanumeric but can be 8-20 characters and mixed case and numbers.
When you use Mavericks or Yosemite it has issues finding the TC.. especially if you are connected to the FIOS wireless.. so make sure you connect to the TCwifi and make sure you have IPv6 set to link-local only in the computer.
If the TC disk does not show in finder.. manually mount it.
In Mavericks I think it is better to use AFP.. so Go, Connect to Server.
AFP://TCgen4.local
In Yosemite it seems SMB works better.
SMB://TCgen4.local
What is more in Yosemite it has issues with network names no matter how short.. try using the TC IP address.
eg SMB://10.0.1.1 (replace with the IP address you will find in airport utility.. however also note it should be statically set and this can be a bit complicated)
Tell us how you go using the name first.. and what OS on the computer??

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