Time capsule backup fail

I have a brand new 4th generation time capsule which just doe not successfully backup. I tried auto-setup and then did not find India in the country of use list. So then I had to reset and do a manual setting after successful setup my time machine floating info window shows the progress of backup but somehow stops for no reason. Can anyone please help....

DecibelCraft.com wrote:
Thanks for your response Pondini. Well, I think I was a bit unclear. My backup does not hangup it is being "interrupted" And I get a message that reads, "The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
There should be more to that message. As posted, see #C2 inTime Machine - Troubleshooting. It will show you how to locate the message(s) that describe the problem, then help you fix it. If that doesn't help, post back with details, including all the messages, your setup, what you've done, and the results.
And unfortunately TC does NOT appear in Disk Utility to repair it.
That's correct, as far as it goes. Depending on what you find in #C2, it will lead you to #A5 in the same articlce, which shows how to use Disk Utility to repair your backups.

Similar Messages

Time Capsule backup fails with MobileMe synchronization

Update: this should have been posted to the Snow Leopard discussion area - was put here by accident. Posted as question to:
https://discussions.apple.com/message/16560106#16560106
After working flawlessly for some time, my Time Capsule has stopped completing backups (automatic or manual) whenever MobileMe syncing is enabled - Time Machine finds the Time Capsulse, scans my files for updates and starts the upload, but then it always hangs partway through. I've tried giving it as much as a day to see if it will continue to conclusion but it does not. I have to re-start my system just to clear the hangup, and I've had to disable automatic Time Machine backups to stop the issue happening all the time.
Curiously though, if I go into System Preferences --> MobileMe --> Sync and disable "Synchronize with MobileMe", reboot my computer and then still ensure the MobileMe icon in the top menu bar isn't swirling, I can then initiate a manual backup which runs all the way to conclusion without problem. I can then re-enable synchronization with MobileMe until I wish to do another Time Machine backup.
(If I disable Synchronize with MobileMe, but fail to reboot my computer, Time Machine still hangs. Also, sometimes after disabling synchronization and rebooting, the MobileMe sync icon in the menu bar may start showing activity - if I start a manual backup during that, or if it happens during a manual backup, the backup hangs and fails.)
After many repeated failures, Time Machine prompted me about an error and recommended wiping all the backups from the Time Capsule and starting with a fresh backup. I did that, but it did not resolve the issue.
Has anyone else seen this behaviour? Does anyone have any recommendations on how one can fix this?
Thanks very much!

Not much experience with either TM or MM, but...
At this point I think you should get Applejack...
http://www.macupdate.com/info.php/id/15667/applejack
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 6 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files! :-)
Disconnect the USB cable from any Uninterruptible Power Supply so the system doesn't shut down in the middle of the process.

Time Capsule backup failed, volume read-only, can't delete

I've only been using Time Machine and Time Capsule for 2 months. This week it stopped working. First error message:
"Unable to complete backup. An error occurred while copying files to the backup volume."
Checking the Time Machine preferences, "Last backup" would read "backup failed"
When I got this error, all the wireless functions went offline, even thought the TC light was still green.
I would shut down, shut down the Time Capsule, shut off my modem reboot everything in order.
I would come back online, but after about 20 minutes to 1.5 hours into the next backup, same thing would happen again.
Next error message:
"Disk repair. The disk 'Backup of [my computer]' was not repairable by this computer. It is being made available to you with limited functionality. You must backup your data and reformat the drive."
Then: "Time Machine Error: The backup volume is read only. To select a different volume ... Time Machine preferences ... "
I spoke to someone at Apple, who sent me the Time Machine Troubleshooting page:
http://support.apple.com/kb/HT3275?viewlocale=en_US
Steps I went through:
1. updated my system software
2. updated the TC firmware to 7.4.1
3. dragged the sparsebundle to DiskUtility. It took a while (more than an hour?) but said the disk could not be repaired. When I tried again, the repair function wouldn't run.
4. tried to delete the sparsebundle, but it would choke at almost the end, sometimes it would just crash the finder, sometimes say "Sorry, an unexpected error occurred," sometimes "Operation cannot be completed because the item 'bands' is in use." I even tried to Stuff the bundle with 'delete original' checked, but the stuffing, after about 15 hours, jammed near the end (stuffed 20 gigs of 35 gigs).
5. tried to reselect the TC, and run backup anyways ... now it can't find the volume, back to the error messages and crashing Finder
6. checked password in Keychain, all ok.
Now what??
Do I use Airport Utility to erase it? At least TC is still showing up there. Or press the rest button on the back of the Time Capsule to reset to factory defaults?
I've resigned myself to losing my backups. Now I would just like to get it up and running again.
In hopes,
Linda

Now what??
Do I use Airport Utility to erase it? At least TC is still showing up there. Or press the rest button on the back of the Time Capsule to reset to factory defaults?
Yes, open Airport Utility and erase the drive. Once the sparsebundle is corrupted beyond repair there's little more you can do. However, do not reset the TC. Doing so will not erase the drive, but it will remove any custom configurations you may have setup for the router. Only if that part of the TC is also misbehaving should you use the reset button.

Time Capsule backup failed error -43?

Hi and Thanks to Anyone in Advance!
Below is the Time Capsule Error Log I get when doing a Time Machine Backup, wirelessly, on my 2T Time Capsule HD/Router.
Initial Setup and Backup done via ethernet, flawlessly, two months ago. Subsequent backups worked until about three days ago (Why, I have not a clue!)
Often, using Airport Utility, the Time Capsule does not appear. Turning off Computer Airport and on again, the disk becomes magically available for backup. Similar problem with wireless LAN printer...truly a pain. the printer needs to be deleted, and then added again in Print/Fax Preferences. (HP PhotoSmart C7250)
I used Disk Utility" on my Computer HD with a repair permissions, then performed a TC reset, physically, and reconfigured the TC on the LAN, trying a new name "gotyourback" for the backup. Backup begins every time, but keeps failing after about five minutes.
Hope this helps others with similar problem...
Again,
Thanks!
Starting standard backup
Attempting to mount network destination using URL: afp://Suz%20Tim%20Abri%20and%[email protected]/Data
Mounted network destination using URL: afp://Suz%20Tim%20Abri%20and%[email protected]/Data
QUICKCHECK ONLY; FILESYSTEM CLEAN
Disk image /Volumes/Data/Rogers Rocks Home.sparsebundle mounted at: /Volumes/Time Machine Backups
Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x102f20b60 "The file “CM” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001c76a0 "The file “std” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001dfc50 "The file “js” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e06c0 "The file “en” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e11e0 "The file “disofactor.swf” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x1001e1320 "The file “diso.sol” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
Error (256): fetching properties: Error Domain=NSCocoaErrorDomain Code=256 UserInfo=0x100527ec0 "The file “Download” couldn’t be opened." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=5 UserInfo=0x100194860 "The operation couldn’t be completed. Input/output error")
No pre-backup thinning needed: 1.19 GB requested (including padding), 1.38 TB available
Stopping backup.
Error: (-43) SrcErr:NO Copying /Applications/The Learning Company to /Volumes/Time Machine Backups/Backups.backupdb/Rogers Rocks Home/2011-09-08-114311.inProgress/A0EF34AF-A412-4268-B48E-1FD4BF77C8BA/ROGERS LOVE/Applications
Copied 177 files (33.0 MB) from volume ROGERS LOVE.
Copy stage failed with error:11
Backup failed with error: 11
Ejected Time Machine disk image.

Ok, if it is only 2months old it shouldn't be a problem..internally at least.
? (10.0.1.1) at b8:c7:5d:c6:3c:db on en1 ifscope [ethernet]
It doesn't have a name.. although it has registered the MAC address and IP .. that is the TC unless you changed it the ? indicates there is an issue with device name. All the entries should have a name.
ray-hs-mac-pro:~ Ray$ arp -a
tc2.bigpond (192.168.2.104) at 60:33:4b:2e:91:77 on en1 ifscope [ethernet]
andrew-gigabyte.bigpond (192.168.2.130) at 0:25:22:16:43:c7 on en1 ifscope [ethernet]
bigpond.bigpond (192.168.2.254) at 0:24:17:71:ad:6d on en1 ifscope [ethernet]
bigpond.bigpond (192.168.2.254) at 0:24:17:71:ad:6d on en0 ifscope [ethernet]
? (192.168.2.255) at ff:ff:ff:ff:ff:ff on en1 ifscope [ethernet]
I have the TC in bridge and it is picking up the domain from my router.. if your using the TC as the main router then you should have entries for gotbackup.local
You are running SL still?? Or lion?
I thought of simply restoring the computer's settings to what they were 4-5 days ago, via Time Machine.
The issue is network.. so restoring will not fix it.
But so is my overdue dentist appointment...really not looking forward to either!
My condolances to your dentist.
I think you need to dig a bit harder to get the cause.
Most importantly are you getting IP via dhcp from the TC?
Do you have ethernet and wireless connected at the same time?

First Time Capsule Backup Failed - Time Machine Error

I bought my Time Capsule yesterday because I needed to backup my MacBook (which I bought 6 months ago). My plan was to backup the MacBook to the TC and then do an Erase and Install of my MacBook because of problems I'm having with the MacBook (it constantly hangs for a minute or more - sometimes up to 20 times a day). I thought an erase and install might fix the problem.
After setting up the Time Capsule and connecting it to the MacBook with a Cat 6 ethernet cable for the first backup I went to bed. I noticed that, when the backup started, it was taking approximately 5 minutes to backup the first Gb of data. As TC noted there was 80GB to backup I assumed this would take 6 or 7 hours to complete.
This morning when I checked the MacBook I discovered a message on the screen of my MacBook as follows -
Time Machine Error
Unable to complete bacup. An error occurred while copying files to the backup volume.
Nothing else! When I check the Time Machine in Finder, under Data there is the following -
Patricia Henwood’s MacBook_002332b6d076.sparsebundle and this is 50.82GB.
Can anyone suggest what I should do?
I bought the TC yesterday because all my other backup drives are Firewire and, of course, the MacBook doesn't have a Firewire port.
Should I just 'give up'? The MacBook is covered by Apple Care (and anyhow, even if it weren't it's only 6 months old so, presumably, it's still covered by Apple warranty). I understand from the salesman where I bought my TC that it, too, is covered by my Apple Care for the MacBook because I bought it to use with the MacBook.
Would the simplest solution be to make an appointment to take the MacBook and the TC to the genius bar and see if they can help?

Hi dealbata, happy to hear that yours is now up and running. My fourth TC backup attempt last night failed yet again (at 50.8GB) - I read in a previous thread (which I can no longer find but which was more than 5 pages long and went back to 2007) about many people who have had the message
Time Machine Error
Unable to complete backup. An error occurred while copying files to the backup volume.
From that thread, 'famouswolf' posted a solution which involved checking the system.log using Console.app (Utilities folder). In his case (and in mine) the problem was caused by corrupted files in iPhoto. The solution was to actually delete the files (all those that had an ERROR (-36) message next to them in the system.log. To delete them you have to locate them in your iPhoto Library file and delete them in the Finder. As you can imagine, this is a long and tedious process (I have over 8000 images in my iPhoto library) - frankly, I've already wasted two days on this - and the TC was bought so I could back up my MacBook and then discover what the REAL problem is with my MacBook (it hangs and/or crashes between 10 and 20 times a day :-((
So, I've bitten the bullet and re-partitioned my MacBook's hard drive and done a fresh install of OS X and the applications that came on the install DVD. I've then run Software Updater until everything is up to date and I am now in the course of doing a backup of the MacBook to the TC of the 'bare bones' of my system - it's only 14.3GB so I hoping it will work. Then I'll copy across what I need from my iMac and hope that tonight TC will backup everything.
Here's hoping!
Cheers
Tricia

Time capsule backups failing - backup disk not available

All of a sudden I’m getting:
Time Machine could not complete the backup.
The backup disk is not available.
Time machine buddy’s log gives me:
Starting standard backup
Attempting to mount network destination using URL: afp://*.local/Data
NetAuthConnectToServerSync failed with error: 89 for url: afp://*.local/Data
Backup failed with error: 19
I’m connected to the Time Capsule right now (it’s how I connect to the web). I can see it in the shared list in Finder, although connection fails when trying to access it from Finder. What can I do?

Solution - I had the same thing happen to me with a Backup failed with error: 19 and what I did was this.
Stop any time machine backup in Time Machine preferences.
Go into Keychain Access in Utilities.
Go to search field and type "Local"
Delete any files that are of the kind "Time Machine Password". They should end in something like afpovertcp._tcp.local
Now turn on Time Machine back up in Preferences.
Click Select Disk and choose the volume.
You will be requested to enter the password and then it will take some time to establish the link and mount the backup volume. From there it will do a full back up.
Hope it works for you as well as it did for me.
Message was edited by: gfilev

Time Capsule: backup failed old backups lost

I'm having serious problems with my Time Capsule.
It is the newest Time Capsule 2TB connected to my new iMac and new installed MacOSLion.
This update already gives me problems with Wi-fi and now my Time Capsule is not working properly either.
I just left my iMac on for 3 days so it could make a backup.. after two days back-uping very slowly the message : back-up delayed appears, followed by the message : back-up failed. Al my previous back-ups made with my Time-Capsule are completly gone and I cannot back-up anything.
Had the problem several times, turning the TC on and of, reset it, reset Airport settings etc does NOT help. I'm having this problem for 2 months now.
Called Apple-Support about my Wi-fi problems, but 1,5 hour later and €30 poor they did not solve my problem. So, I lost faith in the Apple Support.
Any other suggestions for recovering previous back-ups and solving my constant and slow back-up failure problem?
Thanks in advance!

What does this mean
It means Time Machine is confused, and does not know what it is doing.
how do I fix it?
Try power off the Time Capsule
Count to ten
Then power the Time Capsule back on
Wait a few minutes and try a backup

Time Capsule Backup Fails on one Mac, fine on second Mac

Old MBP backs up fine to TC.
Newish MBA was working, now fails. All other network functions OK. Setup includes second APE (for AirTunes only), doesn't seem relevant/troublesome. Active users are administrators and are variously sharing in/out to other machines, screensharing enabled, B2MM enabled. Both machines running OSX10.5.5 & updated frequently, connected to same WLAN / same TC. Interrupts have occured (shutdowns, crashes, sleeps, and WLAN-switch to 2nd Windows WLAN to exploit W-printer). None of foregoing bothers MBP.
Attempted backup of MBA: TC menu icon displays what looks like letter "A" inside the rotating clock logo. Re-setup of TC via network settings doesn't resolve matters.
Clicking "backup now" results in long delay displaying "preparing" then failure message: Disk Repair / The disk "Backup of MBA was not repairable by this computer + a warning to backup asap & an instruction to re-format TC. Yet - no problem with MBP backup. MBA times out if I attempt to "enter time machine".
Examining Console Logs, I see immediately following MBA bak failure:
0811/30 11:54:19 AM kernel AFP_VFS afpfs_DoReconnect: doing reconnect on /Volumes/Beluga-1
0811/30 11:54:19 AM kernel AFP_VFS afpfs_DoReconnect: connect to the server /Volumes/Beluga-1
0811/30 11:54:19 AM kernel AFP_VFS afpfs_DoReconnect: Logging in with uam 10 /Volumes/Beluga-1
0811/30 11:54:20 AM /usr/sbin/ocspd[481] starting
0811/30 11:54:25 AM kernel AFP_VFS afpfs_Reconnect: soft mounted and hidden volume so do not notify KEA for /Volumes/Beluga-1
0811/30 11:54:33 AM kernel AFP_VFS afpfs_DoReconnect: Restoring session /Volumes/Beluga-1
0811/30 12:09:21 PM /usr/sbin/ocspd[527] starting
0811/30 12:13:31 PM ntpd[25] time reset +0.238612 s
0811/30 12:16:22 PM [0x0-0x11011].com.skype.skype[197] Main starting
0811/30 12:16:22 PM [0x0-0x11011].com.skype.skype[197] Starting the process...
0811/30 12:16:22 PM [0x0-0x11011].com.skype.skype[197] Starting the process...
0811/30 12:16:22 PM [0x0-0x11011].com.skype.skype[197] Starting the process...
0811/30 12:21:43 PM diskarbitrationd[42] unable to repair /dev/disk1s2 (status code 0x00000008).
0811/30 12:21:43 PM hdiejectd[548] running
0811/30 12:21:45 PM /System/Library/CoreServices/backupd[231] Backup requested due to disk attach
0811/30 12:21:46 PM /System/Library/CoreServices/backupd[231] Disk image /Volumes/Beluga-1/SVETAMAC_001f5bd2a062.sparsebundle mounted at: /Volumes/Backup of MBA
0811/30 12:21:46 PM /System/Library/CoreServices/backupd[231] Backing up to: /Volumes/Backup of MBA/Backups.backupdb
0811/30 12:21:46 PM /System/Library/CoreServices/backupd[231] The target volume is read-only.
0811/30 12:21:46 PM /System/Library/CoreServices/backupd[231] Network volume mounted at: /Volumes/Beluga-1
0811/30 12:21:48 PM /System/Library/CoreServices/backupd[231] Disk image /Volumes/Beluga-1/SVETAMAC_001f5bd2a062.sparsebundle mounted at: /Volumes/Backup of MBA
0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] Backup failed with error: The target volume is read-only.
0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] 33 days since last backup
0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] Ejected Time Machine disk image.
0811/30 12:21:56 PM kernel AFP_VFS afpfs_unmount: /Volumes/Beluga-1, flags 0, pid 563
0811/30 12:21:56 PM /System/Library/CoreServices/backupd[231] Ejected Time Machine network volume.
I find the above daunting, but can see that (1) it doesn't look much like the messages the MBP generates during successful bak, and (2) the target TC "beluga" seems to have been suffixed "-1" by the MBA and (3) seems to have declared itself read-only.
Now what?
Thanks,
SchoonerTMM

I am having a similar problem. I have my 'old' MacBook backed up on my time machine, since long, and it still backs up on a regular basis.
Every back I try for my 'new' MacBook fails.
I wonder if I need to change something in the set up of the time machine, to have two computers backed up on it?
Anyone can offer me some help?
Thanks

Time capsule backups fail because disks aren't recognised - how to fix?

Hi, all... I have a 500GB TC with a 2TB Western Digital drive attached, which I use for backing up three computers. My desktop iMac is connected to the TC by Ethernet cable, my laptop and my wife's laptop connect over wifi. The desktop and my wife's laptop back up to the WD drive. My laptop backs up to the TC internal drive.
Every few days (max, min is something like 1 day), I notice that the backups are all failing at the "Looking for backup disk" stage. That's both the iMac connected by Ethernet and the laptops on WiFi. The WiFi _signal_ is fine -- my laptops can see the network, browse to other destinations, download files at a good speed. The TC has a green light, and Airport Utility doesn't detect any issues.
But although the TC appears in the Finder Sidebar, it shows no disks. If I try to "Connect As" nothing happens.
I can resolve the issue by pulling the plug on the TC and re-powering it, and then doing the same with the WD disk. If I do that, both disks appear in the finder (with no need to "connect" to them) and backups proceed normally.
Backups can go on normally for anywhere between 8 hours and four days, but then I have to repeat the whole rigmarole to get them started again.
I'm beginning to suspect something to do with two backup processes over Ethernet and Wifi to two different backup disks "colliding" somehow and locking out the disks. I say this, because if I'm away for a week with my laptop, and my laptop does no backups to the TC in that week, then when I get back, the iMac is still backing up fine, even though five days is a long time compared to how often it seems to fail when all three machines are at home and backing up.
I don't want to have to keep pulling the plug, so does anyone have any ideas?
Many thanks!
bestest,
M.

Still not resolved this. However, I'm now absolutely SURE that it's something to do with colliding back-ups locking the TC up somehow.
I was at home for 3 weeks over Christmas, without using my work laptop. All through that time, the iMac continued backing up to the WD with no problems. Since then, though, I've been using my work laptop at home all day for a couple of weeks, and pretty much every afternoon, mid afternoon, the iMac alerts me that the backups could not be completed because the backup could not be found.
The TC shows up in the Finder sidebar still, and if I run Airport Utility I can access it and administer it. Once again, if you click on the TC in the Sidebar, it just says "Connecting" and shows no disks. However (and this is a new discovery), if I use the Airport Utility to "Disconnect All Users" from both the TCs internal disk and the WD external disk, the TC disk reappears in the Finder. The WD disk can only be made to reappear by power cycling it. But once that's done, backup can begin again as normal.
I therefore don't have to power cycle the TC to get the disks back.
So, it seems that something is happening that means that when two "users" are connected to the disks, having attepted a backup, they are locked, and can't be connected to.
Throughout all this, though, the laptop has continued to back-up normally to the TC internal drive, so IT can still see and connect to that drive. It's just the iMac that is somehow locked out of the TC and its external WD backup drive.
I do wish somebody would fix this!!!!
bestest,
M.

Time Machine Backup Failed even though I still have 1.9TB of a 2TB Time Capsule. I am using Yosemite.

Time Machine Backup Failed even though I still have 1.9TB of a 2TB Time Capsule. I am using Yosemite 10.10.3 on an iMac (mid 2010)

The recent update in Yosemite (10.10.3) is causing some issues for some users.
Try a complete network power cycle as follows:
Power off each and every device on your network......modem, Time Capsule, computers, printers, etc......in any order that you want
Wait a minute
Power up the modem and let it run 2-3 minutes
Then, power up the next device that is connected to the modem an let it run a full minute
Then, continue to power up devices one at a time about a minute apart until everything is back up
Check the network
Wait for a backup to occur and report on your results

Restoring an existing Time Capsule backup to a new HD

The hard drive on my 6 month old MacBook Pro failed inexplicably several days ago. After wasting half a day trying to repair the disk, I caved in and made an appointment at the dreaded "Genius" Bar.
They verified my suspicions; complete failure. They kept the laptop, ordered a new drive and two days later informed me it was fixed. I sat down and connected it to my Time Capsule with an ethernet cable. When I turned it on, it played through that now insufferable multicultural "welcome"-in-twenty-languages jam and I followed Apple's instructions +Restoring an existing Time Capsule backup to a new Mac+:
http://support.apple.com/kb/HT1177?viewlocale=en_US
My favorite step is #12: +Your Mac will check the Time Machine backup for a period of time.+ When that period was clearly going to be a while, I went on a run, came back 40 minutes later and...it had returned me to the initial post-willkommen-bienvenido-etc. screen where I get to choose a language. Okay, my bad for leaving it unattended. I started over at #2, and this time it only took about half an hour. It showed the folders on the Time Capsule, I selected all of them, and clicked Transfer.
Almost immediately, it dove back into the welcome song! Now, for the third time, I'm at step #12. It's been over half an hour, and still no sign of hope. Just the progress bar checking for backups.
Would they have installed Snow Leopard on my Leopard machine? I definitely told them what I had been running, but it seems like a plausible reason for the hang-ups.
Any advice would be much appreciated, thanks!

Amenity wrote:
Almost immediately, it dove back into the welcome song! Now, for the third time, I'm at step #12. It's been over half an hour, and still no sign of hope. Just the progress bar checking for backups.
Connect to your Time Capsule via Ethernet if at all possible.
After booting from your Leopard Install disc and selecting Utilities, select +Disk Utility+ and see if it can find the +sparse bundle+ containing your backups on your Time Capsule. You may have to join the network, etc., via the Airport icon in the menubar. If you can get the sparse bundle to appear in Disk Utility's sidebar, select it and do a +*Repair Disk+* (not permissions) on it.
Would they have installed Snow Leopard on my Leopard machine? I definitely told them what I had been running, but it seems like a plausible reason for the hang-ups.
That's fairly likely; it happens a lot, probably because most folks have upgraded and installing SL has become a habit. But it shouldn't matter -- as long as you're using your Leopard Install disc, it should work fine. Once the restore actually starts, the first thing that happens is your internal HD is erased, and everything is restored from your backups.
It's also possible that whatever was going wrong on your internal HD corrupted something critical in your installation of OSX, and the corrupted stuff was backed-up, and that's what's giving TM a problem. If nothing else seems to help, try restoring from a previous backup.

Trouble with initial Time Capsule backup

I have just installed Time Capsule, and attempted the initial backup. The initial backup always fails with the error message "disk image cannot be created". After this failure, the "Airport Utility" will not recognise the Time Capsule, although the Time Capsule continues with a green light and the internet connection still works through Time Capsule. I have to reset Time Capsule for "Airport Utility" to recognise it again each time the backup fails with the error message above. Any ideas on how to correct the error and do the intial backup?
Thanks

-New to Mac-
I switched this year after using WIN for years.
I cannot get my Time Capsule to work. I tried everything in the 'forums', re-booted several times, changed the name of the Capsule, re-set, unplugged, used paper clips etc. I thought MAC's just 'worked' too. Not so far. I'm confident I will get it working even if I have to call Apple but I thought I'd read the fixes here first.
I can see the drive in the finder. I have moved iTunes files over to the Time Cap so it's saving other files but I keep getting a 'unable to mount' message when I try to do a backup. Even deleted the 'sparse' bundle file (can't delete one of the files, 'bands' in use message) but still no worky.
Still convinced Mac is a better system. Just put off on not being able to backup my MacBookPro...Not to mention the 300 bucks for the Time Capsule...

Time Machine backup fails because "volume could not be found".

I just had my logic board replaced in my Macbook Pro and went to do a backup (yeah, I didn't do this right before it crashed) and now Time Machine backup fails with the message "volume could not be found" Under Time Machine/Choose Disk, it appears that the drive is the one selected. The computer "sees" the drive and I can read files on it. The only other thing that has happened in the meantime is that a friend helped pull a file off the hard drive that I needed for a project. No apparent issues there. Any suggestions?

You might try going to /Library/Preferences, then drag the file com.apple.TimeMachine.plist to the Desktop. Reboot your Mac, then try declaring the backup disk for Time Machine. It might help if you mount the backup disk first.
Are you using Time Machine to write its backups to the disk of a Time Capsule? If not, since this discussion section is for Apple's Time Capsule AirPort base station, a discussion involving Time Machine should be held on the discussion section for whatever version of OSX that you're using.

Cannot restore from Time Capsule backup wirelessly to Mountain Lion Retina

I just bought a new 15" MacBook Pro Retina Display and a Time Capsule router. The Time Capsule has supposedly backed up my macbook for a few days but when I try a complete restore from the Time Capsule backup wirelessly, it fails. New to Apple but do remember"can't access time capsule" even though network works fine.
Any help appreciated !!!

See p.4 here - http://www.pondini.org/TM/Time_Capsule.html - and see if the Great Pondoni can help.
He's sure helped others in the past...
Clinton

My time capsule backups are not visible

From the Time Machine system preferences window, when I click "Select Disk" the Data partition of the Time Capsule is visible and I'm able to select it and enter my password. The countdown to the Next Backup begins. When it gets to zero, it spins out with "Looking for backup disk," and displays the attached message. Yikes! Am I doomed, or can I some how get to my backups?

Paul Kirtley wrote:
I might mention, this all occurred after I ran a "Repair Disk Permissions" of my Macintosh HD. The process encountered no errors, but repaired a slew of Disk Permissions in the process. When Done, I was no longer able to access my Time Capsule backups.
That's interesting -- something had clearly gone wrong on your internal HD to mess up a lot of permissions.
(You might want to also reset the permissions on your home folder (Disk Utility only fixes permissions on system files and files installed by the OSX installer), per Resetting Password and/or User Permissions).
On the next backup, every file that had it's permissions repaired was treated as changed, and had to be backed-up again (Time Machine backs up the metadata, including permissions, as well as the data files). What then went wrong is anybody's guess, but something dire happened, or you wouldn't have gotten that message.
Does this shed any new light on my case, or am I faced with only one option...erase the backup disk?
Most likely, you've had a network or power problem, per the link Bob supplied.
There is one other option -- "archive" the damaged sparse bundle to a USB drive connected to the TC, per the green box in #Q6 of Using Time Machine with a Time Capsule. You can probably view and restore from them, via the Browse... option, per Time Machine - Frequently Asked Question #17, but remember, they're damaged, so if you happen to hit a corrupted spot, anything may happen.
Then erase the TC's disk via Airport Utility, per the green box in #Q5 in Using Time Machine with a Time Capsule, (but in this case, you might want to select the Zero-Out Data option. That will take longer than a quick erase, but if it fails, you'll know there's a problem with the TC's disk. If it succeeds, the disk may be ok.

Time capsule backup fail

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